Imperial Hand Car Wash

★★★☆☆

About Imperial Hand Car Wash

Categories

Automotive

Automotive
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3.0 7
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I went to this car wash after reading reviews from web and paid $217.74 ( compound and seat shampoo ) but what I got scratches !!! My Rav4 spare tire hard cover was badly scratched and the owner Dominic was in completely denial mode. I

3
★★★★★

I went to this car wash after reading reviews from web and paid $217.74 ( compound and seat shampoo ) but what I got scratches !!! My Rav4 spare tire hard cover was badly scratched and the owner Dominic was in completely denial mode. I

.

Update **10/21/12 ** Filed a lawsuit and awaiting hearing from the court

I went to this car wash after reading reviews from web and paid $217.74 ( compound and seat shampoo ) but what I got scratches !!! My Rav4 spare tire hard cover was badly scratched and the owner Dominic was in completely denial mode. I have filed complaint against this business.

Beware and check your vehicle before handing over for car wash and let them give you in writing else car wash owners will ask proof for any damage!!!

1
★☆☆☆☆

Update **10/21/12 ** Filed a lawsuit and awaiting hearing from the court

I went to this car wash after reading reviews from web and paid $217.74 ( compound and seat shampoo ) but what I got scratches !!! My Rav4 spare tire hard cover was badly scratched and the owner Dominic was in completely denial mode. I have filed complaint against this business.

Beware and check your vehicle before handing over for car wash and let them give you in writing else car wash owners will ask proof for any damage!!!

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What's wrong with the other ppl here rating bad?? I rated 5 since guys working there are very nice and they know what they are doing, especially the lube guys, i have changed my oil so many times there and they do great job with professionalism.Yet i do not like the hand car wash. My cars have never been spotless once. Can't even dry the car good. Also you tip the guys putting the $ into the tip box but they still look at your face/hand expecting tip individually. Still i can't complain since i get my cars washed free with every oil changes.

5
★★★★★

What's wrong with the other ppl here rating bad?? I rated 5 since guys working there are very nice and they know what they are doing, especially the lube guys, i have changed my oil so many times there and they do great job with professionalism.Yet i do not like the hand car wash. My cars have never been spotless once. Can't even dry the car good. Also you tip the guys putting the $ into the tip box but they still look at your face/hand expecting tip individually. Still i can't complain since i get my cars washed free with every oil changes.

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I used to take my brand new car there. After about a year, the crew changed and they always leave streaks on my windows, even after me telling them and management.

0
★☆☆☆☆

I used to take my brand new car there. After about a year, the crew changed and they always leave streaks on my windows, even after me telling them and management.

Pros: quick-used to be good

Cons: New crew sucks

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Went there for a wash. Took a while to get the job done. They did a decent job, but scratched my car. When I confronted them, they denied everything.

2
★★☆☆☆

Went there for a wash. Took a while to get the job done. They did a decent job, but scratched my car. When I confronted them, they denied everything.

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The guys in the oil change shop are lazy and never on time to open up!
I try to get an oil change and wash before work, but the oil change is always late opening or they have 1 guy in there working on 3 cars by himself.
He changes the oil, do the computer work and takes the car to the wash while the other customers wait til he comes back to work on his car.
A lot of time wasted.

3
★★★☆☆

The guys in the oil change shop are lazy and never on time to open up!
I try to get an oil change and wash before work, but the oil change is always late opening or they have 1 guy in there working on 3 cars by himself.
He changes the oil, do the computer work and takes the car to the wash while the other customers wait til he comes back to work on his car.
A lot of time wasted.

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0 out of 1 people found this review helpful.

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I've used this car wash several times. They seem to do a decent job. However, once when I left there the bottom portions of the fenders on my car were still somewhat dirty.

3
★★★☆☆

I've used this car wash several times. They seem to do a decent job. However, once when I left there the bottom portions of the fenders on my car were still somewhat dirty.

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