Shanor/Royalite Lighting Center

★★★★☆
  • 3355 Sheridan Dr

    Amherst, NY 14226

    Map & Directions
  • 716-832-1492

About Shanor/Royalite Lighting Center

Hours
Sun-Mon 10am-9pm, Thu-Fri 10am-9pm, Tue-Wed 10am-5pm, Sat 10am-5pm
3.5 2
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Stopped in Sheridan Drive store looking for sconces. Lot's of things not in stock. Finally settled on a pair (not in stock) but saleswoman called Niagara Falls Blvd store for me. Drove over to pick them up. Both were shabbily packaged - this is when I found out that they were both display models (was not told by Sheridan saleswoman before I drove over). I indicated I would not pay full price for display models and was told there was nothing wrong with them. I did not ask for a manager but the salesman did not offer to call one either. Didn't feel like dealing with that. Looked at the store's selection (they had things the Sheridan store did not) - same thing - what I liked was not in stock or they only had one, not two. Disappointing day. It seems the salespeople don't have a lot to work with there. For the prices they charge (and internet competition), they should. I had a different disappointing experience in the Orchard Park store last summer. I'm done with that company.

2
★★☆☆☆

Stopped in Sheridan Drive store looking for sconces. Lot's of things not in stock. Finally settled on a pair (not in stock) but saleswoman called Niagara Falls Blvd store for me. Drove over to pick them up. Both were shabbily packaged - this is when I found out that they were both display models (was not told by Sheridan saleswoman before I drove over). I indicated I would not pay full price for display models and was told there was nothing wrong with them. I did not ask for a manager but the salesman did not offer to call one either. Didn't feel like dealing with that. Looked at the store's selection (they had things the Sheridan store did not) - same thing - what I liked was not in stock or they only had one, not two. Disappointing day. It seems the salespeople don't have a lot to work with there. For the prices they charge (and internet competition), they should. I had a different disappointing experience in the Orchard Park store last summer. I'm done with that company.

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Went into the store looking for an "old fashion" swag lamp ~ you know the kind you hook them to the ceiling and the chain comes down and they plug in the wall. May mom had been searching high and low for one for her old house that would be easy to put up without messing with electrical wires. I took her into Royalite and told them what we were looking for and the woman helping us asked the guy behind the counter, before we knew it they told us they would/ could make us one! All we had to do was pick out the shade and tell them how much cord we needed. I went home did the measurements, we picked out the shade and the chain my mom wanted and the NEXT DAY they had it made for us and at a very reasonable price. I have moved out of state and really miss Royalite it is the first place my husband and I always went for lighting. I would highly recommend them to anyone looking for lighting.

2
★★★★★

Went into the store looking for an "old fashion" swag lamp ~ you know the kind you hook them to the ceiling and the chain comes down and they plug in the wall. May mom had been searching high and low for one for her old house that would be easy to put up without messing with electrical wires. I took her into Royalite and told them what we were looking for and the woman helping us asked the guy behind the counter, before we knew it they told us they would/ could make us one! All we had to do was pick out the shade and tell them how much cord we needed. I went home did the measurements, we picked out the shade and the chain my mom wanted and the NEXT DAY they had it made for us and at a very reasonable price. I have moved out of state and really miss Royalite it is the first place my husband and I always went for lighting. I would highly recommend them to anyone looking for lighting.

 

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