Antoinettes Sweets

★★★★☆

About Antoinettes Sweets

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A true gem! The Western, NY area is blessed to have this wonderful, family owned business. I understand it is run by at least the 2nd generation already and I hope many more generations to come! In driving by you'd hardly know the soul enhancing experience you'd have if you stopped in. I'm glad I did. Charming setting , friendly service, absolutely delicious chocolate, sundaes and milkshakes. Yes, my family ordered a bit of everything to eat on premise and also take out! We'll be ordering chocolate by mail from our Florida home for ourselves and to send as gifts to friends and business contacts. Thank you Antoinettes for continuing a strong work ethic that produces a great product and experience. A true example for small businesses to follow.

5
★★★★★

A true gem! The Western, NY area is blessed to have this wonderful, family owned business. I understand it is run by at least the 2nd generation already and I hope many more generations to come! In driving by you'd hardly know the soul enhancing experience you'd have if you stopped in. I'm glad I did. Charming setting , friendly service, absolutely delicious chocolate, sundaes and milkshakes. Yes, my family ordered a bit of everything to eat on premise and also take out! We'll be ordering chocolate by mail from our Florida home for ourselves and to send as gifts to friends and business contacts. Thank you Antoinettes for continuing a strong work ethic that produces a great product and experience. A true example for small businesses to follow.

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Maybe if people weren't so selfish and needy then those poor girls wouldn't have to give them a hard time. They have rules that they have to follow, and if you dont like what they have to offer then go down the road to cone king. I loved every experience I've had at antoinettes, the girls are sweet to me and very generous with the portions!!

5
★★★★★

Maybe if people weren't so selfish and needy then those poor girls wouldn't have to give them a hard time. They have rules that they have to follow, and if you dont like what they have to offer then go down the road to cone king. I loved every experience I've had at antoinettes, the girls are sweet to me and very generous with the portions!!

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We went to "Antoinettes Sweets" in West Seneca for the first time in like over 10 years because we happen to be around that area. We ALWAYS go to the one on Transit Road because it's closer to us and have always enjoyed it in there. I figured there was a reason why I haven't been back to the one in West Seneca and now I rememeber! The service is the most despicable service that I have had in a long time...JUST horrible! The imbeciles who work there act like they are doing YOU a favor by coming in the place. Horrible, horrible service. Why are there girls that are like 16 years old working in there and don't care whether the place exists OR not? They are very RUDE and not friendly AT all...My kids ordered the sundaes and hardly got any whipped cream on there which MIND YOU I had to pay an EXTRA .75 cents for and the toppings were minimal...WHAT did I pay for?? I will NEVER go back to THAT one again and believe me...I own a very well known big established business in the Buffalo area and you can be sure that everyone will know that this "Antoinettes Sweets" in West Seneca will be dwindling down to nothing until they have no business if I have anything to say about this mess!!
Take my advice people and DON'T WASTE YOUR TIME WITH THIS PLACE!

1
★☆☆☆☆

We went to "Antoinettes Sweets" in West Seneca for the first time in like over 10 years because we happen to be around that area. We ALWAYS go to the one on Transit Road because it's closer to us and have always enjoyed it in there. I figured there was a reason why I haven't been back to the one in West Seneca and now I rememeber! The service is the most despicable service that I have had in a long time...JUST horrible! The imbeciles who work there act like they are doing YOU a favor by coming in the place. Horrible, horrible service. Why are there girls that are like 16 years old working in there and don't care whether the place exists OR not? They are very RUDE and not friendly AT all...My kids ordered the sundaes and hardly got any whipped cream on there which MIND YOU I had to pay an EXTRA .75 cents for and the toppings were minimal...WHAT did I pay for?? I will NEVER go back to THAT one again and believe me...I own a very well known big established business in the Buffalo area and you can be sure that everyone will know that this "Antoinettes Sweets" in West Seneca will be dwindling down to nothing until they have no business if I have anything to say about this mess!!
Take my advice people and DON'T WASTE YOUR TIME WITH THIS PLACE!

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0 out of 1 people found this review helpful.

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I also loved Antionnette's, a Buffalo tradition! However the one in the south towns seems that they have a cheap mentality! My family went this past weekend and My wife ordered a hot chocolate sundae, boy, could they spare the chocolate! So she went up to the rude dark haired girl that was working their and ask if she could have some more chocolate please, you hardly gave me any! Well the worker gave my wife a dirty look as if she had to buy the chocolate herself, and did give her a little cup of sauce! Then my wife bought a few cards from the same girl and later realized that she had ripped her off! Probably to make up for the chocolate! The people who started Antionette's were wonderful, and generous, that's what customers are used to ,they made it what it was for so many years....The people that own or run that one in West seneca are too cheap and rude no way to run a ice cream place I agree,If they continue like this they are going to loose business, what a shame!

1
★☆☆☆☆

I also loved Antionnette's, a Buffalo tradition! However the one in the south towns seems that they have a cheap mentality! My family went this past weekend and My wife ordered a hot chocolate sundae, boy, could they spare the chocolate! So she went up to the rude dark haired girl that was working their and ask if she could have some more chocolate please, you hardly gave me any! Well the worker gave my wife a dirty look as if she had to buy the chocolate herself, and did give her a little cup of sauce! Then my wife bought a few cards from the same girl and later realized that she had ripped her off! Probably to make up for the chocolate! The people who started Antionette's were wonderful, and generous, that's what customers are used to ,they made it what it was for so many years....The people that own or run that one in West seneca are too cheap and rude no way to run a ice cream place I agree,If they continue like this they are going to loose business, what a shame!

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1 out of 1 people found this review helpful.

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I have been going to Antoinette's On the Hill since its inception. While the ice cream, toppings and homemade whipped cream are delicious and second to none, I cannot recommend this parlour any more. I was recently in for a chocolate milk shake with whipped cream. I asked if the server would split it and she said "no" very rudely explaining that "the owner gets angry when they split." Then I asked would she put whipped cream on and she refused to answer me. I was shocked and felt angry about the way I was treated. This is simply no way to run a business, particularly one that is not a necessity in this day and age of over $4 a gallon for gas. Mind you the milkshakes are nearly $5 each. I just did not like being treated that way and embarrassed like that. Two other customers concurred with me upon exiting.

1
★☆☆☆☆

I have been going to Antoinette's On the Hill since its inception. While the ice cream, toppings and homemade whipped cream are delicious and second to none, I cannot recommend this parlour any more. I was recently in for a chocolate milk shake with whipped cream. I asked if the server would split it and she said "no" very rudely explaining that "the owner gets angry when they split." Then I asked would she put whipped cream on and she refused to answer me. I was shocked and felt angry about the way I was treated. This is simply no way to run a business, particularly one that is not a necessity in this day and age of over $4 a gallon for gas. Mind you the milkshakes are nearly $5 each. I just did not like being treated that way and embarrassed like that. Two other customers concurred with me upon exiting.

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1 out of 1 people found this review helpful.

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My shopping experience at this business was the worst I have ever had. I am a diabetic and need to know what is in what I eat. While shopping in the diabetic chocolate section I had to lift a price label up to read what was in the product. This was because they have put the price labels over the list of ingredients, what are they hiding?...While I did this the owner started pounding on the glass partition separating the store from the rear area. An employee came scurrying over and asked me what I was doing, I told her reading the ingredients, she then ripped the label off and turned on her heel and left. I put my shopping selection back and went to the counter and asked for a manager, this is when I found out that the window pounder was the owner. Needless to say this is unacceptable behavior and I'll never set foot in there again as well as let my friends and family know of my shopping experience.

1
★☆☆☆☆

My shopping experience at this business was the worst I have ever had. I am a diabetic and need to know what is in what I eat. While shopping in the diabetic chocolate section I had to lift a price label up to read what was in the product. This was because they have put the price labels over the list of ingredients, what are they hiding?...While I did this the owner started pounding on the glass partition separating the store from the rear area. An employee came scurrying over and asked me what I was doing, I told her reading the ingredients, she then ripped the label off and turned on her heel and left. I put my shopping selection back and went to the counter and asked for a manager, this is when I found out that the window pounder was the owner. Needless to say this is unacceptable behavior and I'll never set foot in there again as well as let my friends and family know of my shopping experience.

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1 out of 1 people found this review helpful.

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I live in NC and a friend loves Antoinette's orange sponge candy. I called the shop to see if they would ship some for her Christmas gift. They said "sure"and it is on it's way! This candy is melt in your mouth delicious! Thanks for the great service! Merry Christmas!

5
★★★★★

I live in NC and a friend loves Antoinette's orange sponge candy. I called the shop to see if they would ship some for her Christmas gift. They said "sure"and it is on it's way! This candy is melt in your mouth delicious! Thanks for the great service! Merry Christmas!

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My husband and I just discovered this shop while driving up to Niagara Falls from NYC.
This cozy family owned sweet shop is a chocoholics PARADISE!!!!
The chocolates are all handmade with all natural ingredients - simply the best!!!

P.S. You must try the "sponge chocolate" one can only find it in this shop!!!

5
★★★★★

My husband and I just discovered this shop while driving up to Niagara Falls from NYC.
This cozy family owned sweet shop is a chocoholics PARADISE!!!!
The chocolates are all handmade with all natural ingredients - simply the best!!!

P.S. You must try the "sponge chocolate" one can only find it in this shop!!!

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This store is simply the best! It has an old world charm. The treats there are to die for! Worth every penny. It's especially great at easter time. The ice cream is scrumptious. You have not lived until you visit Antoinette's Sweets!!!

5
★★★★★

This store is simply the best! It has an old world charm. The treats there are to die for! Worth every penny. It's especially great at easter time. The ice cream is scrumptious. You have not lived until you visit Antoinette's Sweets!!!

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My name is Louis Conti. I am the son of the late Louis Conti who lived in Lancaster. I now live in Japan. I have known the Morphis family and their fine ice cream and sweets parlor since I can remember as a child. I have never since found a better or more enjoyable place to enjoy their fine chocolates and ice cream dishes. I wish the very best to the Morphis family in this New Year 2006 and in the coming years as well.

5
★★★★★

My name is Louis Conti. I am the son of the late Louis Conti who lived in Lancaster. I now live in Japan. I have known the Morphis family and their fine ice cream and sweets parlor since I can remember as a child. I have never since found a better or more enjoyable place to enjoy their fine chocolates and ice cream dishes. I wish the very best to the Morphis family in this New Year 2006 and in the coming years as well.

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This place has the best icecream in the area. It has a unique setting and has the most scrumpcious desserts around. They have all kinds of candy to buy too. My wife makes me take her back there ever since she tried the peanut butter cup sundae.

5
★★★★★

This place has the best icecream in the area. It has a unique setting and has the most scrumpcious desserts around. They have all kinds of candy to buy too. My wife makes me take her back there ever since she tried the peanut butter cup sundae.

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