Turner Auto Care INC

★★★☆☆

About Turner Auto Care INC

Hours
Monday - Friday 8:00 AM - 5:30 PM

Automotive

Automotive
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Turner Auto Care went above and beyond to fix my car as fast as possible. They gave me a fair price and will definitely be using them again.

3
★★★★★

Turner Auto Care went above and beyond to fix my car as fast as possible. They gave me a fair price and will definitely be using them again.

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I cant describe the problems I went thru, 6 wheel bearings in 18 months due to incorrect installation. Cost me so much headache and money. Finally had to forgo my warranty just to get it done correctly elsewhere. Been 5 months on the new

3
★★★★★

I cant describe the problems I went thru, 6 wheel bearings in 18 months due to incorrect installation. Cost me so much headache and money. Finally had to forgo my warranty just to get it done correctly elsewhere. Been 5 months on the new

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Horrible experience as they were the only mechanic honored by warranty company. 4 wheel bearings in the past year and it still isn't correct. Also got the run around for 3 weeks before I was able to recover some of the manufacturing warranty money on those bearings. Charged labor everytime for the installation. Cars should never go through a bearing that fast unless they are being installed incorrectly, if there was a problem that bad with a wheel bearing there would have been a recall somewhere down the line...save your time, patience and money and bring it somewhere else.

1
★☆☆☆☆

Horrible experience as they were the only mechanic honored by warranty company. 4 wheel bearings in the past year and it still isn't correct. Also got the run around for 3 weeks before I was able to recover some of the manufacturing warranty money on those bearings. Charged labor everytime for the installation. Cars should never go through a bearing that fast unless they are being installed incorrectly, if there was a problem that bad with a wheel bearing there would have been a recall somewhere down the line...save your time, patience and money and bring it somewhere else.

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I??m afraid I??m not going to be a Loyal Customer with the new Turner Auto Care. When I brought my car in for an oil change and inspection sticker in early September. At that time I told you I needed a new bulb in the right rear tail-light, upon picking up my car I was presented a bill for over $85.00, which I paid without question. Upon
closer inspection of the bill I discovered not only had you charged me $5.95 for the bulb, you also charged me over $27.00 ??labor for installing tail light bulb??!

Now I imagine the Chilton manual suggests a certain amount of time to bill for replacing a tail light and you are within your ??right?? to charge that amount however I didn??t get a very warm feeling at this first-time experience with the ??new?? Turner Auto Care shop.

- Jack M

1
★☆☆☆☆

I??m afraid I??m not going to be a Loyal Customer with the new Turner Auto Care. When I brought my car in for an oil change and inspection sticker in early September. At that time I told you I needed a new bulb in the right rear tail-light, upon picking up my car I was presented a bill for over $85.00, which I paid without question. Upon
closer inspection of the bill I discovered not only had you charged me $5.95 for the bulb, you also charged me over $27.00 ??labor for installing tail light bulb??!

Now I imagine the Chilton manual suggests a certain amount of time to bill for replacing a tail light and you are within your ??right?? to charge that amount however I didn??t get a very warm feeling at this first-time experience with the ??new?? Turner Auto Care shop.

- Jack M

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.

We Have been going to Turner Auto Care for over 30 years. They have never been open on Saturday, and when we book our appointment either on the internet or by phone, we are treated promptly and once we arrive for our appointment we are always in and out in a very timely manor. Rock on Turner Auto Care.Robert glad your back.

5
★★★★★

We Have been going to Turner Auto Care for over 30 years. They have never been open on Saturday, and when we book our appointment either on the internet or by phone, we are treated promptly and once we arrive for our appointment we are always in and out in a very timely manor. Rock on Turner Auto Care.Robert glad your back.

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.

My 2001 Audi A6 needed a new front axle and brakes, and Robert Turner made me instantly feel confident in his ability to get the job done quickly and cost efficiently. I am always treated respectfully and feel comfortable in his shop. My boyfriend was so impressed with the service that I received at Turner Auto Care that he just scheduled his next service appointment for his Volvo S80. Robert Turner really does make me feel like family, and I will continue to refer my friends and family to Turner Auto Care.

5
★★★★★

My 2001 Audi A6 needed a new front axle and brakes, and Robert Turner made me instantly feel confident in his ability to get the job done quickly and cost efficiently. I am always treated respectfully and feel comfortable in his shop. My boyfriend was so impressed with the service that I received at Turner Auto Care that he just scheduled his next service appointment for his Volvo S80. Robert Turner really does make me feel like family, and I will continue to refer my friends and family to Turner Auto Care.

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.

My 2001 Audi A6 needed a new front axle and brakes, and Robert Turner made me instantly feel confident in his ability to get the job done quickly and cost efficiently. I am always treated respectfully and feel comfortable in his shop. My boyfriend was so impressed with the service that I received at Turner Auto Care that he just scheduled his next service appointment for his Volvo S80.
Robert Turner really does make me feel like family, and I will continue to refer my friends and family to Turner Auto Care.

2
★★★★★

My 2001 Audi A6 needed a new front axle and brakes, and Robert Turner made me instantly feel confident in his ability to get the job done quickly and cost efficiently. I am always treated respectfully and feel comfortable in his shop. My boyfriend was so impressed with the service that I received at Turner Auto Care that he just scheduled his next service appointment for his Volvo S80.
Robert Turner really does make me feel like family, and I will continue to refer my friends and family to Turner Auto Care.

Pros: courteous, reliable, trustworthy, convenient location near 590

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My mother taught me that if you've got nothing good to say, then it's best to say nothing at all.

It seems risky to do business with these people.

0
★☆☆☆☆

My mother taught me that if you've got nothing good to say, then it's best to say nothing at all.

It seems risky to do business with these people.

.

I wasn't thrilled with my experience with Turner Brothers. I made an appointment to have my oil changed at 9am on a Saturday. they weren't done until after 11. I think they forgot what an appointment means. no in and out there. Delta Sonic next time

2
★★☆☆☆

I wasn't thrilled with my experience with Turner Brothers. I made an appointment to have my oil changed at 9am on a Saturday. they weren't done until after 11. I think they forgot what an appointment means. no in and out there. Delta Sonic next time

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Everyone was very nice! Explained my auto issues in layman's terms and really help me understand the importance of maintenance. Instead of a new radiator, I could have just done a radiator flush and saved alot of money.

Dave the technician that worked on my vehicle, came out and explained why my radiator leaked. Almost a year later, my radiator leaked again, I called, they got me right in and found a defective part and replaced it for FREE. Can't say that about too many businesses these days!!

Thanks for restoring my confidence in auto repair.

2
★★★★☆

Everyone was very nice! Explained my auto issues in layman's terms and really help me understand the importance of maintenance. Instead of a new radiator, I could have just done a radiator flush and saved alot of money.

Dave the technician that worked on my vehicle, came out and explained why my radiator leaked. Almost a year later, my radiator leaked again, I called, they got me right in and found a defective part and replaced it for FREE. Can't say that about too many businesses these days!!

Thanks for restoring my confidence in auto repair.

Pros: Excellent Warranty, Friendly and Knowledgeable Staff

Cons: Heavy Traffic on Empire Blvd

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I didn't have a good experience at all. After sitting for 5 days, and getting no straight answers, in utter frustration I showed up to pick up my Lexus, only to be presented with a Bill for almost $200!

I was shocked! I was never told I was going to have to pay when after being without my car for almost 5 days, I didn't have an answer to what was wrong!

This is no way top run a business.

I'll never do business with you again, and I've told everyone I know to stay away!

Rich K.

0
★☆☆☆☆

I didn't have a good experience at all. After sitting for 5 days, and getting no straight answers, in utter frustration I showed up to pick up my Lexus, only to be presented with a Bill for almost $200!

I was shocked! I was never told I was going to have to pay when after being without my car for almost 5 days, I didn't have an answer to what was wrong!

This is no way top run a business.

I'll never do business with you again, and I've told everyone I know to stay away!

Rich K.

Pros: None I can think of

Cons: Hard to get in and out of

 

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