Country Time Cycle

★★★★☆
  • 6995 Main Rd

    Mattituck, NY 11952

    Map & Directions
  • 631-298-8700

About Country Time Cycle

Sports & Recreation

Sports & Recreation
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4.0 5
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I just purchased a new road bike from Greg at Country Time. It was one of the best purchasing experiences that I have ever had. I wanted the carbon fiber Giant Advanced, and Greg helped me pick out the size that was best for me.

3
★★★★★

I just purchased a new road bike from Greg at Country Time. It was one of the best purchasing experiences that I have ever had. I wanted the carbon fiber Giant Advanced, and Greg helped me pick out the size that was best for me.

.

This is a high-quality, professional, customer service driven establishment that also sells high quality merchandise. Make sure you are comparing apples-to-apples when discussing prices. You get what you pay for. And they are not necessarily out of the league of mainstream when discussing prices.
We bought my son's first bike from Country Time years ago. It has been handed down to our younger son, ridden hard and crashed numerouos times yet it still rides safe and well - a good, quality kid's bike that was not overly expensive. My oldest son had saved his gift-cards from Toys R Us and bought himself a bike there a few years ago. It is cheaply made and ill-assembled - I have made numerous adjustments to make it acceptable but it will never be right - and it was "on sale" for $100.00 - supposedly marked down from $200.00. Five years ago, I bought a new Cannondale road bike from Country Time for myself and am delighted with it. They factory ordered it for me since the color I wanted was not in stock, they took the time to properly fit me to it before and after the sale, and took all the time that I needed to make the fitting as accurate and comfortable as possible. I paid under MSRP for the bike with no haggling. It was delivered in perfect working order and has needed no repairs save for a couple of flat tires in over 2,000 miles of riding. They have numerous, high-quality accessories in stock and are always courteous and professional.
You *might* pay less for a comparable bike in a big box store. You *will* receive inferior service at that big box store. You decide what it is worth. Country Time has easily earned my business.

5
★★★★★

This is a high-quality, professional, customer service driven establishment that also sells high quality merchandise. Make sure you are comparing apples-to-apples when discussing prices. You get what you pay for. And they are not necessarily out of the league of mainstream when discussing prices.
We bought my son's first bike from Country Time years ago. It has been handed down to our younger son, ridden hard and crashed numerouos times yet it still rides safe and well - a good, quality kid's bike that was not overly expensive. My oldest son had saved his gift-cards from Toys R Us and bought himself a bike there a few years ago. It is cheaply made and ill-assembled - I have made numerous adjustments to make it acceptable but it will never be right - and it was "on sale" for $100.00 - supposedly marked down from $200.00. Five years ago, I bought a new Cannondale road bike from Country Time for myself and am delighted with it. They factory ordered it for me since the color I wanted was not in stock, they took the time to properly fit me to it before and after the sale, and took all the time that I needed to make the fitting as accurate and comfortable as possible. I paid under MSRP for the bike with no haggling. It was delivered in perfect working order and has needed no repairs save for a couple of flat tires in over 2,000 miles of riding. They have numerous, high-quality accessories in stock and are always courteous and professional.
You *might* pay less for a comparable bike in a big box store. You *will* receive inferior service at that big box store. You decide what it is worth. Country Time has easily earned my business.

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I'll have to respectfully disagree with the other reviewer. We'd dealt with Greg and his staff in the past for both my daughter and my wife and this spring I found myself in the market for a new road bike. Admittedly, I was clueless having not bought a bike in years. I did my research and knew what I was looking for in a general way, but also needed some advice.

They could not have been more accommodating, special ordering me a number of bikes to try and letting me go on long distance rides - not once around the block - just top make sure I was comfortable with the purchase. What's more, they even offered to drop a bike off at my house for a couple of day's test drive - who does that?

What's more, their advice and expertise was spot on, and at the end of my search I would up paying well below list on the Trek i bought - these guys couldn't have been better and will always get my business. in fact, since I got my bike I've sent other people there and they report the same experience.

This is an excellent shop, period.

2
★★★★★

I'll have to respectfully disagree with the other reviewer. We'd dealt with Greg and his staff in the past for both my daughter and my wife and this spring I found myself in the market for a new road bike. Admittedly, I was clueless having not bought a bike in years. I did my research and knew what I was looking for in a general way, but also needed some advice.

They could not have been more accommodating, special ordering me a number of bikes to try and letting me go on long distance rides - not once around the block - just top make sure I was comfortable with the purchase. What's more, they even offered to drop a bike off at my house for a couple of day's test drive - who does that?

What's more, their advice and expertise was spot on, and at the end of my search I would up paying well below list on the Trek i bought - these guys couldn't have been better and will always get my business. in fact, since I got my bike I've sent other people there and they report the same experience.

This is an excellent shop, period.

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My bottom bracket and/or crankarm had a little bit of play in it so I stopped by last weekend to have it tightened up (forgot my tools)
To my extreme disappointment they charged me 15 dollars for this simple repair, literally a turn of wrench. I could have bought the tool I needed and cup of coffee for that price. Really insulting for a first time customer, especially one that is looking to buy a new bike for both his mom and girlfriend. We certainly won't be shopping here.

0
★☆☆☆☆

My bottom bracket and/or crankarm had a little bit of play in it so I stopped by last weekend to have it tightened up (forgot my tools)
To my extreme disappointment they charged me 15 dollars for this simple repair, literally a turn of wrench. I could have bought the tool I needed and cup of coffee for that price. Really insulting for a first time customer, especially one that is looking to buy a new bike for both his mom and girlfriend. We certainly won't be shopping here.

Pros: Nice floor staff

Cons: Overpriced repairs and retail

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This is a nice store but totally over priced! All of the bikes seem to be 10 times more expensive than other stores that sell bikes! I'm sure you get quality service, but who can afford these bikes with our economy? We're hoping to start riding more bikes b/cof gas prices, but we can't even afford the bikes!

3
★★★☆☆

This is a nice store but totally over priced! All of the bikes seem to be 10 times more expensive than other stores that sell bikes! I'm sure you get quality service, but who can afford these bikes with our economy? We're hoping to start riding more bikes b/cof gas prices, but we can't even afford the bikes!

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