Peter's Shoe Repair

★★☆☆☆

About Peter's Shoe Repair

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I took a pair of Ugg boots to be repaired here and was charged a normal $25 for a new zipper to be put in. I also asked the woman to clean some of the snow stains off the boot, for which she charged me $15, and only cleaned the part near the toes without looking at the shaft of the boot which clearly also needed cleaning. The cleaning barely took anything off, but she insisted on charging me the extra $15. One week later, that zipper is already coming out of the boot and of course, the stains are all there.

1
★★☆☆☆

I took a pair of Ugg boots to be repaired here and was charged a normal $25 for a new zipper to be put in. I also asked the woman to clean some of the snow stains off the boot, for which she charged me $15, and only cleaned the part near the toes without looking at the shaft of the boot which clearly also needed cleaning. The cleaning barely took anything off, but she insisted on charging me the extra $15. One week later, that zipper is already coming out of the boot and of course, the stains are all there.

Cons: poor workmanship

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I took my new satin Manolo's to Peter's based on a good recommendation. I always use Shoe Service on 55th and now I know to always go back to them! Peter's assured me they could dye the shoes with no problems matching the color to my weding dress. Upon pick up they were a completely different color than the gown and now I am scrambling to fix this! They also cleaned them without telling me how this affects satin and the satin is frayed now. $500 later the shoes look terrible. On the one day you want to look your best this was a huge disapointment!

0
★☆☆☆☆

I took my new satin Manolo's to Peter's based on a good recommendation. I always use Shoe Service on 55th and now I know to always go back to them! Peter's assured me they could dye the shoes with no problems matching the color to my weding dress. Upon pick up they were a completely different color than the gown and now I am scrambling to fix this! They also cleaned them without telling me how this affects satin and the satin is frayed now. $500 later the shoes look terrible. On the one day you want to look your best this was a huge disapointment!

Cons: bad communication

 

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