New Ridgewood Car Service

★☆☆☆☆

About New Ridgewood Car Service

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Transportation & Storage

Transportation & Storage
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Apollo Limousine Svc

11336 US Highway 31 Cullman, AL

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I was coming home late and ended up near this company's dispatcher. I went in and had to yell at the man through the plastic barrier with NO hole in it to speak. When the cab finally arrived it was not livery licensed, the man did not know the area well, he barely spoke English, and I had to give him directions all the ride. The man at the place told me the ride would be $8 and the driver tried to take my ten. I then asked him how much, the driver stated $10. I argued that the dispatcher told me $8 and he told me he was only going to give me a dollar back and began to laugh at me. I called the dispatcher once I got in and he basically told me he didn't remember who the driver was and basically I should have only given him $8 and stuck to my guns about it. This company is DISGUSTING. I would NOT use it again.

0
★☆☆☆☆

I was coming home late and ended up near this company's dispatcher. I went in and had to yell at the man through the plastic barrier with NO hole in it to speak. When the cab finally arrived it was not livery licensed, the man did not know the area well, he barely spoke English, and I had to give him directions all the ride. The man at the place told me the ride would be $8 and the driver tried to take my ten. I then asked him how much, the driver stated $10. I argued that the dispatcher told me $8 and he told me he was only going to give me a dollar back and began to laugh at me. I called the dispatcher once I got in and he basically told me he didn't remember who the driver was and basically I should have only given him $8 and stuck to my guns about it. This company is DISGUSTING. I would NOT use it again.

Pros: Near the train station

Cons: S***ty offices, unlicensed cabs, and horrible cust. service.

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We used this taxi company once before but did not realize they had no rates for the area they cover, they simply charge what they think is fair when they get there.

We ordered the taxi and were told by the dispatcher that the charge was going to be $13, which we considered fair since by Mapquest we were traveling 2.5 miles. When we got to our location the driver stated that we owed $18, we had him call back to the original dispatcher. This time a women answered him and we could hear over the speaker that she was saying 'that costs over $20 dollars'. Excuse me, for 2.5 miles when we took your company into the city before for $20?

We paid the $18 dollars and called the company to ask about the discrepancy, we were told 'do what you gotta do'.

Well....consider this what we 'gotta' do, warn our fellow consumers that this company has no morals about overcharging for short distances. Try New York Limo and Car Service in the same area, they are fair and don't overcharge their patrons.

0
★☆☆☆☆

We used this taxi company once before but did not realize they had no rates for the area they cover, they simply charge what they think is fair when they get there.

We ordered the taxi and were told by the dispatcher that the charge was going to be $13, which we considered fair since by Mapquest we were traveling 2.5 miles. When we got to our location the driver stated that we owed $18, we had him call back to the original dispatcher. This time a women answered him and we could hear over the speaker that she was saying 'that costs over $20 dollars'. Excuse me, for 2.5 miles when we took your company into the city before for $20?

We paid the $18 dollars and called the company to ask about the discrepancy, we were told 'do what you gotta do'.

Well....consider this what we 'gotta' do, warn our fellow consumers that this company has no morals about overcharging for short distances. Try New York Limo and Car Service in the same area, they are fair and don't overcharge their patrons.

Pros: Arrived on time.

Cons: Overcharging. Driver got hostile because of his company's quoted rate. Car was uncomfortable.

 

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