Tarson Pools & Spas

★☆☆☆☆
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Aug 7, 2012 business
Tarson Pools & Spas 6071 E Taft Rd,
Syracuse, NY 13212
USA
I am writing a second review since my first seems to have "disappeared". Bought a pool from Tarson's in May & the process was a nightmare. We were talked into buying their "healthcare system" but were completely misled by their salesperson Don... (More) I am writing a second review since my first seems to have "disappeared". Bought a pool from Tarson's in May & the process was a nightmare. We were talked into buying their "healthcare system" but were completely misled by their salesperson Don who stated it was an eco-friendly maintenance free pool.NOT THE CASE.We had the system in for 6 weeks & could not get the water clear and the staff had NO IDEA how to help us & gave us contradictive advice each time we brought in a water sample.It has been 3 months, & only when we finally contacted the owner himself have our issues been addressed.From the pool placement being wrong, to our existing fence being hit and broke by the installers,to missing pool parts,to a Healthcare system being taken out and replaced by one that actually works. In the end the owner resolved most of the issues of the long, EXHAUSTING process of putting in an inground pool.

1
★☆☆☆☆

Aug 7, 2012 business
Tarson Pools & Spas 6071 E Taft Rd,
Syracuse, NY 13212
USA
I am writing a second review since my first seems to have "disappeared". Bought a pool from Tarson's in May & the process was a nightmare. We were talked into buying their "healthcare system" but were completely misled by their salesperson Don... (More) I am writing a second review since my first seems to have "disappeared". Bought a pool from Tarson's in May & the process was a nightmare. We were talked into buying their "healthcare system" but were completely misled by their salesperson Don who stated it was an eco-friendly maintenance free pool.NOT THE CASE.We had the system in for 6 weeks & could not get the water clear and the staff had NO IDEA how to help us & gave us contradictive advice each time we brought in a water sample.It has been 3 months, & only when we finally contacted the owner himself have our issues been addressed.From the pool placement being wrong, to our existing fence being hit and broke by the installers,to missing pool parts,to a Healthcare system being taken out and replaced by one that actually works. In the end the owner resolved most of the issues of the long, EXHAUSTING process of putting in an inground pool.

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