Straight From The Crate

★★☆☆☆
40.7421 -73.991
Map and Directions to Straight From The Crate

212-243-1844

50 W 23rd St

New York, NY

10010

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About Straight From The Crate

Home & Garden

Home & Garden
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Reviews 1 - 11 of 11.
.

I ordered from the store on 61 st street.

PLEASE DO NOT MAKE THE SAME MISTAKE.

You can get the same items from downtownfurniture for LESS money, THEY INFLATE prices and are NOT reliable. The delivery had to be rescheduled THREE times.

Save your money and headaches. SHop somewher else !!!!

1
★☆☆☆☆

I ordered from the store on 61 st street.

PLEASE DO NOT MAKE THE SAME MISTAKE.

You can get the same items from downtownfurniture for LESS money, THEY INFLATE prices and are NOT reliable. The delivery had to be rescheduled THREE times.

Save your money and headaches. SHop somewher else !!!!

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.

I recently gave away my loveseat and found I really needed another: perhaps even smaller for my studio apartment. I searched Craigs list, ebay, everything was still a few hundred dollars and then I would have to tack on delivery. Not a possibility for this broke female! Straight from the Crate on First Avenue and 61st, just a few blocks from my apartment came in and saved the day! I walked in out of curiosity and saw a velvet loveseat that was the perfect size for my petite place. I thought about it, read negative reviews and was somewhat hesitant. I am glad I ignored this and went with my instinct. Marc who was working Saturday was absolutely delightful. The embodiment of a great salesman. I pointed out what I wanted, told him my hesitations upon reading the reviews and he was just super. He laughed off the negatives and presented positives as in: "How would you like to have this floor model today rather than wait for one to be ordered and I'll give you a 25% discount?" He was honest and pointed out a slight discoloration but it is an olive couch and my pillows would cover it perfectly. He processed everything efficiently and said to personally come back to him with any problems. He mentioned how there are so often negative reviews in life but never any positive-I bet him that I would write something positive so Marc, here's to you and Straight from the Crate-you were great!

4
★★★★☆

I recently gave away my loveseat and found I really needed another: perhaps even smaller for my studio apartment. I searched Craigs list, ebay, everything was still a few hundred dollars and then I would have to tack on delivery. Not a possibility for this broke female! Straight from the Crate on First Avenue and 61st, just a few blocks from my apartment came in and saved the day! I walked in out of curiosity and saw a velvet loveseat that was the perfect size for my petite place. I thought about it, read negative reviews and was somewhat hesitant. I am glad I ignored this and went with my instinct. Marc who was working Saturday was absolutely delightful. The embodiment of a great salesman. I pointed out what I wanted, told him my hesitations upon reading the reviews and he was just super. He laughed off the negatives and presented positives as in: "How would you like to have this floor model today rather than wait for one to be ordered and I'll give you a 25% discount?" He was honest and pointed out a slight discoloration but it is an olive couch and my pillows would cover it perfectly. He processed everything efficiently and said to personally come back to him with any problems. He mentioned how there are so often negative reviews in life but never any positive-I bet him that I would write something positive so Marc, here's to you and Straight from the Crate-you were great!

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.

So i bought a ton of furniture from them, they told me the delivery would come Tuesday night, i told them i work till 9pm and the guy said it was no problem at all because the delivery truck will drop orders off till midnight, he told me without i dought i would get my stuff then. So I call yesterday the guy is so rude tells me he will call me as soon as my furniture arrives.. they never did i called them today the guy told me " he was busy and had to go" i said i just want a time frame for my delivery tonight, he told me "We can't do it tonight" so i say why and he says Its St. Patrick's day and due to the parade it won't work, i said the parade ends around seven and you told me you deliver till midnight.. the guy says " i don't know" then he tells me he has to go and he will call the delivery people and see if they can do it.. he never called back!! I hate them, never use them seriously!!

1
★☆☆☆☆

So i bought a ton of furniture from them, they told me the delivery would come Tuesday night, i told them i work till 9pm and the guy said it was no problem at all because the delivery truck will drop orders off till midnight, he told me without i dought i would get my stuff then. So I call yesterday the guy is so rude tells me he will call me as soon as my furniture arrives.. they never did i called them today the guy told me " he was busy and had to go" i said i just want a time frame for my delivery tonight, he told me "We can't do it tonight" so i say why and he says Its St. Patrick's day and due to the parade it won't work, i said the parade ends around seven and you told me you deliver till midnight.. the guy says " i don't know" then he tells me he has to go and he will call the delivery people and see if they can do it.. he never called back!! I hate them, never use them seriously!!

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.

I should say - my negative experience was at the Straight from the Crate on 1st Ave and E. 62nd St. The owner of this store owns some of the others as well but I'm not sure if he owns the store listed here. Avoid 1st & E62nd like the plague.

1
★☆☆☆☆

I should say - my negative experience was at the Straight from the Crate on 1st Ave and E. 62nd St. The owner of this store owns some of the others as well but I'm not sure if he owns the store listed here. Avoid 1st & E62nd like the plague.

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.

Be careful when buying from this company. They are VERY rude and they will charge you when their cheap screws break with in a month of purchasing, which they all do. The materials they use are to hold the drawers together are made of soft metal and will break then they want to charge you $100 to reinforce them. They can't be bothered to help customers once they have your money.

1
★☆☆☆☆

Be careful when buying from this company. They are VERY rude and they will charge you when their cheap screws break with in a month of purchasing, which they all do. The materials they use are to hold the drawers together are made of soft metal and will break then they want to charge you $100 to reinforce them. They can't be bothered to help customers once they have your money.

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.

Is Straight from the Crate? ??Crooked??

YOU DECIDE!

1.They deliver floor samples to customers as new items.
2.They know the items won??t be in on time or are out of stock and don??t inform the customer (see #5).
3.They hold back some refunds as long as they can with the hope that the customer will forget or assume it was taken care of and, in fact, many do.
4.Many customers forget to pick up their items (strange but true) yet the Crate refuses to contact the customers to remind them of their purchase.
5.They request full price for your purchase knowing they will have weeks, often months, to use your money until your furniture arrives. (So please if you must shop there pay only a minimal amount when you order).

These are just five reasons. There are so many more.

So you decide. Is Straight from the Crate?. ??Crooked??

1
★☆☆☆☆

Is Straight from the Crate? ??Crooked??

YOU DECIDE!

1.They deliver floor samples to customers as new items.
2.They know the items won??t be in on time or are out of stock and don??t inform the customer (see #5).
3.They hold back some refunds as long as they can with the hope that the customer will forget or assume it was taken care of and, in fact, many do.
4.Many customers forget to pick up their items (strange but true) yet the Crate refuses to contact the customers to remind them of their purchase.
5.They request full price for your purchase knowing they will have weeks, often months, to use your money until your furniture arrives. (So please if you must shop there pay only a minimal amount when you order).

These are just five reasons. There are so many more.

So you decide. Is Straight from the Crate?. ??Crooked??

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.

I was promised that they will hold my items until I was ready to pick it up, but they sold it to someone else before I can pick it up. One item is now out of stock and they promised to give me the credit back to my credit card, 3 weeks later and still no credit back to my credit card. My other item is suppose to be ready for pick up now, but they still have not called. I told them I want a refund and it's going to be harder than I think. I have open a file with the BBB and my credit card company, hopefully soon, I will get my money back from these crooks.

1
★☆☆☆☆

I was promised that they will hold my items until I was ready to pick it up, but they sold it to someone else before I can pick it up. One item is now out of stock and they promised to give me the credit back to my credit card, 3 weeks later and still no credit back to my credit card. My other item is suppose to be ready for pick up now, but they still have not called. I told them I want a refund and it's going to be harder than I think. I have open a file with the BBB and my credit card company, hopefully soon, I will get my money back from these crooks.

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.

I made it clear to the sales staff that I would purchase an item in their store if it could be delivered in 2 weeks. They said it would be. Three weeks later, I followed up. A different salesperson told me that three weeks is what he tells people. I ws patient with waiting one more week. But as the 4th week approached, I checked in. A different salesperson told me that it hadn't been 4 weeks. My error, I called ONE DAY before the 4th week. *sigh* So I followed up that day (as no one ever calls me back as promised), and she tells me that it's going to be TWO MORE WEEKS because it's "out of stock." The funny thing is that they had no problem taking my money on the day I ordered the item and promising me the delivery date I desired. They also had no problem telling me there's a penalty for cancellation. They are quick to punish, but slow to please. After getting my item, I will NEVER shop here again.

1
★☆☆☆☆

I made it clear to the sales staff that I would purchase an item in their store if it could be delivered in 2 weeks. They said it would be. Three weeks later, I followed up. A different salesperson told me that three weeks is what he tells people. I ws patient with waiting one more week. But as the 4th week approached, I checked in. A different salesperson told me that it hadn't been 4 weeks. My error, I called ONE DAY before the 4th week. *sigh* So I followed up that day (as no one ever calls me back as promised), and she tells me that it's going to be TWO MORE WEEKS because it's "out of stock." The funny thing is that they had no problem taking my money on the day I ordered the item and promising me the delivery date I desired. They also had no problem telling me there's a penalty for cancellation. They are quick to punish, but slow to please. After getting my item, I will NEVER shop here again.

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.

watch out for the delivery people-they will scratch up your furniture. Like pulling teeth getting anything delivered...salesmen nice until its sold then you dont exsist.

PROS: bad store
CONS: bad store

1
★☆☆☆☆

watch out for the delivery people-they will scratch up your furniture. Like pulling teeth getting anything delivered...salesmen nice until its sold then you dont exsist.

PROS: bad store
CONS: bad store

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.

Straight From the Crate is a good store for furniture for the home or office. They sell cabinets, shelves, tables, chairs, wall units for any room in the home, and much more. I wouldn't say that there pricing is necessary cheaper, but more on average if you do your research. Sometimes they have items that are sold cheaper then others and sometimes not. When buying furniture its a good idea to look around. One of the things I like about this store is how nicely everything is displayed and the customer service is great.

3
★★★☆☆

Straight From the Crate is a good store for furniture for the home or office. They sell cabinets, shelves, tables, chairs, wall units for any room in the home, and much more. I wouldn't say that there pricing is necessary cheaper, but more on average if you do your research. Sometimes they have items that are sold cheaper then others and sometimes not. When buying furniture its a good idea to look around. One of the things I like about this store is how nicely everything is displayed and the customer service is great.

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.

Straight from the crate suggests that what you are getting is what the wholesalers sell, and it is true. Prices are kept surprisingly low which is great for shoppers who are on a budget. They have home and office furniture as well as a number of different wall units for any room in the house.

4
★★★★☆

Straight from the crate suggests that what you are getting is what the wholesalers sell, and it is true. Prices are kept surprisingly low which is great for shoppers who are on a budget. They have home and office furniture as well as a number of different wall units for any room in the house.

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