Victor's Bike Repair

★★☆☆☆

About Victor's Bike Repair

Professional Services

Professional Services
More choices in New York:
Resultset_next

Madame Paulette

1255 2nd Ave New York, NY

Resultset_next

Auto Care East

243 E 94th St New York, NY

2.0 1
Hi! Sign in to let us know how Victor's Bike Repair was?
Write a Review
.

Twice in the last 3 weeks I've been in to Victor's to have actual work done. First it was to get my wheels trued and replace the axles, and they came out fine. But, they replaced the front axle, and only greased the rear. I specifically told him they were old, worn and good n' crunchy, and to "Make'em smooth again". I returned to discover that the rear was still grinding, and when I told Victor about this he told me that they only greased it. But he was still charging me the first price he quoted me for replacing them!? They rectified it quickly and away I went. A bit leery sure, but not totally gun shy. Yet. Yesterday, I took my bike in to have the chain, front and rear sprockets, and the rear brake caliper replaced. Right off the bat he tells me they'll replace the bottom bracket too. I just had the bottom bracket replaced not to long ago (maybe six months ago), and kept asking him, "You really have to do that too huh?" and he kept saying "Yeah, yeah, we'll replace bottom bracket too. Yeah." Whatever, I wanted to be able to ride to work so I agreed just to get him working. Total for the parts and labor came to $135. In under 2 hours he called me to tell me it was ready. Great! I grabbed my backpack and chain and headed on down to pick up my ride and enjoy the Sun on my way to work. The first thing I noticed is that my rear wheel was tight because the brakes were tight. My fault, I forgot they??ll loosen up once the pads are worn a bit (and they did). I tell Victor ??Thank you? and head out the door and naturally start to work the gears to assess any issues there may be. Basically, a retarded kid could have rigged it and probably done just as good of a job; Maybe even better. The front de-railer in second gear rubs the chain like a chainsaw, and the rear de-railer clicks like crazy no matter what gear you??re in. To stop some of the noise I shifted into 3rd gear up front, and then had to ride with my thumb on the gear selector for the rear to keep pressure on it because it??s adjusted half way in between where it should be! It??s a 9 mile ride to work. I felt like I had Nintendo thumb again like when I was a kid from mashing the controller buttons. I am the type of person who is acutely aware of every noise, shimmy and vibration on my bike. I also listen to other people??s bikes as we pass. I know what my bike should sound like, and this wasn??t even close. With every pedal stroke I got more disgusted. On the ride home that night I spent probably an extra 45 minutes trying to adjust it myself so I could access the gears properly. I got it a little better, but it needs some deeper love than I can give it right now. I'll be taking it to Toga on West End.
Bottom line, if you have a flat tire, Victor??s will get you going again. If you??re looking for decently priced basic parts, he??s not bad. If you??re looking to get major parts and labor like replacing your drive train, do yourself a favor and go to Toga or Metro and save yourself the headache. I thought I would save some time by going to the place in my neighborhood, and help support my immediate local economy up here in Washington Heights, but it??s going to end up costing me more in terms of time and money now. I should have listened to my gut after the first experience. Never again.

2
★★☆☆☆

Twice in the last 3 weeks I've been in to Victor's to have actual work done. First it was to get my wheels trued and replace the axles, and they came out fine. But, they replaced the front axle, and only greased the rear. I specifically told him they were old, worn and good n' crunchy, and to "Make'em smooth again". I returned to discover that the rear was still grinding, and when I told Victor about this he told me that they only greased it. But he was still charging me the first price he quoted me for replacing them!? They rectified it quickly and away I went. A bit leery sure, but not totally gun shy. Yet. Yesterday, I took my bike in to have the chain, front and rear sprockets, and the rear brake caliper replaced. Right off the bat he tells me they'll replace the bottom bracket too. I just had the bottom bracket replaced not to long ago (maybe six months ago), and kept asking him, "You really have to do that too huh?" and he kept saying "Yeah, yeah, we'll replace bottom bracket too. Yeah." Whatever, I wanted to be able to ride to work so I agreed just to get him working. Total for the parts and labor came to $135. In under 2 hours he called me to tell me it was ready. Great! I grabbed my backpack and chain and headed on down to pick up my ride and enjoy the Sun on my way to work. The first thing I noticed is that my rear wheel was tight because the brakes were tight. My fault, I forgot they??ll loosen up once the pads are worn a bit (and they did). I tell Victor ??Thank you? and head out the door and naturally start to work the gears to assess any issues there may be. Basically, a retarded kid could have rigged it and probably done just as good of a job; Maybe even better. The front de-railer in second gear rubs the chain like a chainsaw, and the rear de-railer clicks like crazy no matter what gear you??re in. To stop some of the noise I shifted into 3rd gear up front, and then had to ride with my thumb on the gear selector for the rear to keep pressure on it because it??s adjusted half way in between where it should be! It??s a 9 mile ride to work. I felt like I had Nintendo thumb again like when I was a kid from mashing the controller buttons. I am the type of person who is acutely aware of every noise, shimmy and vibration on my bike. I also listen to other people??s bikes as we pass. I know what my bike should sound like, and this wasn??t even close. With every pedal stroke I got more disgusted. On the ride home that night I spent probably an extra 45 minutes trying to adjust it myself so I could access the gears properly. I got it a little better, but it needs some deeper love than I can give it right now. I'll be taking it to Toga on West End.
Bottom line, if you have a flat tire, Victor??s will get you going again. If you??re looking for decently priced basic parts, he??s not bad. If you??re looking to get major parts and labor like replacing your drive train, do yourself a favor and go to Toga or Metro and save yourself the headache. I thought I would save some time by going to the place in my neighborhood, and help support my immediate local economy up here in Washington Heights, but it??s going to end up costing me more in terms of time and money now. I should have listened to my gut after the first experience. Never again.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Victor's Bike Repair, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review