Ocean View Optical

★☆☆☆☆
  • 1075 Brighton Beach Ave

    Brooklyn, NY 11235

    Map & Directions
  • 718-332-4704

About Ocean View Optical

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Everyone in the store was exceptionally rude, disrespectful and unprofessional. The boss yelled at me, told me to get out of the store and he doesn't need anymore customers like me (all completely uncalled for!) This was the absolute worst experience I had while trying to buy glasses. I will never go back there and I do not recommend that anyone else does.

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★☆☆☆☆

Everyone in the store was exceptionally rude, disrespectful and unprofessional. The boss yelled at me, told me to get out of the store and he doesn't need anymore customers like me (all completely uncalled for!) This was the absolute worst experience I had while trying to buy glasses. I will never go back there and I do not recommend that anyone else does.

Pros: NONE

Cons: TERRIBLE CUSTOMER SERVICE!!!!

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i found that going to this place was a really negative experience. i had to wait almost 2 hours to be examined and the workers were always too busy to answer my questions. they lost my file and glasses, were rude instread of trying to resolve, very humiliating by claiming that i probably dont know what i am talking about and i dont know how to properly spell my name. accused me of stealing the file they lost. would never recommend anyone to go back there, there are a lot better optical places in the the same area that would be more than happy to keep customers satisfied instead of insulted and put down. i have had glasses for over 30 years and this was really the first time that i had any experience like this one. i realize they have many stores but they wont have too many customers left if they continue to treat others like they did with me.

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★☆☆☆☆

i found that going to this place was a really negative experience. i had to wait almost 2 hours to be examined and the workers were always too busy to answer my questions. they lost my file and glasses, were rude instread of trying to resolve, very humiliating by claiming that i probably dont know what i am talking about and i dont know how to properly spell my name. accused me of stealing the file they lost. would never recommend anyone to go back there, there are a lot better optical places in the the same area that would be more than happy to keep customers satisfied instead of insulted and put down. i have had glasses for over 30 years and this was really the first time that i had any experience like this one. i realize they have many stores but they wont have too many customers left if they continue to treat others like they did with me.

Pros: none that i can think of other than if you live in the area and dont mind a store that focuses on quantity rather than quality and respect for the customer.

Cons: poor customer service, long wait, chance that they may lose your file because they dont pay attention to each customer.

 

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