Piermont Bicycle Connection

★★★★★
  • 215 Ash St

    Piermont, NY 10968

    Map & Directions
  • 845-365-0900

About Piermont Bicycle Connection

Hours
Daily, 9am - 7pm
4.5 4
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I have been a loyal customer of PBC since I started riding. Glen gave me an honest evaluation of the bikes and accessories without the typical sales pressure. He put me on a bike, geared me up and sent me on a test ride. When I

3
★★★★★

I have been a loyal customer of PBC since I started riding. Glen gave me an honest evaluation of the bikes and accessories without the typical sales pressure. He put me on a bike, geared me up and sent me on a test ride. When I

.

I have been making trips out to Piermont Bicycle Connection from NYC for more than 10 years. They have been a great shop for reliable, friendly service (even if I came in with a botched repair of my own doing). Stocked with a nice, wide

3
★★★★★

I have been making trips out to Piermont Bicycle Connection from NYC for more than 10 years. They have been a great shop for reliable, friendly service (even if I came in with a botched repair of my own doing). Stocked with a nice, wide

.

Piermont is the best bicycle shop outside NYC area. It is located in the perfect area for cyclist riding outside the City. They sell a lot of mainstream various range of cycling products. They are friendly and supportive to racers as well as Sunday recreational family riders.

I have been going to the shop for 10+ years. I encourage you to shop around in the shop, meet the owners, talk to the mechanics and ask the sales persons any questions! You will soon discover that they will treat you like a very special customers.

5
★★★★★

Piermont is the best bicycle shop outside NYC area. It is located in the perfect area for cyclist riding outside the City. They sell a lot of mainstream various range of cycling products. They are friendly and supportive to racers as well as Sunday recreational family riders.

I have been going to the shop for 10+ years. I encourage you to shop around in the shop, meet the owners, talk to the mechanics and ask the sales persons any questions! You will soon discover that they will treat you like a very special customers.

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I was with 8 of my other teammates on a Saturday ride through piermont, and we stopped into the store to look around while one of our teammates had her bike serviced. As we were grabbing our bikes to leave, the owner marched outside to speak with us. Apparently he was 'displeased' (read: outraged) that we hadnt properly hung a jersey back on the rack after looking at it. He approached us (within inches of our faces) and proceed to yell at us about how much money 'people like us' cost him, and how rude and inconsiderate we are. We apologized, but stated that it was not intentional and we didnt appreciate him being so aggressive. This was lecture number one. He returned - TWO MORE TIMES - while we were waiting outside for the teammate having her bike serviced - and screamed some more, informing us that we were sorry excuses for 'ladies' and that he didnt ever want to see us back in his store. We apologized again, but asked him to back off. A man stepped in to defend us, another took the shop owner's side.. all in all - it nearly turned into a brawl - all over the fact that we didnt properly hang a jersey on the rack.. which we apologized for. (though the last time i checked, no retail store actually expects customers to hang and fold merchandise to their satisfaction. Not to say that it isnt something you should do - but it's definitely not something to start a fight over..)

all in all, he was rude, unprofessional, and could probably be charged with assault for the way he acted. He was way out of line. We will make sure to take our business elsewhere.

0
★☆☆☆☆

I was with 8 of my other teammates on a Saturday ride through piermont, and we stopped into the store to look around while one of our teammates had her bike serviced. As we were grabbing our bikes to leave, the owner marched outside to speak with us. Apparently he was 'displeased' (read: outraged) that we hadnt properly hung a jersey back on the rack after looking at it. He approached us (within inches of our faces) and proceed to yell at us about how much money 'people like us' cost him, and how rude and inconsiderate we are. We apologized, but stated that it was not intentional and we didnt appreciate him being so aggressive. This was lecture number one. He returned - TWO MORE TIMES - while we were waiting outside for the teammate having her bike serviced - and screamed some more, informing us that we were sorry excuses for 'ladies' and that he didnt ever want to see us back in his store. We apologized again, but asked him to back off. A man stepped in to defend us, another took the shop owner's side.. all in all - it nearly turned into a brawl - all over the fact that we didnt properly hang a jersey on the rack.. which we apologized for. (though the last time i checked, no retail store actually expects customers to hang and fold merchandise to their satisfaction. Not to say that it isnt something you should do - but it's definitely not something to start a fight over..)

all in all, he was rude, unprofessional, and could probably be charged with assault for the way he acted. He was way out of line. We will make sure to take our business elsewhere.

Cons: Owner is downright rude.

 

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