U S Pets

★★★★☆

About U S Pets

Categories

Pets & Animals

Pets & Animals
More choices in Long Island City:
Resultset_next

Animal Clinic of L.I.C.

3201 36TH Ave Long Island City, NY

Resultset_next

Glasser, Robert, DVM - Steinway Court Veterinarian

3241 Steinway St Ste R Long Island City, NY

3.9 10
Hi! Sign in to let us know how U S Pets was?
Write a Review
.

ZERO STARS!!! On August 10, 2013, I fell in love with a yorkie they brought up from the basement and bought him right there and then. As i was leaving, they handed me a plastic bag with two containers, one with a white liquid and another with a pink one. When I asked what they were for, the guy said they were antibiotics for a cold. One week later, I had to rush the poor dog to Pearl Animal Hospital in Forest Hills and he was diagnosed with severe pneumonia. The vet at the hospital said that it surely had a bad case of kennel cough but since it is still a puppy and does not have a fully formed immune system, it developed into full blown pneumonia. I went back to the store to complain and was told I was crazy and that the puppy was healthy when I bought it. They even lied and said they give all the animals they sell the antibiotics which the vet at the hospital said was unheard of and proved that the dog was already sick when I bought it. Now my poor baby which I bought for 1500 is in the hospital which of course charged another 2200 as deposit for all the needed tests. I paid it as I just want my baby back and healthy. I will certainly do whatever I can to recover some of that money back as the Lemon Pet Law of New York State says that if you get a certificate from the vet within 14 days of sale that says the dog was unfit for sale when you bought it, which in this case it certainly was, you can get the full cost of the price you paid for the dog refunded to you and still

1
★☆☆☆☆

ZERO STARS!!! On August 10, 2013, I fell in love with a yorkie they brought up from the basement and bought him right there and then. As i was leaving, they handed me a plastic bag with two containers, one with a white liquid and another with a pink one. When I asked what they were for, the guy said they were antibiotics for a cold. One week later, I had to rush the poor dog to Pearl Animal Hospital in Forest Hills and he was diagnosed with severe pneumonia. The vet at the hospital said that it surely had a bad case of kennel cough but since it is still a puppy and does not have a fully formed immune system, it developed into full blown pneumonia. I went back to the store to complain and was told I was crazy and that the puppy was healthy when I bought it. They even lied and said they give all the animals they sell the antibiotics which the vet at the hospital said was unheard of and proved that the dog was already sick when I bought it. Now my poor baby which I bought for 1500 is in the hospital which of course charged another 2200 as deposit for all the needed tests. I paid it as I just want my baby back and healthy. I will certainly do whatever I can to recover some of that money back as the Lemon Pet Law of New York State says that if you get a certificate from the vet within 14 days of sale that says the dog was unfit for sale when you bought it, which in this case it certainly was, you can get the full cost of the price you paid for the dog refunded to you and still

Was this review helpful to you?
Ratings_icons Ratings_icons

.

ZERO STARS!!! On August 10, 2013, I fell in love with a yorkie they brought up from the basement and bought him right there and then. As i was leaving, they handed me a plastic bag with two containers, one with a white liquid and another

3
★★★★★

ZERO STARS!!! On August 10, 2013, I fell in love with a yorkie they brought up from the basement and bought him right there and then. As i was leaving, they handed me a plastic bag with two containers, one with a white liquid and another

.

For birds (cockatiels and parakeets) I think they are good. My cockatiel was lovely, very lively and easy to train--clearly she'd been well cared for by the breeder, and I am almost certain the owner breeds cockatiels. \r
\r
After 8 happy

3
★★★★★

For birds (cockatiels and parakeets) I think they are good. My cockatiel was lovely, very lively and easy to train--clearly she'd been well cared for by the breeder, and I am almost certain the owner breeds cockatiels. \r
\r
After 8 happy

.

This place is horrendous. I am amazed that it hasn't been shut down. There are numerous complaints already made and the owner and staff all look like complete thugs, gold teeth and all. The animals look obviously unwell, bored and filthy.

3
★★★★★

This place is horrendous. I am amazed that it hasn't been shut down. There are numerous complaints already made and the owner and staff all look like complete thugs, gold teeth and all. The animals look obviously unwell, bored and filthy.

.

The people who own and run this store should be in jail along with most of their employees.
the animals are malnourished, the dogs are sick, and the small animals are not taken care of. The rabbits had no food, no hay, and no water.

3
★★★★★

The people who own and run this store should be in jail along with most of their employees.
the animals are malnourished, the dogs are sick, and the small animals are not taken care of. The rabbits had no food, no hay, and no water.

.

We had researched rescuing a dog but it hadn't worked out. When we passed by US Pets, we fell in love with our lil Joey. This pet shop was defnitely overpriced for what we had to spend to take care of our dog after. The shady vet that

3
★★★★★

We had researched rescuing a dog but it hadn't worked out. When we passed by US Pets, we fell in love with our lil Joey. This pet shop was defnitely overpriced for what we had to spend to take care of our dog after. The shady vet that

.

My beloved 12 year old minnie passed away six months ago and I was skeptical about getting a new dog because she was such a great dog and I knew I couldn't replace her. I live in Astoria and I would buy my dog food at uspet, They have been here for as long as I have moved into the neighborhood 8 years ago and they have always been very nice and friendly and even gave minnie free bones when i would bring her in. I was finally ready to buy a puppy and my friend had recommended that I go there, She got the cutest maltese from them and has never had any health problems. So i went to them and after browsing there salesman Will found me the cutest little yorkie. He gave me a free five year health plan and a family tree so I can see all the ancestry. My puppy missy is not a puppy mill dog and the reason i know this is because I have spoke to the breeder several times and we have even exchanged pictures.

2
★★★★★

My beloved 12 year old minnie passed away six months ago and I was skeptical about getting a new dog because she was such a great dog and I knew I couldn't replace her. I live in Astoria and I would buy my dog food at uspet, They have been here for as long as I have moved into the neighborhood 8 years ago and they have always been very nice and friendly and even gave minnie free bones when i would bring her in. I was finally ready to buy a puppy and my friend had recommended that I go there, She got the cutest maltese from them and has never had any health problems. So i went to them and after browsing there salesman Will found me the cutest little yorkie. He gave me a free five year health plan and a family tree so I can see all the ancestry. My puppy missy is not a puppy mill dog and the reason i know this is because I have spoke to the breeder several times and we have even exchanged pictures.

Pros: Healthy Cute Puppies. Friendly, comfortable atmosphere.

Cons: Too many nice puppies to choose from!!

.

The puppies in this place are for the most part unhealthy and straight from a puppy mill. Even though they might tell you they're from a breeder, most "contractors" in missouri, iowa (wherever most of their dogs come from), are actually puppy mills where dogs are kept in horrific conditions subject to a life of giving birth until they can no longer, at which point they're put to sleep. The dogs are dirty, unkempt and from many accounts have various conditions. They don't even let their dogs out to exercise or socialize. DO NOT BUY FROM HERE!! Even if you think you're "saving" a dog, all you're doing is creating another empty cage to be replaced by another dog and you're putting money in their pocket. If you want a purebred, get one from a breeder where you can actually see where the dog is kept and where you get a REAL contract in case something is wrong. I got my purebred pug puppy from a breeder for only 500, so there are cheaper breeders out there. The BEST thing you could do for these poor cute puppies is stay as far away from US PETS and put them out of business.

0
★☆☆☆☆

The puppies in this place are for the most part unhealthy and straight from a puppy mill. Even though they might tell you they're from a breeder, most "contractors" in missouri, iowa (wherever most of their dogs come from), are actually puppy mills where dogs are kept in horrific conditions subject to a life of giving birth until they can no longer, at which point they're put to sleep. The dogs are dirty, unkempt and from many accounts have various conditions. They don't even let their dogs out to exercise or socialize. DO NOT BUY FROM HERE!! Even if you think you're "saving" a dog, all you're doing is creating another empty cage to be replaced by another dog and you're putting money in their pocket. If you want a purebred, get one from a breeder where you can actually see where the dog is kept and where you get a REAL contract in case something is wrong. I got my purebred pug puppy from a breeder for only 500, so there are cheaper breeders out there. The BEST thing you could do for these poor cute puppies is stay as far away from US PETS and put them out of business.

Pros: none

Cons: Stinky, diseased, straight from a puppy mill

.

I would like to express my total disgust and hatred for the US Pet store on Steinway Street. I went in to the store around the same time as the last reviewer in the second week of March 08. I found a dog and bought it on a whim.
First off... the sales pressure is awful from the guys working there handle the dogs SO BADLY that I will also be making a complaint to the ASPCA.
After going to the vet they refer you to (which by the way is a SHADY operation in itself / did not even weigh my dog) I brought my dog to a more respectable vet only to find out that my dog had Kennel cough/bronchitis as well as parasites that were contagious to humans!!!!

Great place if you'd like to bring suit under the puppy lemon law.

Management will be hearing from me

0
★☆☆☆☆

I would like to express my total disgust and hatred for the US Pet store on Steinway Street. I went in to the store around the same time as the last reviewer in the second week of March 08. I found a dog and bought it on a whim.
First off... the sales pressure is awful from the guys working there handle the dogs SO BADLY that I will also be making a complaint to the ASPCA.
After going to the vet they refer you to (which by the way is a SHADY operation in itself / did not even weigh my dog) I brought my dog to a more respectable vet only to find out that my dog had Kennel cough/bronchitis as well as parasites that were contagious to humans!!!!

Great place if you'd like to bring suit under the puppy lemon law.

Management will be hearing from me

Pros: NOTHING!

Cons: Animals are sick, Treated badly, They Lie about Breed Age and Health of Animals, HORRIBLE STAFF

.

I bought my dog fromUS Pet and he was a super sweet dog, he looked a little unkempt but we figured he was in a pet store and he is a white malte-poo so it seemed normal. He was very quiet, but again we chalked it up to being skittish around people. Still he seemed so sweet and loving and he had a look on his face that said 'save me'

Well now I know why. First off they told me when I first put the deposit down (which is btw non-refundable!) that he was only 3 months old. But when I picked him up two days later and signed the paperwork, low and behold my 3 month old puppy was now 5 months old. Funny, but I did not realize that dogs aged that fast!!! I would not have changed my mind about him at that point, however there is a big difference in 3 months and 5!!! Ok, so he is a little older no biggie...but...I picked him up that Friday, by that Saturday afternoon he was so sick and breathing so hard I thought the poor thing would die. I rushed him to the nearest vet (although they give you a "free" year of vet services with their vet affiliate in woodside...which only covers 'certain' things (shots not included!) and you need to take the dog there within the first ten days of purchase or the 'free insurance' is invalid!

Anyway, I took him to the vet only to find that he had a very severe case of Kennel cough/bronchitis, ear mites and a very bad ear infection AND an eye infection!!! This dog was so unhealthy that if I did not buy him when I did he probably would have ended up dead within two weeks!!!!! Of course when I went back to the store to express my disgust with them, there was NO mention of returning at least part of the fees I dished out!! Which were after the cost of the dog and the vet almost 2000 dollars!!!

I would NOT recommend this pet store to ANYONE!!! The care of their dogs is horrific and the health of these animals is not guaranteed! My advice, either buy from a breeder or adopt from a shelter!

0
★☆☆☆☆

I bought my dog fromUS Pet and he was a super sweet dog, he looked a little unkempt but we figured he was in a pet store and he is a white malte-poo so it seemed normal. He was very quiet, but again we chalked it up to being skittish around people. Still he seemed so sweet and loving and he had a look on his face that said 'save me'

Well now I know why. First off they told me when I first put the deposit down (which is btw non-refundable!) that he was only 3 months old. But when I picked him up two days later and signed the paperwork, low and behold my 3 month old puppy was now 5 months old. Funny, but I did not realize that dogs aged that fast!!! I would not have changed my mind about him at that point, however there is a big difference in 3 months and 5!!! Ok, so he is a little older no biggie...but...I picked him up that Friday, by that Saturday afternoon he was so sick and breathing so hard I thought the poor thing would die. I rushed him to the nearest vet (although they give you a "free" year of vet services with their vet affiliate in woodside...which only covers 'certain' things (shots not included!) and you need to take the dog there within the first ten days of purchase or the 'free insurance' is invalid!

Anyway, I took him to the vet only to find that he had a very severe case of Kennel cough/bronchitis, ear mites and a very bad ear infection AND an eye infection!!! This dog was so unhealthy that if I did not buy him when I did he probably would have ended up dead within two weeks!!!!! Of course when I went back to the store to express my disgust with them, there was NO mention of returning at least part of the fees I dished out!! Which were after the cost of the dog and the vet almost 2000 dollars!!!

I would NOT recommend this pet store to ANYONE!!! The care of their dogs is horrific and the health of these animals is not guaranteed! My advice, either buy from a breeder or adopt from a shelter!

Pros: Some of the guys working there are quite nice

Cons: Sick pets, not honest in describing the animal, overall bad animal care

 

Wait, you're the expert.

If you've been to or used U S Pets, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review