Rochester Linoleum & Carpet One

★★★★★
  • 360 Jefferson Rd

    Rochester, NY 14623

    Map & Directions
  • 585-424-4820

About Rochester Linoleum & Carpet One

Hours
Mon-Fri 10am-9pm, Sat 10am-6pm

Home & Garden

Home & Garden
More choices in Rochester:
Resultset_next

Ajc Tileworks

31 Mayhue Riverton, CT

Resultset_next

Staff Carpet & Vinyl

2527 N 5th St Springfield, AR

4.9063 32
Hi! Sign in to let us know how Rochester Linoleum & Carpet One was?
Write a Review
.

Rochester Linoleum & Carpet One did our tile flooring in two days. That is what they estimated me and that is when it was completed.

5
★★★★★

Rochester Linoleum & Carpet One did our tile flooring in two days. That is what they estimated me and that is when it was completed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so impressed with the job completed by Rochester Linoleum Carpet One. The man who installed my floor was a master of his craft. Highly recommend.

5
★★★★★

I am so impressed with the job completed by Rochester Linoleum Carpet One. The man who installed my floor was a master of his craft. Highly recommend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Service was great. Had a small hiccup initially but they came out and fixed the problem. Very happy with the follow up and will continue to use them.

5
★★★★★

Service was great. Had a small hiccup initially but they came out and fixed the problem. Very happy with the follow up and will continue to use them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The results I received from Rochester Linoleum & Carpet One were perfect! Our kitchen and foyer now match the beautiful flooring on the rest of the house. I was very pleased with the work provided.

3
★★★★★

The results I received from Rochester Linoleum & Carpet One were perfect! Our kitchen and foyer now match the beautiful flooring on the rest of the house. I was very pleased with the work provided.

.

Buyer beware. I purchased three rooms of carpet several months ago. Two rooms were berber. After a couple weeks I noticed run lines down the carpet. Since then there are more run lines along with snags. covering most of the carpet.

3
★★★★★

Buyer beware. I purchased three rooms of carpet several months ago. Two rooms were berber. After a couple weeks I noticed run lines down the carpet. Since then there are more run lines along with snags. covering most of the carpet.

.

Worst company to deal with. Ordered carpeting on September 26th, it's now December and I keep being told its 'on the truck' almond other excuses. Stay away and go elsewhere!!

3
★★★★★

Worst company to deal with. Ordered carpeting on September 26th, it's now December and I keep being told its 'on the truck' almond other excuses. Stay away and go elsewhere!!

.

Stay away from, company is not professional, horrible to thier contractors, they don't pay them after jobs completed, lie, make false promises. no professional business traits in owner and employees.

1
★☆☆☆☆

Stay away from, company is not professional, horrible to thier contractors, they don't pay them after jobs completed, lie, make false promises. no professional business traits in owner and employees.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Stay away from, they are not honest with thier contractors that assist with hard wood flooring / sanding. They are not honest, don't pay after job is done, don't give jobs promised if they can get a discounted rate for "help" with another

3
★★★★★

Stay away from, they are not honest with thier contractors that assist with hard wood flooring / sanding. They are not honest, don't pay after job is done, don't give jobs promised if they can get a discounted rate for "help" with another

.

I wouldn't buy a soda from these clowns. I went to the Jefferson road store and the clown that waited on me had no clue what she was doing. She had a miniskirt on and high boots, Very very unprofessional. Not to mention I had to walk

3
★★★★★

I wouldn't buy a soda from these clowns. I went to the Jefferson road store and the clown that waited on me had no clue what she was doing. She had a miniskirt on and high boots, Very very unprofessional. Not to mention I had to walk

.

We wanted to replace our kitchen floor. The showroom is nice and the sales person was fine. The issues begin once you purchase... customer service has been horrible. From what I can tell, all the branches use the same center for

3
★★★★★

We wanted to replace our kitchen floor. The showroom is nice and the sales person was fine. The issues begin once you purchase... customer service has been horrible. From what I can tell, all the branches use the same center for

.

Apparently the Rochester Linoleum & Carpet (at least the one in Webster) hires independent contractors to install the carpets and floors they sell by somehow consigning these jobs to them. \r
\r
The vinyl flooring was scheduled to arrive

3
★★★★★

Apparently the Rochester Linoleum & Carpet (at least the one in Webster) hires independent contractors to install the carpets and floors they sell by somehow consigning these jobs to them. \r
\r
The vinyl flooring was scheduled to arrive

.

Rochester Linoleum Carpet One offers a large selection of carpet and flooring. You can purchase quality carpet and padding by the square foot. They have remnants for sale for dirt cheap if you have a small area to carpet. They also have

3
★★★★★

Rochester Linoleum Carpet One offers a large selection of carpet and flooring. You can purchase quality carpet and padding by the square foot. They have remnants for sale for dirt cheap if you have a small area to carpet. They also have

.

RLCO's carpet installs were fine. The gentlemen who did the install were professional, helpful and cheerful. I would recommend their carpet install

3
★★★★★

RLCO's carpet installs were fine. The gentlemen who did the install were professional, helpful and cheerful. I would recommend their carpet install

.

I got new carpet for my whole upstairs, the guys doing the instulation are very fast and timely, but when they came in with the new carpet it was the wrong color. They kept in contact very well throughout the process of fixing the mistake

3
★★★★★

I got new carpet for my whole upstairs, the guys doing the instulation are very fast and timely, but when they came in with the new carpet it was the wrong color. They kept in contact very well throughout the process of fixing the mistake

.

The installers were terrific. They arrived on time to the minute, moved heavy furniture expertly, vacuumed and swept up any mess. The carpet looks great and the price was what I wanted to spend. They are so professional and nice I would

3
★★★★★

The installers were terrific. They arrived on time to the minute, moved heavy furniture expertly, vacuumed and swept up any mess. The carpet looks great and the price was what I wanted to spend. They are so professional and nice I would

.

I got new carpet for my whole upstairs, the guys doing the instulation are very fast and timely, but when they came in with the new carpet it was the wrong color. They kept in contact very well throughout the process of fixing the mistake

3
★★★★★

I got new carpet for my whole upstairs, the guys doing the instulation are very fast and timely, but when they came in with the new carpet it was the wrong color. They kept in contact very well throughout the process of fixing the mistake

.

Needed a carpet for kids' room, but it needed to be cut in a certain way. We drew a diagram of exactly what we needed. When they transcribed the drawing, they did it wrong, so the carpet wasn't cut correctly. Their "professional" service

3
★★★★★

Needed a carpet for kids' room, but it needed to be cut in a certain way. We drew a diagram of exactly what we needed. When they transcribed the drawing, they did it wrong, so the carpet wasn't cut correctly. Their "professional" service

.

This has been the worst expierence ever! we needed basement carpet, hardwood floor, tile bathroom, and tile fireplace done. so far it has been over a month and only the basement carpet is done! they keep switching the contractors and

3
★★★★★

This has been the worst expierence ever! we needed basement carpet, hardwood floor, tile bathroom, and tile fireplace done. so far it has been over a month and only the basement carpet is done! they keep switching the contractors and

.

We had another excellent experience at Rochester Linoleum-Carpet One. We needed a good quality durable carpeting for our basement that flooded. Rochester Linoleum-Carpet One was extremely efficient with providing us reasonable solutions

3
★★★★★

We had another excellent experience at Rochester Linoleum-Carpet One. We needed a good quality durable carpeting for our basement that flooded. Rochester Linoleum-Carpet One was extremely efficient with providing us reasonable solutions

.

I had flooring/tile recently put down in my home & it looks just like hardwoods, but it's tile! I Never knew it was possible! Thank you Rochester Linoleum Carpet One for helping me with this! Now my dogs can run free through-out my home

3
★★★★★

I had flooring/tile recently put down in my home & it looks just like hardwoods, but it's tile! I Never knew it was possible! Thank you Rochester Linoleum Carpet One for helping me with this! Now my dogs can run free through-out my home

.

The installers were terrific. They arrived on time to the minute, moved heavy furniture expertly, vacuumed and swept up any mess. The carpet looks great and the price was what I wanted to spend. They are so professional and nice I would

3
★★★★★

The installers were terrific. They arrived on time to the minute, moved heavy furniture expertly, vacuumed and swept up any mess. The carpet looks great and the price was what I wanted to spend. They are so professional and nice I would

.

Rochester Linoleum Carpet One offers a large selection of carpet and flooring. You can purchase quality carpet and padding by the square foot. They have remnants for sale for dirt cheap if you have a small area to carpet. They also have

3
★★★★★

Rochester Linoleum Carpet One offers a large selection of carpet and flooring. You can purchase quality carpet and padding by the square foot. They have remnants for sale for dirt cheap if you have a small area to carpet. They also have

.

My experience with Rochester Linoleum Carpet One was topnotch from start to finish. We knew going into the meeting that we wanted to install an Amtico vinyl tile for our kitchen remodel. My husband contacted Amtico for a list of their

3
★★★★★

My experience with Rochester Linoleum Carpet One was topnotch from start to finish. We knew going into the meeting that we wanted to install an Amtico vinyl tile for our kitchen remodel. My husband contacted Amtico for a list of their

.

We had carpet, vinyl and laminate installed in a house we just renovated. After going to several companies we chose Rochester Linoleum to do the work. The sales people were very helpful and informative and answered all our questions. The installers were professional, courteous and promt. We had 3 different crews 1 for each product and all of them were wonderful. The service department sheduled our work to be done around our busy schedules and made the experiance one we wanted to share. They are a great company to do business with.

5
★★★★★

We had carpet, vinyl and laminate installed in a house we just renovated. After going to several companies we chose Rochester Linoleum to do the work. The sales people were very helpful and informative and answered all our questions. The installers were professional, courteous and promt. We had 3 different crews 1 for each product and all of them were wonderful. The service department sheduled our work to be done around our busy schedules and made the experiance one we wanted to share. They are a great company to do business with.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Terrible experience. We replaced our berber carpeting a few months ago. Almost imediately the carpet began to pull in 10-12 places. We have always had berber, and never had this problem. We contacted Carpet One where we purchased t he carpet. They sent someone out who took pictures, a sample, and said that this was the "wrong application" of this carpet, that it didnt belong in a family room. The sales lady had recommended this for a family room. We waited for his "findings". Months later after calling more than 20 times, we received a certified letter stating that the carpet had "not been maintained properly. This falls under carpet neglect" They refused to do anything to correct this problem. We were offered a discount on a replacement carpet, but he couldnt tell me how much. NEVER BUY FROM THESE PEOPLE! THEY do NOT stand by their products. BBB is getting a complaint. I gave 1 star because it would not let me give 0 stars!

1
★☆☆☆☆

Terrible experience. We replaced our berber carpeting a few months ago. Almost imediately the carpet began to pull in 10-12 places. We have always had berber, and never had this problem. We contacted Carpet One where we purchased t he carpet. They sent someone out who took pictures, a sample, and said that this was the "wrong application" of this carpet, that it didnt belong in a family room. The sales lady had recommended this for a family room. We waited for his "findings". Months later after calling more than 20 times, we received a certified letter stating that the carpet had "not been maintained properly. This falls under carpet neglect" They refused to do anything to correct this problem. We were offered a discount on a replacement carpet, but he couldnt tell me how much. NEVER BUY FROM THESE PEOPLE! THEY do NOT stand by their products. BBB is getting a complaint. I gave 1 star because it would not let me give 0 stars!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

RLCO's carpet installs were fine. The gentlemen who did the install were professional, helpful and cheerful. I would recommend their carpet installs.

3
★★★☆☆

RLCO's carpet installs were fine. The gentlemen who did the install were professional, helpful and cheerful. I would recommend their carpet installs.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

There was a mistake, at first they communicated very well and were helpful but this quickly went away, they ripped out my carpet left the nail strips exposed furniture in disarray, and still no carpet, it's been over a week and no carpet.

3
★★★★★

There was a mistake, at first they communicated very well and were helpful but this quickly went away, they ripped out my carpet left the nail strips exposed furniture in disarray, and still no carpet, it's been over a week and no carpet.

Cons: the entire expirience

.

There was a mistake, at first they communicated very well and were helpful but this quickly went away, they ripped out my carpet left the nail strips exposed furniture in disarray, and still no carpet, it's been over a week and no carpet. It's been over a week and they still can't tell me when it will be installed, is this a joke? what kind of morons could possibly be running this place.

1
★☆☆☆☆

There was a mistake, at first they communicated very well and were helpful but this quickly went away, they ripped out my carpet left the nail strips exposed furniture in disarray, and still no carpet, it's been over a week and no carpet. It's been over a week and they still can't tell me when it will be installed, is this a joke? what kind of morons could possibly be running this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I got new carpet for my whole upstairs, the guys doing the instulation are very fast and timely, but when they came in with the new carpet it was the wrong color. They kept in contact very well throughout the process of fixing the mistake

3
★★★★★

I got new carpet for my whole upstairs, the guys doing the instulation are very fast and timely, but when they came in with the new carpet it was the wrong color. They kept in contact very well throughout the process of fixing the mistake

Pros: customer service

.

Attempted to install simple Armstrong Linoleum floor but did a horrible job. Seems showed, had a hard time getting them to return calls, come out and finally agreed to redue. The second install was also done very poorly, wrinkles and bubbles throughout floor, 4 months later still unresolved, reputation abounds, check Better Business Bureau and other reviews, could not get resolved, have to go with another business to remove their floor, repair damages, and install floor properly. Legal action only resort, no recommended unless you enjoy dealing with a lot of aggravation! NOT RECOMMENDED, go somewhere else for peace of mind!

1
★☆☆☆☆

Attempted to install simple Armstrong Linoleum floor but did a horrible job. Seems showed, had a hard time getting them to return calls, come out and finally agreed to redue. The second install was also done very poorly, wrinkles and bubbles throughout floor, 4 months later still unresolved, reputation abounds, check Better Business Bureau and other reviews, could not get resolved, have to go with another business to remove their floor, repair damages, and install floor properly. Legal action only resort, no recommended unless you enjoy dealing with a lot of aggravation! NOT RECOMMENDED, go somewhere else for peace of mind!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Carpet installed and seams showing in all doorways. Four times to fix and they still show.
It is Lee carpet and was over $5000 I did not expect this kind of results. They specialize in carpets. Lee is a good brand.
I would not recommend them now or in the future.

1
★☆☆☆☆

Carpet installed and seams showing in all doorways. Four times to fix and they still show.
It is Lee carpet and was over $5000 I did not expect this kind of results. They specialize in carpets. Lee is a good brand.
I would not recommend them now or in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This store offers quite a selection of carpets, and linoleum too I'm assuming (I went looking for carpet). Their staff was friendly and helpful, but not too pushy. The store was large, with good sample sizes which you could browse on your own. Prices were easily found on the samples. They also sell carpet scraps--the sample sizes if you're looking for those. They were cheap.

3
★★★☆☆

This store offers quite a selection of carpets, and linoleum too I'm assuming (I went looking for carpet). Their staff was friendly and helpful, but not too pushy. The store was large, with good sample sizes which you could browse on your own. Prices were easily found on the samples. They also sell carpet scraps--the sample sizes if you're looking for those. They were cheap.

Was this review helpful to you?
Ratings_icons Ratings_icons

Wait, you're the expert.

If you've been to or used Rochester Linoleum & Carpet One, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review