Knickerbocker Cleaners

★☆☆☆☆

Professional Services

Professional Services
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I brought in a handmade purse and asked for it to be dry cleaned. They charged me for dry cleaning and washed the purse and ruined it. When I confronted them they lied to my face and refused to give me money back. At this point I am not concerned with the money but the fact that the purse is irreplaceable. Nonetheless I brought it to another dry cleaner to verify the damage they caused and sure enough they washed it NOT dry cleaned it. I went back to them and they were extremely rude and finally gave my money back. This was a horrible experience and I would recommend NOT going here.

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★☆☆☆☆

I brought in a handmade purse and asked for it to be dry cleaned. They charged me for dry cleaning and washed the purse and ruined it. When I confronted them they lied to my face and refused to give me money back. At this point I am not concerned with the money but the fact that the purse is irreplaceable. Nonetheless I brought it to another dry cleaner to verify the damage they caused and sure enough they washed it NOT dry cleaned it. I went back to them and they were extremely rude and finally gave my money back. This was a horrible experience and I would recommend NOT going here.

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i have been going to this cleaner for almost a year. the few times that i have gotten my shirts pressed, they have always been late (a day or two after they told me they would have them...). my last batch of laundry with these people had some dress shirts in it that i did not want pressed, however they pressed them anyways and charged me for them, not to mention they were a day late in coming back from "the factory." i argued with the guy for 15 minutes saying that i should not be responsible for the charges, but he had my clothes hostage and i really didnt have much of a choice. definitely would not recommend this place, they are not reliable or honest at all...

0
★☆☆☆☆

i have been going to this cleaner for almost a year. the few times that i have gotten my shirts pressed, they have always been late (a day or two after they told me they would have them...). my last batch of laundry with these people had some dress shirts in it that i did not want pressed, however they pressed them anyways and charged me for them, not to mention they were a day late in coming back from "the factory." i argued with the guy for 15 minutes saying that i should not be responsible for the charges, but he had my clothes hostage and i really didnt have much of a choice. definitely would not recommend this place, they are not reliable or honest at all...

Pros: n/a

Cons: not reliable

 

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