G S Cleaning Store

★★★☆☆

Professional Services

Professional Services
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3.0 2
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Kay (the owner) has always been really considerate and professional and I have never had a problem with bringing clothes to G's to be cleaned or tailored in about 5 years of using her business. In fact, I recently moved out of Wiliamsburg and thus started using another cleaner, but when my shirts came back with weird stains and smells I decided it's worth the extra train ride to get her level of quality and service. She's always polite and attentive and even remembers most of her customers by their first names- a minor miracle in any borough.

I would like to rebut the review by "Daniel O." since obviously this dude made a mistake by admittedly not checking his tags, and he is trying to pass the blame onto someone else.

2
★★★★★

Kay (the owner) has always been really considerate and professional and I have never had a problem with bringing clothes to G's to be cleaned or tailored in about 5 years of using her business. In fact, I recently moved out of Wiliamsburg and thus started using another cleaner, but when my shirts came back with weird stains and smells I decided it's worth the extra train ride to get her level of quality and service. She's always polite and attentive and even remembers most of her customers by their first names- a minor miracle in any borough.

I would like to rebut the review by "Daniel O." since obviously this dude made a mistake by admittedly not checking his tags, and he is trying to pass the blame onto someone else.

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Check your tags!

I never check my tags when I drop off clothes, and I've never had a problem. Until G's Cleaners. I dropped off some shirts, including one - my best shirt - which needed a couple of new buttons. I received a tag saying I had dropped off 5 shirts. It really was 6, which I discovered later to my chagrin. Anyhow. Upon attempting to pick up said shirts, I noticed that the one that had to be fixed was not there. The owner said that there were five, and five there were. I asked her to show me where the new buttons were, she gave me a dazed look (her English was fine) and suggested I check at home. I suggested she check her store, when she gave me another dazed look.

Thinking the best: this owner doesn't care very much. Thinking the worst: someone scored a really primo shirt. I think she didn't care (at least enough to check). In any case, there are plenty of other cleaners in the area.

0
★☆☆☆☆

Check your tags!

I never check my tags when I drop off clothes, and I've never had a problem. Until G's Cleaners. I dropped off some shirts, including one - my best shirt - which needed a couple of new buttons. I received a tag saying I had dropped off 5 shirts. It really was 6, which I discovered later to my chagrin. Anyhow. Upon attempting to pick up said shirts, I noticed that the one that had to be fixed was not there. The owner said that there were five, and five there were. I asked her to show me where the new buttons were, she gave me a dazed look (her English was fine) and suggested I check at home. I suggested she check her store, when she gave me another dazed look.

Thinking the best: this owner doesn't care very much. Thinking the worst: someone scored a really primo shirt. I think she didn't care (at least enough to check). In any case, there are plenty of other cleaners in the area.

 

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