Serafini Nissan Volvo

★★★★★
Vestal Nissan. Visit Us Online for Local Offers & Events.
  • 3101 Vestal Pkwy E

    Vestal, NY 13850

    Map & Directions
  • 607-729-3511

4.5714 7
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Was told by Mark at Serafini "Thanks for wasting my time!" then he hung up on me after I had the decency to call him, thank him for his time and let him know that we went with the other dealer that gave us a better deal. Hope he never sells another car.

1
★☆☆☆☆

Was told by Mark at Serafini "Thanks for wasting my time!" then he hung up on me after I had the decency to call him, thank him for his time and let him know that we went with the other dealer that gave us a better deal. Hope he never sells another car.

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Overall, an excellent experience. I bought from Serafini Nissan for 16 years. I don't go anywhere else to purchase a new vehicle. Here I know I will be treated fairly. All service is done very well Thanks guys, it was a real pleasure.

3
★★★★★

Overall, an excellent experience. I bought from Serafini Nissan for 16 years. I don't go anywhere else to purchase a new vehicle. Here I know I will be treated fairly. All service is done very well Thanks guys, it was a real pleasure.

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Your sales rep Mark is very pleasant to do business with. In my opinion, he is a great addition to your team. I have enjoyed doing business with him very much. I give him an A+ A+ A+ rating!! I'm looking forward to buying a car from you

3
★★★★★

Your sales rep Mark is very pleasant to do business with. In my opinion, he is a great addition to your team. I have enjoyed doing business with him very much. I give him an A+ A+ A+ rating!! I'm looking forward to buying a car from you

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The people here were very nice. They all pitched a group effort. Not only did they sell a car, they gave wonderful advice! This was my second purchase here and I plan on buying again here soon!

3
★★★★★

The people here were very nice. They all pitched a group effort. Not only did they sell a car, they gave wonderful advice! This was my second purchase here and I plan on buying again here soon!

.

Mike was a great salesman. I felt no pressure and he provided many sales options. If you want to buy a car, I suggest you find Mike!

3
★★★★★

Mike was a great salesman. I felt no pressure and he provided many sales options. If you want to buy a car, I suggest you find Mike!

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was buying new nissan xterra,I went to Serafini test drove, loved it my husband negotiated a deal with sales mgr. over the phone on the vehicle I test drove. When he went down to sign the paper and put a deposit on the vehicle, they had switched the vehicles to a different white one without the tow package and other upgrades. When we confronted them on it they said too bad and wouldnt honor the deal. Went to Maquires they honored the price Serafini gave us on the upgraded vehicle. Took my xterra in for the 60,000 mile inspection paid $364.00, which included all electrical,change all fluids,wipers,brakes, etc.. 2 days later went to help someone start thier car, battery terminal so corroted couldnt lift cover off terminal had to use screwdriver. 5 days later took for new tires when they took tires off my rear brake was completely gone metal to metal needed all new rotor and pads. all fluids were low, they put they standard oil in my car and always had the total synthetic, specifically told them about oil. when I called the service mgr. to complain she had a nasty attitude on phone. My sons met with her and she offered to refund me $50.00 and maybe give me $50.00 off the brake repair. Like I would ever let them touch my car again. I had asked them to have body man look at 2 rust spots on inside of rear hatch. There are 2 spots the size of a dime, about an inch away from the latch, the body shop mgr told me it was because there was a pebble in the gasket. I absolutely laughed they really thought I was that stupid of a women. I asked them wouldnt the gasket have a hole in it? I also have documentation of where I had been asking about the rust on the hatch for 2 years. Lazy Lazy Lazy. They just do not want to do thier job.

1
★☆☆☆☆

was buying new nissan xterra,I went to Serafini test drove, loved it my husband negotiated a deal with sales mgr. over the phone on the vehicle I test drove. When he went down to sign the paper and put a deposit on the vehicle, they had switched the vehicles to a different white one without the tow package and other upgrades. When we confronted them on it they said too bad and wouldnt honor the deal. Went to Maquires they honored the price Serafini gave us on the upgraded vehicle. Took my xterra in for the 60,000 mile inspection paid $364.00, which included all electrical,change all fluids,wipers,brakes, etc.. 2 days later went to help someone start thier car, battery terminal so corroted couldnt lift cover off terminal had to use screwdriver. 5 days later took for new tires when they took tires off my rear brake was completely gone metal to metal needed all new rotor and pads. all fluids were low, they put they standard oil in my car and always had the total synthetic, specifically told them about oil. when I called the service mgr. to complain she had a nasty attitude on phone. My sons met with her and she offered to refund me $50.00 and maybe give me $50.00 off the brake repair. Like I would ever let them touch my car again. I had asked them to have body man look at 2 rust spots on inside of rear hatch. There are 2 spots the size of a dime, about an inch away from the latch, the body shop mgr told me it was because there was a pebble in the gasket. I absolutely laughed they really thought I was that stupid of a women. I asked them wouldnt the gasket have a hole in it? I also have documentation of where I had been asking about the rust on the hatch for 2 years. Lazy Lazy Lazy. They just do not want to do thier job.

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"If you can't say anything good about something, say NOTHING."

SERAFINI NISSAN-VOLVO==="nothing"

3
★★★★★

"If you can't say anything good about something, say NOTHING."

SERAFINI NISSAN-VOLVO==="nothing"

 

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