Angelo Dry Cleaners

★★★★☆

About Angelo Dry Cleaners

Personal Services

Personal Services
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After a bad experience several years back I had not returned to Angelo's until June 16, when I dropped of some winter bulk dry cleaning (thought I'd give them a second chance, as their per pound rate was lower than the other local

3
★★★★★

After a bad experience several years back I had not returned to Angelo's until June 16, when I dropped of some winter bulk dry cleaning (thought I'd give them a second chance, as their per pound rate was lower than the other local

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They lost an item of mine and when I asked them about it, they were very rude. They did not offer any kind of compensation, even a small discount. The worst part is they were in violation of their own policy (on the back of the ticket)

3
★★★★★

They lost an item of mine and when I asked them about it, they were very rude. They did not offer any kind of compensation, even a small discount. The worst part is they were in violation of their own policy (on the back of the ticket)

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They called me to say that one of the buttons on a coat I had dropped off was broken and couldn't be fixed. I stopped by to ask them what was going on, and was told, rudely, that they had called "just to let me know" and "my stuff wasn't

3
★★★★★

They called me to say that one of the buttons on a coat I had dropped off was broken and couldn't be fixed. I stopped by to ask them what was going on, and was told, rudely, that they had called "just to let me know" and "my stuff wasn't

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I brought in a corduroy blazer with an ink stain on the lapel last week. Angelo got it out and the jacket looks incredible. When I came to pick it up today I also brought in a shirt with a paint stain which they spot-removed for me

3
★★★★★

I brought in a corduroy blazer with an ink stain on the lapel last week. Angelo got it out and the jacket looks incredible. When I came to pick it up today I also brought in a shirt with a paint stain which they spot-removed for me

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I needed an item cleaned in less than 24 hours, and after Wegman's told me they wouldn't be able to have it done, I went to Angelo's to see if they might be able to help me.

They assured me they could have it done earlier than I asked

3
★★★★★

I needed an item cleaned in less than 24 hours, and after Wegman's told me they wouldn't be able to have it done, I went to Angelo's to see if they might be able to help me.

They assured me they could have it done earlier than I asked

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On two separate occasions I dropped off clothes and when I went to pick them up they said they did not having anything for me. After "pressing' the clerk, he allowed me to check the carousel and we found the clothes. Apparently, the

3
★★★★★

On two separate occasions I dropped off clothes and when I went to pick them up they said they did not having anything for me. After "pressing' the clerk, he allowed me to check the carousel and we found the clothes. Apparently, the

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On two separate occasions I dropped off clothes and when I went to pick them up they said they did not having anything for me. After "pressing' the clerk, he allowed me to check the carousel and we found the clothes. Apparently, the clothes were entered under someone else's account. Most recently I dropped off a shirt and when I went to wear it, I found the collar buttons torn off and a large whole under the collar. Mr Kellog, the owner, said they were not responsible for any damage to clothing. How's is this right? A large part of dry cleaning is gaining your customer's TRUST that clothes will be cleaned and returned in the same condition as when you dropped them off - hopefully cleaner and neatly pressed. Am I missing something here??? Mr. Kellog you've lost my TRUST and after reading many other reviews, I see I am not alone.

1
★☆☆☆☆

On two separate occasions I dropped off clothes and when I went to pick them up they said they did not having anything for me. After "pressing' the clerk, he allowed me to check the carousel and we found the clothes. Apparently, the clothes were entered under someone else's account. Most recently I dropped off a shirt and when I went to wear it, I found the collar buttons torn off and a large whole under the collar. Mr Kellog, the owner, said they were not responsible for any damage to clothing. How's is this right? A large part of dry cleaning is gaining your customer's TRUST that clothes will be cleaned and returned in the same condition as when you dropped them off - hopefully cleaner and neatly pressed. Am I missing something here??? Mr. Kellog you've lost my TRUST and after reading many other reviews, I see I am not alone.

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My family and I walked into Angelo Dry Cleaners needing to have some stains removed from a blouse for my grandmothers funeral. We asked if there was any way this could be done today. The owner explained that it was already midday and the

3
★★★★★

My family and I walked into Angelo Dry Cleaners needing to have some stains removed from a blouse for my grandmothers funeral. We asked if there was any way this could be done today. The owner explained that it was already midday and the

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Angelo's offers non-toxic drycleaning, which, in a sane society, would be the only kind available. How could anyone in good conscience use anyone else?!\r
\r
I've used them for several years, and the service has always been terrific. But

3
★★★★★

Angelo's offers non-toxic drycleaning, which, in a sane society, would be the only kind available. How could anyone in good conscience use anyone else?!\r
\r
I've used them for several years, and the service has always been terrific. But

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The nightmare first started the day after my fiance dropped off our clothes. They called him to ask what size he wore and what type of brand he wore because they did not know which shirts were his!!! This was not the worst part. When he went to pick up the clothes, our bill was over $100!!!!!!!!!!! They charged $6 for men's shirts and $7.50 or more for blouses!! This is so ridiculous!! We will never ever go back and we want to warn other potential customers to be aware and be prepared to spend lots of money if you decide to take your clothes.

0
★☆☆☆☆

The nightmare first started the day after my fiance dropped off our clothes. They called him to ask what size he wore and what type of brand he wore because they did not know which shirts were his!!! This was not the worst part. When he went to pick up the clothes, our bill was over $100!!!!!!!!!!! They charged $6 for men's shirts and $7.50 or more for blouses!! This is so ridiculous!! We will never ever go back and we want to warn other potential customers to be aware and be prepared to spend lots of money if you decide to take your clothes.

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After much agonizing, I dropped off several sweaters--normally I hand wash all of these items but was too busy to do all of them. Some of the items shrunk and one very expensive knit sweater had a two inch hole in the back. After dry cleaning the item, someone called to alert us to a "very deceptive little hole" that they supposedly found on the knit prior to cleaning. First: it had NO hole as it had never been worn (it was very musty and needed to be cleaned). Second: if there had been a hole, they should have called before destroying it. We will never go back there again. I just don't want this to happen to anyone else.

0
★☆☆☆☆

After much agonizing, I dropped off several sweaters--normally I hand wash all of these items but was too busy to do all of them. Some of the items shrunk and one very expensive knit sweater had a two inch hole in the back. After dry cleaning the item, someone called to alert us to a "very deceptive little hole" that they supposedly found on the knit prior to cleaning. First: it had NO hole as it had never been worn (it was very musty and needed to be cleaned). Second: if there had been a hole, they should have called before destroying it. We will never go back there again. I just don't want this to happen to anyone else.

Pros: good with comforters

Cons: bad with sweaters

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We walked into the business 10 minutes after it was supposed to have closed on a weeknight. A man who I believe was the manager said he would help us out and prepared to take our clothing items. However once we explained what we wanted done he replied that investing in a new coat would be a more sensible choice due to the cost of getting it cleaned and eventually tailored. While I can't give praise to the work they do as of yet I can say that we were welcomed with helpful service.

2
★★★★★

We walked into the business 10 minutes after it was supposed to have closed on a weeknight. A man who I believe was the manager said he would help us out and prepared to take our clothing items. However once we explained what we wanted done he replied that investing in a new coat would be a more sensible choice due to the cost of getting it cleaned and eventually tailored. While I can't give praise to the work they do as of yet I can say that we were welcomed with helpful service.

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A dry cleaner is a dry cleaner until something goes wrong. And today Angelo Dry Cleaners bought my business loyalty forever. Last spring we decided to use their free winter storage service after the major winter clothes clean. It frees up closet space and means your clothes aren't smashed - altogether a great service. When we picked them up, all the cleaned items were perfect except for one- a long hooded down coat had shrunk several sizes- it would no longer fit anyone in the family. Here's the good part: within 24 hours of bringing this issue to the management, they agreed to replace the cost of the coat. Now that's service! Not only are the cleaning fluids at this dry cleaners eco-friendly but they stand by their work. Bravo!

2
★★★★★

A dry cleaner is a dry cleaner until something goes wrong. And today Angelo Dry Cleaners bought my business loyalty forever. Last spring we decided to use their free winter storage service after the major winter clothes clean. It frees up closet space and means your clothes aren't smashed - altogether a great service. When we picked them up, all the cleaned items were perfect except for one- a long hooded down coat had shrunk several sizes- it would no longer fit anyone in the family. Here's the good part: within 24 hours of bringing this issue to the management, they agreed to replace the cost of the coat. Now that's service! Not only are the cleaning fluids at this dry cleaners eco-friendly but they stand by their work. Bravo!

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Angelo's advertised a special laudry service--99 cents per shirt--both on their outdoor sign and on an interior sign. I requested this special when I dropped off my two white cotton shirts. I asked for light starch. When I picked it up I learned I was charged $7.50 each because it is a "women's shirt" and doesn't fit on their "men's only machine." I complained and was told "tough" that the special, though not advertised this way, was only for men.

0
★☆☆☆☆

Angelo's advertised a special laudry service--99 cents per shirt--both on their outdoor sign and on an interior sign. I requested this special when I dropped off my two white cotton shirts. I asked for light starch. When I picked it up I learned I was charged $7.50 each because it is a "women's shirt" and doesn't fit on their "men's only machine." I complained and was told "tough" that the special, though not advertised this way, was only for men.

Cons: Sexist pricing, rude service

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Angelo's is a green dry cleaners so they use less of the harmful chemicals most dry cleaners use. This is a great idea but they sometimes can't get out all of the stains or need to clean items repeated to get things out. I would rather not bring the chemicals into my home so I can live with a spot here and there. Their prices are similar to other dry cleaners in the area but they seem to have one of the fastest turn around times. They have always accomidated me when I needed something quickly without any hassle. They also stop clean silk which several other local cleaners will not do.

4
★★★★☆

Angelo's is a green dry cleaners so they use less of the harmful chemicals most dry cleaners use. This is a great idea but they sometimes can't get out all of the stains or need to clean items repeated to get things out. I would rather not bring the chemicals into my home so I can live with a spot here and there. Their prices are similar to other dry cleaners in the area but they seem to have one of the fastest turn around times. They have always accomidated me when I needed something quickly without any hassle. They also stop clean silk which several other local cleaners will not do.

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I took in my suit to get dry cleaned. When I saw the finished product, the suit was wrinkled! They didn't even take time to press it. They were very unprofessional; they would not take responsibility of their poor service. I will never go back to this dry cleaners again.

0
★☆☆☆☆

I took in my suit to get dry cleaned. When I saw the finished product, the suit was wrinkled! They didn't even take time to press it. They were very unprofessional; they would not take responsibility of their poor service. I will never go back to this dry cleaners again.

 

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