Nassau Animal Emergency Group

★★☆☆☆
  • 740 Old Country Rd

    Westbury, NY 11590

    Map & Directions
  • 516-333-6262

About Nassau Animal Emergency Group

Hours
Mon 07:00 PM-08:00 AM;Tue 07:00 PM-08:00 AM;Wed 07:00 PM-08:00 AM;Thu 07:00 PM-08:00 AM;Fri 07:00 PM-08:00 AM;Sat Open 24 Hours;Sun Open 24 Hours

Pets & Animals

Pets & Animals
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2.0 1
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First of all, they overcharge. You will pay twice the normal price just because you have an emergency. Secondly, the veterinarian technician will present you with an outrageous estimate for the procedure. The estimate will have procedures and expenses/fees which are not necessary. If you ask any questions, of the veterinarian tech or the vet, they will tell you to go somewhere else, knowing full well that you have an emergency and no choice but for them to take your pet and for you to sign and pay the bill. In other words, keep your mouth shut, pay the bill, and they will treat you fine. But, ask any questions about an $1800 estimate, and they are offended that you dare question them. If they answer because you are persistent, they will make up reasons as to why certain procedures or meds are necessary. The first time I went there, my regular vet was on the phone with me and explained to me that I didn't need certain procedures done, and I convinced them to let me take my cat to my vet's home after they unblocked his urethra and flushed it out. They were going to charge me an extra $1000 to keep him over two more days. When I brought my second cat in for a similar procedure, they charged me $1700 to unblock him and keep him overnight (total of 15 hours). There's something wrong there -- same procedures. When I asked the vet to explain why my cat would receive 8 injections over 15 hours (at $400), her explanation was bogus. She claimed it was for antibiotics. 8 shots of antibiotics over a 15 hour period???? When I said that my cat didn't need blood work because he had been sedated before and had no problems, she gave me another bogus explanation as to why it was necessary, saying that they needed to figure out how much i.v. fluids to pump through him and that they needed to know what his magnesium levels were. Watch out. They charge you for stuff that seems legitimate but is not really necessary. I was even willing to sign a disclaimer for it and was being prudent about the follow-up treatment with my regular vet. In any event, an $1800 bill should buy you a vet consultation that takes into consideration your concerns about unnecessary procedures, and answers your questions, rather than a self-righteous vet who feels threatened by your questions, gives you bogus answers if you persist, and tells you to go somewhere else. By the way that vet is Dr. Ryan. I don't know where her regular office is.

2
★★☆☆☆

First of all, they overcharge. You will pay twice the normal price just because you have an emergency. Secondly, the veterinarian technician will present you with an outrageous estimate for the procedure. The estimate will have procedures and expenses/fees which are not necessary. If you ask any questions, of the veterinarian tech or the vet, they will tell you to go somewhere else, knowing full well that you have an emergency and no choice but for them to take your pet and for you to sign and pay the bill. In other words, keep your mouth shut, pay the bill, and they will treat you fine. But, ask any questions about an $1800 estimate, and they are offended that you dare question them. If they answer because you are persistent, they will make up reasons as to why certain procedures or meds are necessary. The first time I went there, my regular vet was on the phone with me and explained to me that I didn't need certain procedures done, and I convinced them to let me take my cat to my vet's home after they unblocked his urethra and flushed it out. They were going to charge me an extra $1000 to keep him over two more days. When I brought my second cat in for a similar procedure, they charged me $1700 to unblock him and keep him overnight (total of 15 hours). There's something wrong there -- same procedures. When I asked the vet to explain why my cat would receive 8 injections over 15 hours (at $400), her explanation was bogus. She claimed it was for antibiotics. 8 shots of antibiotics over a 15 hour period???? When I said that my cat didn't need blood work because he had been sedated before and had no problems, she gave me another bogus explanation as to why it was necessary, saying that they needed to figure out how much i.v. fluids to pump through him and that they needed to know what his magnesium levels were. Watch out. They charge you for stuff that seems legitimate but is not really necessary. I was even willing to sign a disclaimer for it and was being prudent about the follow-up treatment with my regular vet. In any event, an $1800 bill should buy you a vet consultation that takes into consideration your concerns about unnecessary procedures, and answers your questions, rather than a self-righteous vet who feels threatened by your questions, gives you bogus answers if you persist, and tells you to go somewhere else. By the way that vet is Dr. Ryan. I don't know where her regular office is.

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