H&R BLOCK

★☆☆☆☆
Your single source for tax preparation & online tax services. File taxes online or using our great tax preparation software to e-file taxes
  • 32 5TH AVE

    BROOKLYN, NY 11217

    Map & Directions
  • 718-638-9350

Finance

Finance
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Cotton States - Jeff Morgan

106 Cullman Rd Arab, AL

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This review is specifically for this branch. Free ""second look"" apparently does not apply at this location. I used the H&R Block At Home software and wanted to have someone review my 2011 return before I file it as its my first time to do our taxes myself. I called H&R Block customer service and they told me I can print my forms and bring them in at any H&R office for a 2nd look which is ""always free"" according to the agent. When I called this location to make an appointment they told me they only do a 2nd look for the previous tax year as in 2010! It made no sense! What's the point of having them review a tax return you've already filed for 2010!?! It's 2011 tax year!!! So I called another location and they said they will review my 2011 forms for free. H&R needs to get their accountants on the same page! I don't think I would trust them to do my taxes!

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★☆☆☆☆

This review is specifically for this branch. Free ""second look"" apparently does not apply at this location. I used the H&R Block At Home software and wanted to have someone review my 2011 return before I file it as its my first time to do our taxes myself. I called H&R Block customer service and they told me I can print my forms and bring them in at any H&R office for a 2nd look which is ""always free"" according to the agent. When I called this location to make an appointment they told me they only do a 2nd look for the previous tax year as in 2010! It made no sense! What's the point of having them review a tax return you've already filed for 2010!?! It's 2011 tax year!!! So I called another location and they said they will review my 2011 forms for free. H&R needs to get their accountants on the same page! I don't think I would trust them to do my taxes!

 

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