I'm a big fan of the W hotels, but this one was terrible. 38 weeks pregnant, I got my (tiny, tiny, tiny) room only to discover that after walking all the way from Penn Station and desperately wanting to relax in a bath, I only had a (dirty) stall shower. I called the front desk to request a change, was promised someone would come to help me. After 45 minutes and two more calls, still no one came. It finally took my big, fat, pregnant tears and an angry call from my husband to get my room switched. My room was still tiny and the tub was not much better than what I have at home.
It was probably the worst hotel stay I've had.
The hotel is way overpriced and the rooms are tiny! As usual, the walls were also paper thin and everything (I do mean every last thing) cost extra here! You have to "request" a coffee maker, lest you be charged a heafty $2.75 for a small cup of Joe in the lobby! come on, people!
This hotel has a great location in midtown east. The lounge is relaxing during the day with wi-fi (important). The rooms are small, typical of a W Hotel, but they are hip and modern. Strange, the beds are sometimes very wide and too short--not good for a tall person to sleep in. The Whiskey Blue bar is also in this hotel for a trendy happy hour or night out.
PROS: Location, Trendy
CONS: Expensive food/drinks, small rooms and beds