Fotorush Inc

★★★☆☆

About Fotorush Inc

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  • Personal Services
  • Photo Finishing
  • Photographers
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  • Passport Photos

Personal Services

Personal Services
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2.5 8
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I will never set foot in this store again. I asked the man working if they were able to process medium format 120 film and he said yes, so I gave him two rolls. One roll he told me would be done the next day. The other roll, he told me, was different, and would have to be sent away. When I told him they were identical rolls of film he insisted that they were not, instead stating that one of them was "slide film" After trying to argue the fact that I know which type of film I had been shooting with I finally conceded, as there seemed to be some sort of language barrier. He then asked me if I wanted prints from my slide roll and I said "Yes," thinking that he would finally develop them normally.

I picked up the first roll of film the nexy day, paid a whopping ELEVEN DOLLARS for it and then opened my envelope to discover that all except for the last 4 negatives on the roll had been ruined. They charged me eleven dollars for four prints out of an entire roll, and ruined the rest of my negative. I returned to complain and this time a woman very sternly told me "8.50 processing fee, .50 a picture" and said it did not matter when I told her that my negatives had been ruined and eleven dollars seemed like way too much to pay. My second roll of film was returned to me in...a box. I opened it to find my roll of negatives had been developed into not just slides, but ONE LONG SLIDE. Who would even want that even if they DID want slides?

Do not waste your time at FotoRush. They are rude and dismissive to their customers and unskilled and uneducated when it comes to developing film.

1
★☆☆☆☆

I will never set foot in this store again. I asked the man working if they were able to process medium format 120 film and he said yes, so I gave him two rolls. One roll he told me would be done the next day. The other roll, he told me, was different, and would have to be sent away. When I told him they were identical rolls of film he insisted that they were not, instead stating that one of them was "slide film" After trying to argue the fact that I know which type of film I had been shooting with I finally conceded, as there seemed to be some sort of language barrier. He then asked me if I wanted prints from my slide roll and I said "Yes," thinking that he would finally develop them normally.

I picked up the first roll of film the nexy day, paid a whopping ELEVEN DOLLARS for it and then opened my envelope to discover that all except for the last 4 negatives on the roll had been ruined. They charged me eleven dollars for four prints out of an entire roll, and ruined the rest of my negative. I returned to complain and this time a woman very sternly told me "8.50 processing fee, .50 a picture" and said it did not matter when I told her that my negatives had been ruined and eleven dollars seemed like way too much to pay. My second roll of film was returned to me in...a box. I opened it to find my roll of negatives had been developed into not just slides, but ONE LONG SLIDE. Who would even want that even if they DID want slides?

Do not waste your time at FotoRush. They are rude and dismissive to their customers and unskilled and uneducated when it comes to developing film.

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I have never been treated so poorly by a business. I gave an Asian man behind the counter two rolls of medium-format 120 film to be developed after asking him if they were able to process that format. He then told me that one roll would be ready the next day, but the other a few days after since it would have to be sent away. They were identical rolls of film. When I questioned him, he told me dismissively that one of my rolls was slide film, he kept saying slide film slide film and I kept assuring him that they were identical. Finally I conceded, hoping that at least it would be sent to someone more qualified.

He charged me eleven dollars for my first roll of film, out of which I was only given FOUR prints. As I examined my negatives I could see that they had all been ruined, except for those last four on the roll. When I went back in to question why I had been charged so much for a ruined roll of film I was treated rudely. A woman told me flatly, without a trace of apology "$8.50 processing fee, $.50 per print" and then turned her back.

My second roll was returned to me in a box, along with the original film envelope on which the man had written an instruction of "E-6" (the chemical process reserved for slides, not prints). He had ensured that wherever my prints may have been sent to, still returned to me as slides. But they weren't even slides, but rather one long roll, a single slide. Why?

I will never set foot in this store again. They are rude and dismissive to their customers and unskilled when it comes to film. I was treated not just poorly, but with disrespect. Save your time and money and develop your film elsewhere.

0
★☆☆☆☆

I have never been treated so poorly by a business. I gave an Asian man behind the counter two rolls of medium-format 120 film to be developed after asking him if they were able to process that format. He then told me that one roll would be ready the next day, but the other a few days after since it would have to be sent away. They were identical rolls of film. When I questioned him, he told me dismissively that one of my rolls was slide film, he kept saying slide film slide film and I kept assuring him that they were identical. Finally I conceded, hoping that at least it would be sent to someone more qualified.

He charged me eleven dollars for my first roll of film, out of which I was only given FOUR prints. As I examined my negatives I could see that they had all been ruined, except for those last four on the roll. When I went back in to question why I had been charged so much for a ruined roll of film I was treated rudely. A woman told me flatly, without a trace of apology "$8.50 processing fee, $.50 per print" and then turned her back.

My second roll was returned to me in a box, along with the original film envelope on which the man had written an instruction of "E-6" (the chemical process reserved for slides, not prints). He had ensured that wherever my prints may have been sent to, still returned to me as slides. But they weren't even slides, but rather one long roll, a single slide. Why?

I will never set foot in this store again. They are rude and dismissive to their customers and unskilled when it comes to film. I was treated not just poorly, but with disrespect. Save your time and money and develop your film elsewhere.

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I stopped by to develop my 35mm black and white photos here and they turned out horrible. The blacks were way under exposed and the whites were over exposed. Did they even calibrate their photo developing machine? The final cost was super expensive too. I'd definitely go elsewhere to get my film developed.

3
★★★☆☆

I stopped by to develop my 35mm black and white photos here and they turned out horrible. The blacks were way under exposed and the whites were over exposed. Did they even calibrate their photo developing machine? The final cost was super expensive too. I'd definitely go elsewhere to get my film developed.

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I handed in my film and waited there for about 30 mintues for the staff member to develop them since they I was their only customer during the time. Most of the photos came out very clear and I was highly satisfied. I always come back because of the fast service, and you should too.

4
★★★★☆

I handed in my film and waited there for about 30 mintues for the staff member to develop them since they I was their only customer during the time. Most of the photos came out very clear and I was highly satisfied. I always come back because of the fast service, and you should too.

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1 hr photos turns into 3 hr waits, i wanted to exposed photos but they gave me an atitude when i asked them why it took so long to develop them. i will never visit ever again!

3
★★★☆☆

1 hr photos turns into 3 hr waits, i wanted to exposed photos but they gave me an atitude when i asked them why it took so long to develop them. i will never visit ever again!

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Decided to try to develop my film here from my 35 mm camera. Decided to try it because of the low price. When I got them, they looked terrible for some strange reason. I asked why they were under exposed and how could I get the refund for it. I got pretty angry but the store owner refused to give me the refund. I mean the film was priceless, they were lucky I didn't ask for compensation. Terrible quality and service. I hate this store. Bad experience with this store. Stay away.

3
★★★☆☆

Decided to try to develop my film here from my 35 mm camera. Decided to try it because of the low price. When I got them, they looked terrible for some strange reason. I asked why they were under exposed and how could I get the refund for it. I got pretty angry but the store owner refused to give me the refund. I mean the film was priceless, they were lucky I didn't ask for compensation. Terrible quality and service. I hate this store. Bad experience with this store. Stay away.

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1 out of 1 people found this review helpful.

.

I agree with the other reviewer who said this place was expensive. I used to go here because it was close to my job, and I would have pictures developed on my lunch hour, but now you can go to any drug store and they do the same thing for a lot less. I honestly couldn't tell the difference between prints they developed and prints I got from, lets say, Rite Aid. I suppose there is some kind of difference and that's why they charge more, but I certainly couldn't tell the difference. Save your money and go to a chain pharmacy for 1 hour photo developing.

2
★★☆☆☆

I agree with the other reviewer who said this place was expensive. I used to go here because it was close to my job, and I would have pictures developed on my lunch hour, but now you can go to any drug store and they do the same thing for a lot less. I honestly couldn't tell the difference between prints they developed and prints I got from, lets say, Rite Aid. I suppose there is some kind of difference and that's why they charge more, but I certainly couldn't tell the difference. Save your money and go to a chain pharmacy for 1 hour photo developing.

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This is a very expensive place to get your photos developed. I used to go here all the time because it was in a convenient location from my house, and they can develop your photos in an hour-- but then I found out that CVS can do that also, for a lot less money. On the other hand, CVS has messed up my pictures on occasion, and I don't remember Fotorush ever doing that. If you get passport pictures taken here though, they always come out ugly.

3
★★★☆☆

This is a very expensive place to get your photos developed. I used to go here all the time because it was in a convenient location from my house, and they can develop your photos in an hour-- but then I found out that CVS can do that also, for a lot less money. On the other hand, CVS has messed up my pictures on occasion, and I don't remember Fotorush ever doing that. If you get passport pictures taken here though, they always come out ugly.

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