Samuel's Grande Manor

★★★☆☆
  • 8750 Main St

    Williamsville, NY 14221

    Map & Directions
  • 716-634-8425

About Samuel's Grande Manor

Hours
Daily 7am-1am
3.2857 7
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My family and I went here for Mother's day 2012. First they lost our resevation for 20 people but did manage to fit us in anyways. The service was horrible as know one ever refilled our water glasses, asked us if we would like another drink and we had to ask 3 different servers for coffee. The food was the WORST. The food didn't have any flavoring and the desserts where all the same cake mix with different flavoring.....So dissapointing! NEVER AGAIN.....would not suggest this place for food or service. If you want pretty pictures it has an awesome waterfalls in back.

1
★☆☆☆☆

My family and I went here for Mother's day 2012. First they lost our resevation for 20 people but did manage to fit us in anyways. The service was horrible as know one ever refilled our water glasses, asked us if we would like another drink and we had to ask 3 different servers for coffee. The food was the WORST. The food didn't have any flavoring and the desserts where all the same cake mix with different flavoring.....So dissapointing! NEVER AGAIN.....would not suggest this place for food or service. If you want pretty pictures it has an awesome waterfalls in back.

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The advertised omelette station did not exist, and the waffle station wasn't so much a 'station' as just a bunch of overly crisped sections in a bowl. Whipped cream wasn't real, blueberries tasted chemically & cream puffs had no cream. Cobbler was jam with crumbs sprinkled on top. On the bright side, service was good, seating was well organized and quick...much better than Salvatore's last year. Bacon was crisp, meat stations were tasty, and hot line was kept stocked consistently. All-in-all it wasn't unbearable or a complete loss, but there is DEFINITE room for improvement with items promised and food quality.

2
★★☆☆☆

The advertised omelette station did not exist, and the waffle station wasn't so much a 'station' as just a bunch of overly crisped sections in a bowl. Whipped cream wasn't real, blueberries tasted chemically & cream puffs had no cream. Cobbler was jam with crumbs sprinkled on top. On the bright side, service was good, seating was well organized and quick...much better than Salvatore's last year. Bacon was crisp, meat stations were tasty, and hot line was kept stocked consistently. All-in-all it wasn't unbearable or a complete loss, but there is DEFINITE room for improvement with items promised and food quality.

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Place looked good, service was OK, however the manager made a very critical mistake that placed a cloud over the entire wedding. When we spoke at the wedding he promised that he would make this right for their mistake. After two letters and months waiting for a response they did not! For this I grade them Poor!

When a mistake happens that is causes a major problem a professional business will step up and act professional to resolve this matter, not at Samuels. I cannot recommend Samuels to anyone planning a wedding or any important event. Sad because I was warned about them and I still went with them, shame on them and me as well.

For me I felt like this........
http://www.youtube.com/watch?v=5YGc4zOqozo

1
★☆☆☆☆

Place looked good, service was OK, however the manager made a very critical mistake that placed a cloud over the entire wedding. When we spoke at the wedding he promised that he would make this right for their mistake. After two letters and months waiting for a response they did not! For this I grade them Poor!

When a mistake happens that is causes a major problem a professional business will step up and act professional to resolve this matter, not at Samuels. I cannot recommend Samuels to anyone planning a wedding or any important event. Sad because I was warned about them and I still went with them, shame on them and me as well.

For me I felt like this........
http://www.youtube.com/watch?v=5YGc4zOqozo

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Samuels is an amazing place to have your wedding!!! We just had our wedding there on July 18th, 2009 and it was everything we hoped for and more. The food was excellent and the service was exceptional!! We were in the main room on the first floor. Great size dance floor and nobody has a bad seat in the place. They were wonderful to work with...it is a very elegant place that is reasonably priced!!! Our friends and family are still talking about how great it was there!!! Although we never made it outside it is super pretty out there as well!! Book with them and you will have no worries!!!!

5
★★★★★

Samuels is an amazing place to have your wedding!!! We just had our wedding there on July 18th, 2009 and it was everything we hoped for and more. The food was excellent and the service was exceptional!! We were in the main room on the first floor. Great size dance floor and nobody has a bad seat in the place. They were wonderful to work with...it is a very elegant place that is reasonably priced!!! Our friends and family are still talking about how great it was there!!! Although we never made it outside it is super pretty out there as well!! Book with them and you will have no worries!!!!

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This is by far one of the best sunday brunch places in the area. We always go here for Mothers Day and we even had our post wedding/honeymoon brunch here. The grounds are also great for taking photos.

5
★★★★★

This is by far one of the best sunday brunch places in the area. We always go here for Mothers Day and we even had our post wedding/honeymoon brunch here. The grounds are also great for taking photos.

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I have been here for weddings and also my husbands work parties! We absolutely loved it! Great food and beautiful atomosphere! I would suggest this place to anyone!

5
★★★★★

I have been here for weddings and also my husbands work parties! We absolutely loved it! Great food and beautiful atomosphere! I would suggest this place to anyone!

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Samuel's Grand Manor is a staple for banquets, and it is understandable why their popularity remains. The rooms are spacious, high-ceilinged, and beautifully decorated. The food is good quality banquent fare -- not what you would find at a four or five star restaurant, but very good for banquet cooking.

4
★★★★☆

Samuel's Grand Manor is a staple for banquets, and it is understandable why their popularity remains. The rooms are spacious, high-ceilinged, and beautifully decorated. The food is good quality banquent fare -- not what you would find at a four or five star restaurant, but very good for banquet cooking.

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Message from Samuel's Grande Manor

Samuel’s Grande Manor has been giving brides storybook weddings with elegant illuminated gardens, romantic gazebos, fire bowls and more since 1978.

More about Samuel's Grande Manor

Samuel’s Grand Manor has been making brides’ dreams come true as the perfect wedding and reception venue since 1978. With excellent food and service, personal wedding teams to ensure your perfect day, and breathtaking views of our illuminated gardens, you can have your storybook wedding at Samuel’s.

 

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