Endicott Animal Hospital

★★★☆☆

Pets & Animals

Pets & Animals
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Countryside Veterinary Clinic

3030 Industrial Ave Fairbury, IL

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Fairbury Animal Clinic

805 S K St Fairbury, IL

3.1429 14
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Tried calling after hours because my cat was yowling, vomiting, urinating and couldn't move. Called every vet that has a "24 hour service" number. Endicott Animal Hospital was the only one that answered. After explaining the situation and

3
★★★★★

Tried calling after hours because my cat was yowling, vomiting, urinating and couldn't move. Called every vet that has a "24 hour service" number. Endicott Animal Hospital was the only one that answered. After explaining the situation and

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I had taken my cat to Dr. Alan at the Endwell Animal Hospital in Endwell and for 3 years, all I did was to go broke with no remedy. They did nothing to help her skin problem. They gave shots that could cause her to die, and said that's all

3
★★★★★

I had taken my cat to Dr. Alan at the Endwell Animal Hospital in Endwell and for 3 years, all I did was to go broke with no remedy. They did nothing to help her skin problem. They gave shots that could cause her to die, and said that's all

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I would give this vet 0 stars if it were at all possible.

I called to schedule my 6-month old male cat for neutering, and my 8-year old cat for de-matting, and I inquired about the prices of the procedures.

Both procedures required the cats to be put under short anesthesia, and when I declined the additional pre-anesthesia lab work (more $ in their pockets), the male staff member on the phone began to talk down to me, suggesting that I didn't care about the safety of my pets, especially the 8-year old, whose "advanced age" may not be able to process the anesthesia as easily. (This cat has been put under multiple times to be shaved in the past with no adverse reactions.)

Without knowing my personal situation as to why the older cat had not been living with me and had even become matted, the man had the nerve to say that I was the one who chose to have this cat and I had to accept certain responsibilities as a pet owner. (I did not choose this situation. It is a situation he knows nothing about.)

I told him that he was out of line, was very disrespectful, and that being in the medical field myself, I knew more about the way bodies metabolize medication than he realized. He did apologize, but once he started giving me the prices, I had already decided that I was not going to use that vet, and when he started giving me the prices, I was shocked and appalled.

It would have cost $200 for my cat to have a rabies and distemper vaccine and to be shaved. And it was $65 for my male cat to be neutered, and the $65 didn't include pain medication. If I wanted him to have pain medication, that would be a $12 injection. (I didn't even go any further to see what else the $65 didn't cover.)

I stopped the conversation at that point, said I could not believe how much they were going to nickel and dime every little charge, and I said that I was going to find another vet.

He didn't care one little bit that I said I wasn't going to schedule the procedures after all.

Horrible customer service. Absolutely ridiculous.

Stay away, stay far, far away.

1
★☆☆☆☆

I would give this vet 0 stars if it were at all possible.

I called to schedule my 6-month old male cat for neutering, and my 8-year old cat for de-matting, and I inquired about the prices of the procedures.

Both procedures required the cats to be put under short anesthesia, and when I declined the additional pre-anesthesia lab work (more $ in their pockets), the male staff member on the phone began to talk down to me, suggesting that I didn't care about the safety of my pets, especially the 8-year old, whose "advanced age" may not be able to process the anesthesia as easily. (This cat has been put under multiple times to be shaved in the past with no adverse reactions.)

Without knowing my personal situation as to why the older cat had not been living with me and had even become matted, the man had the nerve to say that I was the one who chose to have this cat and I had to accept certain responsibilities as a pet owner. (I did not choose this situation. It is a situation he knows nothing about.)

I told him that he was out of line, was very disrespectful, and that being in the medical field myself, I knew more about the way bodies metabolize medication than he realized. He did apologize, but once he started giving me the prices, I had already decided that I was not going to use that vet, and when he started giving me the prices, I was shocked and appalled.

It would have cost $200 for my cat to have a rabies and distemper vaccine and to be shaved. And it was $65 for my male cat to be neutered, and the $65 didn't include pain medication. If I wanted him to have pain medication, that would be a $12 injection. (I didn't even go any further to see what else the $65 didn't cover.)

I stopped the conversation at that point, said I could not believe how much they were going to nickel and dime every little charge, and I said that I was going to find another vet.

He didn't care one little bit that I said I wasn't going to schedule the procedures after all.

Horrible customer service. Absolutely ridiculous.

Stay away, stay far, far away.

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I volunteer with a national Great Pyrenees rescue & various local rescues doing fostering/transports/home visits along with being a nurse for over 20 years. We rescued an 11 month old great pyrenees from Arkansas full of ticks, malnourished & a case of separation anxiety. She is totally loving towards humans, but was never socialized with another animal. She was kept outside in both 110 degree heat & freezing winters. She had an injury to her front leg that needed at least an xray since there were signs of some pain & limping. Since she didn't know how to get along with my 3 large dogs, we called ahead of time to make sure after she was looked at, we could also temp. board her until another foster could train & give her one-on-one attention. 2 of there staff said it would be no problem (both the rescue called & I clarified I was her foster). Upon arriving, they said we do not board fosters! I was horrified when the vet flat out said, "Well, if she doesn't get along with other dogs, she should be put to sleep". He had 2 girls hold her down while doing a quick exam...said there's no reason for an xray (an old injury), nothing wrong with her weight (severely malnourished) , talked to the rescue on the phone told them he would give her acepromazine to sedate her a bit (1-2 pills as needed/every 6-8 hrs)...rescue wanted something for pain & had bad experiences with the med he suggested (pyrs metabolize different than other breeds) & he flat out told her when she gets her vet's license, she could order what she wanted! Refused anything for pain. Would not even see us until the credit card # was given...which they lost in that amount of time...had to call rescue for it again saying I could not take any pills home until they had it! I was on their phone (which their office made the call to the rescue) when the vet came up behind me & asked if I was talking long distance & if it was to get off the phone!! I took my foster home & rather than 1-2 pills, I gave a tiny 1/2 pill...within 15 minutes, she collapsed to the floor out cold with her eyes still open! I thought she was dead! I called him back & his response was "Well, you wanted her knocked out didn't you?" He told me she will be fine! This man does not deserve to practice on ANY animal!

1
★☆☆☆☆

I volunteer with a national Great Pyrenees rescue & various local rescues doing fostering/transports/home visits along with being a nurse for over 20 years. We rescued an 11 month old great pyrenees from Arkansas full of ticks, malnourished & a case of separation anxiety. She is totally loving towards humans, but was never socialized with another animal. She was kept outside in both 110 degree heat & freezing winters. She had an injury to her front leg that needed at least an xray since there were signs of some pain & limping. Since she didn't know how to get along with my 3 large dogs, we called ahead of time to make sure after she was looked at, we could also temp. board her until another foster could train & give her one-on-one attention. 2 of there staff said it would be no problem (both the rescue called & I clarified I was her foster). Upon arriving, they said we do not board fosters! I was horrified when the vet flat out said, "Well, if she doesn't get along with other dogs, she should be put to sleep". He had 2 girls hold her down while doing a quick exam...said there's no reason for an xray (an old injury), nothing wrong with her weight (severely malnourished) , talked to the rescue on the phone told them he would give her acepromazine to sedate her a bit (1-2 pills as needed/every 6-8 hrs)...rescue wanted something for pain & had bad experiences with the med he suggested (pyrs metabolize different than other breeds) & he flat out told her when she gets her vet's license, she could order what she wanted! Refused anything for pain. Would not even see us until the credit card # was given...which they lost in that amount of time...had to call rescue for it again saying I could not take any pills home until they had it! I was on their phone (which their office made the call to the rescue) when the vet came up behind me & asked if I was talking long distance & if it was to get off the phone!! I took my foster home & rather than 1-2 pills, I gave a tiny 1/2 pill...within 15 minutes, she collapsed to the floor out cold with her eyes still open! I thought she was dead! I called him back & his response was "Well, you wanted her knocked out didn't you?" He told me she will be fine! This man does not deserve to practice on ANY animal!

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I have been going to Endicott Animal Hospital for five years now and they have been very good to my dog and I. I have never had a problem getting my dog into see Dr. Wilhelm on a short notice.

5
★★★★★

I have been going to Endicott Animal Hospital for five years now and they have been very good to my dog and I. I have never had a problem getting my dog into see Dr. Wilhelm on a short notice.

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Dr. Wilhelm was recommended to me years ago by my boss at the grooming shop, with the caveat that while he is a very, very good vet, good with animals, he is also gruff with people. And he can be; it's not personal. i have recommended him to others with the same caveat and they have found it to be true - mostly the good vet, sometimes the gruff. While it's not cheap, he has taken good care of our household's animals and i recommend him and his staff.

5
★★★★★

Dr. Wilhelm was recommended to me years ago by my boss at the grooming shop, with the caveat that while he is a very, very good vet, good with animals, he is also gruff with people. And he can be; it's not personal. i have recommended him to others with the same caveat and they have found it to be true - mostly the good vet, sometimes the gruff. While it's not cheap, he has taken good care of our household's animals and i recommend him and his staff.

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I had just got a new cat. He had been severely mistreated by the previous owner. The vet didn't seem to care very much. I was told over the phone that I could have everything done that day including shaving off the mats. So he go an annual check up and rabies shot and I noted that he needed to be trimmed because of all the mats. (There were more than 50 of them) And he tells me. "Oh well you are going to need to take him to the groomer to have that done..." I am thinking you have got to be kidding me this cat is in pain. I kept having to tell him that it would be ok if they did it there so hes finally like "Fine but hes not going to be pretty afterwords..." then he keeps saying "Well he isnt going to be pretty, he isnt going to pretty he isn't going to be pretty anymore." I finally want to say I don't care if he is pretty after you shave him I just want him to be as comfortable as possible in his new home and fur grows back holy crap man! I really don't see him as a very nice person. But we ended up getting most of what he needed done.

The rest of the staff was very very very nice. So I give the staff 3 stars and the Vet ZERO.

1
★☆☆☆☆

I had just got a new cat. He had been severely mistreated by the previous owner. The vet didn't seem to care very much. I was told over the phone that I could have everything done that day including shaving off the mats. So he go an annual check up and rabies shot and I noted that he needed to be trimmed because of all the mats. (There were more than 50 of them) And he tells me. "Oh well you are going to need to take him to the groomer to have that done..." I am thinking you have got to be kidding me this cat is in pain. I kept having to tell him that it would be ok if they did it there so hes finally like "Fine but hes not going to be pretty afterwords..." then he keeps saying "Well he isnt going to be pretty, he isnt going to pretty he isn't going to be pretty anymore." I finally want to say I don't care if he is pretty after you shave him I just want him to be as comfortable as possible in his new home and fur grows back holy crap man! I really don't see him as a very nice person. But we ended up getting most of what he needed done.

The rest of the staff was very very very nice. So I give the staff 3 stars and the Vet ZERO.

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This vet gets NO stars. He is a blight on the veternarian profession.

My african timneh grey became sick yesterday and I called Dr. Wilhelm's emergency line for help. He did return my call within 10 minutes, however, his phone manner certainly could use improvement. But that's not what's important.

Before we got to the vet, my bird died. We decided to go anyway, thinking that perhaps he could give us some insight into why this bird that I have had for 20 years would suddenly get sick and die.

Instead, when we arrived at the vet hospital, the doors were locked. My husband saw someone inside and knocked on the door, but the person did not come to the door. Next my husband goes to the side of the building to see if he could find an open entrance there. I'm standing in front of the building holding my dead bird, distraught. I hear a "click" when the door was finally unlocked, but Dr. W. didn't see fit to polk his head out to tell us to come in. I call to my husband and we go inside. The vets back is to us as he's logging onto his computer. I tell him our bird died. He turns around, looks at me blankly and says he's sorry in a way that couldn't have been less sincere. He did not offer to look at my bird, to look at his cage, nothing. He repeated "I'm sorry" about every 10th beat. He offered nothing in the way of theory as to why my bird might have died.

Worst experience with a vet I've ever had. If he's that way with people, I can't imagine he's very tender with the animals.

Thanks for the extra trauma, Dr. Wilhelm.

1
★☆☆☆☆

This vet gets NO stars. He is a blight on the veternarian profession.

My african timneh grey became sick yesterday and I called Dr. Wilhelm's emergency line for help. He did return my call within 10 minutes, however, his phone manner certainly could use improvement. But that's not what's important.

Before we got to the vet, my bird died. We decided to go anyway, thinking that perhaps he could give us some insight into why this bird that I have had for 20 years would suddenly get sick and die.

Instead, when we arrived at the vet hospital, the doors were locked. My husband saw someone inside and knocked on the door, but the person did not come to the door. Next my husband goes to the side of the building to see if he could find an open entrance there. I'm standing in front of the building holding my dead bird, distraught. I hear a "click" when the door was finally unlocked, but Dr. W. didn't see fit to polk his head out to tell us to come in. I call to my husband and we go inside. The vets back is to us as he's logging onto his computer. I tell him our bird died. He turns around, looks at me blankly and says he's sorry in a way that couldn't have been less sincere. He did not offer to look at my bird, to look at his cage, nothing. He repeated "I'm sorry" about every 10th beat. He offered nothing in the way of theory as to why my bird might have died.

Worst experience with a vet I've ever had. If he's that way with people, I can't imagine he's very tender with the animals.

Thanks for the extra trauma, Dr. Wilhelm.

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This vet gets NO stars. He is a blight on the veternarian profession.

My african timneh grey became sick yesterday and I called Dr. Wilhelm's emergency line for help. He did return my call within 10 minutes, however, his phone manner certainly could use improvement. But that's not what's important.

Before we got to the vet, my bird died. We decided to go anyway, thinking that perhaps he could give us some insight into why this bird that I have had for 20 years would suddenly get sick and die.

Instead, when we arrived at the vet hospital, the doors were locked. My husband saw someone inside and knocked on the door, but the person did not come to the door. Next my husband goes to the side of the building to see if he could find an open entrance there. I'm standing in front of the building holding my dead bird, distraught. I hear a "click" when the door was finally unlocked, but Dr. W. didn't see fit to polk his head out to tell us to come in. I call to my husband and we go inside. The vets back is to us as he's logging onto his computer. I tell him our bird died. He turns around, looks at me blankly and says he's sorry in a way that couldn't have been less sincere. He did not offer to look at my bird, to look at his cage, nothing. He repeated "I'm sorry" about every 10th beat. He offered nothing in the way of theory as to why my bird might have died.

Worst experience with a vet I've ever had. If he's that way with people, I can't imagine he's very tender with the animals.

Thanks for the extra trauma, Dr. Wilhelm.

0
★☆☆☆☆

This vet gets NO stars. He is a blight on the veternarian profession.

My african timneh grey became sick yesterday and I called Dr. Wilhelm's emergency line for help. He did return my call within 10 minutes, however, his phone manner certainly could use improvement. But that's not what's important.

Before we got to the vet, my bird died. We decided to go anyway, thinking that perhaps he could give us some insight into why this bird that I have had for 20 years would suddenly get sick and die.

Instead, when we arrived at the vet hospital, the doors were locked. My husband saw someone inside and knocked on the door, but the person did not come to the door. Next my husband goes to the side of the building to see if he could find an open entrance there. I'm standing in front of the building holding my dead bird, distraught. I hear a "click" when the door was finally unlocked, but Dr. W. didn't see fit to polk his head out to tell us to come in. I call to my husband and we go inside. The vets back is to us as he's logging onto his computer. I tell him our bird died. He turns around, looks at me blankly and says he's sorry in a way that couldn't have been less sincere. He did not offer to look at my bird, to look at his cage, nothing. He repeated "I'm sorry" about every 10th beat. He offered nothing in the way of theory as to why my bird might have died.

Worst experience with a vet I've ever had. If he's that way with people, I can't imagine he's very tender with the animals.

Thanks for the extra trauma, Dr. Wilhelm.

Pros: Returned my phone call, didn't charge me for his trip in since my bird was dead already.

Cons: NO bedside manner. No compassion. Apparently, no knowledge of animals.

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Highly recommended. Dr. Wilhelm and his staff are great at what they do; they're very friendly and informative. The facilities are top-notch. I always felt that I got a lot for my money. I've moved out of state, but I never once thought about using another vet when I resided in Endicott.

2
★★★★★

Highly recommended. Dr. Wilhelm and his staff are great at what they do; they're very friendly and informative. The facilities are top-notch. I always felt that I got a lot for my money. I've moved out of state, but I never once thought about using another vet when I resided in Endicott.

Pros: Clean, convenient, good location.

Cons: None.

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I took my cat there to be placed in a kennel and a week of staying there over night, I went to the vet to make payments for my cat's stay, and asked to see him. When I saw him, my cat's whisker's were missing and his face were all cut up. They failed to mention anything over the phone when they called for me to go in and make a payment nor said anything while I was there visiting. I had to ask them myself. They said the collar was too loose and my cat choked. I thought it was unprofessional that they failed to notify me of the situation. But afterwards, my cat has been taken cared of very well, and even received good compliments. Overall the environment was very well maintained and everyone was friendly, I would definitely recommend.

4
★★★★☆

I took my cat there to be placed in a kennel and a week of staying there over night, I went to the vet to make payments for my cat's stay, and asked to see him. When I saw him, my cat's whisker's were missing and his face were all cut up. They failed to mention anything over the phone when they called for me to go in and make a payment nor said anything while I was there visiting. I had to ask them myself. They said the collar was too loose and my cat choked. I thought it was unprofessional that they failed to notify me of the situation. But afterwards, my cat has been taken cared of very well, and even received good compliments. Overall the environment was very well maintained and everyone was friendly, I would definitely recommend.

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The hospital is very nice inside. It is about 2 years old now. The veterinarian is knowledgeable about your animal and generally tries to help. The bill after you take your animal though will be quite high. There are ridiculously large charges for minuscule things. The new building must have raised his prices.

PROS: knowledgable vet
CONS: not cheap

3
★★★☆☆

The hospital is very nice inside. It is about 2 years old now. The veterinarian is knowledgeable about your animal and generally tries to help. The bill after you take your animal though will be quite high. There are ridiculously large charges for minuscule things. The new building must have raised his prices.

PROS: knowledgable vet
CONS: not cheap

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The staff here is very compasionate towards animals. I took my dog here when she had cancer and they took such good care of her. They really helped me through this difficult time too. They were very understanding of what we were going through. Sometimes the vet has more patience with the animals then with the owner, but hey, nobody is perfect. I would recommend them if you are looking for a good vet!

4
★★★★☆

The staff here is very compasionate towards animals. I took my dog here when she had cancer and they took such good care of her. They really helped me through this difficult time too. They were very understanding of what we were going through. Sometimes the vet has more patience with the animals then with the owner, but hey, nobody is perfect. I would recommend them if you are looking for a good vet!

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The vet hit my cat right in front of me. I'm never taking my animal there again. He also has no people skills. He was nicer to the animal then he was to me (which doesn't say a lot seeing how he HIT her) I would NOT recommend this hospital. You will be paying a large bill and get subpar service if you take your animal there.

1
★☆☆☆☆

The vet hit my cat right in front of me. I'm never taking my animal there again. He also has no people skills. He was nicer to the animal then he was to me (which doesn't say a lot seeing how he HIT her) I would NOT recommend this hospital. You will be paying a large bill and get subpar service if you take your animal there.

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