Friendly and professionally run, but it should be made clear that laser hair removal doesn't always work miracles... even after all that money spent. I had a six treatment package, and for the record, even with numbing cream the sessions were plenty painful. I was a hairy beast going into this, and while there's definitely significant improvement, I'm still not the smooth criminal I'd hoped to be. I'll say an 80-90% reduction, erring on the side of being generous.
I had a laser hair removal package in this place. I had to do my legs 8 times before all hair left but Im happy with the results so far. The location is great, just next to my office. The staff was very friendly and knowledgeable and they have always time to help you and answer your questions.
A....mazing! That is all you need to know...I LOVE this place...they seriously changed my life. I came here two years ago for bikini and underarms....I had done all my research and even my dermatologist said it is the ONLY place in the city to go. I finally decided to bite the bullet and do it. Yes...I was really scared about of the price. Yes....it's a lot to put down...especially when you don't know if it will work. But It Will! I promise you! I did the session package they recommended....yea I was like it this a ploy to get more money....it's not. The ""clean-up"" sessions are so worth it - and it makes sure you look perfect all the time! Just do it....you won't be sorry. You can personally hunt me down if you down 100% LOVE this place. After my sessions, by bikini area was PERFECT! I could not believe it....i looked perfect and ready for action at all times....so beautiful! It was all soft and nice - no stubble feeling - nothing but smooth skin! And my armpits were soft and hairless.... So...why two years later and I writing a review? Because I'm back for more, more more! I went back and they are sooo nice - they even remembered me - unheard of customer service in NYC. I only did my side bikini before and now I am doing the FULL Brazilian! No go get hairless....you'll thank me...OK...you'll really thank them :)
I find all these stellar reviews concerning miraculous results very hard to believe. I went there a couple of years ago for treatment on a very hairy back. After $3,000+ spent on about a half dozen painful sessions, I had hoped that my wookie back and shoulders would never plague me again. Well guess what? 2 years later and I feel like I need to start the treatments all over again. And it was only about 6 months -1 year after the treatments ended that I needed to shave regularly again. It was not money well spent.
32 yr old male,have gone here several times for my neck, chest and thighs. Have seen unreal results in a short amount of time.The staff is so great and knowledgable. Look at their machines and research them yourself and see they only use the best. I say this because when I first went to a plastic surgeon to have this done, I knew nothing. It hurt like hell and the results sucked. I came here and they fixed the patches left behind and then some. A Real life changer. My wife has had her armpits, legs and bikkini done with great results. She shaves like once a month now if that. Please listen to me and go here, do not mess around with the other places. This place has changed my life for the better.\r
Just to clarify things--I am not one to write a good review for no reason. I am discriminating and particular. In addition to that, I have never had laser hair removal before, so I was a bit hesitant and worried about the 'pain factor'. I have an olive complexion and sometimes lasering is challenging.
It takes a lot to get my attention, but this place demonstrated EXCELLENT service, has a great staff and top of the line equipment.
When i was researching, I discovered Romeo and Juliette and called the office. I was a bit hesitant to have laser hair removal for many reasons, potential pain was on the top of the list.
I ended up speaking the owner, Chris, who was very informative, friendly, wasn't pushy, and made me feel like this was a good choice for me. He has great credentials, experience and doesn't take his business lightly.
I arrived and the staff was efficient, friendly, helpful and the place is extremely comfortable and well run. My technician, Natalie was great.
So far, I am very pleased. I experienced almost no discomfort whatsoever and look forward to the end results
I originally found Romeo and Juliette from searching on this website. I saw that most of their reviews were positive and quickly made a free consultation appointment.\r
I have been back a few times at this point but held off for a while before writing my review because my experiences are so different every time.\r
At first I walked in and didn't even know if it was the right place because it looked so broke down compared to the other places I had been in the area. The desk girls were nice to me and gave me some papers to fill out...while I sat down to fill them out.. I heard a girl (who ended up talking to me for my consultation) getting upset because I guess she had been working all day without breaks, so I almost left because judging from the inside of this place (which is shabby at best) and this poor girl I figured maybe what I had read on this site was fake...but then as soon as they got me in the girl was really nice and answered all my questions. I ended up agreeing to a treatment. I was scared at first because I was afraid of the pain, but it really didn't turn out to be too bad. I guess that is expected when you're lasering your bikini! I paid and everyone was really nice..and then I just left. Just that one treatment made a ton of my hair go away so I was excited to go back.\r
The second visit was a different story. I walked in and there were people in almost every seat, the place stunk like a bar..and.. people were asking how much longer it was going to be. The poor receptionist girls were just overwhelmed and this older woman was yelling at them. I sat there and waited because I didn't have any more appointments that day and I just listened to this woman repremand these younger receptionist girls like there was no tomorow-one looked like she was going to cry!-that is until the managers cellphone rang and she had to leave her desk to talk on the phone- hah! Anyway I felt really bad for them. I waited for what seemed like forever and listened to all the other people sitting with me complain... but I finally got in after almost 40mins..it was a different girl this time than the last one that treated me but she was really nice and it totally didn't hurt as much when she did it. The only complaint I have during the procedure is that I think the phone rang twice..which I think is really unprofessional. To be honest, my hair is almost gone-that's the reason I'm okay with going back. If I were you I would go check out other places because I assume there are other places in manhattan that would give you good results. The prices are kind of high and they obviously need a new manager and an interior designer!\r
...Romeo and Juliette's response to my review is proof to how rude they treat their patients. Sorry I wasn't one of the people that day who threw a fit and rescheduled my appointment..and when I wrote an honest review they accuse me of lying. I will not be returning to this place.
I've been a customer of Romeo & Juliette for more than two years now and this is my first review. What makes me keep going back is the excellent customer service.
Getting rid of hair on my body was a big thing for me as I was sick of waxing and I hated shaving. I was looking for a reliable place. Then I checked City Search and found R&J. I trusted the reviews and I was not wrong. During my initial consultation, I was given a realistic overview of my situation. The technicians that treated me were always kind and professional. Chris and Ulya were super nice and helpful. I had to reschedule appointments a few times and they were always ready to work with my schedule. Most importantly, they always listened to my concerns and made sure I was satisfied with all aspects of my treatment.
I cannot recommend R&J more highly. I think it was the best decision I made in my life. Run , don't walk :)
My experience at R&J was wonderful and I couldn't recommend them more highly. At the time of my consultation, I was on a medication that made me more light sensitive. The doctor who prescribed it was totally ready to laser me the moment I was off the medicine but Chris said he wouldn't treat me until I had been off it for six months to be extra safe. He didn't know if I would trust my doctor and choose to do it sooner rather than later and thus lose my business but he put safety first. I have so much respect and appreciation for that. The lasering experience was great. My technician was extremely professional and knowledgeable. It was always a pleasure to see Chris and Ulya, who are such lovely people. The atmosphere is great too. And it's been incredibly liberating to have completely smooth skin after decades of having coarse, dark hair covering the whole of my legs. It's life changing.
Romeo and Juliette is the best place to go for laser hair removal, friendly and professional staff, beautiful atmosphere and most importantly the best hair removal place for all body areas. I have been going there for all my laser hair removal needs because I get the personal attention and professional treatment all in the same place. I would recommend it as the place to go if you ever need hair removal!!!
RJ is always very accommodating and takes time to answer any questions I may have. RJ has put my concerns to ease and have made laser a great experience. Before RJ I had a horrible laser experience. RJ explained why things went wrong in the past. The president also met with me and further explained things.
I've been visiting Romeo & Juliete for over couple years now. I got full body hair removal services. Everyone here is very professional, accommodating and amiable, They are trustworthy & always recommending what's best for your skin. I almost feel like this was the best decision i made years back. Not only i got rid of all the waxing mess, but i also made some long lasting frds here. Ulya and Chris are very personable and always looking to make their customers happy. The best part with this company is that they do take time out to address customer's concerns. .......\r
Ulya and Chris are like family to us now...... You guys are doing a great job!! Thanks for all your efforts in making gals look more beautiful and fabulous!! :) ......
Once again I have the priviledge to write a review on Romeo & Juliette. To put it simply, Chris is amazing. I am in awe of his professional courtesy and customer service skills. \r
I have been using Chris' service for almost 3 years after dealing with a host of unreputable laser hair removal businesses. Thanks to Chris and his staff, I finally have permanent results!\r
I'm so satisfied with this place that I look forward to sending my friends and relatives. Excellent customer service and very knowledgeable people.
Went here 5 times last year and had great results. Armpits, back, neck hair and chest all zapped. Did not hurt too bad either and the staff was way cool.\r
Worth every penny I spent. Save a lot of time now from grooming and shaving because I finally tried this. Should have done this years ago.\r
I had been suffering with waxing and tweezing until one of my colleages was raving about Romeo and Juliette in the lunch room.. I called right away, got an appointment. Found out all about the program and dove in. I will not look back and regret all the misery I put up with in the past. Top notch lasers and very professional place. Don't think twice, you will love it !
I have really enjoyed coming to R & J because I have gotten exceptional results in the time I was told I would.Their lasers are very up to date, techs are savvy and there was no irritation or redness. Love the results after just a couple of touch-ups.
I have been coming to Romeo and Juliette for about a year now, on and off. I started with my legs and was so pleased and comfortable that I decided to work on other areas. My experinc was wonderful. I had a consultation at the bginning, and was given an overview. I undrstood the plans and the plan I could follow was affordable. The technicians wre excellent and the results were exceptional. I never got any irritation or skin problems as I had heard were common at other places. I also recommended Romeo and Juliette to friends and associates. All of them have thanked me. It is a pleasure to have such competent and professional professionals to depend on. Five stars all around !
Pros: Clean, great service, personable, great results
Cons: Cab't se or find any
I've been going to R&J for many years and they've done a thorough job. The technicians are well trained and careful. I recommend them to anyone.
Pros: excellent quality work, diligent staff
Cons: slightly expensive
I wanted to thank Romeo & Juliette for the excellent service I received during my last treatment. The staff was very good and my technician really cared not to miss any hairs on my face. I had not been there for a while but it was refreshing to see that Chris is still adhering to the same standards that drew me to R & J in the first place. They seem to have more lasers than before and the treatment felt less painful. Overall a very good experience.
Pros: Very very good technicians
I struggled for years with all types of hair removal until about a year ago whn I was getting married. We wre planning to have a tropical honeymoon and the way the dates worked out I would be between waxings. I confided in my manager, who had been coming to Romeo and Juliettte for a while and she praised them highly.I did a lot of research/ I am very cautious. My research paid off. I got fabulous treatment with ultr-modern machinery. The tecnicians were wondrful and my results exceptional. Superb results !
Pros: Professional,up to date, very clean
Cons: None whatsoever
Today I had my first treatment with the new ELITE MPX .\r
Apparently no one else has it in New York. There was hardly any pain on my bikini, as the new cooling numbs the skin and I do not need any more creams before treatment. My technician was very thorough and took her time, explaining the procedure. I was lucky to get an appointment as they were very busy. The Front desk was very accomodating to my requests. I had laser before but nothing compared to this facility. They are just absolutely THE BEST.
Pros: Best Lasers, very very experienced
My criteria where safety, reputation and results. I wanted to go to a place not just because of the reviews \r
but because there was clear information about them from outside sources. Well, wherever I checked, I only read good things about R & J. The laser companies recommended them, the International Association recommended them and finally my friend recommended them. I even read about Romeo & Juliette on the website of one of the laser companies.\r
I am treating my bikini and I love the results. The lasers they use are awesome. With one of them, I hardly feel anything. My technician is very sweet. Yet, all of them seem very nice.\r
Overall a good experience and a fantastic choice.
Pros: Lasers, honesty
Referred through a friend, I decided to try R&J after contemplating several other laser centers, but always fearful because laser is no joke! Romeo & Juliette is ABSOLUTELY PROFESSIONAL, & WONDERFUL. They are thorough in explanation, and always there for your questions.
SO over a a year later now.. I am HAIRLESS. Mind you I am European with very coarse black hair.. THANK YOU!
Pros: EXPERTISE, PROFESIONAL SERVICE, FRIENDLY
I had lots of hair on my shoulders and patches on my back. I had read that it takes many sessions to get rid of the hair and the results may not be perfect. Yet, R & J exceeded my expectations. The patches on my back are nearly gone and I have little hair left on my shoulders. i am Happy with my results and I would recommend them. Very clean and owner is always present.
Pros: Deliver on promise
I had needed to find a good laser place. I asked several beauticians I know ( I am also a beautician) and they all agreed that Romeo and Juliette was the best place to go. I came recommended and can truly say that thet exceeded expectations. First the machines are so new, the staff so well trained and they are most professional. I recommend them without the slightest hesitation.
My ingrown hairs were a serious problem and I finally looked for an affordable solution. I asked friends and seveal sources concurred that R & J was a great place. I then asked for a free consultation. I was impressed with the information and the machines which are used at R & J. They are top of the line and all technicians are certified, and well trained.I particularly liked the personal and considerate treatment I have gotten.No more igrown hairs,no more unwanted hair.
Pros: Faservicest,pain free,professional, reliable
I hae been to many different personal grooming spa type places over the years, and I have the highest regard and appreciation of the staff and the services of Romeo and Juliette.I have pesonally been a client and I have sent many acquaintances and friends, all of whom have been very pleased with their experience at Romeo and Juliette.
Pros: New machines, great staff,reasonable cost
Cons: cannot find any
My daughters and I have patronized R & J for the last 4 years. We have had great results and my daughters have sent a lot of their friends too, as have I.The consultation sets up expectations that are well met.A resounding three cheers for the whole team there!
Pros: Great results, good price,great machines
As a gay man, I find few services take the time to serve you well, unless they ae exclusive to the gay community. Romeos is not like that. They have a very mixed high-end clientele of people, and respect evryone the same. My straight hairdresser recommended me and I LOVE the techs, the lasers and the folks who run the place are super professional.
Pros: polite, respectful,professional,clean
Cons: not to be found
I dislike writing reviews, but once ina while you get such good service that you just hae to take the time and say so.\r
I hae delicate skin, and it is sensitie to the max.I had several delicate areas treated at Romeo and Juliette's and had fantasic results !\r
The professional service and the friendly atmosphere as well as the really updated machines are the reason for this excellence.
Pros: Impeccable results and service
Stubborn and dark oriental hair is now a thing of the past. A whole group of friends from my college were coming here and they shared their excellent results with me. I also had great results and recommend them all the way !
Pros: Affordable,fast,clean,professional,great results
I had a bad reactio once at a laser ecnter and was very hesitant to cme to another center. My consultation was eye-opening, when I realized that the lasers come in different types andmust be calibrated. I was assurred all would be well and it was. I am very pleased with the loss of unwanted hair with no side effects.Take the special consultation and take your time. Slow and easy and you get good results.
Pros: careful technicians and modern equipment
On my first visit the staff was not unfriendly, but not very warm. The woman who did my laser treatment did take time to talk with me about her recomendations and what she would do. I was specifically told there would be no adverse reactions other than some temporary redness. By the next morning the entire area was incredibly swollen and covered in red bumps. It was incredibly embarrassing to walk around like that. When I called they assured me it was very rare, would go away in 1-2 days, and when it occurs, only happens on the first time. It lasted 2 weeks. I bravely went back, trusting them, and it happened again. I had to see a dermatoligist to prescribe me steroids. I called several times after the second visit and the woman now told me ""it happens sometimes"" and I'd just have to wait it out. I paid $1,200 for the series, and believe or not am debating returning to complete my series, as they won't give me my money back, and despite the horrible reaction, the hair is lesssening.
Pros: seems to be effective
Cons: terrible reaction to laser, staff just ok, expensive
I am from jamaica and was always told that it is hard to have good results with lasers on dark skin like mine. That was from people who visibly did not know. After I spoke with Chris, and he told me all the pertinent details, I begain treatments. I have no problems and my skin was not affected negatively whatsoever. \r
It is important to know tha they have the newest and specialized machines, so you are safe no matter your colour. It makes a difference to know you are in expert hands. I recommend them highly.
Pros: Clean, reasonable, great service
It took me years to convince myself that lasers were safe and then months to do reasearch about the best laser place in the city. I meticulously researched, interviewed and consulted. I did my homework and have concluded that Romeo and Juliet's is the best in the city after all.I have been coming here for 5 months and I am delighted with the results. I appreciate their punctuality, the top of the line machines, the owner who is active in the business and stays on top of the latest developements and even contributes to them.\r
My legs are seamless, and the rest of me is following ! I love it and any one who goes here will also. It's the cat's meow !
Pros: Absolutely the very best in NYC !
As I am getting ready for my sister's wedding, I wanted to wear my hair up. But I was selfconscious about my cheeks and the sides. My friends had discovered Romeo and Juliette and they were already having some treatments, so it was easy for me to go with them and see for myself. All nervousness is gone and I am working on loosing the sideburns. The people are very nice and helpful and make you feel at home. Most importantly, the results speak for themselves.
Pros: Very nice, helpful, careful
This is simply the best laser center in nyc. The staff is very attentive and the treatment actually works.
Pros: great results
I love my Greek heritage. I do not like the dark and corse hair I have gotten a a result of the genetic lottery. One side of my family is fair, the other is dark...need I say more. I got the dark syltry looks, and the loely bodily hair, which left unremoed makes me look like a Medusa ! I have found the solution at Romeo and Juliete laser center, for several reasons. \r
They are ery knowlegable, hard working and provide an excellent program for painless hair removal. I am no fan of pain, and having heard from others what pain they endured because of burns etc, I was very careful i chosing a laser center.\r
What is so special is that durng the consultation, which is free, you get a complete picture of the process. the time frame, the cost and the expectations. There is no nonsense, no false promses..\r
The results are excellent ! I am so happy!
Pros: Great results, good price,great machine
My mustache was growing faster than I cold pluck it. And whenever I plucked it, I would get a pimple in place of the hair which was removed. I was afraid of lases but when I did dome research, I discovered that Romeo and Juliette is oe of the most reputable places. I came and had the mustache taken away. I had such good outcome that I am panning other hair removal. My face did not break out, and I had no irritation. What a joy !
Pros: Got excellent result with no pain
I am just finishing up my legs and am on to bigger and better areas at Romeo and Juliette's laser center ! I have delicate skin and was so happy that they have special lasers for darker skin !I just loved the consultation I had and was assurred that there would be no problem, and this was accurate. It was a special advantage that the cost was not prohibitive as well !
Pros: good new lasers with gentle touch
Being a brunette is the best if you want to exude mystery ! But there is no mystery in how to rid yourself of unwanted hair, which accompanies many a brunette. After many many years of enduring all the latest assaults on hair, I finally had the good fortune to be chatting at the hairdresser with an acquaintance who told me of her great experience at Romeo and Juliets laser center. I called swiftly and was able to get an excellent appointment on short notice. They gave me a very workable plan and the cost did not strain my budgetr. I was amazed at the excellent results in only a few sessions and have committed now to treat all the areas of my body in succession. I see no need to suffer any longer when you can go to such a lovely place, be treated so well, have all the anwanted hair wisked away painlessly. Really ! What more could a girl want ?
Pros: Serious technicians, top of line machines, great results
I have very corse and full facial hair and it went up almost under the cheekbones. It made me look ominous, and as I work in finance, this was not a favorable attribute. My girlfriend had great success at R & J's and so I asked to consult with the owner, who assured me that my beard could be contoured to begin lower on my face and that I need not look like wolfman on the weekends when I chose to not shave. The results have been fantastic and I was able to afford the treatments easily. Furthermore, the on hands presence of Chris, the owner, made it easy for a man like myself to feel comfortabl;e in what is often considered the domain of women exclusively. I recommend their services unequivocably and with enthusiasm ~!
Pros: Excellent service, fine results,affordable too !
I had been two a few other laser places and found that my skin was getting awfully irritated. when I was about to give up, a good friend told me about Romeo and Juliette's special lasers for darker skin and how I should not have any problems. I called immediately and after a really informative consultation, started my treatments. What a difference! I had no irritation and the hair just fell off like leaves in the Fall. I have almost completed my course on the legs and plan to attend to the underarms soonest. This is a center where they have GREAT machines, superb technicians and the customers benefit greatly from the excellent service.
Pros: No irritation, attentive, considerate staff
I love to tan and I love to have smooth hairless body. My friends come to Romeo and Juliet and they say it so good I come too. Very nice, clean and not too expensif. I am happy to say thank you, and to send friends.Like nice machines because all new.Like ladies who make treatment. Polite and know machines and skin.
Pros: tanned skin ok
I simply got tired of all the work that goes into keeping beautiful. Last year I got my first treatment at Romeo's laser center, and I am almost finishd with my major project. I came and went on and off, and I nevr had any issues, no burns, no rashes. I have also sent several friends and all of them have been very very happy. I am getting ready to retire, and want to trael more and more, and the fact that hair removal is no longer one of my ""maintenance"" issues is so liberating ! I especially had great luck to hae found Romeo and Juiette's. The staff is very professional and the cost was quite i line with the competition. But, they outshine the rest !
Pros: Great serice, super friendly and careful
My problems with unwanted hair are ahair-raising horror story. I was depressed and convinced that my destiny was to spend hours and hours on hair removal, only to repeat the torure every two or three days. My girlfriend had a friend who went to Romeo and Juliette, and she was rapturous about how fabulous it was. I am so glad we came i and I got a very personal consultation. I hae had four treatments so far, and there is definitely a visible and remarkabe difference.. Treated areas have not regrown in a day or two and then hair has fallen out consistantly. Results, hooray ! Thank you, R & J !
Pros: Reasonable, professional,results
Cons: Can not see any
I had heard about Romeo & Juliette but did not expect to have such a good consultation. My technician was very experienced and gave me lots of information about treating my bikini. She was very careful throughout the treatment and made me feel at ease. The staff was very friendly and informative. Overall, a great experience.
Pros: Knowledge, great staff, many lasers
Cons: Only one location