Berry Pro Camera Repair Service

★☆☆☆☆
We Repair All Kinds Of Cameras, From Vintage To Digital, In Our In-House Repair Shop. Free Estimate While You're Waiting.
  • 844 Ave Of The Americas

    New York, NY 10001

    Map & Directions
  • 212-685-9334

About Berry Pro Camera Repair Service

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I have used Berry pro camera repair twice...the first time I went there I got two different estimates for the same repair (with in a week of each other)..
I dropped a lens off for repair...which was to take 1 week,...2 1/2 months later..they NEVER fixed the lens..but did NOT call me to let me know they were " waiting " for a part.to come in...how long should it take to get a part in?? The Manager, Gi, should have informed me of the status of my repair...they had my deposit, my phone number...etc..
Really bad customer service, staff not helpful, and overall , a VERY frustrating experience. I will never use this Unprofessional place again...and will not reccommend them to anyone.
Kim

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★☆☆☆☆

I have used Berry pro camera repair twice...the first time I went there I got two different estimates for the same repair (with in a week of each other)..
I dropped a lens off for repair...which was to take 1 week,...2 1/2 months later..they NEVER fixed the lens..but did NOT call me to let me know they were " waiting " for a part.to come in...how long should it take to get a part in?? The Manager, Gi, should have informed me of the status of my repair...they had my deposit, my phone number...etc..
Really bad customer service, staff not helpful, and overall , a VERY frustrating experience. I will never use this Unprofessional place again...and will not reccommend them to anyone.
Kim

Pros: location in the city

Cons: Bad management, poor communication with customers

 

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