Park Slope Glass & Windows

★★★★☆
  • 182 4th Ave

    Brooklyn, NY 11217

    Map & Directions
  • 718-768-4066

About Park Slope Glass & Windows

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Home & Garden
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I wish I had read the terrible reviews on here before I made an appointment with these guys. I took the whole day off work because they gave me a 9am-1pm window to show. They NEVER SHOWED and NEVER CALLED!! When I called them they said

3
★★★★★

I wish I had read the terrible reviews on here before I made an appointment with these guys. I took the whole day off work because they gave me a 9am-1pm window to show. They NEVER SHOWED and NEVER CALLED!! When I called them they said

Pros: find a more reliable company

Cons: reliability, courtesy

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DONT USE THEM! They are the worst. They cashed a deposit check from me on July 5, 2008... and to this day... no window. They said they would give me my deposit back (350.00) but have not. I call about twice a week, and I've heard every

3
★★★★★

DONT USE THEM! They are the worst. They cashed a deposit check from me on July 5, 2008... and to this day... no window. They said they would give me my deposit back (350.00) but have not. I call about twice a week, and I've heard every

Cons: they ripped me off

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Can't I leave NO STARS? Never have I experienced a less professional. more inept crew of jokers anywhere, in any business. I know you might be thinking, "how bad can they be?" They are worse than any imagination can come up with. Useless. First, they said they'd measure the windows and the new ones would be ready in about 10 days. That took more than1 1/2 months. When then finally brought them for installation it was clear that one was completely the wrong size. My elevator guy told me later that they had broken one before they got to my apartment. I guess they would rather show me a wrong sized window than admit that they broke one. More than 5 months later , more than 4 more installation visits, each requiring me taking time from my job, at least 3 different crews, I still don't have my window screen. "yes, it's STILL TOO SMALL" . This time the installer said "That last crew didn't know how to use a tape measure, but I know what I'm doing".. The next time when the screen arrived, it DIDN"T FIT either. Each crew made promises that the next crew, of course, knew nothing about and would not honor. They seem to have given up on me. Now, just a few months after installation one of the new windows is stuck and won't move. I don't want to call them because that would mean that they'd come back.

0
★☆☆☆☆

Can't I leave NO STARS? Never have I experienced a less professional. more inept crew of jokers anywhere, in any business. I know you might be thinking, "how bad can they be?" They are worse than any imagination can come up with. Useless. First, they said they'd measure the windows and the new ones would be ready in about 10 days. That took more than1 1/2 months. When then finally brought them for installation it was clear that one was completely the wrong size. My elevator guy told me later that they had broken one before they got to my apartment. I guess they would rather show me a wrong sized window than admit that they broke one. More than 5 months later , more than 4 more installation visits, each requiring me taking time from my job, at least 3 different crews, I still don't have my window screen. "yes, it's STILL TOO SMALL" . This time the installer said "That last crew didn't know how to use a tape measure, but I know what I'm doing".. The next time when the screen arrived, it DIDN"T FIT either. Each crew made promises that the next crew, of course, knew nothing about and would not honor. They seem to have given up on me. Now, just a few months after installation one of the new windows is stuck and won't move. I don't want to call them because that would mean that they'd come back.

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I made an appointment to have new windows installed, and they never showed up! Then I called and made a second appointment and again they never showed up, -they never even called! I called to complain and the guy on the phone sounded like he didn't care at all. I recommend steering far away from Park Slope windows. Don't waste your time.

P.S. I also found feedback from other people about this company here: http://citynoise.org/search/park_slope_windows

1
★☆☆☆☆

I made an appointment to have new windows installed, and they never showed up! Then I called and made a second appointment and again they never showed up, -they never even called! I called to complain and the guy on the phone sounded like he didn't care at all. I recommend steering far away from Park Slope windows. Don't waste your time.

P.S. I also found feedback from other people about this company here: http://citynoise.org/search/park_slope_windows

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Without getting into my own mess with this company I will share there own people?s words.

I love it when a company's own employees talk badly about the company...They mess up a repai and for about an 10 minutes this guy starts to go on a rant about how messed up this places. Unless you need to used them I bet there are other companies out there....
It looks like the other comments that are not so hot seem to lend some truth to what I am. To be fair their prices were normal, well a little high, but somewhat fair.

0
★☆☆☆☆

Without getting into my own mess with this company I will share there own people?s words.

I love it when a company's own employees talk badly about the company...They mess up a repai and for about an 10 minutes this guy starts to go on a rant about how messed up this places. Unless you need to used them I bet there are other companies out there....
It looks like the other comments that are not so hot seem to lend some truth to what I am. To be fair their prices were normal, well a little high, but somewhat fair.

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With so many companies to choose from. I knew I wanted a company that was licensed and insured.
The estimate was free. I got a great price and the windows were installed in one day.
The staff was friendly and attentive. The installers were very caring and had great manners!
A delightful experience.
You should call them.......Im telling my whole family about them, and all my friends!
A great bunch of folks!

2
★★★★★

With so many companies to choose from. I knew I wanted a company that was licensed and insured.
The estimate was free. I got a great price and the windows were installed in one day.
The staff was friendly and attentive. The installers were very caring and had great manners!
A delightful experience.
You should call them.......Im telling my whole family about them, and all my friends!
A great bunch of folks!

Pros: A delightful Experience

Cons: Not applicable

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They set a great example of how a window company should be. Their installers are very friendly. Their staff was professional and the windows look beautiful.
Its great to look out the window again and see the trees and have a warm home again.!
I would recomend them to anyone!

The new owners are very helpful and knowledgeable, it was a wonderful experience!

2
★★★★★

They set a great example of how a window company should be. Their installers are very friendly. Their staff was professional and the windows look beautiful.
Its great to look out the window again and see the trees and have a warm home again.!
I would recomend them to anyone!

The new owners are very helpful and knowledgeable, it was a wonderful experience!

Pros: Great Service

Cons: None

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It's a shame (and a sham) that this place professes any customer service at all. I had a miserable experience with them. After two months of waiting for a simple order I still didn't have the glass and was never given a meaningful answer about the delays. I even dealt with the partners directly who repeatedly broke promises to call back with updates. Ultimately I had to give up and go elsewhere. Totally useless and disappointing.

0
★☆☆☆☆

It's a shame (and a sham) that this place professes any customer service at all. I had a miserable experience with them. After two months of waiting for a simple order I still didn't have the glass and was never given a meaningful answer about the delays. I even dealt with the partners directly who repeatedly broke promises to call back with updates. Ultimately I had to give up and go elsewhere. Totally useless and disappointing.

Pros: None

Cons: Horrible customer service. I had to give up and never received a finished product.

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This company should have no stars. I had a window replaced over a year ago and there have only been problems. The installation was not done properly and we had leaks for months. Then in the winter we actually had ice formations on the inside of the glass coating the entire frame. They finally reinstalled the frame, but the window is still leaking. They NEVER show up for appointments on time and will cancel an appointment at the very last minute. When calling to get a straight answer about an arrival time they tell you a sob story about how hard it is to run the business, traffic, how busy they are, etc. We are all busy - this is a poorly run business with low quality work.

0
★☆☆☆☆

This company should have no stars. I had a window replaced over a year ago and there have only been problems. The installation was not done properly and we had leaks for months. Then in the winter we actually had ice formations on the inside of the glass coating the entire frame. They finally reinstalled the frame, but the window is still leaking. They NEVER show up for appointments on time and will cancel an appointment at the very last minute. When calling to get a straight answer about an arrival time they tell you a sob story about how hard it is to run the business, traffic, how busy they are, etc. We are all busy - this is a poorly run business with low quality work.

Pros: Nothing

Cons: Never on time, low quality work, poorly run business

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Ive been in this town for 5 decades and had my share of Contractors walk in and out of my home.
I'm in Park Slope Brooklyn and have a great view of the Park and open my windows on cool nights.
My windows would stick sometimes and wouldnt open. I thought I needed new windows. They came out diagnosed the problem were able to fix them and saved me thousands. They said my windows were in good shape , but needed replacement parts .They were honest and professional.
I can truly say they really care about there customers.
I trust them and you should too. Great guys and a great service.
I recommend them with all my heart!

2
★★★★★

Ive been in this town for 5 decades and had my share of Contractors walk in and out of my home.
I'm in Park Slope Brooklyn and have a great view of the Park and open my windows on cool nights.
My windows would stick sometimes and wouldnt open. I thought I needed new windows. They came out diagnosed the problem were able to fix them and saved me thousands. They said my windows were in good shape , but needed replacement parts .They were honest and professional.
I can truly say they really care about there customers.
I trust them and you should too. Great guys and a great service.
I recommend them with all my heart!

Pros: Honest and Professional

Cons: None

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really poor service. I used them and made the mistake of recommending them to a family member. We both had the same experience; they were constantly making excuse why things were repeatedly late, incorrect orders, and in this day and age they won't accept credit cards so you have to drop off a check as a deposit on an order.

1
★★★☆☆

really poor service. I used them and made the mistake of recommending them to a family member. We both had the same experience; they were constantly making excuse why things were repeatedly late, incorrect orders, and in this day and age they won't accept credit cards so you have to drop off a check as a deposit on an order.

Pros: cannot think of any

Cons: late, poor cust serrvice

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Being from brooklyn, I know the contracting business is a rough one. I used these guys to put 15 aluminum windows in my mothers house, and all I had to do was call them up. They estimated the job same day, then I received a contract in email that night. I sent in deposit and about a week later they were at my mothers house installing the windows. No complaints with me!! I plan on using them for my new home in Staten Island. Im writing this because im quite satisfied, they did all the work (measuring, finding suppliers, providing labor). If you did all that by yourself you would know the hassle.

2
★★★★★

Being from brooklyn, I know the contracting business is a rough one. I used these guys to put 15 aluminum windows in my mothers house, and all I had to do was call them up. They estimated the job same day, then I received a contract in email that night. I sent in deposit and about a week later they were at my mothers house installing the windows. No complaints with me!! I plan on using them for my new home in Staten Island. Im writing this because im quite satisfied, they did all the work (measuring, finding suppliers, providing labor). If you did all that by yourself you would know the hassle.

Pros: They handle everything for you

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Recently had them replace all 3 windows in my living room (brownstone - landmark building). Was very happy with pricing, services was great with excellent communication

2
★★★★★

Recently had them replace all 3 windows in my living room (brownstone - landmark building). Was very happy with pricing, services was great with excellent communication

Pros: Great pricing/value

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What I most appreciated about their service is the dilligence they took to make sure everything went smoothly. The work was done on time and they were reasonably priced. I highly recommend to all.....

2
★★★★★

What I most appreciated about their service is the dilligence they took to make sure everything went smoothly. The work was done on time and they were reasonably priced. I highly recommend to all.....

Pros: Excellent service

Cons: n/a

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I recently hired them to put in a storefront in Manhattan. Contract went well and the materials they used are of high quality. Definitely would use them again.

2
★★★★☆

I recently hired them to put in a storefront in Manhattan. Contract went well and the materials they used are of high quality. Definitely would use them again.

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The service people were very personable as well as very professional.
I would recommend them in a heartbeat.
They came on time, had many new ideas, were very neat and exceptional in their field.
The windows are beautiful and in my opinion the only company worth dealing with.
I will continue to recommend them to all and everyone I know who are looking for this type of home improvement.
Excellent job, very well done!!
Thank you.

2
★★★★★

The service people were very personable as well as very professional.
I would recommend them in a heartbeat.
They came on time, had many new ideas, were very neat and exceptional in their field.
The windows are beautiful and in my opinion the only company worth dealing with.
I will continue to recommend them to all and everyone I know who are looking for this type of home improvement.
Excellent job, very well done!!
Thank you.

Pros: Timely, Professional, Personable

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Park slope Glass and Windows had a new ownership change within the last month and after visiting their new showroom at 182 4th avenue between Douglas and Degraw Street which was recently renovated with their new selection of Marvin , Pella windows desighned to meet the landmark standards of our community and high end Aluminum windows I was more than impressed. Their new owners Mike Litwin and Vincent Brini who has been in the window business for 35 years made us feel comfortable and at home.They also provide an excellent repair dept and a fine professional staff. I would highly recommend them . They promised us our windows within two weeks and delivered as promised.

2
★★★★★

Park slope Glass and Windows had a new ownership change within the last month and after visiting their new showroom at 182 4th avenue between Douglas and Degraw Street which was recently renovated with their new selection of Marvin , Pella windows desighned to meet the landmark standards of our community and high end Aluminum windows I was more than impressed. Their new owners Mike Litwin and Vincent Brini who has been in the window business for 35 years made us feel comfortable and at home.They also provide an excellent repair dept and a fine professional staff. I would highly recommend them . They promised us our windows within two weeks and delivered as promised.

Pros: Warm, Friendly, Professional

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We waited for MONTHS for custom built screens;called repeatedly; got the run around every time. Finally, I went there and picked them up to install myself-- 9 months after the order-- and the screens didn't fit my windows. I tried calling them and they would not return my phone calls. I had to go back in and wait for 20 minutes while they tried to figure out how to cut me a refund check. And everyone in my building had a similarly miserable experience.

0
★☆☆☆☆

We waited for MONTHS for custom built screens;called repeatedly; got the run around every time. Finally, I went there and picked them up to install myself-- 9 months after the order-- and the screens didn't fit my windows. I tried calling them and they would not return my phone calls. I had to go back in and wait for 20 minutes while they tried to figure out how to cut me a refund check. And everyone in my building had a similarly miserable experience.

Pros: None

Cons: They are in business

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Park Slope Glass and windows are the friendliest and most professionally run company Ive ever dealt with. Their installers were caring and thoughtfull and took time make sure that every detail of their work was done precisely as I wanted.
I highly recommend them to all my family and neighbors.
We just love them!!!!
Lunapark

2
★★★★★

Park Slope Glass and windows are the friendliest and most professionally run company Ive ever dealt with. Their installers were caring and thoughtfull and took time make sure that every detail of their work was done precisely as I wanted.
I highly recommend them to all my family and neighbors.
We just love them!!!!
Lunapark

Pros: profession, on time, quality

Cons: none

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It's hard to rate a service when they never show. A missed appointment led to two calls, which led to promises ("he's late but he's on his way" and "he'll call you right now"). But no show and no call.

0
★☆☆☆☆

It's hard to rate a service when they never show. A missed appointment led to two calls, which led to promises ("he's late but he's on his way" and "he'll call you right now"). But no show and no call.

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