Pets Plus-Reptiles & Exotic

★★★☆☆
  • 421 West Ave

    Lockport, NY 14094

    Map & Directions
  • 716-433-0460

Pets & Animals

Pets & Animals
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I bought a puppy from them for $700. After getting her home I found out that she had possible Parvo. When I called, they told me to keep an eye on her for a week or so to see if he symptoms got better. After calling a vet, they told me that she needed to be seen right away. They also said that Parvo treatment was very expensive. There is supposed to be a warrantee on the dog so I called the owner. He said that there was no reason to take it to the vet and to just keep an eye on her. If things didn't get better I could bring her back for a refund. I didn't want to just sit and watch her die so I had to take her to the vet and pay for her treatment. Turned out it wasn't Parvo but that she had been being fed cat food at the store which gave her the diarriaha. I didn't want to bring her back fearing that they would not care for her. She continued to get better and now we have had her for 1 year and love her very much. I just wish they would have taken better care and responsibility for this dog and paid for her treatment. I wouldn't recommend that you buy a puppy from them.

2
★★☆☆☆

I bought a puppy from them for $700. After getting her home I found out that she had possible Parvo. When I called, they told me to keep an eye on her for a week or so to see if he symptoms got better. After calling a vet, they told me that she needed to be seen right away. They also said that Parvo treatment was very expensive. There is supposed to be a warrantee on the dog so I called the owner. He said that there was no reason to take it to the vet and to just keep an eye on her. If things didn't get better I could bring her back for a refund. I didn't want to just sit and watch her die so I had to take her to the vet and pay for her treatment. Turned out it wasn't Parvo but that she had been being fed cat food at the store which gave her the diarriaha. I didn't want to bring her back fearing that they would not care for her. She continued to get better and now we have had her for 1 year and love her very much. I just wish they would have taken better care and responsibility for this dog and paid for her treatment. I wouldn't recommend that you buy a puppy from them.

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We have been going to pets plus for over 8 years. My In-laws bought their dog their 15 years ago. we have fish, 2 cats and a bunny that we have purchased in the last 8years. Yesterday we were in the area and decided to stop in and let my

3
★★★★★

We have been going to pets plus for over 8 years. My In-laws bought their dog their 15 years ago. we have fish, 2 cats and a bunny that we have purchased in the last 8years. Yesterday we were in the area and decided to stop in and let my

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This is the best pet store anywhere

3
★★★★★

This is the best pet store anywhere

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great fish help. very knowlaged employees!

3
★★★★★

great fish help. very knowlaged employees!

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My beautiful macaw "sweetie" is the best purchase I ever made. Healthy & sweet after 20 years still.

3
★★★★★

My beautiful macaw "sweetie" is the best purchase I ever made. Healthy & sweet after 20 years still.

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since they refinished their fish room I haven't stepped foot in another fish store

3
★★★★★

since they refinished their fish room I haven't stepped foot in another fish store

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Very helpful with any questions! Great reptile help! Great selection with fish!

3
★★★★★

Very helpful with any questions! Great reptile help! Great selection with fish!

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Employees very knowledgable helped me set up a bearded dragon cage & taught me exactly how to care for it.

3
★★★★★

Employees very knowledgable helped me set up a bearded dragon cage & taught me exactly how to care for it.

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Beautiful store, tons of animals & excellent customer service. Will be back on a regular basis.

3
★★★★★

Beautiful store, tons of animals & excellent customer service. Will be back on a regular basis.

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Great prices on cat toys, dog treats, dog clothes and many other supplies compared to the larger chains.

3
★★★★★

Great prices on cat toys, dog treats, dog clothes and many other supplies compared to the larger chains.

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Excellent reptile selection. By far the largest in the area. They have many hard to find lizards, and sell them for a fraction of the cost of the Rochester stores.

3
★★★★★

Excellent reptile selection. By far the largest in the area. They have many hard to find lizards, and sell them for a fraction of the cost of the Rochester stores.

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Today was are first visit to Pets Plus it was awesome :) their service & prices are the best & we will definitely be back :) a lot!!!!!!

3
★★★★★

Today was are first visit to Pets Plus it was awesome :) their service & prices are the best & we will definitely be back :) a lot!!!!!!

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Good employees, great with reptiles. Great selection, good, clean shelfs. Awesome customer satisfaction.

3
★★★★★

Good employees, great with reptiles. Great selection, good, clean shelfs. Awesome customer satisfaction.

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I can't say anything bad about Pet's Plus. It is where I bought my baby, Neill, who was the first pug I ever owned. I stop in there often to admire the puppies and kittens they have for sale. I definitely see a Bengal kitten in my

3
★★★★★

I can't say anything bad about Pet's Plus. It is where I bought my baby, Neill, who was the first pug I ever owned. I stop in there often to admire the puppies and kittens they have for sale. I definitely see a Bengal kitten in my

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I cant say enough about Pets Plus! The have dogs and cats and birds and ginnie pigs and hamsters and some long animal and fish and bunnies and cats! I dont want to have to drive all the way to the Buffalo zoo and pay for it, so I take my

3
★★★★★

I cant say enough about Pets Plus! The have dogs and cats and birds and ginnie pigs and hamsters and some long animal and fish and bunnies and cats! I dont want to have to drive all the way to the Buffalo zoo and pay for it, so I take my

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These guys have some pretty awesome stuff. They have a wide selection of animals and they are in good hands. As of care idk what happened before but now they are great caretakers. I have no complaints about the place. Pets Plus is

3
★★★★★

These guys have some pretty awesome stuff. They have a wide selection of animals and they are in good hands. As of care idk what happened before but now they are great caretakers. I have no complaints about the place. Pets Plus is

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The guy That works in the reptile dept is the best. He knows what he's doing. he's also knows what is needed with your pet care needs and knows what you want and how to get it. and hes a nice guy.

3
★★★★★

The guy That works in the reptile dept is the best. He knows what he's doing. he's also knows what is needed with your pet care needs and knows what you want and how to get it. and hes a nice guy.

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My freshwater tank looks superb all thanks to Pets Plus. i recently purchased 2 Madagascar Lace, a few Val, 3 African Butterfly Fish, and 2 Bamboo Shrimp. Everything is healthy and looks great! and the customer service was excellent! Thank You

4
★★★★☆

My freshwater tank looks superb all thanks to Pets Plus. i recently purchased 2 Madagascar Lace, a few Val, 3 African Butterfly Fish, and 2 Bamboo Shrimp. Everything is healthy and looks great! and the customer service was excellent! Thank You

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This place is terrible. Their animals die after a few days or maybe if you are lucky a week. Their animals are diseased and it's not worth the disappointment to a child to go there to buy an animal to just have it die a week later. My child bought a guinea pig here and she dies within 5 days, of course we burried her because that's what my 6 year old wanted to do. I asked the owner if it was necessary to bring in the dead animal or just the receipt and was told it wasn't necessary to bring in the dead animal. Upon arrival the girl behind the counter did nothing but roll her eyes at me and my 6 year old. Terrible, terrible, terrible place! Do NOT go here. Upon leaving this place my daugher said, "Mom, lets go somewhere else. I do not want to dig up my guinea pig, that isn't right." It's worth the drive to go somewhere else!

1
★☆☆☆☆

This place is terrible. Their animals die after a few days or maybe if you are lucky a week. Their animals are diseased and it's not worth the disappointment to a child to go there to buy an animal to just have it die a week later. My child bought a guinea pig here and she dies within 5 days, of course we burried her because that's what my 6 year old wanted to do. I asked the owner if it was necessary to bring in the dead animal or just the receipt and was told it wasn't necessary to bring in the dead animal. Upon arrival the girl behind the counter did nothing but roll her eyes at me and my 6 year old. Terrible, terrible, terrible place! Do NOT go here. Upon leaving this place my daugher said, "Mom, lets go somewhere else. I do not want to dig up my guinea pig, that isn't right." It's worth the drive to go somewhere else!

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This place is terrible. Their animals die after a few days or maybe if you are lucky a week. Their animals are diseased and it's not worth the disappointment to a child to go there to buy an animal to just have it die a week later. My

3
★★★★★

This place is terrible. Their animals die after a few days or maybe if you are lucky a week. Their animals are diseased and it's not worth the disappointment to a child to go there to buy an animal to just have it die a week later. My

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I've shopped at pets plus multiple times,all animals i have purchased being a Chinese water dragon and a white lined gecko are still alive and healthy.The place may have some dead animals, but find me a pet store that their animals don't

3
★★★★★

I've shopped at pets plus multiple times,all animals i have purchased being a Chinese water dragon and a white lined gecko are still alive and healthy.The place may have some dead animals, but find me a pet store that their animals don't

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5 years of nothing but problems with our 1000 dollar pug. today at 5 years she had passed due liver failure. wish you were here to explain to my 5 and 10 year old why there dog is here any more.

3
★★★★★

5 years of nothing but problems with our 1000 dollar pug. today at 5 years she had passed due liver failure. wish you were here to explain to my 5 and 10 year old why there dog is here any more.

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Pets Plus-Reptiles & Exotic Fish
4.5 star rating
3 reviews

Category: Pet Stores [Edit]
421 West Ave
Lockport, NY 14094
(716) 433-0460
Sasquatch Out for Savings!
Pets Plus outside fish mural.

Pets Plus in Lockport, NY.
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Review from Rosa M.
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1 review
Rosa M.
Gasport, NY

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5.0 star rating
8/12/2011

Pets Plus is a supplier of puppy mill puppies. We have visited the store, seen the papers on these puppies and KNOW the puppies come from a puppy miller in upstate NY. The owner is a liar when she says the pups come from a reputable breeder and the pups are home raised. Remember when you buy a puppy from a pet store, you are not saving the puppy. When you buy one another one sadly takes it's place. So the vicious cycle continues. The only way to stop puppy mills it is to stop buying puppies from pet stores.

No reputable breeder would EVER sell their puppies to a pet store.

They breed Bengal kittens. They live in horrible conditions. No itten should be living in those conditions. The parents just breed and breed and breed. That is no way for a cat to live. Disgusting!

Like there isn't enough cats and kittens being killed everyday in shelters because there are not enough homes for them.

1
★☆☆☆☆

Pets Plus-Reptiles & Exotic Fish
4.5 star rating
3 reviews

Category: Pet Stores [Edit]
421 West Ave
Lockport, NY 14094
(716) 433-0460
Sasquatch Out for Savings!
Pets Plus outside fish mural.

Pets Plus in Lockport, NY.
Add Photos
First to Review
Photo of Aich K.
Aich K.

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Send to Friend Bookmark Send to Phone Edit My Review
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Equine & Pet Supplies

Visit Our Complete Online Catalog For All Your Horse Supply Needs!
www.UnitedVetEquine.com
Shop Online Pet Store

Discount Pet Store Supplies, Shop Now & Save Big On Pet Products
BetterPetsShop.com/Online-Store
3 reviews for Pets Plus-Reptiles & Exotic Fish
Sort by: Yelp Sort | Date | Rating | Useful | Funny | Cool | Total Votes | Friends' | Elites'
All Reviews

Review from Rosa M.
Photo of Rosa M.

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1 review
Rosa M.
Gasport, NY

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5.0 star rating
8/12/2011

Pets Plus is a supplier of puppy mill puppies. We have visited the store, seen the papers on these puppies and KNOW the puppies come from a puppy miller in upstate NY. The owner is a liar when she says the pups come from a reputable breeder and the pups are home raised. Remember when you buy a puppy from a pet store, you are not saving the puppy. When you buy one another one sadly takes it's place. So the vicious cycle continues. The only way to stop puppy mills it is to stop buying puppies from pet stores.

No reputable breeder would EVER sell their puppies to a pet store.

They breed Bengal kittens. They live in horrible conditions. No itten should be living in those conditions. The parents just breed and breed and breed. That is no way for a cat to live. Disgusting!

Like there isn't enough cats and kittens being killed everyday in shelters because there are not enough homes for them.

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i went to pets plus yesterday and let me tell you it was horrible all i was looking for was a kitten for a friend of mine and i found what i was looking for but when i went to go and ask questions about the kittens the girl had no info and was completely rude. she told me the wrong price on how much they were and she did even know when the kittens would be ready.then my son wanted to see the reptiles so we went back to the reptiles and they were so hungry that they were attacking us through there cages! i have never seen reptiles do that before. and when it was brought to someones attention all they said was some animals arent ment to be sold just looked at! doesnt mean you can feed them! that place really went down hill since i was a child.

1
★☆☆☆☆

i went to pets plus yesterday and let me tell you it was horrible all i was looking for was a kitten for a friend of mine and i found what i was looking for but when i went to go and ask questions about the kittens the girl had no info and was completely rude. she told me the wrong price on how much they were and she did even know when the kittens would be ready.then my son wanted to see the reptiles so we went back to the reptiles and they were so hungry that they were attacking us through there cages! i have never seen reptiles do that before. and when it was brought to someones attention all they said was some animals arent ment to be sold just looked at! doesnt mean you can feed them! that place really went down hill since i was a child.

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1 out of 1 people found this review helpful.

.

I got off the midnight shift,my daughter called me and said she drove by the fish place and said it was open at 10am,she said the open sign was on in big neon colors in the BIG front glass window.i said great ill get a water sample of my new tank i bought from them also my first time there.Went there OPEN sign in window on great parked my truck with two other vechicles in lot great door open great walked by two people who said hi great walked to where i bought my tank to get water tested and met a nice gentelman at first and i said hi how are you doing can i get a water sample of my tank he replyed we are closed and doing mantience at this time i said im sorry i seen the BIG neon sign in the window that said open and the door open and walked by two people who where employees and came in can you please do a water sample only 2 minutes he said when i bought the tank and he said when you come back later i will check it very rude .Itried to keep our money in our community and spend in our community even after all the bad complaints the fish place has i still did tried to help them out thanks for this site they lost a good customer so ill go where im welcomed. im a betting man they wont last till 5/5/11 with service like that and it does smell like that guy who told me to come backs breath you piece of turtle dump

1
★☆☆☆☆

I got off the midnight shift,my daughter called me and said she drove by the fish place and said it was open at 10am,she said the open sign was on in big neon colors in the BIG front glass window.i said great ill get a water sample of my new tank i bought from them also my first time there.Went there OPEN sign in window on great parked my truck with two other vechicles in lot great door open great walked by two people who said hi great walked to where i bought my tank to get water tested and met a nice gentelman at first and i said hi how are you doing can i get a water sample of my tank he replyed we are closed and doing mantience at this time i said im sorry i seen the BIG neon sign in the window that said open and the door open and walked by two people who where employees and came in can you please do a water sample only 2 minutes he said when i bought the tank and he said when you come back later i will check it very rude .Itried to keep our money in our community and spend in our community even after all the bad complaints the fish place has i still did tried to help them out thanks for this site they lost a good customer so ill go where im welcomed. im a betting man they wont last till 5/5/11 with service like that and it does smell like that guy who told me to come backs breath you piece of turtle dump

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i would never ever ever buy an animal from this place and I pitty anyone who does ( read this !!!!!!) I know somone who works there, the puppys and cats they aren't vet treated and they are from
Mills, and they put fish medicine in there water. The rodents are just feeders and
Left to die, most of them have "wet tail" wich will surely kill your hamster and the rats !! Are nothing more than a feeder rat, just the price is doubled. The owner if you search his name
Online he is a very shady guy and often screws people out of there money. I really wish somone would help shut them down !!!!

1
★☆☆☆☆

i would never ever ever buy an animal from this place and I pitty anyone who does ( read this !!!!!!) I know somone who works there, the puppys and cats they aren't vet treated and they are from
Mills, and they put fish medicine in there water. The rodents are just feeders and
Left to die, most of them have "wet tail" wich will surely kill your hamster and the rats !! Are nothing more than a feeder rat, just the price is doubled. The owner if you search his name
Online he is a very shady guy and often screws people out of there money. I really wish somone would help shut them down !!!!

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I bought a Hyland Lynx from them last year and he's amazing all around. Excellent health from day one.

5
★★★★★

I bought a Hyland Lynx from them last year and he's amazing all around. Excellent health from day one.

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I've been to pets plus many times and love to see all there differnent animals! They have a great selection and workers who do help you out! There is a few bad things about this pet store though...it is somewhat dirty and pretty smelly(but it's a pet store). I have bought 2 hamsters, a bunny, and a few fish from here that lived pretty long lives. I have seen some dead animals in the cages and it's probably from them fighting because there is soo many in one cage which is not a good idea. The dogs and cats are cute but look alittle sick. Overall it's not a terrible place but they could make it quite a bit better.

3
★★★☆☆

I've been to pets plus many times and love to see all there differnent animals! They have a great selection and workers who do help you out! There is a few bad things about this pet store though...it is somewhat dirty and pretty smelly(but it's a pet store). I have bought 2 hamsters, a bunny, and a few fish from here that lived pretty long lives. I have seen some dead animals in the cages and it's probably from them fighting because there is soo many in one cage which is not a good idea. The dogs and cats are cute but look alittle sick. Overall it's not a terrible place but they could make it quite a bit better.

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Have been a loyal customer here for a few years now and I DONT KNOW WHY. I haven't been in the store in almost half a year just went back today to realize what a filthhole it is. I have dropped thousands of dollars at this place, customer service is horrible, we would wait an hour just to get help, while they were waiting hand and foot on an idiot buying a beta. Coral and fish health pitiful they are charging 50 for a bleached out half dead brain coral, almost every tank has ich. Coral selection is pitiful and they are charging top dollar for corals with no color. Should just be shut down sad sad sad business. To the owners please just shut down if you hate what you do.

1
★☆☆☆☆

Have been a loyal customer here for a few years now and I DONT KNOW WHY. I haven't been in the store in almost half a year just went back today to realize what a filthhole it is. I have dropped thousands of dollars at this place, customer service is horrible, we would wait an hour just to get help, while they were waiting hand and foot on an idiot buying a beta. Coral and fish health pitiful they are charging 50 for a bleached out half dead brain coral, almost every tank has ich. Coral selection is pitiful and they are charging top dollar for corals with no color. Should just be shut down sad sad sad business. To the owners please just shut down if you hate what you do.

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Pets Pulse in Lockport NY is not a good pet store. They lie to people about the pets there. The store always smells bad and they are over priced. They do not take good care of the animals that are in the shop and I would never buy from them.

1
★☆☆☆☆

Pets Pulse in Lockport NY is not a good pet store. They lie to people about the pets there. The store always smells bad and they are over priced. They do not take good care of the animals that are in the shop and I would never buy from them.

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I would like to say, coming from someone who works in a pet store.. This is disgusting. The reason why the selection is so different is because they don't seem to give a crap about their animals so they purchase a lot. Large chain stores order what they can handle so tanks aren't over crowded and they order animals that are LEGAL. They are given books and videos and are given tests to make sure employees know their facts before they can even work in certain departments. Large chains also do not sell dogs or cats in fear of receiving dogs or cats from a puppy mill type situation. They lend out some room for shelters to give a second chance to a dog or cat that was probably brought from a place like this. A PET is meant to be a lifelong companion.. not an accessory.. and not something to mistreat. Don't just buy something because it's illegal, big, exotic, aggressive, or "looks cool". And don't purchase a PET from a place who genuinely doesn't give a crap about the animals they are selling or their customers. If you are reading that customers have seen dead animals in cages and you are even going to consider purchasing a pet from here, you need to honestly reconsider buying a pet.

1
★☆☆☆☆

I would like to say, coming from someone who works in a pet store.. This is disgusting. The reason why the selection is so different is because they don't seem to give a crap about their animals so they purchase a lot. Large chain stores order what they can handle so tanks aren't over crowded and they order animals that are LEGAL. They are given books and videos and are given tests to make sure employees know their facts before they can even work in certain departments. Large chains also do not sell dogs or cats in fear of receiving dogs or cats from a puppy mill type situation. They lend out some room for shelters to give a second chance to a dog or cat that was probably brought from a place like this. A PET is meant to be a lifelong companion.. not an accessory.. and not something to mistreat. Don't just buy something because it's illegal, big, exotic, aggressive, or "looks cool". And don't purchase a PET from a place who genuinely doesn't give a crap about the animals they are selling or their customers. If you are reading that customers have seen dead animals in cages and you are even going to consider purchasing a pet from here, you need to honestly reconsider buying a pet.

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I have heard so many stories about how horrible this business is. If your going to own a pet, even if it is something as small as a hamster, you should always do your research and find reputable pet stores or breeders to get your pet and supplies. And I'm sorry, you are not doing your job as a responsible pet owner by going to a pet store with reviews as horrible as these.. Why on earth would you even consider going to a store to buy a lifelong pet when 5,000 animals were seized from there? And why on earth would you listen to a review when clearly the person who wrote it can't even spell... example "Yea Yea Yea what you kno bout a poe clay hourse. dat man with the beard. shuuut nuka dat be my cousin...he koo. and Dem Reptile Boys dey koo too. actually I fell like ya jus hatein on some hard workin Reptillian foke". Coming from someone who works at a pet store.. the number 1 priority is the animals you are selling. You come in early and leave late to make sure the animals are okay and taken care of. If a pet store cannot do that, there is a problem. I have a neighbor who just purchased a SICK kitten from Pets Plus and the owner wouldn't give them ANY proof of their medical records.. wouldn't give them proof of the breed or anything. He actually got furious with them for even asking when by LAW they are supposed to. If you want to purchase a pet from here, fine. But I feel sorry for the poor pet who has to suffer the consequences.

1
★☆☆☆☆

I have heard so many stories about how horrible this business is. If your going to own a pet, even if it is something as small as a hamster, you should always do your research and find reputable pet stores or breeders to get your pet and supplies. And I'm sorry, you are not doing your job as a responsible pet owner by going to a pet store with reviews as horrible as these.. Why on earth would you even consider going to a store to buy a lifelong pet when 5,000 animals were seized from there? And why on earth would you listen to a review when clearly the person who wrote it can't even spell... example "Yea Yea Yea what you kno bout a poe clay hourse. dat man with the beard. shuuut nuka dat be my cousin...he koo. and Dem Reptile Boys dey koo too. actually I fell like ya jus hatein on some hard workin Reptillian foke". Coming from someone who works at a pet store.. the number 1 priority is the animals you are selling. You come in early and leave late to make sure the animals are okay and taken care of. If a pet store cannot do that, there is a problem. I have a neighbor who just purchased a SICK kitten from Pets Plus and the owner wouldn't give them ANY proof of their medical records.. wouldn't give them proof of the breed or anything. He actually got furious with them for even asking when by LAW they are supposed to. If you want to purchase a pet from here, fine. But I feel sorry for the poor pet who has to suffer the consequences.

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2 out of 2 people found this review helpful.

.

Hi I go to this place because it is my local pet store. They are a somewhat reliable pet store. I purched 2 hamsters there and one bunny. the hamsters are still alive, but the bunny died within 4 days of me getting it :(
I have one more thing to say about this store. WHEN I VOLUNTERED THERE THEY WOULDN'T EVEN LET ME SEE THE UPSTAIRS! SO DON'T GO SAYING YOU HAVE!!!!!!!!!!!!!

1
★★☆☆☆

Hi I go to this place because it is my local pet store. They are a somewhat reliable pet store. I purched 2 hamsters there and one bunny. the hamsters are still alive, but the bunny died within 4 days of me getting it :(
I have one more thing to say about this store. WHEN I VOLUNTERED THERE THEY WOULDN'T EVEN LET ME SEE THE UPSTAIRS! SO DON'T GO SAYING YOU HAVE!!!!!!!!!!!!!

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Pets plus has a great selection of different fish and reptiles. I have been to many pet stores and they do have quite the selection...however they also have quite the selection of dead fish. Looking at the tops of the tanks you can almost be guaranteed to find a couple dead fish in each tank, except for the salt water tanks...probably because theyre a little more pricey. Theyre puppies make me sick to my stomach...if they spent so much money on vet bills, you would think theyd take an extra twenty minutes to bathe the puppies one and a while. Theyre never active, probably because theyre always exhausted from not getting proper nutrition. Puppies are exspensive, but you can definatly find a much better price for a much healthier puppy, and one that is actually taken care of. The only reason id ever consider buying a puppy from this place is to save it from where its currently staying.

1
★☆☆☆☆

Pets plus has a great selection of different fish and reptiles. I have been to many pet stores and they do have quite the selection...however they also have quite the selection of dead fish. Looking at the tops of the tanks you can almost be guaranteed to find a couple dead fish in each tank, except for the salt water tanks...probably because theyre a little more pricey. Theyre puppies make me sick to my stomach...if they spent so much money on vet bills, you would think theyd take an extra twenty minutes to bathe the puppies one and a while. Theyre never active, probably because theyre always exhausted from not getting proper nutrition. Puppies are exspensive, but you can definatly find a much better price for a much healthier puppy, and one that is actually taken care of. The only reason id ever consider buying a puppy from this place is to save it from where its currently staying.

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1 out of 1 people found this review helpful.

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the drugs run ramped in their,uneducated employees,the upstairs is a mess just a breeding room,dead reptiles hidden and in cages,every one knows who the coke head is and who the blonde at the front desk is and who shes doing not to say BOTH J&F pictures dont lie!!!!!!!!!!!they neglect all reptiles if it dies when u buy it they dont care,they should be shut down and closed and band from the reptile shows all over PA,OH,IL.FL every where we as a group are set out to inform the public befor every expo they attend wich we get table res&#'s with the names so we know they go by Reptile addicts or just known as the Kicks brothers or Hicks brothers STAY AWAY from these people they dont care about the reptiles or the dogs havent you seen the pictures?the city will hear our call for duty to shut them down and stop them from stealing peoples money,they dont care about you just them selves they are the poorest animal & reptile dive around who exploit poor sick infected reptiles,watch out for them at the expos and read our flyers at the expos

0
★☆☆☆☆

the drugs run ramped in their,uneducated employees,the upstairs is a mess just a breeding room,dead reptiles hidden and in cages,every one knows who the coke head is and who the blonde at the front desk is and who shes doing not to say BOTH J&F pictures dont lie!!!!!!!!!!!they neglect all reptiles if it dies when u buy it they dont care,they should be shut down and closed and band from the reptile shows all over PA,OH,IL.FL every where we as a group are set out to inform the public befor every expo they attend wich we get table res&#'s with the names so we know they go by Reptile addicts or just known as the Kicks brothers or Hicks brothers STAY AWAY from these people they dont care about the reptiles or the dogs havent you seen the pictures?the city will hear our call for duty to shut them down and stop them from stealing peoples money,they dont care about you just them selves they are the poorest animal & reptile dive around who exploit poor sick infected reptiles,watch out for them at the expos and read our flyers at the expos

Pros: none,none at all,never will be,we will see to that!!!!!!!!!!

Cons: mites,fecal matter in every cage,dead reptiles hidden

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We spent 950.00 on a puppy and supplies. They treated us like we were bothering them when we asked questions about her. It took over a week to get her papers. Hmmm 950.00. We also couldn't find anyone to help us when we wanted to see her, yet there were three employees outside smoking. Hmmm 950.00. You would think they would take more interest in the people keeping them in business. Are the people writing the positive reviews friends of the people who work there?

1
★☆☆☆☆

We spent 950.00 on a puppy and supplies. They treated us like we were bothering them when we asked questions about her. It took over a week to get her papers. Hmmm 950.00. We also couldn't find anyone to help us when we wanted to see her, yet there were three employees outside smoking. Hmmm 950.00. You would think they would take more interest in the people keeping them in business. Are the people writing the positive reviews friends of the people who work there?

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TO EVERYONE WHO SAYS THIS IS A GOOD PLACE....I have come to realise you need to have animal knowledge to know this is a bad place!!! first of all, no reliable breeder is going to sell puppies to a petstore i am sorry but the person who thinks that the reason they are expensive is b/c they see vets and what not is nothing more than wrong! havent you ever seen the show on puppy mills. they are terrible places!!! noone ever buy a puppy or kitten for that matter from a petstore! they are over priced and sickly...go to a reputable breeder and get a healthy pet for half the cost! Ive been in there and animals haave had no water, and the associates gave me attitude when i told them. as for the mites, ive been in there and seen them crawling on them!!! and they dont do anything about it. there lizards are sickly and dieing on their sales floor and they dont pull them, someone who dosent know anybetter will buy that lizard and the sales associates will sell it to them!!! If you know how to check for health on the particular animal you are interested in then id say this is a great store. but if you are not sure i would go somewhere that cares about their animals and customers. One thing i have to say is they do have a great fish department.

1
★☆☆☆☆

TO EVERYONE WHO SAYS THIS IS A GOOD PLACE....I have come to realise you need to have animal knowledge to know this is a bad place!!! first of all, no reliable breeder is going to sell puppies to a petstore i am sorry but the person who thinks that the reason they are expensive is b/c they see vets and what not is nothing more than wrong! havent you ever seen the show on puppy mills. they are terrible places!!! noone ever buy a puppy or kitten for that matter from a petstore! they are over priced and sickly...go to a reputable breeder and get a healthy pet for half the cost! Ive been in there and animals haave had no water, and the associates gave me attitude when i told them. as for the mites, ive been in there and seen them crawling on them!!! and they dont do anything about it. there lizards are sickly and dieing on their sales floor and they dont pull them, someone who dosent know anybetter will buy that lizard and the sales associates will sell it to them!!! If you know how to check for health on the particular animal you are interested in then id say this is a great store. but if you are not sure i would go somewhere that cares about their animals and customers. One thing i have to say is they do have a great fish department.

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5,000 animals seized from pet store

A complaint about some illegal, exotic reptiles spurred an all-day raid of Pets Plus on West Avenue.

Members of the Erie County SPCA animal rescue team and animal security investigators searched through the store Tuesday, looking for signs of animal cruelty and illegal animals.

The SPCA got a call from the Department of Environmental Conservation over the weekend, said SPCA spokeswoman Gina Browning

"The initial complaint was that there were illegal animals held here, exotics," Browning said. "The DEC arrived on the scene this weekend and raised concerns about animal cruelty issues."

She said the store was told to clean up its act. Meanwhile, a search warrant was obtained with the help of Judge Peter L. Broderick Sr. and First Assistant District Attorney Timothy R. Lundquist.

Inside, investigators found some illegal pets and poor conditions. A number of large constrictors and monitors were discovered in the search, said Joel Thomas, the Erie County SPCA's wildlife administrator. Some of these animals were illegal to possess in New York.

"There were more animals there than I have ever seen," Thomas said. "Some animals were not in healthy conditions. They had chronic and life-threatening diseases."

SPCA officials estimated the total animal count at between 5,000 to 8,000, including reptiles and amphibians that were being bred on the second floor. Not all of the animals were deemed sick or neglected by veterinarians sent over from the Buffalo Zoo.

Thomas said some of the cages were dirty and littered with feces. Some animals had not been fed or had their cages cleaned, information backed up by the store's own cleaning logs for each animal.

Some of the most serious cases were seized Tuesday by the SPCA for immediate treatment. Among the transported animals, there were three crested geckos, a vine python, an Argus monitor with a serious infection and a dehydrated chameleon.

Other animals who the SPCA deemed important to the investigation received red tags on their cages. Browning said one of the frogs was so sick that it could barely move. It is not clear if the animal survived.

Thomas said the most sickly and dangerous patient is a large crocodile monitor, who has a large mass on its left front leg and has been deemed septic. The 8-foot reptile, whose tail and sharp teeth and claws can cause serious injury to humans, lives in its own room. Caretakers will have to remove the animal carefully so it can undergo surgery this week.

Animal cruelty at pet stores is nothing new for Thomas, but Pets Plus was another situation.

"I have seen bad pet store cases before, but not with this many animals," Thomas said.

Read more: Pet-Abuse.Com - Animal Abuse Case Details: 5,000 animals seized from pet store - Lockport, NY (US) http://www.pet-abuse.com/cases/9266/NY/US/#ixzz0siaigOhP

1
★☆☆☆☆

5,000 animals seized from pet store

A complaint about some illegal, exotic reptiles spurred an all-day raid of Pets Plus on West Avenue.

Members of the Erie County SPCA animal rescue team and animal security investigators searched through the store Tuesday, looking for signs of animal cruelty and illegal animals.

The SPCA got a call from the Department of Environmental Conservation over the weekend, said SPCA spokeswoman Gina Browning

"The initial complaint was that there were illegal animals held here, exotics," Browning said. "The DEC arrived on the scene this weekend and raised concerns about animal cruelty issues."

She said the store was told to clean up its act. Meanwhile, a search warrant was obtained with the help of Judge Peter L. Broderick Sr. and First Assistant District Attorney Timothy R. Lundquist.

Inside, investigators found some illegal pets and poor conditions. A number of large constrictors and monitors were discovered in the search, said Joel Thomas, the Erie County SPCA's wildlife administrator. Some of these animals were illegal to possess in New York.

"There were more animals there than I have ever seen," Thomas said. "Some animals were not in healthy conditions. They had chronic and life-threatening diseases."

SPCA officials estimated the total animal count at between 5,000 to 8,000, including reptiles and amphibians that were being bred on the second floor. Not all of the animals were deemed sick or neglected by veterinarians sent over from the Buffalo Zoo.

Thomas said some of the cages were dirty and littered with feces. Some animals had not been fed or had their cages cleaned, information backed up by the store's own cleaning logs for each animal.

Some of the most serious cases were seized Tuesday by the SPCA for immediate treatment. Among the transported animals, there were three crested geckos, a vine python, an Argus monitor with a serious infection and a dehydrated chameleon.

Other animals who the SPCA deemed important to the investigation received red tags on their cages. Browning said one of the frogs was so sick that it could barely move. It is not clear if the animal survived.

Thomas said the most sickly and dangerous patient is a large crocodile monitor, who has a large mass on its left front leg and has been deemed septic. The 8-foot reptile, whose tail and sharp teeth and claws can cause serious injury to humans, lives in its own room. Caretakers will have to remove the animal carefully so it can undergo surgery this week.

Animal cruelty at pet stores is nothing new for Thomas, but Pets Plus was another situation.

"I have seen bad pet store cases before, but not with this many animals," Thomas said.

Read more: Pet-Abuse.Com - Animal Abuse Case Details: 5,000 animals seized from pet store - Lockport, NY (US) http://www.pet-abuse.com/cases/9266/NY/US/#ixzz0siaigOhP

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1 out of 1 people found this review helpful.

.

5,000 animals seized from pet store

A complaint about some illegal, exotic reptiles spurred an all-day raid of Pets Plus on West Avenue.

Members of the Erie County SPCA animal rescue team and animal security investigators searched through the store Tuesday, looking for signs of animal cruelty and illegal animals.

The SPCA got a call from the Department of Environmental Conservation over the weekend, said SPCA spokeswoman Gina Browning

"The initial complaint was that there were illegal animals held here, exotics," Browning said. "The DEC arrived on the scene this weekend and raised concerns about animal cruelty issues."

She said the store was told to clean up its act. Meanwhile, a search warrant was obtained with the help of Judge Peter L. Broderick Sr. and First Assistant District Attorney Timothy R. Lundquist.

Inside, investigators found some illegal pets and poor conditions. A number of large constrictors and monitors were discovered in the search, said Joel Thomas, the Erie County SPCA's wildlife administrator. Some of these animals were illegal to possess in New York.

"There were more animals there than I have ever seen," Thomas said. "Some animals were not in healthy conditions. They had chronic and life-threatening diseases."

SPCA officials estimated the total animal count at between 5,000 to 8,000, including reptiles and amphibians that were being bred on the second floor. Not all of the animals were deemed sick or neglected by veterinarians sent over from the Buffalo Zoo.

Thomas said some of the cages were dirty and littered with feces. Some animals had not been fed or had their cages cleaned, information backed up by the store's own cleaning logs for each animal.

Some of the most serious cases were seized Tuesday by the SPCA for immediate treatment. Among the transported animals, there were three crested geckos, a vine python, an Argus monitor with a serious infection and a dehydrated chameleon.

Other animals who the SPCA deemed important to the investigation received red tags on their cages. Browning said one of the frogs was so sick that it could barely move. It is not clear if the animal survived.

Thomas said the most sickly and dangerous patient is a large crocodile monitor, who has a large mass on its left front leg and has been deemed septic. The 8-foot reptile, whose tail and sharp teeth and claws can cause serious injury to humans, lives in its own room. Caretakers will have to remove the animal carefully so it can undergo surgery this week.

Animal cruelty at pet stores is nothing new for Thomas, but Pets Plus was another situation.

"I have seen bad pet store cases before, but not with this many animals," Thomas said.

0
★☆☆☆☆

5,000 animals seized from pet store

A complaint about some illegal, exotic reptiles spurred an all-day raid of Pets Plus on West Avenue.

Members of the Erie County SPCA animal rescue team and animal security investigators searched through the store Tuesday, looking for signs of animal cruelty and illegal animals.

The SPCA got a call from the Department of Environmental Conservation over the weekend, said SPCA spokeswoman Gina Browning

"The initial complaint was that there were illegal animals held here, exotics," Browning said. "The DEC arrived on the scene this weekend and raised concerns about animal cruelty issues."

She said the store was told to clean up its act. Meanwhile, a search warrant was obtained with the help of Judge Peter L. Broderick Sr. and First Assistant District Attorney Timothy R. Lundquist.

Inside, investigators found some illegal pets and poor conditions. A number of large constrictors and monitors were discovered in the search, said Joel Thomas, the Erie County SPCA's wildlife administrator. Some of these animals were illegal to possess in New York.

"There were more animals there than I have ever seen," Thomas said. "Some animals were not in healthy conditions. They had chronic and life-threatening diseases."

SPCA officials estimated the total animal count at between 5,000 to 8,000, including reptiles and amphibians that were being bred on the second floor. Not all of the animals were deemed sick or neglected by veterinarians sent over from the Buffalo Zoo.

Thomas said some of the cages were dirty and littered with feces. Some animals had not been fed or had their cages cleaned, information backed up by the store's own cleaning logs for each animal.

Some of the most serious cases were seized Tuesday by the SPCA for immediate treatment. Among the transported animals, there were three crested geckos, a vine python, an Argus monitor with a serious infection and a dehydrated chameleon.

Other animals who the SPCA deemed important to the investigation received red tags on their cages. Browning said one of the frogs was so sick that it could barely move. It is not clear if the animal survived.

Thomas said the most sickly and dangerous patient is a large crocodile monitor, who has a large mass on its left front leg and has been deemed septic. The 8-foot reptile, whose tail and sharp teeth and claws can cause serious injury to humans, lives in its own room. Caretakers will have to remove the animal carefully so it can undergo surgery this week.

Animal cruelty at pet stores is nothing new for Thomas, but Pets Plus was another situation.

"I have seen bad pet store cases before, but not with this many animals," Thomas said.

Cons: Animal Abuse Alert

.

for number one! people need to shut their fstupid mouths about pets plus it is a great store people just complain they are over priced because they just cant afford it, look in the news papers your never gonna find a cheap ass dog. hello? nothing is free these days! shut th hell up stop talkin smack!!! geta life

5
★★★★★

for number one! people need to shut their fstupid mouths about pets plus it is a great store people just complain they are over priced because they just cant afford it, look in the news papers your never gonna find a cheap ass dog. hello? nothing is free these days! shut th hell up stop talkin smack!!! geta life

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0 out of 3 people found this review helpful.

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To the ignorant person referring to the seahorse: Seahorses are very rare now, price has nothing to do with the SIZE of the animal. Just because you ASSUMED you would only pay $10 or $15 does not mean the store is overcharging, it's not their fault that you don't know anything about seahorses. Try doing some research about an animal before you decide to buy one.

3
★★★☆☆

To the ignorant person referring to the seahorse: Seahorses are very rare now, price has nothing to do with the SIZE of the animal. Just because you ASSUMED you would only pay $10 or $15 does not mean the store is overcharging, it's not their fault that you don't know anything about seahorses. Try doing some research about an animal before you decide to buy one.

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I have read several of the reviews and agree with some and strongly disagree with others. I think the overall staff there are very helpful. If you purchase something from there without the full knowlwdge of how to care for them, you are taking your chances. I agree they are a little expensive but the selection is great. I had a recent bad experience with a dwarf bunny I purchased for my daughter but they were great about helping me. I have purchased several fish from them and there is one guy that works in that dept that is very good at which ones I should get and how many. When I follow his advise, my fish have done very very well. As for purchasing puppies there, I will never purchase a puppy from a store, only a private breeder, nothing against this store. You will never know where they came from and what kind of love and care they got, if any.

3
★★★☆☆

I have read several of the reviews and agree with some and strongly disagree with others. I think the overall staff there are very helpful. If you purchase something from there without the full knowlwdge of how to care for them, you are taking your chances. I agree they are a little expensive but the selection is great. I had a recent bad experience with a dwarf bunny I purchased for my daughter but they were great about helping me. I have purchased several fish from them and there is one guy that works in that dept that is very good at which ones I should get and how many. When I follow his advise, my fish have done very very well. As for purchasing puppies there, I will never purchase a puppy from a store, only a private breeder, nothing against this store. You will never know where they came from and what kind of love and care they got, if any.

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I have had nothing but the best advise, and service at this store. I have fish in my tank that I bought more than 5 years ago from Pets Plus. I highly recommend this store.

5
★★★★★

I have had nothing but the best advise, and service at this store. I have fish in my tank that I bought more than 5 years ago from Pets Plus. I highly recommend this store.

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0 out of 1 people found this review helpful.

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Over the course of maybe a month at most I bought about $200 of various fresh water fish from here and they ALL died a couple died with a day or two and everytime I went back they basically blamed it on me. Here try this or try that waters too warm PH is too high and no matter what kind of fish I asked about to put in the tank it was sure they will be ok together. Bottom line these asshats have no idea what they are doing and should not be in business. I replaced all my fish from Pet Smart and have had no problems whatsoever and its been a month.I heard bad things about Pets Plus but didnt listen. They will tell you anything you want to hear just to get your money!!!

1
★☆☆☆☆

Over the course of maybe a month at most I bought about $200 of various fresh water fish from here and they ALL died a couple died with a day or two and everytime I went back they basically blamed it on me. Here try this or try that waters too warm PH is too high and no matter what kind of fish I asked about to put in the tank it was sure they will be ok together. Bottom line these asshats have no idea what they are doing and should not be in business. I replaced all my fish from Pet Smart and have had no problems whatsoever and its been a month.I heard bad things about Pets Plus but didnt listen. They will tell you anything you want to hear just to get your money!!!

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Yea Yea Yea what you kno bout a poe clay hourse. dat man with the beard. shuuut nuka dat be my cousin...he koo. and Dem Reptile Boys dey koo too. actually I fell like ya jus hatein on some hard workin Reptillian foke. Mayne shhhhiiiiiitt do an has change, dey love n percieate dey reptillian friends aka the reptiles. REptille Boyz GET GET GET IT.......

5
★★★★★

Yea Yea Yea what you kno bout a poe clay hourse. dat man with the beard. shuuut nuka dat be my cousin...he koo. and Dem Reptile Boys dey koo too. actually I fell like ya jus hatein on some hard workin Reptillian foke. Mayne shhhhiiiiiitt do an has change, dey love n percieate dey reptillian friends aka the reptiles. REptille Boyz GET GET GET IT.......

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0 out of 1 people found this review helpful.

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Everytime I check out their reptiles I see dead ones in the cages. Personally, I wouldn't buy from them. Too expensive as well. Great selection, I'll give them that... but who knows if your new pet will live to be enjoyed.

1
★☆☆☆☆

Everytime I check out their reptiles I see dead ones in the cages. Personally, I wouldn't buy from them. Too expensive as well. Great selection, I'll give them that... but who knows if your new pet will live to be enjoyed.

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Well, i went there because my friend told me she saw seahorses there. I thought, "kool! seahorses! hmm.. it should be like, $10, maybe $15. But, when I got there, it was $100! 100 bucks for this thing smaller then your hand! So, I thought, "Why not look at the puppies and kittys?" So i did, and I fell in LOVE with this little bichon frise mix. He was $600, but I just LOVED him. Then, when I was holding him, I looked over on the bench, and I saw a flea! And it jumped off the bench! I feel so bad for all those animals! I think the SPCA should take those animals in! They need medical attention ASAP! I hope they shut that horrible place called, "a pet store" down!

1
★☆☆☆☆

Well, i went there because my friend told me she saw seahorses there. I thought, "kool! seahorses! hmm.. it should be like, $10, maybe $15. But, when I got there, it was $100! 100 bucks for this thing smaller then your hand! So, I thought, "Why not look at the puppies and kittys?" So i did, and I fell in LOVE with this little bichon frise mix. He was $600, but I just LOVED him. Then, when I was holding him, I looked over on the bench, and I saw a flea! And it jumped off the bench! I feel so bad for all those animals! I think the SPCA should take those animals in! They need medical attention ASAP! I hope they shut that horrible place called, "a pet store" down!

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1 out of 1 people found this review helpful.

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This is the worst owner. Sold a reptile with mites and it dies in 24 hours. Owner does NOTHING. Reptile Addicts and Pets Plus (in Lockport) are the same. I'm a firm believer that when you??re dealing with "live" animals, the real responsibility lies more on the honesty of the seller. Everyone is in Business to make a profit, I get that. Everyone makes a mistake I get that. To refuse to correct a situation, call a customer back or mislead a customer is not a mistake. I dealt directly with a gentleman with a beard (I believe to be the owner I could be wrong). I asked "do I have to worry about Mites"? He said "NO". I sent pictures of the reptile and its mites to him. I??m not keeping that in my freezer with food till the next show. I was pissed those things were even in my sons room. You want to see how bad mites are http://www.anapsid.org/mites.html (great site). I am happy to hear if people have had good experience. I'm stating my dealing with them was very unprofessional. Most people would be apologetic about sending someone with nasty mites (which are brutal to kill and spread FAST) and a reptile that died in 24 hours. I will be completely honest, mistakes happen as I said but a mistake you go out of your way to fix, Pets Plus aka Reptile Addicts DID NOTHING! All I say is Buyer beware (in all cases yes) and don??t trust a word they say. That again is based on my experience only.

1
★☆☆☆☆

This is the worst owner. Sold a reptile with mites and it dies in 24 hours. Owner does NOTHING. Reptile Addicts and Pets Plus (in Lockport) are the same. I'm a firm believer that when you??re dealing with "live" animals, the real responsibility lies more on the honesty of the seller. Everyone is in Business to make a profit, I get that. Everyone makes a mistake I get that. To refuse to correct a situation, call a customer back or mislead a customer is not a mistake. I dealt directly with a gentleman with a beard (I believe to be the owner I could be wrong). I asked "do I have to worry about Mites"? He said "NO". I sent pictures of the reptile and its mites to him. I??m not keeping that in my freezer with food till the next show. I was pissed those things were even in my sons room. You want to see how bad mites are http://www.anapsid.org/mites.html (great site). I am happy to hear if people have had good experience. I'm stating my dealing with them was very unprofessional. Most people would be apologetic about sending someone with nasty mites (which are brutal to kill and spread FAST) and a reptile that died in 24 hours. I will be completely honest, mistakes happen as I said but a mistake you go out of your way to fix, Pets Plus aka Reptile Addicts DID NOTHING! All I say is Buyer beware (in all cases yes) and don??t trust a word they say. That again is based on my experience only.

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I purchased a reptile from the owner at the White Plains Show April12 09. In a crowded place like that you go buy interest and trust. I never had a chuckwalla and always wanted one. I asked "do i have to worry about mites" because he had sated it was farm raised . He said "no". The rep seemed very lifeless on the ride home. I thought it was stress. When I got home within 24 hours he had died. As I looked him over I spotted mites. I have pictures to show the mites and very sunk in tail. I hoped it was an honest mistake. So I left 3 e-mails and 1 phone message for him. I have not heard a word in 2 weeks. So they have my money and I had major cleaning do to mites. BAD BUISNESS PRACTICE. Would not recommend Does not stand behind product or quality

0
★☆☆☆☆

I purchased a reptile from the owner at the White Plains Show April12 09. In a crowded place like that you go buy interest and trust. I never had a chuckwalla and always wanted one. I asked "do i have to worry about mites" because he had sated it was farm raised . He said "no". The rep seemed very lifeless on the ride home. I thought it was stress. When I got home within 24 hours he had died. As I looked him over I spotted mites. I have pictures to show the mites and very sunk in tail. I hoped it was an honest mistake. So I left 3 e-mails and 1 phone message for him. I have not heard a word in 2 weeks. So they have my money and I had major cleaning do to mites. BAD BUISNESS PRACTICE. Would not recommend Does not stand behind product or quality

Pros: NONE

Cons: Refusses to contact and make good

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I love my cat although he has a chronic virus. I wouldn't trade him for the world. I don't see why you need to tell people to shut their mouths when there's no mention of anything listed here remotely like what you said. Do you work there or something?They are a unique store, great variety. I'm intimidated by the employees so I don't shop there anymore. I bought my cat from a patron trying to return it, thanks for not taking the cat back. Just wish he didn't have a chronic lifelong illness.

1
★☆☆☆☆

I love my cat although he has a chronic virus. I wouldn't trade him for the world. I don't see why you need to tell people to shut their mouths when there's no mention of anything listed here remotely like what you said. Do you work there or something?They are a unique store, great variety. I'm intimidated by the employees so I don't shop there anymore. I bought my cat from a patron trying to return it, thanks for not taking the cat back. Just wish he didn't have a chronic lifelong illness.

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