Car Doctor LLC

★★★★☆

About Car Doctor LLC

Categories
Hours
Mon - Fri, 8am - 5pm; Sat, by appointment

Automotive

Automotive
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The Car Doctor and staff deliver high quality service in a timely manner and for a fair price. They diagnosed the problem quickly and explained in detail the steps necessary for the repair. The work was completely on time and for exactly the price quoted. This is a First Class facility that performs first class work. Many Thanks to the Car Doctor and his professional team for the best service on the East End!

5
★★★★★

The Car Doctor and staff deliver high quality service in a timely manner and for a fair price. They diagnosed the problem quickly and explained in detail the steps necessary for the repair. The work was completely on time and for exactly the price quoted. This is a First Class facility that performs first class work. Many Thanks to the Car Doctor and his professional team for the best service on the East End!

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Came in wanting top notch service and happy to pay for it. Got very suspicious when the car kept breaking down and then they wouldn't give us a reciept for the work they'd done. Bad news.

1
★☆☆☆☆

Came in wanting top notch service and happy to pay for it. Got very suspicious when the car kept breaking down and then they wouldn't give us a reciept for the work they'd done. Bad news.

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Fair prices. Friendly people. Quick work. Quality parts. What else can you ask for??

5
★★★★★

Fair prices. Friendly people. Quick work. Quality parts. What else can you ask for??

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Great communication from the staff. Always discussed decisions/ changes/ concerns throughout a lengthy restoration project and managed to stay within estimate.

5
★★★★★

Great communication from the staff. Always discussed decisions/ changes/ concerns throughout a lengthy restoration project and managed to stay within estimate.

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Very clean and respectful treatment of my vehicle. Mechanics always laid down cloths on seat and floorboard before entering my car. No grease smudges on my steering wheel or console.

5
★★★★★

Very clean and respectful treatment of my vehicle. Mechanics always laid down cloths on seat and floorboard before entering my car. No grease smudges on my steering wheel or console.

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Quick turn over- Came in under estimate. Thank you .

5
★★★★★

Quick turn over- Came in under estimate. Thank you .

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.

They were very nice and thorough! As well as patient with all the information available. That is awesome!

5
★★★★★

They were very nice and thorough! As well as patient with all the information available. That is awesome!

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Great service, very fast in returning my car. They were cheaper than the dealer.

5
★★★★★

Great service, very fast in returning my car. They were cheaper than the dealer.

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After bringing my Mercedes to the dealer first, I got a 20 percent less estimate from the car doctor. They discussed all the work to be done with me in detailed and came in just under their estimate. I was very pleased with the work performed and the price as well.

5
★★★★★

After bringing my Mercedes to the dealer first, I got a 20 percent less estimate from the car doctor. They discussed all the work to be done with me in detailed and came in just under their estimate. I was very pleased with the work performed and the price as well.

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Thanks Ryan! You rock! There's a reason your business is thriving.

5
★★★★★

Thanks Ryan! You rock! There's a reason your business is thriving.

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Thanks for all the great help guys! The Car Doctor always helps out when I'm in a pinch. The pick up and delivery service made it possible for me to enjoy my car in time for the holiday weekend. Thanks again for the detail job :)\r

1
★★★☆☆

Thanks for all the great help guys! The Car Doctor always helps out when I'm in a pinch. The pick up and delivery service made it possible for me to enjoy my car in time for the holiday weekend. Thanks again for the detail job :)\r

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They service my car with new brakes and gave me a great price. They were quickly and efficient with the service. Kept me not waiting for a long time which was great! Thanks guys, I will refer friends and family to you and continue using your services!

5
★★★★★

They service my car with new brakes and gave me a great price. They were quickly and efficient with the service. Kept me not waiting for a long time which was great! Thanks guys, I will refer friends and family to you and continue using your services!

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These boys have been working on my classic VW for more than a decade. They always do a great job. They give me an estimate up front and I have yet to pay more. They are always very courteous and I feel like I'm getting a good deal.

5
★★★★★

These boys have been working on my classic VW for more than a decade. They always do a great job. They give me an estimate up front and I have yet to pay more. They are always very courteous and I feel like I'm getting a good deal.

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I brought my 06 mercedes into these guys to handle a brake job and custom suspension. They were very detailed in their handling of the estimate and kept the final bill right on point. I was very happy with the job and the final price was less than the dealer quoted. Overall good experience.

5
★★★★★

I brought my 06 mercedes into these guys to handle a brake job and custom suspension. They were very detailed in their handling of the estimate and kept the final bill right on point. I was very happy with the job and the final price was less than the dealer quoted. Overall good experience.

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I wish I had read the negative reviews BEFORE I took my car in. I spent thousands of dollars unexpectedly, and the work was substandard. The Car Doctor (s) are difficult, tempermental, primadonnas. If you smell like of lots of money and like to spend it currying favor with real live race car drivers then this is your place and you will probably be treated well as long as you listen to the stories, smile and write the checks. Otherwise, do yourself a favor and go somewhere else. Just about anywhere else.

1
★☆☆☆☆

I wish I had read the negative reviews BEFORE I took my car in. I spent thousands of dollars unexpectedly, and the work was substandard. The Car Doctor (s) are difficult, tempermental, primadonnas. If you smell like of lots of money and like to spend it currying favor with real live race car drivers then this is your place and you will probably be treated well as long as you listen to the stories, smile and write the checks. Otherwise, do yourself a favor and go somewhere else. Just about anywhere else.

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0 out of 1 people found this review helpful.

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The people at the Car Doctor in Water Mill were very helpful. They took my car in during a busy holiday weekend and even offered to give me a ride home afterward. My car was complete within days after the dealer told me they couldn't even take my car in for weeks. A+ service.

5
★★★★★

The people at the Car Doctor in Water Mill were very helpful. They took my car in during a busy holiday weekend and even offered to give me a ride home afterward. My car was complete within days after the dealer told me they couldn't even take my car in for weeks. A+ service.

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I took my collector Jag to the Car Doctor guys after two other repair shops could not solve my problem. They seemed to have knowledge beyond the average shop so if you have a specialty car, be sure to take it to this place. They know their stuff.

5
★★★★★

I took my collector Jag to the Car Doctor guys after two other repair shops could not solve my problem. They seemed to have knowledge beyond the average shop so if you have a specialty car, be sure to take it to this place. They know their stuff.

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Unless you are a billionaire and they are building a race car for you, I would stay away. Ridiculously overpriced for the maintenance and repair of regular cars. I wish I had read the reviews before I wasted my money.

1
★☆☆☆☆

Unless you are a billionaire and they are building a race car for you, I would stay away. Ridiculously overpriced for the maintenance and repair of regular cars. I wish I had read the reviews before I wasted my money.

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I went in just wanting a regular service/ oil change for my son's Tahoe before he goes back to school. I was floored by the laundry list of work presented to me and frankly the price too. I just wanted a service but after the owner took me into the garage and showed me every single thing wrong with the truck and all the corrosion on the car parts and why they didn't work properly - I got it. In the end, I did about 90% of the work recommended. It probably got me another a few years of life out of my son's car.

4
★★★★☆

I went in just wanting a regular service/ oil change for my son's Tahoe before he goes back to school. I was floored by the laundry list of work presented to me and frankly the price too. I just wanted a service but after the owner took me into the garage and showed me every single thing wrong with the truck and all the corrosion on the car parts and why they didn't work properly - I got it. In the end, I did about 90% of the work recommended. It probably got me another a few years of life out of my son's car.

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Good Service. These guys worked on my older model Volvo. I had taken it to another local shop that was unable to isolate the problem. The Car Doctor mechanics were able to find the problem and fix it. It was expensive but I would say worth it.

5
★★★★★

Good Service. These guys worked on my older model Volvo. I had taken it to another local shop that was unable to isolate the problem. The Car Doctor mechanics were able to find the problem and fix it. It was expensive but I would say worth it.

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Nightmare experience with my Mercedes here. Vague cost estimates and poor customer service. Had the work half-redone by Mercedes.......Superior work done at Mercedes Benz Southampton....cost difference was nominal and backed by Mercedes North America....unlike having to argue with a local yocal who will not back his work. These guys are good if you want to rip apart a Porsche 911 and turn in into a race car but that's about it.

1
★☆☆☆☆

Nightmare experience with my Mercedes here. Vague cost estimates and poor customer service. Had the work half-redone by Mercedes.......Superior work done at Mercedes Benz Southampton....cost difference was nominal and backed by Mercedes North America....unlike having to argue with a local yocal who will not back his work. These guys are good if you want to rip apart a Porsche 911 and turn in into a race car but that's about it.

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Th Doc did a series of performance upgrades on my Porshce - all of which were meticulously installed. I give the guys in the shop an A+

5
★★★★★

Th Doc did a series of performance upgrades on my Porshce - all of which were meticulously installed. I give the guys in the shop an A+

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Great specialty shop. Worked on my classic car restoration for months and delivered a beautiful piece of art....I'm a satisfied customer.

5
★★★★★

Great specialty shop. Worked on my classic car restoration for months and delivered a beautiful piece of art....I'm a satisfied customer.

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1 out of 1 people found this review helpful.

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Great Service. Thorough work. Expensive but I thought the quality of work and thorough service was worth it. The shop mananger took my car in after hours and put a rush on it. I would recommend this repair shop to others.

5
★★★★★

Great Service. Thorough work. Expensive but I thought the quality of work and thorough service was worth it. The shop mananger took my car in after hours and put a rush on it. I would recommend this repair shop to others.

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2 out of 2 people found this review helpful.

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One of the worst experiences ever. You pay top dollar for the work you have done and the mechanic doesnt stand by his work, he tries to tell you its other things so he can charge you more money. I do not recommend anyone take there car here unless your trying to throw money out the window

1
★☆☆☆☆

One of the worst experiences ever. You pay top dollar for the work you have done and the mechanic doesnt stand by his work, he tries to tell you its other things so he can charge you more money. I do not recommend anyone take there car here unless your trying to throw money out the window

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Excellent service. Great place for specialty cars. The guys did a full restoration on my antique Porsche 356 and handled some previously botched engine work I had done in CA. Very professional - would recommend to other serious collectors.

5
★★★★★

Excellent service. Great place for specialty cars. The guys did a full restoration on my antique Porsche 356 and handled some previously botched engine work I had done in CA. Very professional - would recommend to other serious collectors.

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2 out of 2 people found this review helpful.

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Terrible experience. Billed me an exponential amount more than what was proposed. Told me I needed all this work which I did not. I would go to Aventura Motors. The owners are a true pleasure as well as Peter who used to work as the service manager at Mercedes.

1
★☆☆☆☆

Terrible experience. Billed me an exponential amount more than what was proposed. Told me I needed all this work which I did not. I would go to Aventura Motors. The owners are a true pleasure as well as Peter who used to work as the service manager at Mercedes.

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.

Good service. Fair prices...definitely better than the Mercedes dealer. Best part was the show-and-tell. The tech brought me into the garage and under the lift to point out everything that he was doing and explained it in detail. Never had a mechanic shop do that before.

4
★★★★☆

Good service. Fair prices...definitely better than the Mercedes dealer. Best part was the show-and-tell. The tech brought me into the garage and under the lift to point out everything that he was doing and explained it in detail. Never had a mechanic shop do that before.

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3 out of 3 people found this review helpful.

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The guys at the Car Doctor have been taking care of my cars for eight years and Ive always been satisfied with their keen knowledge of specialty cars and personalized customer service approach....but they recently out-did themselves. The owner gave me his personal cell phone number years ago and Ive never abused the priviledge until I found myself in quite a predicament this summer. The short version - an early 5:00 am phone call on Sunday morning to his cell phone to take care of my daughters stranded car in the Hamptons when I was across the country unable to help. He was a true hero that day. I never write reviews or call a business to praise or complain but I think these guys deserve credit for giving the kind of service that no other repair shop could or would. For people that demand a higher level of service, this is the place. Kudos guys...you are the best. MS??

5
★★★★★

The guys at the Car Doctor have been taking care of my cars for eight years and Ive always been satisfied with their keen knowledge of specialty cars and personalized customer service approach....but they recently out-did themselves. The owner gave me his personal cell phone number years ago and Ive never abused the priviledge until I found myself in quite a predicament this summer. The short version - an early 5:00 am phone call on Sunday morning to his cell phone to take care of my daughters stranded car in the Hamptons when I was across the country unable to help. He was a true hero that day. I never write reviews or call a business to praise or complain but I think these guys deserve credit for giving the kind of service that no other repair shop could or would. For people that demand a higher level of service, this is the place. Kudos guys...you are the best. MS??

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4 out of 4 people found this review helpful.

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The Car Doctor (and the nurse!) were very nice guys who walked me through the entire repair process. They even brought me underneath the car-lift and showed me exactly why my car was having problems. They called me a few times throughout the week that my car was there to give me updates as the work progressed and stayed within their estimate. For customers who appreciate really thorough, old-fashioned service, go to The Car Doctor. Would highly recommend them to anyone.

5
★★★★★

The Car Doctor (and the nurse!) were very nice guys who walked me through the entire repair process. They even brought me underneath the car-lift and showed me exactly why my car was having problems. They called me a few times throughout the week that my car was there to give me updates as the work progressed and stayed within their estimate. For customers who appreciate really thorough, old-fashioned service, go to The Car Doctor. Would highly recommend them to anyone.

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4 out of 4 people found this review helpful.

.

This shop will NOT be upfront about costs at all!! If you have an old car that needs repair, they do good work. If you have a later model, just take it to the dealership. At least then, you will have accountablity if something goes wrong. These guys say you agree to work but they dont tell you exactly what the work is that tacks on thousands of dollars. Not to mention the lack of respect when you actually critisize the billing process or ask them questions about the actual work thereafter.

1
★☆☆☆☆

This shop will NOT be upfront about costs at all!! If you have an old car that needs repair, they do good work. If you have a later model, just take it to the dealership. At least then, you will have accountablity if something goes wrong. These guys say you agree to work but they dont tell you exactly what the work is that tacks on thousands of dollars. Not to mention the lack of respect when you actually critisize the billing process or ask them questions about the actual work thereafter.

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My clutch went on my 2004 Volvo S60R. I had it towed to the Car Doctor and he calls me a few days later with an $11,000 estimate for repairs! I laughed at the absurdity of this and showed him the 60,000 mile service records/maintenance that had been done on the car less than a month before. The car was in perfect condition according to the report. The Car Doctor surely disagreed. Regardless, I said I only wanted the clutch replaced. He said it was mandatory for me to replace the brakes and engine mount as well. So, he came up with a $3,500 estimate. Outrageous, but the closest Volvo dealer was over 40 minutes away. So, I agreed.
3 weeks later the car is done and I have a bill for $4600. Needless to say, that's not the price we agreed on nor did he call me and get approval for proceeding with the work for another $1,000.
2 lawyers later and repeated attempts to get my vehicle from him, I INSIST that you never use his services. Really unethical business practices.

1
★☆☆☆☆

My clutch went on my 2004 Volvo S60R. I had it towed to the Car Doctor and he calls me a few days later with an $11,000 estimate for repairs! I laughed at the absurdity of this and showed him the 60,000 mile service records/maintenance that had been done on the car less than a month before. The car was in perfect condition according to the report. The Car Doctor surely disagreed. Regardless, I said I only wanted the clutch replaced. He said it was mandatory for me to replace the brakes and engine mount as well. So, he came up with a $3,500 estimate. Outrageous, but the closest Volvo dealer was over 40 minutes away. So, I agreed.
3 weeks later the car is done and I have a bill for $4600. Needless to say, that's not the price we agreed on nor did he call me and get approval for proceeding with the work for another $1,000.
2 lawyers later and repeated attempts to get my vehicle from him, I INSIST that you never use his services. Really unethical business practices.

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I took my car, a late model Mercedes, in for a flat tire and got a major phone call a few hours later. "The car needs serious work to be safe," the guy said. I agreed to the work, assuming he was being straight with me. I believed him when he said that the Mercedes dealership had overlooked things due to a "need for speed" on their repairs.

Almost six thousand dollars later, my car has new tires, a new wheel, and a lot of overpriced work that I should have priced elsewhere before giving the go-ahead. Certainly I wasn't dissatisfied with the dealer, and there are several other excellent mechanics in the area.

I thought it might just be me, but have now heard two almost identical stories from people, when all I asked was, "Have you heard anything about The Car Doctor."

Bottom line: If you don't care what you spend on car repairs, these guys seem to be fine. If you want an honest price for honest work, I'd look elsewhere.

2
★★☆☆☆

I took my car, a late model Mercedes, in for a flat tire and got a major phone call a few hours later. "The car needs serious work to be safe," the guy said. I agreed to the work, assuming he was being straight with me. I believed him when he said that the Mercedes dealership had overlooked things due to a "need for speed" on their repairs.

Almost six thousand dollars later, my car has new tires, a new wheel, and a lot of overpriced work that I should have priced elsewhere before giving the go-ahead. Certainly I wasn't dissatisfied with the dealer, and there are several other excellent mechanics in the area.

I thought it might just be me, but have now heard two almost identical stories from people, when all I asked was, "Have you heard anything about The Car Doctor."

Bottom line: If you don't care what you spend on car repairs, these guys seem to be fine. If you want an honest price for honest work, I'd look elsewhere.

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2 out of 2 people found this review helpful.

 

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