The staff is relatively nice, however, I feel that I was grossly overcharged and I did not receive what I asked for. I paid $114 for color and cut. I wanted a very dark brown with the underside a VERY RED with an additonal streak of the red on top. I went in saying very funky, not at all subtle. I was talked out of the streak on top because it would be too much work, with the colorist hiding behind "well we'll have to pre-lighten your hair and it might get a little dry"... . I knew about the process going in, I've been dying my hair since I'm 15 and it know what hydrating and conditioning color treated hair is; and the red that was dyed was a deep red/violet. Almost a more violet auburn. Very subtle. Not only that, I was charged for a duel process for semi permanent color that needs to be redone in 3 weeks. With the cut, I had been there before for the cut and I wanted the same thing. My hair has grown out substantially so I expected to take alot of hair off. However, it was barely a trim AND the stylists hands stunk of cigaretts. I'm sorry, but my hair was wet and she was running her fingers through it. I'm NOT a smoker and I don't appreciate my hair STINKING of smoke. Aside from that, she was in a completely crappy mood and was barely able to hold a semi civil conversation. I left there feeling completely taken advantage of and will never go back. Overpriced, pretentious and unprofessional.
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