Dougherty's Masquerade

★★★★☆
Be Yourself. Be Someone Else. Be Who You Want To Be.
  • 3649 Erie Blvd E Suite 62B

    Syracuse, NY 13214

    Map & Directions
  • 315-445-0076

About Dougherty's Masquerade

Hours
Monday - Saturday 10am - 9pm Sunday 11am - 6pm
4.25 16
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Great store, excellent knowledgeable staff best range of costumes and theatrical makeup in Syracuse. I buy all my costumes here.

5
★★★★★

Great store, excellent knowledgeable staff best range of costumes and theatrical makeup in Syracuse. I buy all my costumes here.

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.

The people here try hard to help find the right costume and makeup every time we do a production or show. If we tell them what we need, and when we'll need it, if they don't have it, they get it for us. Just great, reliable service everytime.

5
★★★★★

The people here try hard to help find the right costume and makeup every time we do a production or show. If we tell them what we need, and when we'll need it, if they don't have it, they get it for us. Just great, reliable service everytime.

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They are the best costume place around; it's not Halloween without Doughertys.

3
★★★★★

They are the best costume place around; it's not Halloween without Doughertys.

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Wish they had an internet store! I'm an online browser....if i see alot i like..i visit the store. I find alot of stores carry pretty much the same thing. It's just not worth time and energy to visit without an online store.

1
★☆☆☆☆

Wish they had an internet store! I'm an online browser....if i see alot i like..i visit the store. I find alot of stores carry pretty much the same thing. It's just not worth time and energy to visit without an online store.

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0 out of 1 people found this review helpful.

Business Response:

Hi, Peg! Visit us online at themasqueradestore.com! We carry more than a dozen brands that you won't find in a big box store or "fly by night" halloween store!
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I go to Dougherty's every Halloween for my costume. The staff there help me decide what I want to be, and help me find everything I need. This store is just a lot of fun, and is always decorated to the extreme for Halloween. This is one of those "you haven't experienced Syracuse unless you've..." kind of things. You just have to experience it.

2
★★★★★

I go to Dougherty's every Halloween for my costume. The staff there help me decide what I want to be, and help me find everything I need. This store is just a lot of fun, and is always decorated to the extreme for Halloween. This is one of those "you haven't experienced Syracuse unless you've..." kind of things. You just have to experience it.

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This place is great, and they have everything! I've never seen anything like it in Syracuse. The employees are friendly and helped me find everything I was looking for. I could spend hours looking at everything they have- definitely worth the trip.

2
★★★★★

This place is great, and they have everything! I've never seen anything like it in Syracuse. The employees are friendly and helped me find everything I was looking for. I could spend hours looking at everything they have- definitely worth the trip.

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Dougherty;s has been in Syracuse for decades, and has grown to be an amazing resource for the theatre and performance communities. Their staff are professional, knowledgeable, and helpful. Their selection is the best in New York, and if they don't have what you are looking for, they'll custom order it for you. (Though, during the busy Halloween season, this may be impossible--they will the rest of the year!) During Halloween, the store is transformed into a Halloween Mecca... There's just nothing else like it in CNY. I've been going to Dougherty's for years for Halloween, Christmas, Mardi Gras-- even for the Renn Fair. I've rented moonwalks and sumo wrestling for birthday parties from them, too-- just a great business with a great level of service.

2
★★★★★

Dougherty;s has been in Syracuse for decades, and has grown to be an amazing resource for the theatre and performance communities. Their staff are professional, knowledgeable, and helpful. Their selection is the best in New York, and if they don't have what you are looking for, they'll custom order it for you. (Though, during the busy Halloween season, this may be impossible--they will the rest of the year!) During Halloween, the store is transformed into a Halloween Mecca... There's just nothing else like it in CNY. I've been going to Dougherty's for years for Halloween, Christmas, Mardi Gras-- even for the Renn Fair. I've rented moonwalks and sumo wrestling for birthday parties from them, too-- just a great business with a great level of service.

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I went there because I was not able to find a costume 5 days before Holloween. I found the cutest costume and tried it on. The girls at the fitting room were GREAT! I went to pay for it and the girl at the register clearly can see it is markrd $13.99 it was a $70 costume. She says let me ask one of the other girls and walks to another counter about 20-30 feet away. She came back and someone wrote in $53.99. I asked for the manager this ignorant rude woman comes up and I tell her what happened. She asks her girls did someone change the price they say yes but the 1 was a faded 5. I called the girl a f*cking liar (I really should have not done that) But she was it was a 1 im a nurse my math counts for peoples lives! I still bought it being 5 days before the holiday! But I will never go there again there a bunch of LIARS!!!!!!!!!

0
★☆☆☆☆

I went there because I was not able to find a costume 5 days before Holloween. I found the cutest costume and tried it on. The girls at the fitting room were GREAT! I went to pay for it and the girl at the register clearly can see it is markrd $13.99 it was a $70 costume. She says let me ask one of the other girls and walks to another counter about 20-30 feet away. She came back and someone wrote in $53.99. I asked for the manager this ignorant rude woman comes up and I tell her what happened. She asks her girls did someone change the price they say yes but the 1 was a faded 5. I called the girl a f*cking liar (I really should have not done that) But she was it was a 1 im a nurse my math counts for peoples lives! I still bought it being 5 days before the holiday! But I will never go there again there a bunch of LIARS!!!!!!!!!

Pros: Huge selection

Cons: There employees

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I recently went to the mall in Ithaca and was disappointed to see that there was no more store there! I wish it were still in Ithaca as I live in Elmira...but decided that the drive to Syracuse was probably worth it and went! Boy- was I right- they have anything and everything you could possibly imagine! There staff was just as nice and professional as the one in Ithaca and I had a great time. Although I really liked the store and people in the one in the mall in Ithaca- I will definately visit the one in Syracuse again! I highly recommend!

4
★★★★☆

I recently went to the mall in Ithaca and was disappointed to see that there was no more store there! I wish it were still in Ithaca as I live in Elmira...but decided that the drive to Syracuse was probably worth it and went! Boy- was I right- they have anything and everything you could possibly imagine! There staff was just as nice and professional as the one in Ithaca and I had a great time. Although I really liked the store and people in the one in the mall in Ithaca- I will definately visit the one in Syracuse again! I highly recommend!

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Business Response:

Thanks, Cindi! We did Ithaca for the Halloween season, but our Syracuse store (now at Shoppingtown Mall) is open all year!
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This store totally ROCKS! Good locatiuon- nice employees- they have EVERYTHING IN THE WORLD THERE! They saved me for Halloween! I was stuck with no costume and they really came thru for me!

5
★★★★★

This store totally ROCKS! Good locatiuon- nice employees- they have EVERYTHING IN THE WORLD THERE! They saved me for Halloween! I was stuck with no costume and they really came thru for me!

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Business Response:

Thanks, Michelle- We do our best! :)
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I got the PeRfEcT Halloween costume at the Dougherty's Masquerade in the Ithaca Pyramid mall! As a long time fan of the full time Erie Blvd. location in Syracuse, I was at first skeptical of this local branch of the company. After a few minutes I became thrilled at the selection as well as the reasonable prices. They not only had a bunch of different styles and brands, but more AwEsOmE Leg Avenue stuff than anyone in Ithaca!! The staff was nice and pretty helpful and I finally found the costume I was looking for! I wish the Ithaca store where here year round, because I could use a lot of their things! I will be happy to drive to the Syracuse store because they are nice and have EvErYtHiNg and are a permanent store, but am keeping my fingers crossed that they will have more stores and that one will be permanent here too! I think this is the coolest costume place!

5
★★★★★

I got the PeRfEcT Halloween costume at the Dougherty's Masquerade in the Ithaca Pyramid mall! As a long time fan of the full time Erie Blvd. location in Syracuse, I was at first skeptical of this local branch of the company. After a few minutes I became thrilled at the selection as well as the reasonable prices. They not only had a bunch of different styles and brands, but more AwEsOmE Leg Avenue stuff than anyone in Ithaca!! The staff was nice and pretty helpful and I finally found the costume I was looking for! I wish the Ithaca store where here year round, because I could use a lot of their things! I will be happy to drive to the Syracuse store because they are nice and have EvErYtHiNg and are a permanent store, but am keeping my fingers crossed that they will have more stores and that one will be permanent here too! I think this is the coolest costume place!

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.

Wow!!!! That's what I thought when I happened to check the completely fabricated,untrue review written by a smut mouth liar of a girl who didn't get her way!!! To tell such lies about what really happened is just typical of someone who wouldn't comply with our policies of 23 years. Ask anyone who has worked at Dougherty's Masquerade or even the tens of thousands of appreciative, honest customers we have and they will tell you what we are all about. Let's start with we have been in business since 1985 and have been getting bigger and much better ever since. We pride ourselves on customer service and selection. We strive to offer an unbelievable selection in a year round store with a knowledgeable, courteous staff. I can't tell you the numerous times per day that I hear the wow factor from customers of our store. To anyone that has heard about us or has visited us knows what we are all about. Oh, I am not worried about your negative review- Tara. Just wish you would have listened to us after the first phone call, after we told you we had the hat that was missing from your costume you purchased. I guess the fact that you told us you lived 45 minutes away(which you later said you lived in Syracuse!!) and you didn't want to drive back wasn't good enough. Oh and that you spoke to several employees that evening, swearing and hanging up on all of us, that you had called about 10 times in a lunatic state, making threats that we had to call the police on harassment charges!! Hey Tara next time you want to post a story, the truth usually prevails and all our loyal customers will be shaking their heads saying "what's up with this nasty person?" To bad you wrote a fictional story to try to warn people-our customers know better!Good luck to you Tara and I appreciate the fact that you are taking your business elsewhere.

5
★★★★★

Wow!!!! That's what I thought when I happened to check the completely fabricated,untrue review written by a smut mouth liar of a girl who didn't get her way!!! To tell such lies about what really happened is just typical of someone who wouldn't comply with our policies of 23 years. Ask anyone who has worked at Dougherty's Masquerade or even the tens of thousands of appreciative, honest customers we have and they will tell you what we are all about. Let's start with we have been in business since 1985 and have been getting bigger and much better ever since. We pride ourselves on customer service and selection. We strive to offer an unbelievable selection in a year round store with a knowledgeable, courteous staff. I can't tell you the numerous times per day that I hear the wow factor from customers of our store. To anyone that has heard about us or has visited us knows what we are all about. Oh, I am not worried about your negative review- Tara. Just wish you would have listened to us after the first phone call, after we told you we had the hat that was missing from your costume you purchased. I guess the fact that you told us you lived 45 minutes away(which you later said you lived in Syracuse!!) and you didn't want to drive back wasn't good enough. Oh and that you spoke to several employees that evening, swearing and hanging up on all of us, that you had called about 10 times in a lunatic state, making threats that we had to call the police on harassment charges!! Hey Tara next time you want to post a story, the truth usually prevails and all our loyal customers will be shaking their heads saying "what's up with this nasty person?" To bad you wrote a fictional story to try to warn people-our customers know better!Good luck to you Tara and I appreciate the fact that you are taking your business elsewhere.

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1 out of 1 people found this review helpful.

.

Screw that place. I spent $64 dollars on a costume, brought it home, and realized there were none of the accessories included that were supposed to be in the bag. when i called back, the owner began to swear at me...yell at me! and then hang up on me! I called back complaining that now i simply wanted my money back, there was no way in HELL i was going to give them my money when the frickin owner had the nerves to treat me like that. I am a very loyal customer every year. But because final sales started the night before she refused. She said all i could do was write to the Federal Business Bueral. I succumbed and asked her for her name so that I could write the FBB and she refused to give it to me. She hng up on me again, for probably the fifth time. Ridiculous. That place is run by a bunch of rude, ignorant people!

1
★☆☆☆☆

Screw that place. I spent $64 dollars on a costume, brought it home, and realized there were none of the accessories included that were supposed to be in the bag. when i called back, the owner began to swear at me...yell at me! and then hang up on me! I called back complaining that now i simply wanted my money back, there was no way in HELL i was going to give them my money when the frickin owner had the nerves to treat me like that. I am a very loyal customer every year. But because final sales started the night before she refused. She said all i could do was write to the Federal Business Bueral. I succumbed and asked her for her name so that I could write the FBB and she refused to give it to me. She hng up on me again, for probably the fifth time. Ridiculous. That place is run by a bunch of rude, ignorant people!

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0 out of 1 people found this review helpful.

Business Response:

Tara- We're sorry that the hat that went with your costume was not in the bag. As we told you the first time you called, we had your hat at the counter for you. Calling us multiple times, threatening our personnel, and demanding your money back for the entire costume was a bit uncalled for, given the circumstances-- your hat was waiting at the counter for you. It was an honest mistake that we attempted to rectify, but we could not refund your costume purchase unless you were willing to bring the costume back, which you clearly stated you were not willing to do. I'm sorry if this error caused difficulties for you. If you were willing to come back to the store, we would have gladly given you the hat which was left behind, or returned your money for the rest of the costume. We reviewed the recording of the multiple times you called the store, and I'm disappointed that you felt compelled to be untruthful about the way the call handled... Our store manager never swore, and the recordings pick up the store personnel speaking after the disconnect, indicating the disconnects were on your end... Given that, I think referring to us as a ****hole may be a bit overzealous... When mistakes happen, we do our best to rectify them in a fair and just fashion, in compliance with our Better Business Bureau A rating. I'm sorry that you weren't satisfied with your experience...
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There are a lot of 'fly by night' costume stores that appear in town just before Halloween, and disappear immediately after; but nothing compares to Dougherty's Masquerade. They have a phenomenal selection, (what I am pretty certain is the largest in New York,) a knowledgeable and professional staff, and they know how to make Halloween memorable! People come from all over Central New York to get their costume at Dougherty's; and it's well worth the trip!

5
★★★★★

There are a lot of 'fly by night' costume stores that appear in town just before Halloween, and disappear immediately after; but nothing compares to Dougherty's Masquerade. They have a phenomenal selection, (what I am pretty certain is the largest in New York,) a knowledgeable and professional staff, and they know how to make Halloween memorable! People come from all over Central New York to get their costume at Dougherty's; and it's well worth the trip!

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.

EVERY YEAR HALLOWEEN ROLLS AROUND AND IT'S SO HARD TO FIND A LAVISH COSTUME FOR ME AND MY 4 YEAR OLD SON.BUT EVER SINCE GOING TO DOUGHERTYS I WILL NEVER GO ANYWHERE ELSE!!! ITS AMAZING.THERE'S SUCH A SELECTION IT BLOWS MY MIND EVERY YEAR!!! I NEVER LEAVE DISPLEASED.OCTOBER IS HERE AGAIN AND MY SON CAN'T WAIT TO GO TO THE "COSTUME STORE!!!!!!!"

5
★★★★★

EVERY YEAR HALLOWEEN ROLLS AROUND AND IT'S SO HARD TO FIND A LAVISH COSTUME FOR ME AND MY 4 YEAR OLD SON.BUT EVER SINCE GOING TO DOUGHERTYS I WILL NEVER GO ANYWHERE ELSE!!! ITS AMAZING.THERE'S SUCH A SELECTION IT BLOWS MY MIND EVERY YEAR!!! I NEVER LEAVE DISPLEASED.OCTOBER IS HERE AGAIN AND MY SON CAN'T WAIT TO GO TO THE "COSTUME STORE!!!!!!!"

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1 out of 1 people found this review helpful.

.

When Halloween rolls around, Dougherty's Masquerade is the only place to be. With hundreds of costumes and accessories to rent or buy, this establishment specializes in the unique and extraordinary.

But Halloween is not the only reason to visit Dougherty's. The store is open year-round and in the off-season, people searching for costumes for plays and other productions are able to pick up everything that they need to make their play a success. Dougherty's also offers special apparel for theme weddings and other celebrations.

This store is fun to visit whether you really need a costume or are just in the mood to browse. Prices range from affordable to expensive, but you can be sure to find just the right costume piece at this interesting store.

5
★★★★★

When Halloween rolls around, Dougherty's Masquerade is the only place to be. With hundreds of costumes and accessories to rent or buy, this establishment specializes in the unique and extraordinary.

But Halloween is not the only reason to visit Dougherty's. The store is open year-round and in the off-season, people searching for costumes for plays and other productions are able to pick up everything that they need to make their play a success. Dougherty's also offers special apparel for theme weddings and other celebrations.

This store is fun to visit whether you really need a costume or are just in the mood to browse. Prices range from affordable to expensive, but you can be sure to find just the right costume piece at this interesting store.

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1 out of 1 people found this review helpful.

Message from Dougherty's Masquerade

Be Yourself. Be Someone Else. Be Who You Want To Be.™, and thank you for supporting independent small business in CNY...

More about Dougherty's Masquerade

Central New York's most complete costumer since 1985. Dougherty's Masquerade is committed to providing a complete selection of costumes for purchase and rent, props, accessories, gloves, wigs, hats, professional theatrical and special effects makeup, unique clothing lines, corsets, and so much more! We are Syracuse's only independent, all-year costumer, and have won numerous awards for our service, selection, and commitment to the community.

 

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