Ardor Realty

★★★★☆
40.76 -73.9629
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212-588-3030

330 E 59th St

New York, NY

10022

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Reviews 1 - 23 of 23.
.

Emil Buca was our agent and he was amazing! Not all agents are created equal. They are independent with their work ethic and their pricing. Emil went above and beyond to get us into our dream apartment in Hell's Kitchen. He had amazing listings and worked with us even though we some blemishes on our credit and did not exactly meet the income requirements. Above all, he was honest, professional and never left us hanging with an inquiry. I highly recommend using him as your broker.

5
★★★★★

Emil Buca was our agent and he was amazing! Not all agents are created equal. They are independent with their work ethic and their pricing. Emil went above and beyond to get us into our dream apartment in Hell's Kitchen. He had amazing listings and worked with us even though we some blemishes on our credit and did not exactly meet the income requirements. Above all, he was honest, professional and never left us hanging with an inquiry. I highly recommend using him as your broker.

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I was interested in renting an apartment for around October 1st. I am a college student and was certain that living in off campus housing was the best choice for me because rent would be cheaper then paying for housing at school. We set up an appointment with Alex to look at apartments, the only times he would get back to us was when we would call him to check and see if he had forgotten about us. He was 25 minutes late for an appointment that we were 25 minutes early for. As a result of poor communication, we were only able to see three apartments out of the five that we were told we would see that day. One of the three was under heavy renovation. We made an appointment to see more apartments the following week and we were never contacted back by Alex again. When we called, he claimed that he was really busy and we were the next client on his list. Once again, we never heard from him. We called Ardor directly and spoke with Steve Love who apologized profusely and reassured us that he would call us back by the end of the day to continue our apartment search. We were told that brokers will essentially only help out clients who they feel will be reliable. We never made it apparent that we wouldn't be reliable, and that is no way to treat a customer. Steven never got back to us that day, and when my friend contacted the office again to talk to someone else, Steven called him back and left a condescending voicemail disapproving of apparent threats that my friend was making. This is a business, and businesses deal with customers. The customer always comes first, and we definitely do not feel this way.

1
★☆☆☆☆

I was interested in renting an apartment for around October 1st. I am a college student and was certain that living in off campus housing was the best choice for me because rent would be cheaper then paying for housing at school. We set up an appointment with Alex to look at apartments, the only times he would get back to us was when we would call him to check and see if he had forgotten about us. He was 25 minutes late for an appointment that we were 25 minutes early for. As a result of poor communication, we were only able to see three apartments out of the five that we were told we would see that day. One of the three was under heavy renovation. We made an appointment to see more apartments the following week and we were never contacted back by Alex again. When we called, he claimed that he was really busy and we were the next client on his list. Once again, we never heard from him. We called Ardor directly and spoke with Steve Love who apologized profusely and reassured us that he would call us back by the end of the day to continue our apartment search. We were told that brokers will essentially only help out clients who they feel will be reliable. We never made it apparent that we wouldn't be reliable, and that is no way to treat a customer. Steven never got back to us that day, and when my friend contacted the office again to talk to someone else, Steven called him back and left a condescending voicemail disapproving of apparent threats that my friend was making. This is a business, and businesses deal with customers. The customer always comes first, and we definitely do not feel this way.

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.

Pathetic at best. Expected much better from a supposedly big firm in the city. They charge outrageous amounts for horrendous service. Probably not the agents fault but a 15% fee for a one bedroom in Brooklyn is way too much money. So say the apartment you want is $1500, you will end up paying $2700 on COMMISSION just to take that apartment. All their listings are crap, I was taken to apartments with holes in the walls, missing refrigerators and when I asked when the repairs would be completed I was told two weeks... Two weeks later the place looked exactly the same -- bad right? IT get's worst.

I finally decided to close on a place and guess what, it was already RENTED and they took my application anyways!! It turns out all of Ardor's listings are OPEN listings meaning it's free game to every real estate agency out there. Your best luck is going to an agency in the borough you're searching. If in the city try HH realty or find a medium sized agency which will work for you.

STAY away from ardor at ALL Costs! I'm dead serious, this place is a virus.

1
★☆☆☆☆

Pathetic at best. Expected much better from a supposedly big firm in the city. They charge outrageous amounts for horrendous service. Probably not the agents fault but a 15% fee for a one bedroom in Brooklyn is way too much money. So say the apartment you want is $1500, you will end up paying $2700 on COMMISSION just to take that apartment. All their listings are crap, I was taken to apartments with holes in the walls, missing refrigerators and when I asked when the repairs would be completed I was told two weeks... Two weeks later the place looked exactly the same -- bad right? IT get's worst.

I finally decided to close on a place and guess what, it was already RENTED and they took my application anyways!! It turns out all of Ardor's listings are OPEN listings meaning it's free game to every real estate agency out there. Your best luck is going to an agency in the borough you're searching. If in the city try HH realty or find a medium sized agency which will work for you.

STAY away from ardor at ALL Costs! I'm dead serious, this place is a virus.

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.

I think it's worth a point by point review....
1) I knew the neighborhoods far better than the agent, who still insisted we take wrong turns, and asked directions from people who clearly didn't speak English. I, however, speak fluent Spanish. I'm also a woman.
2) I am also a serious painter. As such, my only requirement was a great deal of light. He insisted that North facing windows get lots of natural light.
3) I have heinous credit. But I also have a guarantor who earns close to half a million dollars, and a cosignor who also earns quite alot of money. To pay for my supplies, I also work a verry corporate job and am working at rehabilitating my credit. At the end of our meeting the agent asked me about credit and began to roll his eyes when I said that I'd discuss my credit with the management company, with all required paperwork.
4) Agent (same as other reviewer?) could not give me accurate prices on some places and also showed me apartments with bedrooms that weren't anywhere near the housing or pricing requirements I specified.

His unprofessionalism was incredible. My bad credit shows on paper; his is manifested as his life.

1
★☆☆☆☆

I think it's worth a point by point review....
1) I knew the neighborhoods far better than the agent, who still insisted we take wrong turns, and asked directions from people who clearly didn't speak English. I, however, speak fluent Spanish. I'm also a woman.
2) I am also a serious painter. As such, my only requirement was a great deal of light. He insisted that North facing windows get lots of natural light.
3) I have heinous credit. But I also have a guarantor who earns close to half a million dollars, and a cosignor who also earns quite alot of money. To pay for my supplies, I also work a verry corporate job and am working at rehabilitating my credit. At the end of our meeting the agent asked me about credit and began to roll his eyes when I said that I'd discuss my credit with the management company, with all required paperwork.
4) Agent (same as other reviewer?) could not give me accurate prices on some places and also showed me apartments with bedrooms that weren't anywhere near the housing or pricing requirements I specified.

His unprofessionalism was incredible. My bad credit shows on paper; his is manifested as his life.

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.

The experience at the viewing was alright but didn't tell me what was included, squared footage, etc.

Then when I asked me for the exact payments,he said he wasn't good with numbers?Then before you run my application you want me to submit all the "fees" in a cashiers check. Give you my money without approval? Then never told me his broker fee, and it was way above the "typical" one month's rent. (I found it out in small print while reading the application.)
What agent do you have to track down? Aren't they suppose to annoy you like a bad hemorrhoid.

1
★☆☆☆☆

The experience at the viewing was alright but didn't tell me what was included, squared footage, etc.

Then when I asked me for the exact payments,he said he wasn't good with numbers?Then before you run my application you want me to submit all the "fees" in a cashiers check. Give you my money without approval? Then never told me his broker fee, and it was way above the "typical" one month's rent. (I found it out in small print while reading the application.)
What agent do you have to track down? Aren't they suppose to annoy you like a bad hemorrhoid.

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.

HI,
I recently went as far as filling out all paperwork and handing them $75 for the credit check when the next day things started "coming up" First the move in date changed, forcing me to shell out half a months rent more...then the apt, which was sold to me as a "no fee" apt was suddenly a "fee" apt. The kicker is that it originally was no fee because the owner was going to pay the agent the fee, and that was set at 1 months rent, but now since I would be paying the fee they wanted 1 months rent plus $1000...sketchiest company I've ever dealt with and I would never do business with them nor would I ever recommend them to anyone but my most loathsome enemy.

1
★☆☆☆☆

HI,
I recently went as far as filling out all paperwork and handing them $75 for the credit check when the next day things started "coming up" First the move in date changed, forcing me to shell out half a months rent more...then the apt, which was sold to me as a "no fee" apt was suddenly a "fee" apt. The kicker is that it originally was no fee because the owner was going to pay the agent the fee, and that was set at 1 months rent, but now since I would be paying the fee they wanted 1 months rent plus $1000...sketchiest company I've ever dealt with and I would never do business with them nor would I ever recommend them to anyone but my most loathsome enemy.

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.

Cool people. Found great apartment. No hassle. I'd give 5 stars if they had waived the broker's fee, but hey, they're running a business over there :)

4
★★★★☆

Cool people. Found great apartment. No hassle. I'd give 5 stars if they had waived the broker's fee, but hey, they're running a business over there :)

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.

These people have no business being in the real estate business! I worked with two agents, and both of them were inexperienced, had no clue, couldn't answer the simplest of questions (e.g. when was the roof last replaced/updated?)
Stay away!

1
★☆☆☆☆

These people have no business being in the real estate business! I worked with two agents, and both of them were inexperienced, had no clue, couldn't answer the simplest of questions (e.g. when was the roof last replaced/updated?)
Stay away!

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.

I found one of their listings through craigslist. The appartment is wonderful, but the broker experience was extremely negative. The one particular broker I was dealing with was very unprofessional, with poor follow-up skills, and didn't seem to care one bit. I wanted to kill her by the time I signed my lease. This particular individual acted like I was doing her a favor. Stay away unless you really want a particular property!

2
★★☆☆☆

I found one of their listings through craigslist. The appartment is wonderful, but the broker experience was extremely negative. The one particular broker I was dealing with was very unprofessional, with poor follow-up skills, and didn't seem to care one bit. I wanted to kill her by the time I signed my lease. This particular individual acted like I was doing her a favor. Stay away unless you really want a particular property!

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.

We've had good experiences with Ardor Realty. They are very thorough and try to find you what you are looking for at a good price. Susan helped us and was very nice, met us within one day and showed up three apartments, all of which were nice. We didn't end up renting, but we had a nice experience and would definitely come back to them. They do a lot of the homework for you - if you're busy and can't do the research on your own, they can do a great job.

4
★★★★☆

We've had good experiences with Ardor Realty. They are very thorough and try to find you what you are looking for at a good price. Susan helped us and was very nice, met us within one day and showed up three apartments, all of which were nice. We didn't end up renting, but we had a nice experience and would definitely come back to them. They do a lot of the homework for you - if you're busy and can't do the research on your own, they can do a great job.

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I would stick with Corcoran or Elliman when renting an apt. These broker's seemed very inexperienced. Also, they list many rentals that are in buildings that have leasing offices, such as Related Rentals, The Wellesley, The Colorado, and so on. They show many Sol Goldman properties, which are a farse. Apartments that Sol Goldman owns are almost impossible to get b/c they take 20-30 applications on each apartment. They frequently take your credit app. money and never actually run a credit report.

1
★☆☆☆☆

I would stick with Corcoran or Elliman when renting an apt. These broker's seemed very inexperienced. Also, they list many rentals that are in buildings that have leasing offices, such as Related Rentals, The Wellesley, The Colorado, and so on. They show many Sol Goldman properties, which are a farse. Apartments that Sol Goldman owns are almost impossible to get b/c they take 20-30 applications on each apartment. They frequently take your credit app. money and never actually run a credit report.

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.

I have dealt with a few different agents from this company and it is really nothing special. In New York City as crazy as the real estate market is i would hope that a broker would be able to show me why i need them. Is it in the sales/rental training? Everyone has these listings, deal with a broker who wants you as a client.

2
★★☆☆☆

I have dealt with a few different agents from this company and it is really nothing special. In New York City as crazy as the real estate market is i would hope that a broker would be able to show me why i need them. Is it in the sales/rental training? Everyone has these listings, deal with a broker who wants you as a client.

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.

I spoke to an agent from here who was going to show me some apartments in "Park Slope" but when she gave me the addresses they were not even in Park Slope, they were all the way in Carroll Gardens! She told me she worked from home and that she did not have a cell phone number where I could reach her! Is she crazy? A broker without a cell phone?!?

2
★★☆☆☆

I spoke to an agent from here who was going to show me some apartments in "Park Slope" but when she gave me the addresses they were not even in Park Slope, they were all the way in Carroll Gardens! She told me she worked from home and that she did not have a cell phone number where I could reach her! Is she crazy? A broker without a cell phone?!?

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.

I never actually got an apartmetn through these guys, but they were very helpful in trying to fiond me something. They werrent the typical crazy brokers. They had good listings and have a good website so you can see pictures of most places first. Definitely worth checking out

4
★★★★☆

I never actually got an apartmetn through these guys, but they were very helpful in trying to fiond me something. They werrent the typical crazy brokers. They had good listings and have a good website so you can see pictures of most places first. Definitely worth checking out

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.

The agents are very helpfull at this agency. I was receiving daily links that met my search criteria forhousing. The agents are friendly and organized. The agent was informative and seemed to be honest and not looking to rip me off, I trusted him. Overall good experience, but most rentals they offer have high fees.

3
★★★☆☆

The agents are very helpfull at this agency. I was receiving daily links that met my search criteria forhousing. The agents are friendly and organized. The agent was informative and seemed to be honest and not looking to rip me off, I trusted him. Overall good experience, but most rentals they offer have high fees.

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Latest reviews from Citysearch.

.

To be specific, go with Emil Buca! Not all agents are created equal. They are independent with their work ethic and their pricing. Emil went above and beyond to get us into our dream apartment in Hell's Kitchen. He had amazing listings and

6
★★★★★

To be specific, go with Emil Buca! Not all agents are created equal. They are independent with their work ethic and their pricing. Emil went above and beyond to get us into our dream apartment in Hell's Kitchen. He had amazing listings and

.

I was interested in renting an apartment for around October 1st. I am a college student and was certain that living in off campus housing was the best choice for me because rent would be cheaper then paying for housing at school. We set up

6
★★★★★

I was interested in renting an apartment for around October 1st. I am a college student and was certain that living in off campus housing was the best choice for me because rent would be cheaper then paying for housing at school. We set up

.

I signed a lease for an apartment three weeks prior to the move in date. The night before I was supposed to pick up the keys I was told that the apartment had been rented to someone else and was no longer available. Terrible company,

6
★★★★★

I signed a lease for an apartment three weeks prior to the move in date. The night before I was supposed to pick up the keys I was told that the apartment had been rented to someone else and was no longer available. Terrible company,

.

Its so sketchy that the only good reviews listed above are obviously faked by Ardor. Both accounts end in 123, one doesn't have any other reviews, and the other reviewed "Papa Johns" at the same time. No one writes such ecstatic reviews

6
★★★★★

Its so sketchy that the only good reviews listed above are obviously faked by Ardor. Both accounts end in 123, one doesn't have any other reviews, and the other reviewed "Papa Johns" at the same time. No one writes such ecstatic reviews

Pros: nice apartments

Cons: 15% yearly rent brokers fee, $75 application fee, usual realtor tactics

.

Just AVOID THIS AVOID bait and switch yes bait and switch over and over again every call i have made has been the same AVOID THE LIES

6
★★★★★

Just AVOID THIS AVOID bait and switch yes bait and switch over and over again every call i have made has been the same AVOID THE LIES

.

I had a wonderful experience. I wasted so much time and energy trying to avoid broker fees by searching for apts on my own. I was not prepared to find a great apt. Luckily, my agent handled the whole transaction and made the process so

6
★★★★★

I had a wonderful experience. I wasted so much time and energy trying to avoid broker fees by searching for apts on my own. I was not prepared to find a great apt. Luckily, my agent handled the whole transaction and made the process so

.

Obviously the person before me had a crappy experience with one crappy broker. In my experience they are helpful and will do anything to help a customer out. Also, if she had realized what she was doing, once she signs a client agreement

6
★★★★★

Obviously the person before me had a crappy experience with one crappy broker. In my experience they are helpful and will do anything to help a customer out. Also, if she had realized what she was doing, once she signs a client agreement

.

Horrible service, broker only contacted me to get his money, however he never returned calls or followed up with us after the apartment viewing when we we had questions about apartment until he found out that we were able to rent it. We

6
★★★★★

Horrible service, broker only contacted me to get his money, however he never returned calls or followed up with us after the apartment viewing when we we had questions about apartment until he found out that we were able to rent it. We

Pros: Has access to nice apartments.

Cons: Doesnt follow up with clients, very unprofessional.

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