Valley Cottage Animal Hospital

★★★★☆
  • 202 Route 303

    Valley Cottage, NY 10989

    Map & Directions
  • 845-268-9263

Pets & Animals

Pets & Animals
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I personally did not have the experience at VCAH that other posters here have had in regard to being charged high prices or having unnecessary tests/procedures done on pets. However, if that's true, now that Dr. Cohen is at VCAH, she'll fit right in. She was at Montvale Animal Hospital, and she is the reason I left there. I had a dying pet on which she wanted to run ludicrous tests and the other vet there (Dr. Wallace---he's wonderful) gave it to me straight and discouraged me from spending hundreds or thousands on tests/procedures that wouldn't have bought me much more time with my pet. On top of it all, she was highly condescending to me and my husband. I don't think she liked being challenged by me when insisting on doing tests I knew for a fact were unnecessary. If you go to VCAH, please do not bring your pet to Dr. Cohen. I cannot speak for the other vets there, but her bedside manner left a lot to be desired, and she was more concerned about revenue than me as a client, or my pet. Aside from my feelings about Dr. Cohen (who I only dealt with at Montvale), the only other thing I can say about VCAH is that the one and only experience I did have there left me with no closure upon the death of my pet. I got 3 different stories from 3 different people there about what happened to him while he was in their care, and that just made it impossible for me to ever trust them again with another pet of mine. I'm not saying they don't care for animals there or that they're doing anything incredibly unethical, but there is definitely something going on if so many other people have this same sentiment (check other blogs---many people are happy with them, but many are not).

1
★☆☆☆☆

I personally did not have the experience at VCAH that other posters here have had in regard to being charged high prices or having unnecessary tests/procedures done on pets. However, if that's true, now that Dr. Cohen is at VCAH, she'll fit right in. She was at Montvale Animal Hospital, and she is the reason I left there. I had a dying pet on which she wanted to run ludicrous tests and the other vet there (Dr. Wallace---he's wonderful) gave it to me straight and discouraged me from spending hundreds or thousands on tests/procedures that wouldn't have bought me much more time with my pet. On top of it all, she was highly condescending to me and my husband. I don't think she liked being challenged by me when insisting on doing tests I knew for a fact were unnecessary. If you go to VCAH, please do not bring your pet to Dr. Cohen. I cannot speak for the other vets there, but her bedside manner left a lot to be desired, and she was more concerned about revenue than me as a client, or my pet. Aside from my feelings about Dr. Cohen (who I only dealt with at Montvale), the only other thing I can say about VCAH is that the one and only experience I did have there left me with no closure upon the death of my pet. I got 3 different stories from 3 different people there about what happened to him while he was in their care, and that just made it impossible for me to ever trust them again with another pet of mine. I'm not saying they don't care for animals there or that they're doing anything incredibly unethical, but there is definitely something going on if so many other people have this same sentiment (check other blogs---many people are happy with them, but many are not).

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Our last visit was just to draw blood from our cat to check his levels because he is diabetic. I was taken promptly, and was called by my vet the next day with the results. However, I have been going to VCAH for about 7 years. My first visit was during the night when my cat was going into insulin shock from being overmedicated. I tried to take care of him at home first with corn syrup and then got into the car to take him in. When I got there, amazingly, he was back to normal. The doctor on duty explained what had happened and gave us a ton of information on how to avoid the problem in the future. He said we could take him home or leave him there overnight for observation. We opted to leave him. The next day, I went to pick him up. I don't remember the details, but the vets at VCAH promptly regulated him with blood tests and graphs of his blood glucose level. He NEVER was overmedicated again; they are extremely cautious. He had been receiving over 3 times the dose they would have done as their maximum.
Member Comments:
Within the next week, we brought our other cat in for a growth. When doing a biopsy, the vet removed the whole growth as part of the procedure. I was extremely thankful for that. The second cat (these were elderly cats) did have lymphoma, but VCAH kept him alive for 5 years and knew exactly when it was time to say good-bye. Compassionate is not a strong enough word for how they treated us. We also had another cat with stomach issues, and they fixed that. My vet made me aware that the cat's inactivity should be diagnosed; it ended up being a heart problem which they treated as best they could.Now, those 3 cats are gone, and we have two more. One is young and healthy and only requires yearly visits. I took in another diabetic cat from a family member because I knew he could be regulated and start living a normal life if treated by my vet.. Again, he is perfectly regulated with a minimum of visits. He also has a heart problem that they diagnosed, and are keeping an eye on with a minimum of visits. They also picked up gum disease, and knew exactly what to do to treat that. He is so much healthier than when he came to my house. I would never think of going anywhere else. It always seems like they are trying to improve the office service as well. Besides the knowledge the vets bring, the office is extremely well run. I cannot say enough positive about VCAH.

5
★★★★★

Our last visit was just to draw blood from our cat to check his levels because he is diabetic. I was taken promptly, and was called by my vet the next day with the results. However, I have been going to VCAH for about 7 years. My first visit was during the night when my cat was going into insulin shock from being overmedicated. I tried to take care of him at home first with corn syrup and then got into the car to take him in. When I got there, amazingly, he was back to normal. The doctor on duty explained what had happened and gave us a ton of information on how to avoid the problem in the future. He said we could take him home or leave him there overnight for observation. We opted to leave him. The next day, I went to pick him up. I don't remember the details, but the vets at VCAH promptly regulated him with blood tests and graphs of his blood glucose level. He NEVER was overmedicated again; they are extremely cautious. He had been receiving over 3 times the dose they would have done as their maximum.
Member Comments:
Within the next week, we brought our other cat in for a growth. When doing a biopsy, the vet removed the whole growth as part of the procedure. I was extremely thankful for that. The second cat (these were elderly cats) did have lymphoma, but VCAH kept him alive for 5 years and knew exactly when it was time to say good-bye. Compassionate is not a strong enough word for how they treated us. We also had another cat with stomach issues, and they fixed that. My vet made me aware that the cat's inactivity should be diagnosed; it ended up being a heart problem which they treated as best they could.Now, those 3 cats are gone, and we have two more. One is young and healthy and only requires yearly visits. I took in another diabetic cat from a family member because I knew he could be regulated and start living a normal life if treated by my vet.. Again, he is perfectly regulated with a minimum of visits. He also has a heart problem that they diagnosed, and are keeping an eye on with a minimum of visits. They also picked up gum disease, and knew exactly what to do to treat that. He is so much healthier than when he came to my house. I would never think of going anywhere else. It always seems like they are trying to improve the office service as well. Besides the knowledge the vets bring, the office is extremely well run. I cannot say enough positive about VCAH.

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We are a dog family and know how difficult it is to have a loving pet who is sick. Our dog MAX has been ill on and off for a year with cancer. We took him to our vet in northern new jersey. He told us he needed to do an ultra sound to see what was going on but we had to wait until the technician came in days away. When we told him we didn't want to wait he suggested two hospitals. One in NJ that had done MAX's Chemotherapy and Valley Cottage. We already had experiences in the other hospital for years and wasn't impressed, so we opted for Valley Cottage. I never write reviews but I read them before I go somewhere. I'm REALLY glad I didn't read some of the reviews here, because my experience with the hospital was VERY SPECIAL. The biggest grievance seems to be with the charges. My husband and I have years of experience with veterinarian's bills. We've driven 100's of miles to do surgery on some of our dogs so we didn't have to pay crazy fees...this hospital was sincerely less expensive than the quote we got from our local vet for an ultrasound and the pills we got were competitive. All that said we brought MAX in and Dr. Tortorice, one of the veterinarians on staff, was brilliant, caring and honest. She was able to articulate what she found and what she suggested to help him for as long as we had him. I can't begin to say how special she and the staff were and how much easier it was to know that we gave our sweet MAX the best shot with Dr. Tortorice. I'm not familiar with the other doctors but she was special.

5
★★★★★

We are a dog family and know how difficult it is to have a loving pet who is sick. Our dog MAX has been ill on and off for a year with cancer. We took him to our vet in northern new jersey. He told us he needed to do an ultra sound to see what was going on but we had to wait until the technician came in days away. When we told him we didn't want to wait he suggested two hospitals. One in NJ that had done MAX's Chemotherapy and Valley Cottage. We already had experiences in the other hospital for years and wasn't impressed, so we opted for Valley Cottage. I never write reviews but I read them before I go somewhere. I'm REALLY glad I didn't read some of the reviews here, because my experience with the hospital was VERY SPECIAL. The biggest grievance seems to be with the charges. My husband and I have years of experience with veterinarian's bills. We've driven 100's of miles to do surgery on some of our dogs so we didn't have to pay crazy fees...this hospital was sincerely less expensive than the quote we got from our local vet for an ultrasound and the pills we got were competitive. All that said we brought MAX in and Dr. Tortorice, one of the veterinarians on staff, was brilliant, caring and honest. She was able to articulate what she found and what she suggested to help him for as long as we had him. I can't begin to say how special she and the staff were and how much easier it was to know that we gave our sweet MAX the best shot with Dr. Tortorice. I'm not familiar with the other doctors but she was special.

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Gregg F. posted something that the business replied to. Don't listen to them. Gregg is right. VCAH, you got caught. Stop denying it and just apologize. By the way ... Vaccines keeps animal hospitals in business, but sadly many of them kill pets. Do your own research and stop blindly listening to these money-hungry vets.

1
★☆☆☆☆

Gregg F. posted something that the business replied to. Don't listen to them. Gregg is right. VCAH, you got caught. Stop denying it and just apologize. By the way ... Vaccines keeps animal hospitals in business, but sadly many of them kill pets. Do your own research and stop blindly listening to these money-hungry vets.

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Business Response:

Dear Community Members, The Partners of Valley Cottage Animal Hospital would like you to know how much we appreciate your numerous phone calls, emails, and kind words of support in response to the defamatory paid advertisement that was published recently in The Journal News. We have been encouraged by the overwhelming show of support from our loyal clients, the veterinary community, and other members of the public. It is unfortunate that the Journal News chose to allow a grieving individual to advertise unfounded allegations. Many of you have entrusted your pet’s care to us, and we feel you have a right to know the circumstances of this case. The patient in question was a middle-aged dog who received routine vaccines at an annual visit after a normal physical examination—a common service offered by veterinarians on a daily basis. The patient presented six days later with swelling of her rear leg. The patient was hospitalized at our facility and despite global supportive treatment for nearly 12 hours, her condition worsened. On the advice of the vaccine company’s veterinary consultant, we recommended the patient’s transfer to Cornell University Veterinary Specialists. CUVS continued treatment and despite all efforts the patient passed away within 36 hours of admission. It is never easy to lose a patient. As animal lovers, we along with many of our clients, feel that our pets are members of our family. Loss of a family member in a sudden and tragic way often prompts people to search for someone or something to blame. While we mourn the loss of this patient along with her family members, we regret that they have chosen such an inappropriate way to express their sadness. The only absolutely true statements in the advertisement are that the patient had a normal physical examination, the patient was vaccinated, and the patient passed away at CUVS. Since the pet owners did not allow a necropsy, the underlying cause of this tragic event cannot be definitively determined. All indications suggest that this was an extremely rare reaction by this individual patient. We appreciate your continued support of our animal hospital. Our loyal clientele who know us, who know our level of care, who know our level of compassion, will trust and follow their hearts. We will continue our tradition of 33 years of excellence in veterinary medicine and community service, one day and one patient at a time. The precedent set by allowing the public defamation of a veterinary hospital in a paid advertisement should be of concern to all veterinarians, all business owners-indeed to all fair-minded people.
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Far from finding the ad written by someone in emotional distress who had possibly distorted their experience, I found the post to confirm a very similar incident I had 4 years ago with my dying 12 year old Shepard mix. Unfortunately, I thought Valley Cottage Animal Hospital was my only option on a weekend, so I brought him there. Rather than confirming that he was dying, they put him through a series of unnecessary and expensive tests that made his last hours painful rather than peaceful. This precluded me from being with him when he died. I have since learned I am not alone in having this sort of experience at this hospital. They clearly are out to make big bucks. Several months ago when my older cat became acutely ill, and it was very clear that he would not make it, I chose to take him a greater distance to Oradell Animal Hospital where he was euthanized in a very humane and caring fashion with me present. What a shame that people choose to use Valley Cottage Animal Hospital when there are several smaller veterinary clinics in the area that are staffed by competent, compassionate, and honest people.

1
★☆☆☆☆

Far from finding the ad written by someone in emotional distress who had possibly distorted their experience, I found the post to confirm a very similar incident I had 4 years ago with my dying 12 year old Shepard mix. Unfortunately, I thought Valley Cottage Animal Hospital was my only option on a weekend, so I brought him there. Rather than confirming that he was dying, they put him through a series of unnecessary and expensive tests that made his last hours painful rather than peaceful. This precluded me from being with him when he died. I have since learned I am not alone in having this sort of experience at this hospital. They clearly are out to make big bucks. Several months ago when my older cat became acutely ill, and it was very clear that he would not make it, I chose to take him a greater distance to Oradell Animal Hospital where he was euthanized in a very humane and caring fashion with me present. What a shame that people choose to use Valley Cottage Animal Hospital when there are several smaller veterinary clinics in the area that are staffed by competent, compassionate, and honest people.

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I recently had a wonderful experience with my pet cat "Milan" at the Valley Cottage Animal Hospital. Dr. Tortorice and her staff could not have been more compassionate and gentle. Our cat is a feral cat, and although we have had her for over 10 years, we can still barely pick her up, much less bring her to the vet. They were very understanding with our inability to make a scheduled appointment time, as it is nearly impossible to get her into a cat carrier. When we finally got there, she was not a happy cat. They were able to hold her, draw blood from her, take her temperature, all with no problems. As it turns out, it was a thyroid disorder, which was easily treated with a daily pill that can be mixed into her food, and she is putting weight on and doing wonderfully. There are not enough words to express my heartfelt appreciation for the care rendered to our precious cat, as she is after all a member of the family. We will be using this veterinary hospital from now on. We highly recommend it!!

5
★★★★★

I recently had a wonderful experience with my pet cat "Milan" at the Valley Cottage Animal Hospital. Dr. Tortorice and her staff could not have been more compassionate and gentle. Our cat is a feral cat, and although we have had her for over 10 years, we can still barely pick her up, much less bring her to the vet. They were very understanding with our inability to make a scheduled appointment time, as it is nearly impossible to get her into a cat carrier. When we finally got there, she was not a happy cat. They were able to hold her, draw blood from her, take her temperature, all with no problems. As it turns out, it was a thyroid disorder, which was easily treated with a daily pill that can be mixed into her food, and she is putting weight on and doing wonderfully. There are not enough words to express my heartfelt appreciation for the care rendered to our precious cat, as she is after all a member of the family. We will be using this veterinary hospital from now on. We highly recommend it!!

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1 out of 1 people found this review helpful.

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My wife LOVES this place. We have had many wonderful pets through the years. My wife has a medical background so she is really picky with the care of our pets. Valley Cottage has always been exceptional- from the doctors to the staff. We know they practice by highest standards and that costs money. My friend actually compared prices and found that VCAH was actually the same or less expensive than other vets for vaccines. We also respect them as a member of the community- they do alot of work for Hi Tor shelter and stray cat programs. If you want quality care and excellent treatment go to Valley Cottage Animal Hospital.

5
★★★★★

My wife LOVES this place. We have had many wonderful pets through the years. My wife has a medical background so she is really picky with the care of our pets. Valley Cottage has always been exceptional- from the doctors to the staff. We know they practice by highest standards and that costs money. My friend actually compared prices and found that VCAH was actually the same or less expensive than other vets for vaccines. We also respect them as a member of the community- they do alot of work for Hi Tor shelter and stray cat programs. If you want quality care and excellent treatment go to Valley Cottage Animal Hospital.

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Valley Cottage Animal Hospital is all about the money and their bottom line. I brought my beloved Rottweiler in for a wellness exam and her annual vaccinations. Four days after that, my dog was unable to walk, in excruciating pain and no longer eating. I took her back to VCAH, where they wasted her precious time taking x-rays, ultrasounds and claiming she most likely had a tumor or cancer. They sent us home with oral medications knowing full well she was not able to eat. Hours later we rushed her back because she was vomiting and her leg had swollen up to 3x its normal size at the injection site (of the vaccinations administered by VCAH days before). We believe at this point they administered pain medication, only after wasting more time reviewing their ignorant estimate of costs. After leaving my baby at the hospital and while driving home at 2:30 a.m., the hospital asked that I return and give them a $500 deposit toward the estimated bill.

The next morning we transferred my dog to Cornell University where she was immediately diagnosed with a sepsis infection and began treatment. How can one doctor so clearly diagnose a life threatening infection when the doctors at VCAH insisted it was either cancer or a bad reaction to the vaccinations? Sadly, my baby died at Cornell from complications stemming from the infection she received at her wellness visit at VCAH. VCAHs incompetence in recognizing their unfortunate mistake cost my dog valuable time, unbearable pain and suffering and in the end her life. My dog would still be alive if I never took her to VCAH.

The doctors at VCAH lied to me, and while my baby was being taken out on a stretcher to be transferred, were still denying any wrong doing, insisting it was my dogs fault (her immune system fighting the vaccine), and most concerned with receiving payment on the small balance due then they ever were about my dog.

If you love your pet, please stay away from VCAH because they ARE ONLY CONCERNED WITH MONEY.

1
★☆☆☆☆

Valley Cottage Animal Hospital is all about the money and their bottom line. I brought my beloved Rottweiler in for a wellness exam and her annual vaccinations. Four days after that, my dog was unable to walk, in excruciating pain and no longer eating. I took her back to VCAH, where they wasted her precious time taking x-rays, ultrasounds and claiming she most likely had a tumor or cancer. They sent us home with oral medications knowing full well she was not able to eat. Hours later we rushed her back because she was vomiting and her leg had swollen up to 3x its normal size at the injection site (of the vaccinations administered by VCAH days before). We believe at this point they administered pain medication, only after wasting more time reviewing their ignorant estimate of costs. After leaving my baby at the hospital and while driving home at 2:30 a.m., the hospital asked that I return and give them a $500 deposit toward the estimated bill.

The next morning we transferred my dog to Cornell University where she was immediately diagnosed with a sepsis infection and began treatment. How can one doctor so clearly diagnose a life threatening infection when the doctors at VCAH insisted it was either cancer or a bad reaction to the vaccinations? Sadly, my baby died at Cornell from complications stemming from the infection she received at her wellness visit at VCAH. VCAHs incompetence in recognizing their unfortunate mistake cost my dog valuable time, unbearable pain and suffering and in the end her life. My dog would still be alive if I never took her to VCAH.

The doctors at VCAH lied to me, and while my baby was being taken out on a stretcher to be transferred, were still denying any wrong doing, insisting it was my dogs fault (her immune system fighting the vaccine), and most concerned with receiving payment on the small balance due then they ever were about my dog.

If you love your pet, please stay away from VCAH because they ARE ONLY CONCERNED WITH MONEY.

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2 out of 3 people found this review helpful.

Business Response:

Dear Clients, The Partners of Valley Cottage Animal Hospital would like you to know how much we appreciate your numerous phone calls of support in response to the defamatory paid advertisement that was published recently in the Rockland Journal News. We have been encouraged by the overwhelming show of support from our loyal clients, the veterinary community, and other members of the public. It is unfortunate that the Journal News chose to allow an emotionally distraught individual to publish unfounded allegations. Many of you have entrusted your pet’s care to us, and we feel you have a right to know the circumstances of this case. The patient in question was a middle-aged dog who received routine vaccines at an annual visit after a normal physical examination—a common service offered by veterinarians on a daily basis. The patient presented six days later with swelling of her rear leg. The patient was hospitalized at our facility and despite global supportive treatment for nearly 12 hours, her condition worsened. On the advice of the vaccine company’s veterinary consultant, we recommended the patient’s transfer to Cornell University Veterinary Specialists. CUVS continued treatment and despite all efforts the patient passed away within 48 hours of admission. It is never easy to lose a patient. Most of our clients feel that their pets are members of their family. Loss of a family member in a sudden and tragic way often prompts people to search for someone or something to blame. While we mourn the loss of this patient with her family members, we regret that they have chosen such an inappropriate way to express their sadness. The only true statements in the advertisement are that the patient had a normal physical examination, the patient was vaccinated, and the patient passed away at CUVS. Since the pet owners did not allow a necropsy, the underlying cause of this tragic event cannot be definitively determined. Rest assured that there is no indication that there was a problem with the vaccine product. All indications suggest that this was an extremely rare reaction by this individual patient. We invite anyone with questions or concerns, to contact us via contact@vcah.net. Sincerely, The Partners and Staff of the Valley Cottage Animal Hospital
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Valley Cottage Animal Hospital is all about the money and their bottom line. I brought my beloved Rottweiler in for a wellness exam and her annual vaccinations. Four days after that, my dog was unable to walk, in excruciating pain and no

3
★★★★★

Valley Cottage Animal Hospital is all about the money and their bottom line. I brought my beloved Rottweiler in for a wellness exam and her annual vaccinations. Four days after that, my dog was unable to walk, in excruciating pain and no

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I WILL ONLY TAKE MY PETS TO VALLEY COTTAGE ANIMAL HOSPITAL!!!!!
We have been taking our dogs to V.C. animal hospital for 14 years now. They are SO COMPASSIONATE!! My Mom who lives in NYC, brings her little yorkie here too! I won't let her go anywhere else! Last week we had to put our beloved 12 year old dog to sleep and they were so honest about his condition and compassionate when we had to make that heart breaking decision whether to let him suffer or do the right thing for his sake and not ours. Then yesterday we received a sympathy card in the mail signed by the staff. Enlcosed, was a card with his paw print!!! I was so touched! We are going to frame it and hang it up. If you want honest, compassionate care for your pet, I defininitely recommend V.C. Animal Hospital!!

5
★★★★★

I WILL ONLY TAKE MY PETS TO VALLEY COTTAGE ANIMAL HOSPITAL!!!!!
We have been taking our dogs to V.C. animal hospital for 14 years now. They are SO COMPASSIONATE!! My Mom who lives in NYC, brings her little yorkie here too! I won't let her go anywhere else! Last week we had to put our beloved 12 year old dog to sleep and they were so honest about his condition and compassionate when we had to make that heart breaking decision whether to let him suffer or do the right thing for his sake and not ours. Then yesterday we received a sympathy card in the mail signed by the staff. Enlcosed, was a card with his paw print!!! I was so touched! We are going to frame it and hang it up. If you want honest, compassionate care for your pet, I defininitely recommend V.C. Animal Hospital!!

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Valley Cottage is the only place to take your pets. I have always found them to be very caring, thorough and saved my dogs life. I have had other veterinarian care for my dogs but none with the expertise of Valley Cottage. There is no better care anywhere!

5
★★★★★

Valley Cottage is the only place to take your pets. I have always found them to be very caring, thorough and saved my dogs life. I have had other veterinarian care for my dogs but none with the expertise of Valley Cottage. There is no better care anywhere!

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This office has the most amazing people working in it, they really care about the well-being of my dog, and I really appreciate it! I am so lucky to have found them!

5
★★★★★

This office has the most amazing people working in it, they really care about the well-being of my dog, and I really appreciate it! I am so lucky to have found them!

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My dog was sick for most of his puppyhood with a chronic disease until I brought him to Dr. Collins who treated his illness very aggressively and got immediate results. Since that time I've tried their other veterinarians and have always been satisfied. It gives me confidence that they're AAHA certified - I always look for that in an animal hospital - and I like the 24/7 availability, too; it sure comes in handy when your dog gets horribly sick at 2 o'clock in the morning as mine did. Plus, I felt good that somebody was with him all the time when he had to stay overnight. Their staff members are helpful and polite, and I appreciated their compassion when I was so worried about my dog. In my opinion, this hospital provides SUPERIOR care; I recommend them without a reservation.

5
★★★★★

My dog was sick for most of his puppyhood with a chronic disease until I brought him to Dr. Collins who treated his illness very aggressively and got immediate results. Since that time I've tried their other veterinarians and have always been satisfied. It gives me confidence that they're AAHA certified - I always look for that in an animal hospital - and I like the 24/7 availability, too; it sure comes in handy when your dog gets horribly sick at 2 o'clock in the morning as mine did. Plus, I felt good that somebody was with him all the time when he had to stay overnight. Their staff members are helpful and polite, and I appreciated their compassion when I was so worried about my dog. In my opinion, this hospital provides SUPERIOR care; I recommend them without a reservation.

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I would ask any pet owner, including yourself owning a pet, and ask yourself truthfully, and I do mean truthfully, when was the last time you ever had your pet treated for a disease or injury, that it didn??t hit you hard in your pocketbook? This is to be expected. ANY hospital or health care facility for pets with the appropriate treatment or future treatment plan is not going to be cheap. We do not live in the dark ages any longer, when pets were expected to get better from an illness or injury all on their own. Fortunately we are lucky enough to live in a time where we are able to help our pets live healthier longer lives, so their sweet little souls can stay with us for as long as possible. You need the services available from the animal hospital you patronize (and be very glad their services are available to you the pet owner). The doctors performing these services, be they specialized or routine, do so because they chose to make animals feel better and want to help you do that for your pet as well. Yes, I agree, they do make money, but would it be fairer to have them work for free? Would You? I think not. We all should stop complaining because something costs too much. If we did less complaining and more praising we would all feel so much better for it. No procedure or treatment is performed unless or until you give your consent, and as such you are also given an estimate for the treatment or procedure to be done, prior. You are never turned away because you can not afford to do what is necessary. Most animal hospitals offer a payment plan to help with the burden of the costs. Valley Cottage Animal hospital even has a fund to help those who cannot afford expensive treatment. I don??t believe other hospitals offer this option. Pet ownership is a huge responsibility. If the costs of pet ownership seem too costly, then perhaps the decision to have or own a pet should be strongly reconsidered. Veterinarians are to be commended and by all means admired for their abilities to diagnose patients that cannot speak but for the symptoms they exibit to their owners as routine, or by their behavior indicating that something may be seriously wrong. Most people doctors cannot properly diagnose and treat a person with the same abilities as the amazing veterinarian can. Personally, all of the veterinarians I have dealt with at Valley Cottage Animal Hospital are compassionate and caring incredible individuals with whom your trust is taken very seriously. If you are lucky enough to have a pet that you want nothing but the best for, then do the RIGHT THING, PLEASE TAKE YOUR PET TO VALLEY COTTAGE ANIMAL HOSPITAL AND BE ASSURED THAT YOU ARE DOING ALL THAT YOU CAN FOR YOUR LOVING PET FRIEND.

5
★★★★★

I would ask any pet owner, including yourself owning a pet, and ask yourself truthfully, and I do mean truthfully, when was the last time you ever had your pet treated for a disease or injury, that it didn??t hit you hard in your pocketbook? This is to be expected. ANY hospital or health care facility for pets with the appropriate treatment or future treatment plan is not going to be cheap. We do not live in the dark ages any longer, when pets were expected to get better from an illness or injury all on their own. Fortunately we are lucky enough to live in a time where we are able to help our pets live healthier longer lives, so their sweet little souls can stay with us for as long as possible. You need the services available from the animal hospital you patronize (and be very glad their services are available to you the pet owner). The doctors performing these services, be they specialized or routine, do so because they chose to make animals feel better and want to help you do that for your pet as well. Yes, I agree, they do make money, but would it be fairer to have them work for free? Would You? I think not. We all should stop complaining because something costs too much. If we did less complaining and more praising we would all feel so much better for it. No procedure or treatment is performed unless or until you give your consent, and as such you are also given an estimate for the treatment or procedure to be done, prior. You are never turned away because you can not afford to do what is necessary. Most animal hospitals offer a payment plan to help with the burden of the costs. Valley Cottage Animal hospital even has a fund to help those who cannot afford expensive treatment. I don??t believe other hospitals offer this option. Pet ownership is a huge responsibility. If the costs of pet ownership seem too costly, then perhaps the decision to have or own a pet should be strongly reconsidered. Veterinarians are to be commended and by all means admired for their abilities to diagnose patients that cannot speak but for the symptoms they exibit to their owners as routine, or by their behavior indicating that something may be seriously wrong. Most people doctors cannot properly diagnose and treat a person with the same abilities as the amazing veterinarian can. Personally, all of the veterinarians I have dealt with at Valley Cottage Animal Hospital are compassionate and caring incredible individuals with whom your trust is taken very seriously. If you are lucky enough to have a pet that you want nothing but the best for, then do the RIGHT THING, PLEASE TAKE YOUR PET TO VALLEY COTTAGE ANIMAL HOSPITAL AND BE ASSURED THAT YOU ARE DOING ALL THAT YOU CAN FOR YOUR LOVING PET FRIEND.

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I think that they are fantastic. The doctors there really take the extra care for your pet. They are compassionate and professional. We have had to use them for regular health check ups as well as for very sick visits. The office is clean, the wait is reasonable. We are able to get appointments when we need them and they have always fit us in for emergencys. They now have 24 hour emergency care. We have also used them to kennel an animal when we were away. They took great care and paid detailed attention to our animal when we were unable to.

5
★★★★★

I think that they are fantastic. The doctors there really take the extra care for your pet. They are compassionate and professional. We have had to use them for regular health check ups as well as for very sick visits. The office is clean, the wait is reasonable. We are able to get appointments when we need them and they have always fit us in for emergencys. They now have 24 hour emergency care. We have also used them to kennel an animal when we were away. They took great care and paid detailed attention to our animal when we were unable to.

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0 out of 2 people found this review helpful.

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This hospital was open in the middle of the night with no waiting for a vet. I found a really sick kitten weighing .04 ounces at midnight and didn't know what to do. My regular vet is over an hour away and I had never had an emergency before. When I called Valley Cottage Animal Hospital they counselled me over the phone for several minutes before I was ever a client there. The asked several questions about the kitten before they told me to bring her right in. They were so comforting and helpful with their fast service and reassurance that they would do everything that they could. Their diagnosis was quick and accurate and their advice saved her little life. I was so pleased with the service that I continued to bring the kitten back to them for several checkups during her recovery. The fee was very reasonable even for a middle of the night visit and even though we saw 4 different vets during our kitten's sickness, we had the same wonderful, kind, caring experience each time.

PROS: open for emergencies, reasonable fees, wonderful caring staff
CONS:

4
★★★★☆

This hospital was open in the middle of the night with no waiting for a vet. I found a really sick kitten weighing .04 ounces at midnight and didn't know what to do. My regular vet is over an hour away and I had never had an emergency before. When I called Valley Cottage Animal Hospital they counselled me over the phone for several minutes before I was ever a client there. The asked several questions about the kitten before they told me to bring her right in. They were so comforting and helpful with their fast service and reassurance that they would do everything that they could. Their diagnosis was quick and accurate and their advice saved her little life. I was so pleased with the service that I continued to bring the kitten back to them for several checkups during her recovery. The fee was very reasonable even for a middle of the night visit and even though we saw 4 different vets during our kitten's sickness, we had the same wonderful, kind, caring experience each time.

PROS: open for emergencies, reasonable fees, wonderful caring staff
CONS:

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0 out of 3 people found this review helpful.

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The staff at Valley Cottage Animal Hospital is professional, thorough, attentive, and incredibly compassionate. They offer excellent office hours as well as emergency hours. It is a comfort to have a staff or doctors whom you can depend on so thoroughly. I have trusted in their services for well over 25 years and would not take my pets anyplace else.

PROS: Professional, courteous, compassionate, excellent hours, emerg serv
CONS:

5
★★★★★

The staff at Valley Cottage Animal Hospital is professional, thorough, attentive, and incredibly compassionate. They offer excellent office hours as well as emergency hours. It is a comfort to have a staff or doctors whom you can depend on so thoroughly. I have trusted in their services for well over 25 years and would not take my pets anyplace else.

PROS: Professional, courteous, compassionate, excellent hours, emerg serv
CONS:

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0 out of 3 people found this review helpful.

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I had brought my dog in after a bite on an emergency visit and they were very quick and uncompassionate when I was very upset. I only used them that 1 time and I would not return for the post visit.

PROS: They are open 24 hours.
CONS: They don't care.

3
★★★☆☆

I had brought my dog in after a bite on an emergency visit and they were very quick and uncompassionate when I was very upset. I only used them that 1 time and I would not return for the post visit.

PROS: They are open 24 hours.
CONS: They don't care.

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2 out of 2 people found this review helpful.

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Let's face it our pets mean as much to us as our human family members. Who wants to go somewhere where they are treated like an animal?

The doctors at the Valley Cottage Animal Hospital know that your pet is a part of your family and treat them as such.

They are compassionate and the prices are resonable. Top knotch care!

5
★★★★★

Let's face it our pets mean as much to us as our human family members. Who wants to go somewhere where they are treated like an animal?

The doctors at the Valley Cottage Animal Hospital know that your pet is a part of your family and treat them as such.

They are compassionate and the prices are resonable. Top knotch care!

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0 out of 2 people found this review helpful.

More about Valley Cottage Animal Hospital

Since 1980, Valley Cottage Animal Hospital has provided high-quality, 24-hour medical and emergency care for pets in the Valley Cottage area. Fast, comprehensive emergency care; wellness care for dogs, cats, birds and exotic pets, and advanced veterinary technology are available for pets in White Plains, Rockland County, Nyack, Putnam, Orangeburg, Haverstraw, Palisades Center, New City, Nanuet and the surrounding area. Valley Cottage Animal Hospital is open 24 hours a day, seven days a week and our dedicated veterinarians and staff are always ready to care for your pet. All pets are treated at Valley Cottage Animal Hospital, from dogs and cats to birds, rabbits, pocket pets, snakes and others. Our practice has grown rapidly since Dr. Russ Petro first opened the hospital's doors almost three decades ago, but our commitment to our clients and their pets has never wavered. At Valley Cottage Animal Hospital, we work together as a team to provide compassionate, comprehensive health care to all pets and to exceed the expectations of their families. As a full-service veterinary clinic, we provide wellness exams, vaccinations, diagnostic care and surgical procedures for pets in White Plains, Upstate NY and the surrounding areas. Our veterinarians and staff are deeply involved in the local community and donate their time to numerous volunteer organizations. We provide free healthcare and vaccinations to animals at Hi-Tor Animal Shelter in Pomona and sponsor local rabies clinics and community events such as Rockland YouthFest and the Dog Walk for Cancer. We are pet owners ourselves and we understand the special bond you share with your dog, cat, or exotic pet. Our goal is to work with you to strengthen that bond through compassionate veterinary healthcare in a friendly environment.

 

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