St Francis Animal Hospital - Heather Thomson DVM

Dr. thompson, the other vets and staff are amazing wonderful people. They are not about the money. They do have to get paid for their services. Just as u would go to a personal physical there is a cost involved. You chose to have a pet and along with that comes the responisability and cost for that animals care. If u could not afford a pet or the care it needed then you should not have gotten one. My dog had a very serious back problem and they were very compassionate and explained all my options and the costs. They worked with my on the best options for my dog and I am very glad to say thanks to them my dog has made a full recovery and is his old self again

Posted 10/24/09 | Report Abuse

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this place should be closed . beware ,totally overpriced, they have no care for anything alive. its all about the money. its a shame that they take the name of St fracise

Posted 10/18/09 | Report Abuse

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My dog was viciously attacked by another dog, she was in shock and bleeding profusely, I called St, Francis at 7;15p,m. and was told the doctor will see my dog but if the dog needs stitches she will have to send me elsewhere because she had to leave. I explained the severity of the attack. They insisted the doctor had to leave and that she would just check the dog then send her elsewhere. I will never, ever use St. Francis again.

Posted 06/02/09 | Report Abuse

1 out of 1 people found this review helpful.

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I know many people who go here and the majority of the complaints are that the technicians are very rude and unprofessional (I have heard very foul language, explicit conversations, don't seem to want to help, standing around, not helpful, attitudes and sloppy appearance). I have called there a few times and was flabbergasted when I was greeted with an attitude or half ass answers. To get in contact with individual doctors are also a pain. The Doctor's seem okay but one never seems to smile, the other is very sarcastic and cold at times and the female doctor is AMAZING but very pushy and very over priced at times. I do not know if it is lack of training or not enough stringent rules, but it seems to me that most of the tech's. I have met there seem to not want to be helpful or are just plain nasty. I know a few people who have a lot of issues with certain receptionist because they have a chip on the shoulder, are nasty or are VERY unprofessional (I over heard a conversation of one of them talking about her personal life!) Overall I think this place is a nice, familiar place but the technicians are the problem. And also their prices are VERY overpriced.

Posted 11/19/08 | Report Abuse

1 out of 1 people found this review helpful.

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The staff here hardly ever smiled, like someone's done them something wrong. No service at all, don't think they can keep up with the competitive market, but their vets are the best! Very personable and friendly especially Dr. Thompson, she's very informative and watch out for your budget as well.

Posted 10/03/08 | Report Abuse

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Dr. Thompson is hands down the best vet I've encountered. She is patient and informative and very thorough. The staff is great, they clearly love animals.
This vet is not in my neighborhood and I take a car there, just because I know it's the best vet in Brooklyn.

Posted 06/24/08 | Report Abuse

1 out of 1 people found this review helpful.

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What is in my heart I don't have the words to express. I have been going to St. Francis for years. And yes as they are expensive but who puts a price on the unconditional love you get from your Friend and companion? St. Francis Animal Hospital is fare and treats their patients fairly and with love. My best friend, my loyal companion of 17 wonderful blessed years, my cocker spaniel Alliee was put to sleep last March 6, 2007. Doctor Thompson kept me strong through this very difficult time. With the love and support both Alliee and I received through the years remained till the end and I say they are still my friends at St.Francis Animal Hospital, and I would recommend them to everyone I know. Alliee enjoyed her visits there, what dog do you know likes to go to the vet!!!? They are that compassionate, so much so your pet would love them too..

Posted 12/26/07 | Report Abuse

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While the services are fairly expensive, the vets will work around your budget. They always let you know what is absolutely needed for your pet, and are very honest about it. I took my cat here just today to be neutered, and after explaining that I didn't want to spend more than $200, they axed several of their planned testing from their original estimate. My advice: Never neuter or spay an animal without purchasing a Muffins Connection certificate, it dramatically reduces the cost of the operation. I have taken three animals to this veterinary office: 2 cats and one dog, and I have always felt they have done a very thorough and straightforward check on all of them. I wouldn't go to another!!

Posted 11/02/07 | Report Abuse

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I always take my cat to Animal Kind in Park Slope. He is old now and has had some health problems so he is on a special diet. I live close to 13th Avenue, so I called to see how much the case of c/d would be if purchased from them. they informed it woud be $42 for a case and that I would also need to have my cat checked out by their vet first. I get the same case for $32 from Animal Kind. So obviously it is just a mark up in price to generate more income for their office. My point is if anyone is looking for excellent care for the beloved pets and is not made of money definitely go to Animal Kind!!

Posted 11/02/07 | Report Abuse

0 out of 1 people found this review helpful.

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Dr. Steven Brigande is truly one of the best doctors out there. Not only is he intelligent and professional but he is a genuine person with a heart of gold. He was able to diagnose our dog with Lupus and Lyme Disease when other vets had misdiagnosed our dog. With the proper diet and medications he gave us an extra 5 years with our beautiful dog. Dr. Brigande was always very thorough in explaining everything and never rushed our doctor visits, even when he had a full waiting room. He was always prompt in returning my numerous phone calls and gave us his undivided attention. He never did unnecessary work just for the sake of overcharging and was always very considerate and honest.
Thank you doc.

Posted 10/24/07 | Report Abuse

1 out of 1 people found this review helpful.

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I have brought my dog there a couple time, last time was a couple months ago.
This place was ok, I don't think it's the best vet I have been to though. The vets are good, I really don't have anything bad to say about them. They were nice and seemed informative. The only problem I had with the place is one of the Techs. She had an attitude and was not very personable. She acted like she could care less about being there. It really kind of ruined my experience there.
You would think a vet tech would love animals (or at least act like it) and have a good attitude.
Not impressed over all.

Posted 07/14/07 | Report Abuse

2 out of 2 people found this review helpful.

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St. Francis is a great place for owners and pets. The vets are very compassionate and really care about animals. I've used others in the area and they aren't as good as St. Francis. The office is well maintained and very clean. These men take pride in their work.

Posted 07/28/06 | Report Abuse

1 out of 1 people found this review helpful.

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This is a very nice place to take your animals at those not so nice times. Nobody likes having to take their pet to the vet but taking them here isn't so bad. The staff is friendly and great with the animals. They are kind and loving and so compassion when needed. Prices are about reasonable as with any other veterinary office. The even offer a free dog biscuit when you come in, for the dog of course!

Posted 11/30/05 | Report Abuse

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This is a great animal hospital if you value the wellfare of your pet. These are great doctors and to my surprise the wait for seeing them was quite short indeed. My dog had a nail infection years ago and needed some treatment. I went here and they gave it some cream and it finally healed after four weeks. Thanks to them my dog is very healthy now. They also give all types of shots and medications. They are experts and well equipped. It was a satisfactory experience.

Posted 09/19/05 | Report Abuse

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Dr. Batista and Dr.Battiato are the best vets in the world. They are both gentle and kind and have a nice mannerism. They are straightforward about your pets health and have a lot empathy for the pet's owners. I couldn't ask for better care that what these vets have provided for my pets.

PROS: wonderful place - great vets, techs and very clean
CONS: none

Posted 07/12/05 | Report Abuse

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Two friendly vets run this exceptional animal hospital. I couldn't ask for a better vet for my pets. These guys and their staff really love animals. I can't say enough good words about their work and the kindness they have showed to my pedigree doxies and stray cats. One of my dogs was very ill and passed on and Dr. Battiato showed so much kindness to my family - I can't thank him enough for his professionalism and kindness.

PROS: exceptional vet care
CONS: none - they are perfect

Posted 07/10/05 | Report Abuse

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