Pampered Pet Salon

★★★★★

About Pampered Pet Salon

Pets & Animals

Pets & Animals
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After hearing the way the Owner, of The Pampered Pet ,spoke to his employee....I decided I would no longer bring my dog there...I was appalled to here the way he spoke.....if he can speak to his employee with no respect..why would I want

3
★★★★★

After hearing the way the Owner, of The Pampered Pet ,spoke to his employee....I decided I would no longer bring my dog there...I was appalled to here the way he spoke.....if he can speak to his employee with no respect..why would I want

.

How can one complain about this groomer? For a small dog he charged me around $20 less than Petco.. 2 out of 5 times I went to Petco my dog came back with at least one small gash/cut. I went on one of his non busy days.. I dropped off

3
★★★★★

How can one complain about this groomer? For a small dog he charged me around $20 less than Petco.. 2 out of 5 times I went to Petco my dog came back with at least one small gash/cut. I went on one of his non busy days.. I dropped off

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My dog can be difficult at times but the owner has a special way with animals. Unlike many other groomers they took there time and did a fantastic job. I will only take my dog to Pampered Pet. I had read numerous reviews on many different blogs and was hesitiant after reading one of the reviews. It turns out that the negative review was written by a former employee that clearly responded like a child to the new ownership. Its truly a shame that they would try to slander a hard working small business. It is about having your best friend taking care and I can honestly tell you that after 30 + years being a dog owner that it is relieveing to drop my dog off at a place where they care as much as I do about my pet. Keep up the good work!

2
★★★★★

My dog can be difficult at times but the owner has a special way with animals. Unlike many other groomers they took there time and did a fantastic job. I will only take my dog to Pampered Pet. I had read numerous reviews on many different blogs and was hesitiant after reading one of the reviews. It turns out that the negative review was written by a former employee that clearly responded like a child to the new ownership. Its truly a shame that they would try to slander a hard working small business. It is about having your best friend taking care and I can honestly tell you that after 30 + years being a dog owner that it is relieveing to drop my dog off at a place where they care as much as I do about my pet. Keep up the good work!

Pros: Ownership, Quality of work

Cons: Your dog will want to stay when you come pick him up

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I would definitely recommend this salon to all dog owners. The staff is super friendly and the new ownership has obviously put some effort into making the space a much nicer looking and clean place, a big improvement. My dog came back from a wash and groom very happy which doesn't always happen - and I was very happy with the job they did so I'm definitely taking him back here from now on. Not sure what happened with the other reviewer but I had a very positive experience here!

2
★★★★★

I would definitely recommend this salon to all dog owners. The staff is super friendly and the new ownership has obviously put some effort into making the space a much nicer looking and clean place, a big improvement. My dog came back from a wash and groom very happy which doesn't always happen - and I was very happy with the job they did so I'm definitely taking him back here from now on. Not sure what happened with the other reviewer but I had a very positive experience here!

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It is now April, 2008 and the shop was recently sold. Under new ownership things are NOT the same. New owner is alienating both workers and customers.. Overheard owner insult a woman who brought in her dog, "Your a DISCOUNT customer" in a nasty tone.

Brought in my dog at !0AM for only a bath. By 1:30, hadn't heard a word. He keeps the voice mail on so it's impossible to get through on the phone. When I drove over, my dog still wasn't finished. Later, I heard from a worker that my dog had been forgotten about. Then, when she was washed he put her back in the crate wet. When someone commented the owner replied that she would dry in the crate. He now raised the prices $10 from previous owner. It's not so much the money as the fact I no longer feel safe leaving my dog there, especially when the owner is nasty.

0
★☆☆☆☆

It is now April, 2008 and the shop was recently sold. Under new ownership things are NOT the same. New owner is alienating both workers and customers.. Overheard owner insult a woman who brought in her dog, "Your a DISCOUNT customer" in a nasty tone.

Brought in my dog at !0AM for only a bath. By 1:30, hadn't heard a word. He keeps the voice mail on so it's impossible to get through on the phone. When I drove over, my dog still wasn't finished. Later, I heard from a worker that my dog had been forgotten about. Then, when she was washed he put her back in the crate wet. When someone commented the owner replied that she would dry in the crate. He now raised the prices $10 from previous owner. It's not so much the money as the fact I no longer feel safe leaving my dog there, especially when the owner is nasty.

Pros: Only when old owner is there once a week on Thursdays would I trust them

Cons: Nasty, harried owner. Jips workers who are quitting. Raised prices without raising quality of service

 

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