Hot Booze Liquor Store

★☆☆☆☆

About Hot Booze Liquor Store

Categories

Food

Food
More choices in Bronx:
Resultset_next

C & E Spirits & Wines

88 E 167th St Bronx, NY

Resultset_next

Bedford Park Liquor Store

10 Bedford Park Blvd E Bronx, NY

1.0 1
Hi! Sign in to let us know how Hot Booze Liquor Store was?
Write a Review
.

I do not recomend this liquor store because of the bad customer service they gave me. My receipt does not explain about return policy. On December 25th, I purchase some liquor at Hot Booze Wine & Liquor store. On December 29th I realized that I wanted to change one of those bottle for another one. I called them about my situation, but the man on the phone told me that I was only able to exchange only if it was purchased on the same day. What is the difference one day from one week. I have my receipt, plus I was rushed to end the conversation because he had other customers to take care.
If anyone is planning a party or wedding, I would advice you not to rely on this store for their service because I do not want others to have the same experience, I did. Is good that they didn't sell to a customer that is a trouble maker, like I have seen people going back to (my store), because I do have customer service experience from Forever 21 and CompUSA for six years, and I know how it is to treat a customer.

0
★☆☆☆☆

I do not recomend this liquor store because of the bad customer service they gave me. My receipt does not explain about return policy. On December 25th, I purchase some liquor at Hot Booze Wine & Liquor store. On December 29th I realized that I wanted to change one of those bottle for another one. I called them about my situation, but the man on the phone told me that I was only able to exchange only if it was purchased on the same day. What is the difference one day from one week. I have my receipt, plus I was rushed to end the conversation because he had other customers to take care.
If anyone is planning a party or wedding, I would advice you not to rely on this store for their service because I do not want others to have the same experience, I did. Is good that they didn't sell to a customer that is a trouble maker, like I have seen people going back to (my store), because I do have customer service experience from Forever 21 and CompUSA for six years, and I know how it is to treat a customer.

Pros: Wide variety of liquor

Cons: The service was horrible

 

Wait, you're the expert.

If you've been to or used Hot Booze Liquor Store, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review