The UPS Store

★★★★★
Mon - Fri 09:00-08:00, Sat 10:00-05:00, Sun 11:00-04:00
  • 320 7th Ave

    Brooklyn, NY 11215

    Map & Directions
  • 718-499-0464

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 9am-8pm, Sa 10am-5pm, Su Closed
Emails
  • store3678@theupsstore.com
Phones
  • Fax (718-499-0021)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Notary Services
  • Passport/Photo ID Services

Personal Services

Personal Services
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Product Services
Programs

Printing Products

    Printing Services

      Mailbox Services

        Small Business Services

          Mailing Services

            Shipping Services

              Packing Services

                Freight

                  Additional Products and Services

                    4.5 4
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                    .

                    I had such a pleasant experience with them. The girl who works there was really helpful. She was the only one with a smile on her face. As soon as I walked through the door, she greeted me. I have never interacted with any of the guys, so

                    3
                    ★★★★★

                    I had such a pleasant experience with them. The girl who works there was really helpful. She was the only one with a smile on her face. As soon as I walked through the door, she greeted me. I have never interacted with any of the guys, so

                    .

                    I had been awaiting receipt of a very important letter and contacted Bobbi to find out if it had arrived. He checked my mail, reported that it had arrived, offered to fax it to me which he did instantly , and sent it to me by UPS

                    3
                    ★★★★★

                    I had been awaiting receipt of a very important letter and contacted Bobbi to find out if it had arrived. He checked my mail, reported that it had arrived, offered to fax it to me which he did instantly , and sent it to me by UPS

                    .

                    I was taken care of my a personable and friendly staff member named Luis... He took care of my needs and did what they said they would do, calling back in a 1/2 hour to complete the order. I have used this location for the last 3 years and have only good things to say.

                    2
                    ★★★★★

                    I was taken care of my a personable and friendly staff member named Luis... He took care of my needs and did what they said they would do, calling back in a 1/2 hour to complete the order. I have used this location for the last 3 years and have only good things to say.

                    Pros: Friendly, Present, and Clear

                    .

                    I would steer clear of this place. UPS recently lost our very valuable package containing 8 original pieces of art. The UPS store manager, Mr. Robert Rickman, has been less than interested in helping to resolve this issue. Various times has he hung up the phone while we are in the middle of a conversation. It has been a grueling process trying to get any information on what is actually being done to find our package. Mr. Rickman is obviously not interested in Customer Service and satisfaction.

                    In the end, we are left with a check for a miserable $100 plus our shipping fees returned, when our package was actually valued at $4000.

                    One thing to note for all you UPSers... When going through a "UPS store", you are not exactly a customer of UPS the company/carrier. The contract is between the UPS store and UPS the carrier. So you are bascially left out in the dark as the 3rd party. Real shaisty stuff. So if by chance UPS happens to lose one of you packages and you try calling the UPS toll free number to get some answers, all they're going to do is refer you back to the UPS store to get more information. Your contract is with them, not UPS. And good luck if you try to get any information from the people working the UPS stores. There is no upper management or actual corporate that will really hear your pleas.

                    So again, steer clear of this place, or any UPS store for that matter. Try to either deal with UPS directly or just head over to your local US Post Office or even FedEx. UPS has a very high rate of lost packages. Don't take any chances.

                    0
                    ★☆☆☆☆

                    I would steer clear of this place. UPS recently lost our very valuable package containing 8 original pieces of art. The UPS store manager, Mr. Robert Rickman, has been less than interested in helping to resolve this issue. Various times has he hung up the phone while we are in the middle of a conversation. It has been a grueling process trying to get any information on what is actually being done to find our package. Mr. Rickman is obviously not interested in Customer Service and satisfaction.

                    In the end, we are left with a check for a miserable $100 plus our shipping fees returned, when our package was actually valued at $4000.

                    One thing to note for all you UPSers... When going through a "UPS store", you are not exactly a customer of UPS the company/carrier. The contract is between the UPS store and UPS the carrier. So you are bascially left out in the dark as the 3rd party. Real shaisty stuff. So if by chance UPS happens to lose one of you packages and you try calling the UPS toll free number to get some answers, all they're going to do is refer you back to the UPS store to get more information. Your contract is with them, not UPS. And good luck if you try to get any information from the people working the UPS stores. There is no upper management or actual corporate that will really hear your pleas.

                    So again, steer clear of this place, or any UPS store for that matter. Try to either deal with UPS directly or just head over to your local US Post Office or even FedEx. UPS has a very high rate of lost packages. Don't take any chances.

                    Pros: I guess it's in the neighborhood

                    Cons: just read my comments

                    Message from The UPS Store

                    The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

                    More about The UPS Store

                    Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                     

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