Tire World Store

★★★★☆
43.1958 -77.5008
Map and Directions to Tire World Auto Service Center

585-671-4120

2049 Empire Blvd

Webster, NY

14580

Get Directions Photos

About Tire World Store

Hours
Mon. - Thu., Sat. 7:30am - 6pm;Fri. 7:30am - 1pm;Sun. CLOSED

Automotive

Automotive
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4.3 10
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Reviews 1 - 10 of 10.
.

Brandy is a bright spot. Sometimes Randy the Technician and especially George the Store Manager pose problems. George the Technician is decent.

TWOW is pretty good for tire price and selection.

Here are the problems. Whenever I bring my car in for something basic like an oil change or rotation, they find multiple apparently unnecessary things wrong with it that they feel they must fix such as pads and rotors, drums and shoes, sliders, calipers, brake lines, exhaust, suspension, tires. In the past, they have held the car on the lift and made me wait more than two hours, for what was supposed to only be a rotation, to tell me what expensive ??problems? they found. Once a 3+ hour wait caused me to miss an important personal commitment, despite my making my 2.0 hour time constraint clear both when I made the appointment and when I brought the car in. Two hours is more than enough time for a rotation, especially when I had an appointment. It seems a ??free? tire rotation is just an occasion to generate business. I??ve seen disreputable shops do similarly with State Inspections; they think they??ll lose money, unless they can find something wrong, and so they make sure they do. I guess they don??t realize that loss of customer loyalty is measured in $1000??s. The two times I took the car for a second opinion somewhere else, the supposed problems are not found. Twice they told me an up front price verbally, which I confirmed both times, and then presented me a bill higher than promised. I??m not referring to something understandable, like a frozen part that needed to be cut or something else legitimate found during the repair process. This is $350 for the part, and on the bill it shows up as $60 more.

I distrust this garage. I just wish I could get tires and have them leave the rest of my car alone.

1
★☆☆☆☆

Brandy is a bright spot. Sometimes Randy the Technician and especially George the Store Manager pose problems. George the Technician is decent.

TWOW is pretty good for tire price and selection.

Here are the problems. Whenever I bring my car in for something basic like an oil change or rotation, they find multiple apparently unnecessary things wrong with it that they feel they must fix such as pads and rotors, drums and shoes, sliders, calipers, brake lines, exhaust, suspension, tires. In the past, they have held the car on the lift and made me wait more than two hours, for what was supposed to only be a rotation, to tell me what expensive ??problems? they found. Once a 3+ hour wait caused me to miss an important personal commitment, despite my making my 2.0 hour time constraint clear both when I made the appointment and when I brought the car in. Two hours is more than enough time for a rotation, especially when I had an appointment. It seems a ??free? tire rotation is just an occasion to generate business. I??ve seen disreputable shops do similarly with State Inspections; they think they??ll lose money, unless they can find something wrong, and so they make sure they do. I guess they don??t realize that loss of customer loyalty is measured in $1000??s. The two times I took the car for a second opinion somewhere else, the supposed problems are not found. Twice they told me an up front price verbally, which I confirmed both times, and then presented me a bill higher than promised. I??m not referring to something understandable, like a frozen part that needed to be cut or something else legitimate found during the repair process. This is $350 for the part, and on the bill it shows up as $60 more.

I distrust this garage. I just wish I could get tires and have them leave the rest of my car alone.

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.

Finding Mechanics that you can trust is not an easy task. From Brandi & George in the office to Randy & all other mechanics they are such customer driven and hard working honest people. They always go above and beyond my expectations. I highly recommend them to anyone. Through the years I have owned ford, Chevy to Cadillac and they have always provided excellent service to them all.

5
★★★★★

Finding Mechanics that you can trust is not an easy task. From Brandi & George in the office to Randy & all other mechanics they are such customer driven and hard working honest people. They always go above and beyond my expectations. I highly recommend them to anyone. Through the years I have owned ford, Chevy to Cadillac and they have always provided excellent service to them all.

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I have been going there for years. I have used them repeatedly for tires, but also for repairs, alignment, balancing and inspections. I have never had a problem or been treated poorly. An honest, professional, neighborhood place that doesn't treat you like the "big box" stores.

5
★★★★★

I have been going there for years. I have used them repeatedly for tires, but also for repairs, alignment, balancing and inspections. I have never had a problem or been treated poorly. An honest, professional, neighborhood place that doesn't treat you like the "big box" stores.

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.

I have brought three cars to this place for a variety of issues and they have been great for each occasion. They get the work done on time and the prices are right.

4
★★★★☆

I have brought three cars to this place for a variety of issues and they have been great for each occasion. They get the work done on time and the prices are right.

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.

I have utilized their overall services for several years, as they are not just a tire dealer as their sign reads. They work by appointment, give recommendations when asked, and provide estimates prior to any work. Their prices are reasonable, experienced workers you can discuss your repairs with, and at a good location. I am very satisfied with their overall work and service.

5
★★★★★

I have utilized their overall services for several years, as they are not just a tire dealer as their sign reads. They work by appointment, give recommendations when asked, and provide estimates prior to any work. Their prices are reasonable, experienced workers you can discuss your repairs with, and at a good location. I am very satisfied with their overall work and service.

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.

My husband went there once to buy tires. He got to talking with a tech there and told them about a problem he was having with one of our cars. We told him how much we paid at a competitor and he told us what Tire World charges. We've brought all our vehicles there ever since. They've never tried to charge us for work that isn't necessary, they do good work and they're fast.

5
★★★★★

My husband went there once to buy tires. He got to talking with a tech there and told them about a problem he was having with one of our cars. We told him how much we paid at a competitor and he told us what Tire World charges. We've brought all our vehicles there ever since. They've never tried to charge us for work that isn't necessary, they do good work and they're fast.

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.

Have bought tires and had car inspected here. Very efficient service, staff knowledgeable and very honest. No attempt at upselling what I didn't need.

4
★★★★☆

Have bought tires and had car inspected here. Very efficient service, staff knowledgeable and very honest. No attempt at upselling what I didn't need.

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.

I would recommend using this place if you need work done on your vehicle. They are not pushy people by any means and they are resonable in price. They are very nice people.

4
★★★★☆

I would recommend using this place if you need work done on your vehicle. They are not pushy people by any means and they are resonable in price. They are very nice people.

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.

They were very patient and empathetic to my budget needs. Tires have worked out very well and I found that their price really could not be beat. I will refer them to my family and friends who will be needing tire services.

5
★★★★★

They were very patient and empathetic to my budget needs. Tires have worked out very well and I found that their price really could not be beat. I will refer them to my family and friends who will be needing tire services.

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I like their service, fast and wonderful, never waste my time their. The workers there are professional and nice. The most important is, their price is reasonable.

5
★★★★★

I like their service, fast and wonderful, never waste my time their. The workers there are professional and nice. The most important is, their price is reasonable.

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