Roto-Rooter Plumbing & Drain

★☆☆☆☆
  • 1911 S Salina St

    Syracuse, NY 13205

    Map & Directions
  • 315-475-4444

About Roto-Rooter Plumbing & Drain

Categories
  • Sewer Contractors
  • Excavating Contractors
  • Heating Contractors
  • Plumbers
  • Construction Companies
Details
  • Fire Damage Restoration
  • Water Damage Restoration
  • Roto Rooter
  • Sewer Main Clearing
  • Sewer Main Repair
  • Septic Tank Cleaning
  • Drain Cleaning
  • Water Heaters
  • Restaurant Equipment

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Syracuse:
Resultset_next

Pacemaker Buildings

PO Box 259 North Webster, IN

Resultset_next

Tl Jackson Construction

11273 N Syracuse Webster Rd Syracuse, IN

1.0 1
Hi! Sign in to let us know how Roto-Rooter Plumbing & Drain was?
Write a Review
.

At first I admired their work ethic. They were on time and the work, a clog was resolved to my satisfaction.\r\nFive months later our bathroom sink clogged again.\r\nThey sent a man who fixed the problem but broke one of the plastic nuts securing the pop up lever to the pipe.\r\nNot to go deep into the issue, the man was having personal issues and I did not report the claim to his office. This was one month ago to the day. Finally the nut cracked and water was in and around our vanity.\r\nI called and spoke to a tech named Dominic at 2:00 PM and explained the problem...he originally performed the work. Dominic claimed he was on a call in Cicero, I reside in Liverpool, and he would call me when he finished. I waited and called back at 5:00 PM...he has yet to return the call and we are stuck with buckets until I visit Lowes or Home Depot to repair the fixture and clean up the mess. Obviously my wife and I are not happy with the lack of customer service from Dominic and I seriously doubt we will use their service in the future.\r\nIt gets worse.\r\nI contacted the company on Monday morning the 20th and explained the situation in detail. I at best expected a phone call back from one of the principals regarding the lack of concern and poor customer service we received...once again...nothing.\r\nI would assume that the service staff follows by example. Rephrase the above...I will not be using their service in the future,

0
★☆☆☆☆

At first I admired their work ethic. They were on time and the work, a clog was resolved to my satisfaction.\r\nFive months later our bathroom sink clogged again.\r\nThey sent a man who fixed the problem but broke one of the plastic nuts securing the pop up lever to the pipe.\r\nNot to go deep into the issue, the man was having personal issues and I did not report the claim to his office. This was one month ago to the day. Finally the nut cracked and water was in and around our vanity.\r\nI called and spoke to a tech named Dominic at 2:00 PM and explained the problem...he originally performed the work. Dominic claimed he was on a call in Cicero, I reside in Liverpool, and he would call me when he finished. I waited and called back at 5:00 PM...he has yet to return the call and we are stuck with buckets until I visit Lowes or Home Depot to repair the fixture and clean up the mess. Obviously my wife and I are not happy with the lack of customer service from Dominic and I seriously doubt we will use their service in the future.\r\nIt gets worse.\r\nI contacted the company on Monday morning the 20th and explained the situation in detail. I at best expected a phone call back from one of the principals regarding the lack of concern and poor customer service we received...once again...nothing.\r\nI would assume that the service staff follows by example. Rephrase the above...I will not be using their service in the future,

Message from Roto-Rooter Plumbing & Drain

Complete Plumbing & Drain Cleaning 24 Hours/7 Days!

More about Roto-Rooter Plumbing & Drain

Emergency Plumbing Repairs, 24/7 Emergency Service, Written Estimates, No Hassle Service Guarantees, Plumbing, Drain cleaning, Sewer Repair, Plumbers, Plumbing Services, Sewage, Toilet Repair, Sewage Repair

Articles and Advice

 

Wait, you're the expert.

If you've been to or used Roto-Rooter Plumbing & Drain, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review