Chrysler Cleaners Inc

★★★☆☆
  • 405 Lexington Ave Ste Arc2

    New York, NY 10174

    Map & Directions
  • 212-856-9602

About Chrysler Cleaners Inc

Personal Services

Personal Services
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3.0 2
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I've been going to Chrysler Cleaners for 3 years and they are amazing! I have to pretty much alter all of my clothes to fit properly and they never disappoint. I've had jackets, coats, jeans and dress all taken in. The prices are also reasonable. I'm 5'2 so all my pants need to hemmed and it's a mere $10.

It's also a revolving door away from Grand Central making it easy for me to drop off clothes before work and pick them up on my way home.

I strongly recommend them. Unlike girlinthecity I've never had a bad experience with them. The owner is also very sweet.

2
★★★★★

I've been going to Chrysler Cleaners for 3 years and they are amazing! I have to pretty much alter all of my clothes to fit properly and they never disappoint. I've had jackets, coats, jeans and dress all taken in. The prices are also reasonable. I'm 5'2 so all my pants need to hemmed and it's a mere $10.

It's also a revolving door away from Grand Central making it easy for me to drop off clothes before work and pick them up on my way home.

I strongly recommend them. Unlike girlinthecity I've never had a bad experience with them. The owner is also very sweet.

Pros: excellent at alterations!, close to the subway

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This is how strongly I feel about writing this review - I had to sign up becase I had never written a review before, and then after writing it, I lost the entire review because my computer froze. I am re-writing this entire thing because this is the worst experience I have EVER run into with a service company.

I needed to find a dry cleaner close to my work, and this was the first one I found. I figured I was safe because it was in the Chyrsler building, so it had to be somewhat reputable. Was I wrong. I brought in a $500 Rebecca Taylor silk dress that was worn once. I wouldn't have even brought it to a cleaners, but I had a drop of foundation fall on it, and there was a small stain. Since I am very careful with my belongings, I wanted to make sure that I got it taken care of. I pointed out the stain, and she said it would take 4 days. I came back, and while they managed to get the small stain out, they added stains (look like water/cleaning solvent spots) on many parts of the dress. Not to mention the sheen of the silk is completely gone. I felt my throat closing the second I saw the dress. I argued with the pea-brained owner for 10 minutes, and she claimed I brought it in with all those stains, and that they "make no guarantees." Her only solution was to "try and clean agian - no promises." Are you kidding? I learned my lesson, I will NEVER use another service without the right research, most certainly not this one. I told her I would make it my business to let people know not to use her service - to which she laughed - how can I tell many people?

My lesson was $500 ruined Rebecca Taylor dress. I hope many people read this and NEVER USE THIS DRYCLEANER.

0
★☆☆☆☆

This is how strongly I feel about writing this review - I had to sign up becase I had never written a review before, and then after writing it, I lost the entire review because my computer froze. I am re-writing this entire thing because this is the worst experience I have EVER run into with a service company.

I needed to find a dry cleaner close to my work, and this was the first one I found. I figured I was safe because it was in the Chyrsler building, so it had to be somewhat reputable. Was I wrong. I brought in a $500 Rebecca Taylor silk dress that was worn once. I wouldn't have even brought it to a cleaners, but I had a drop of foundation fall on it, and there was a small stain. Since I am very careful with my belongings, I wanted to make sure that I got it taken care of. I pointed out the stain, and she said it would take 4 days. I came back, and while they managed to get the small stain out, they added stains (look like water/cleaning solvent spots) on many parts of the dress. Not to mention the sheen of the silk is completely gone. I felt my throat closing the second I saw the dress. I argued with the pea-brained owner for 10 minutes, and she claimed I brought it in with all those stains, and that they "make no guarantees." Her only solution was to "try and clean agian - no promises." Are you kidding? I learned my lesson, I will NEVER use another service without the right research, most certainly not this one. I told her I would make it my business to let people know not to use her service - to which she laughed - how can I tell many people?

My lesson was $500 ruined Rebecca Taylor dress. I hope many people read this and NEVER USE THIS DRYCLEANER.

Pros: None

Cons: Ruin clothing; horrible customer service

 

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