Verizon

★★☆☆☆
  • 1773 E Main St

    Mohegan Lake, NY 10547

    Map & Directions
  • 914-528-4800

About Verizon

Categories
  • Cell Phones
  • Consumer Electronics Stores
  • Telephone Service
Details
  • Cell Phone Rental
  • Phone Equipment
Hours
M-Sa 10am-8pm, Su 10am-6pm
Products
  • FIOS
Languages
  • English

Communications & Utilities

Communications & Utilities
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3133 E Main St Mohegan Lake, NY

1.75 4
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.

This store is awful. The people who work in the store are nasty and rude. Bill is the worse person in the store he is rude to teenagers and thinks he is better then everyone, he is a very nasty man!

1
★☆☆☆☆

This store is awful. The people who work in the store are nasty and rude. Bill is the worse person in the store he is rude to teenagers and thinks he is better then everyone, he is a very nasty man!

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.

I bought several phones over the years at this store. I didn't have a problem until 2 years ago.

1st of all, let me say that Verizon is great. When you dial 611, they are extremely 5 star top quality.

However, at this store, they work on commissions.

They are quite deceitful and misleading.

Two years ago they sold me an extra service that I didn't need to get my email.

In Feb. 2011, I bought a phone that I returned the next day. They said there was a $35 restocking fee. Now it says that right on the receipt, but I asked the salesperson 2x, if there was any fee. She said no. I also paid another $10 fee for downloading something I wasn't aware of.

I am part to blame because I felt I was dealing with Verizon, a company that I trust. So I let my guard down and didn't "read the fine print." (They'll say, "Didn't you read the fine print when you try to get your money back.)

Believe me, these guys are not the same as the people at 611.

I also found out that this is a recurring situation with stores in general.

Thank god, both times I called 611, I my money back. But even that was a struggle.

Whatever you do, DON'T TRUST THESE PEOPLE. I am happy to give you any further details.

Go to the store, see what you like, but

DEAL DIRECTLY WITH VERIZON.

Please contact me at teacher2554@hotmail.com if you have any further questions.

Good luck.

Rob

1
★☆☆☆☆

I bought several phones over the years at this store. I didn't have a problem until 2 years ago.

1st of all, let me say that Verizon is great. When you dial 611, they are extremely 5 star top quality.

However, at this store, they work on commissions.

They are quite deceitful and misleading.

Two years ago they sold me an extra service that I didn't need to get my email.

In Feb. 2011, I bought a phone that I returned the next day. They said there was a $35 restocking fee. Now it says that right on the receipt, but I asked the salesperson 2x, if there was any fee. She said no. I also paid another $10 fee for downloading something I wasn't aware of.

I am part to blame because I felt I was dealing with Verizon, a company that I trust. So I let my guard down and didn't "read the fine print." (They'll say, "Didn't you read the fine print when you try to get your money back.)

Believe me, these guys are not the same as the people at 611.

I also found out that this is a recurring situation with stores in general.

Thank god, both times I called 611, I my money back. But even that was a struggle.

Whatever you do, DON'T TRUST THESE PEOPLE. I am happy to give you any further details.

Go to the store, see what you like, but

DEAL DIRECTLY WITH VERIZON.

Please contact me at teacher2554@hotmail.com if you have any further questions.

Good luck.

Rob

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.

Extra monthly costs on certain phones e.g., data plans, is hidden so you can't easily tell you will be paying an extra ten dollars a month for a servic eyou do not want or need.

1
★☆☆☆☆

Extra monthly costs on certain phones e.g., data plans, is hidden so you can't easily tell you will be paying an extra ten dollars a month for a servic eyou do not want or need.

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.

I went here to buy a new phone, right before I moved. Everyone there helped me out alot. They were really helpful and it didn't take long to set up my new phone. They had all the latest phones. I'm really glad I went to this location to buy my phone. I called about 4 other locations and they were out of stock on the phone I wanted, so I headed to Mohegan Lake. It was also easy to find them.

4
★★★★☆

I went here to buy a new phone, right before I moved. Everyone there helped me out alot. They were really helpful and it didn't take long to set up my new phone. They had all the latest phones. I'm really glad I went to this location to buy my phone. I called about 4 other locations and they were out of stock on the phone I wanted, so I headed to Mohegan Lake. It was also easy to find them.

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Message from Verizon

Who We Are



Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success:  an ethical, customer-centric culture and an essential role in making the world a better place.



Our Wireless Standard



As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.



Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

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