Bonaventure Tuxedo Inc

★★★☆☆
  • 134 East Jericho Turnpike

    Garden City, NY 11530

    Cross street: <p>&lt;br&gt;</p>

    Map & Directions
  • 516-741-1080

About Bonaventure Tuxedo Inc

Hours
Mon Noon-8pm ; Tue Noon-8pm ; Thu Noon-8pm ; Fri Noon-6am ; Sat 11am-5pm ; Appointments Available
3.0 4
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The service I received at Bonaventure Tuxedo was more than exceptional, the sales clerk was extremely helpful in helping me make decisions on what tuxedo to rent. I recommend this tuxedo store to anyone planning a wedding or attending a black tie affair.

4
★★★★☆

The service I received at Bonaventure Tuxedo was more than exceptional, the sales clerk was extremely helpful in helping me make decisions on what tuxedo to rent. I recommend this tuxedo store to anyone planning a wedding or attending a black tie affair.

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Please read my review here:
http://www.liweddings.com/chat/topic-557556-1.html
The short story is that the owner flipped out on me when I asked him to divide my free tuxedos between my best man and the father of the bride. He literary threw things, yelled at me, and threated to beat me up. In the end he did what I asked for and the tuxes where beautiful - but his behavior was inexcusable.

2
★★☆☆☆

Please read my review here:
http://www.liweddings.com/chat/topic-557556-1.html
The short story is that the owner flipped out on me when I asked him to divide my free tuxedos between my best man and the father of the bride. He literary threw things, yelled at me, and threated to beat me up. In the end he did what I asked for and the tuxes where beautiful - but his behavior was inexcusable.

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I recently travelled to New York for a wedding. The Tuxes were done by this company. The Groom picked up all of our tuxes. When I arrived the day of the wedding and tried on my Tux, I was shocked to see that not only was the middle button on the jacket missing, but that the area where it was supposed to be was marked in the shape of a huge tic-tac-toe board in thick bright white chalk lines. There was no answer at the the tux store. With some elbow grease and half a bottle of soda water, I was able to remove most of the chalk, but I still could not button the jacket properly due to the missing button. When I called Bonaventure today to tell them about the incident, the sales rep on the phone couldn't have cared less. He was happy to point out that the white chalk is how they mark things that need to be fixed. They marked it fine, it's the fixing they need to work on. Overall a terrible experience and a waste of the Groom's $150.00.

1
★☆☆☆☆

I recently travelled to New York for a wedding. The Tuxes were done by this company. The Groom picked up all of our tuxes. When I arrived the day of the wedding and tried on my Tux, I was shocked to see that not only was the middle button on the jacket missing, but that the area where it was supposed to be was marked in the shape of a huge tic-tac-toe board in thick bright white chalk lines. There was no answer at the the tux store. With some elbow grease and half a bottle of soda water, I was able to remove most of the chalk, but I still could not button the jacket properly due to the missing button. When I called Bonaventure today to tell them about the incident, the sales rep on the phone couldn't have cared less. He was happy to point out that the white chalk is how they mark things that need to be fixed. They marked it fine, it's the fixing they need to work on. Overall a terrible experience and a waste of the Groom's $150.00.

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Business Response:

This doesn't happen when you come to the store and try on. Sorry your experience with us was dissatisfying,we normally have everyone try on the tuxedo before it leaves the store so those things would have been caught. We do alterations on the spot. The sales rep should have made an arrangement to try and satisfy you by some how by getting the button fixed. The chalk mark comes off with just a little steam.We find this disturbing and apologize. This is our 1st bad review we've had in 40 years. Didn't know even know about this til today.
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The service here is amazing. And as a bride to be that is what you are looking for. They have a fabulous selection of dresses and also on the rack discounted ones for those last minute weddings. The seamstress is wonderful and the date they tell you the dresses will be ready they are. No fighting or worrying. You cannot go wrong coming here.

5
★★★★★

The service here is amazing. And as a bride to be that is what you are looking for. They have a fabulous selection of dresses and also on the rack discounted ones for those last minute weddings. The seamstress is wonderful and the date they tell you the dresses will be ready they are. No fighting or worrying. You cannot go wrong coming here.

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Message from Bonaventure Tuxedo Inc

We have inventory to see, feel, and try on. We do alterations on the spot while you wait.

More about Bonaventure Tuxedo Inc

We rent and sale tuxedos for any special occasion.

 

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