Heaven Salon & Spa

★★★★☆

About Heaven Salon & Spa

Categories
Hours
Tue-Sat: 8:30am-9pm

Personal Services

Personal Services
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I was one of hundreds who bought the Living Social deal and it was well worth the wait to get my initial appointment. My initial consultation was impressive, and my cut & color were great. First time in years that I hadn't had a bad

3
★★★★★

I was one of hundreds who bought the Living Social deal and it was well worth the wait to get my initial appointment. My initial consultation was impressive, and my cut & color were great. First time in years that I hadn't had a bad

.

Wow! **DON'T EVER TRY TO USE A GROUPON HERE*** I just spoke to Jay (the owner) and successfully made an appointment to have a cut and highlight. He was very nice and cordial. At the end of the conversation, he wanted to know if i had any coupons. Once I mentioned my Groupon, he no longer had time to do my haircut and starting to make excuses that it would take too long and they close at 4pm. None of this was a problem BEFORE he knew about the Groupon. I hung up and will never consider going here again.

1
★☆☆☆☆

Wow! **DON'T EVER TRY TO USE A GROUPON HERE*** I just spoke to Jay (the owner) and successfully made an appointment to have a cut and highlight. He was very nice and cordial. At the end of the conversation, he wanted to know if i had any coupons. Once I mentioned my Groupon, he no longer had time to do my haircut and starting to make excuses that it would take too long and they close at 4pm. None of this was a problem BEFORE he knew about the Groupon. I hung up and will never consider going here again.

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I am someone of discerning taste and have been to numerous Salons in the area. Once i went to heaven that's exactly what i found! I can proudly say i have now been going to Heaven for years now and entrusted Jay and crew to do the hair of

3
★★★★★

I am someone of discerning taste and have been to numerous Salons in the area. Once i went to heaven that's exactly what i found! I can proudly say i have now been going to Heaven for years now and entrusted Jay and crew to do the hair of

.

If I could give 0 stars I would. I bought the Living Social deal and had to call numerous times to try to make an appointment because no one ever called me back. I tried calling for months and even tried emailing, but got zero response. I finally had my appointment and no one greeted me when I walked in the door. There was a girl sitting at the front desk, but she apparently didn't see or hear me walk in because I stood there for a couple of minutes before anyone acknowledged me. The owner, Jay, then introduced himself and asked what we were doing today. He then proceeded to interrogate me about exactly what we were doing while I was still standing at the front door; it was very jarring. He was completely against doing my hair the way I wanted and told me he would only trim it. His manner of speaking was so harsh that my stomach was in knots and I was almost in tears. I was so frustrated that I had paid for what was supposed to be a relaxing experience and this man was telling me I could not get what I requested because I was making a rash and dramatic decision; ridiculous judgment since he had never met me before and had no indication that I had not thoroughly thought my haircut through. Icing on the cake is that my haircut looks nothing like the picture I showed the stylist and Jay. I would never ever go there again, primarily because of the horrible customer service.

1
★☆☆☆☆

If I could give 0 stars I would. I bought the Living Social deal and had to call numerous times to try to make an appointment because no one ever called me back. I tried calling for months and even tried emailing, but got zero response. I finally had my appointment and no one greeted me when I walked in the door. There was a girl sitting at the front desk, but she apparently didn't see or hear me walk in because I stood there for a couple of minutes before anyone acknowledged me. The owner, Jay, then introduced himself and asked what we were doing today. He then proceeded to interrogate me about exactly what we were doing while I was still standing at the front door; it was very jarring. He was completely against doing my hair the way I wanted and told me he would only trim it. His manner of speaking was so harsh that my stomach was in knots and I was almost in tears. I was so frustrated that I had paid for what was supposed to be a relaxing experience and this man was telling me I could not get what I requested because I was making a rash and dramatic decision; ridiculous judgment since he had never met me before and had no indication that I had not thoroughly thought my haircut through. Icing on the cake is that my haircut looks nothing like the picture I showed the stylist and Jay. I would never ever go there again, primarily because of the horrible customer service.

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If I could give 0 stars I would. I bought the Living Social deal and had to call numerous times to try to make an appointment because no one ever called me back. I tried calling for months and even tried emailing, but got zero response. I

3
★★★★★

If I could give 0 stars I would. I bought the Living Social deal and had to call numerous times to try to make an appointment because no one ever called me back. I tried calling for months and even tried emailing, but got zero response. I

.

I called over a month ago to make a hair appointment for the Living Social deal they advertised. I was told there was a "waiting list" and the stylist would be getting back to me to set up an appointment. I never heard back from them! I don't know why they just could schedule an appointment for me like they do a regular client. Very disappointed in their business practice!

1
★☆☆☆☆

I called over a month ago to make a hair appointment for the Living Social deal they advertised. I was told there was a "waiting list" and the stylist would be getting back to me to set up an appointment. I never heard back from them! I don't know why they just could schedule an appointment for me like they do a regular client. Very disappointed in their business practice!

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.

I called over a month ago to make a hair appointment for the Living Social deal they advertised. I was told there was a "waiting list" and a stylist would be getting back to me. I still haven't heard from them, and don't understand why

3
★★★★★

I called over a month ago to make a hair appointment for the Living Social deal they advertised. I was told there was a "waiting list" and a stylist would be getting back to me. I still haven't heard from them, and don't understand why

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I rarely go to the same salon twice, but I will make this place my home. Rosie did a full hair makeover for me with a cut and color eyebrow wax. All weekend long people have been telling me how great my hair looks and I feel AMAZING! I will definitely be back!

The only complaint I had - and it was probably because I caught someone on a bad day was about another gentleman who was working there. He apparently had an issue with another employee and was kinda snarky with her - I felt like that didn't need to happen in front of the customers
....regardless - I will continue to use this salon and I can't wait to see how it looks after they finish the remodel.

5
★★★★★

I rarely go to the same salon twice, but I will make this place my home. Rosie did a full hair makeover for me with a cut and color eyebrow wax. All weekend long people have been telling me how great my hair looks and I feel AMAZING! I will definitely be back!

The only complaint I had - and it was probably because I caught someone on a bad day was about another gentleman who was working there. He apparently had an issue with another employee and was kinda snarky with her - I felt like that didn't need to happen in front of the customers
....regardless - I will continue to use this salon and I can't wait to see how it looks after they finish the remodel.

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.

this was the worst fifty dollar pedicure ever! my nails are too short and my feet are in no better condition than before i went. the pedicure i chose was their upgraded service!!
it has been one week and i have a new appointment at another salon.
save your money and find another salon!!

0
★☆☆☆☆

this was the worst fifty dollar pedicure ever! my nails are too short and my feet are in no better condition than before i went. the pedicure i chose was their upgraded service!!
it has been one week and i have a new appointment at another salon.
save your money and find another salon!!

Pros: very friendly esthetician

Cons: terrible pedicure

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Linda is wonderful and professional, she does a great manicure and pedicure. Jay the owner always goes out his way to make my time spent there is special. I highly recommend their services. 5 out 5 stars.

5
★★★★★

Linda is wonderful and professional, she does a great manicure and pedicure. Jay the owner always goes out his way to make my time spent there is special. I highly recommend their services. 5 out 5 stars.

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.

I am a person that usually bounds from place to place to get my hair done, but now I have found the BEST place. Amy the owner??s daughter is GREAT!! I see her every time. All my experiences there (ex: massage, waxing and hair) have been very good. Keep up the great work! I would definitely recommend Heaven salon and spa to anyone.

5
★★★★★

I am a person that usually bounds from place to place to get my hair done, but now I have found the BEST place. Amy the owner??s daughter is GREAT!! I see her every time. All my experiences there (ex: massage, waxing and hair) have been very good. Keep up the great work! I would definitely recommend Heaven salon and spa to anyone.

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.

I've been a customer of Heaven since I've been in 8th grade and I'm 42 now! First I'll say to the other reviewer, I'm sorry you had such a bad experience. I would say it's not typical of how things are run. If you talked to Jay i feel he'd take care of the problem. But anyway my hair always is done great, Jay is the man and I've had massages also by Marcie who is incredible. I'd recommend to anyone!

5
★★★★★

I've been a customer of Heaven since I've been in 8th grade and I'm 42 now! First I'll say to the other reviewer, I'm sorry you had such a bad experience. I would say it's not typical of how things are run. If you talked to Jay i feel he'd take care of the problem. But anyway my hair always is done great, Jay is the man and I've had massages also by Marcie who is incredible. I'd recommend to anyone!

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.

My husband and I went there for the first time yesterday for pedicures. The girl was extremely friendly and so was the staff at the reception desk. We both had the spa pedicure and she was very efficient and our feet feel great! She even recommended a treatment plan for my husband's cracked heels. We definitely plan to return and would recommend them to friends and family.

2
★★★★★

My husband and I went there for the first time yesterday for pedicures. The girl was extremely friendly and so was the staff at the reception desk. We both had the spa pedicure and she was very efficient and our feet feel great! She even recommended a treatment plan for my husband's cracked heels. We definitely plan to return and would recommend them to friends and family.

.

I went to Heaven Salon for a haircut and highlight and I have never been sorrier for trying a new place. I was promised one price on the phone, but they charged me an extra $12.50 and did not provide all of the services I was promised. And my hair looks terrible! The blond highlights are brassy and orange (I have never had a problem with them before) and I told the girl that I was trying to grow my hair out for my upcoming wedding and only wanted a trim, but she chopped out short layers all over my head! And the older lady at the front desk is NASTY and RUDE!!! She was extremely rude to me while I was there for no reason. I got home and realized how butchered my hair was, so I called the next day to cancel the next appointment I had there. She YELLED at me on the phone, called me a liar, and told me that it was my fault that my hair did not look good! And then she HUNG UP the phone on me while I was speaking to her! I would not recommend this place to anyone. I would not have posted this review if it were only that I was unhappy with the cut and color - that could happen anywhere. But the treatment I received was totally unacceptable. Any salon that actually hangs up on customers does not deserve to be in business, and they certainly don't deserve my hard-earned money. I hope you'll consider this when deciding where to spend your money.

1
★☆☆☆☆

I went to Heaven Salon for a haircut and highlight and I have never been sorrier for trying a new place. I was promised one price on the phone, but they charged me an extra $12.50 and did not provide all of the services I was promised. And my hair looks terrible! The blond highlights are brassy and orange (I have never had a problem with them before) and I told the girl that I was trying to grow my hair out for my upcoming wedding and only wanted a trim, but she chopped out short layers all over my head! And the older lady at the front desk is NASTY and RUDE!!! She was extremely rude to me while I was there for no reason. I got home and realized how butchered my hair was, so I called the next day to cancel the next appointment I had there. She YELLED at me on the phone, called me a liar, and told me that it was my fault that my hair did not look good! And then she HUNG UP the phone on me while I was speaking to her! I would not recommend this place to anyone. I would not have posted this review if it were only that I was unhappy with the cut and color - that could happen anywhere. But the treatment I received was totally unacceptable. Any salon that actually hangs up on customers does not deserve to be in business, and they certainly don't deserve my hard-earned money. I hope you'll consider this when deciding where to spend your money.

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.

The names expresses the place very well. If you want to be treated like a queen while you are gettinga new do then you came to the right p lace. While enjoying the stress-free enivorment you will be yearining to come back quickly.

4
★★★★☆

The names expresses the place very well. If you want to be treated like a queen while you are gettinga new do then you came to the right p lace. While enjoying the stress-free enivorment you will be yearining to come back quickly.

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