Insider Pages Reviews for Jeniette New York Day Spa

5 Stars: Fabulous manicures and pedicures! (by Carolyn P)

Carolyn P — Tue, 15 Dec 2009 09:00:00 GMT

I have been a loyal and happy customer for nearly 12 years! It has been an amazing my go-to place weekly for the best manicures I've ever had- and an occasional 20 minute chair massage when my nails are drying. Thank you Jeniette!

5 Stars: a gem of a salon (by hinton)

hinton — Fri, 27 Nov 2009 09:00:00 GMT

When I got to New York 15 years ago I tried all the lux salons up and downtown, the ones always recommended in womens magazines like Cosmo ... there was a lot of style (and soothing music) and not much substance for the price tag ... bad waxing and too-cool-for-school attitudes. I stumbled upon Jeniettes on my way home from the Union Square farmers market one Saturday some 14 years ago in need of a manicure and it has become my second home. If you're short on time have a main/pedi at the same time, stressed and short on time? have your mani with a back massage ... lots of time? head downstairs and have a great facial or massage. Best nails, waxing, eyebrow shaping in the city hands down. Great, fast blow outs and they do eyelashes and eye brows tinting. It's a friendly, down to earth place where they're focused on the quality of the service rather than fussing with perfume infused robes and soothing ocean sounds ... I love it.

5 Stars: Only place for eyebrows (by laurie campione)

laurie campione — Wed, 25 Nov 2009 09:00:00 GMT

My eyebrows ,despite being very sparse and my very sensitive eyes, look fabulous since Rosa has been tweezing and shaping them. Its been more than 5 years and I wont go anywhere else.

Laurie

5 Stars: Best waxing! (by tofeck)

tofeck — Wed, 25 Nov 2009 09:00:00 GMT

I have been going to Jeniette for years. Even when I move uptown, I will still come to 13th street for my waxes. I don't trust anyone else with a brazilian wax. The women there are amazing!

5 Stars: Best of the Best (by kimberly alison)

kimberly alison — Tue, 24 Nov 2009 09:00:00 GMT

Ever since Jeniette opened in the 13th Street space, almost all the same smiling staff greets me.
Jeni keeps an immaculate and well run salon.

The ONLY place that knows how to do the appropriate and ouchless Brazilian.

5 Stars: just what I need (by fcaceres)

fcaceres — Sun, 22 Nov 2009 09:00:00 GMT

I love so many things about this place...

1- the Parafin manicures: this hot wax leaves your
hands so soft, it lasts for a whole week.
2- the Spa pedicure. Jeniette makes the scrub used on
this pedicure herself. I love it. And the massage that
comes with it as well. ;)
3- the waxing sessions. flawless every single time.
4- their body massages take any serious pain away.
the lovely rooms downstairs; the music; the aromatic
candles; the oils and lotions...ahhhh....
worth every penny.

I have been going to Jeniette for 7 years, and what I like the most is their -down to earth- service and prices, without sacrificing quality.

5 Stars: Awesome Salon!!! (by Vnancy)

Vnancy — Fri, 30 Oct 2009 09:00:00 GMT

I've been coming to this salon for several years now, and I can call this the gem of Union Square. I always feel welcomed when I come in and I am attended with the fullest attention. The manicures and pedicures are amazing, I always pick dark colors and my nails come out flawless! When I get my waxing done, I feel little pain compared to all other salons, they use gentle wax. I have been to many other salons but nothing compares to Jeniette New York Day Spa. I also come to Jeniette's salon for facials and I always feel relaxed with my mask and my back massage. There are not enough words in the english dictionary that can describe this salon, it is amazing!!

5 Stars: The best place for waxing!!!! (by srdesai2)

srdesai2 — Fri, 30 Oct 2009 09:00:00 GMT

I have been going to Jeniette Day Spa for the past 6 years and have loved my experiences there...
I am always getting compliments on my eyebrows!!

If your looking for a new salon that won't disappoint you try Jeniette...after your first time there you will never want to try anywhere else....

5 Stars: Great Services at Great Prices (by zahavajen)

zahavajen — Thu, 29 Oct 2009 09:00:00 GMT

Jeniette is a wonderful full-service day spa/salon. The staff is friendly and provides expert services. Five percent of the cost of gift certificates is donated to breast-cancer research, demonstrating that Jeniette is a business with a conscience that gives back.

5 Stars: The greatest salon in Manhattan (by Janet Escourt)

Janet Escourt — Wed, 28 Oct 2009 09:00:00 GMT

I have been coming to Jeniette for almost 15 years. The service is always great. Jeniette treats all of the customers really well whether they are first timers or VIP's.

Rosa is an amazing artist and waxer. I am always getting compliments on my eyebrows. She pays a great attention to detail.

Sonia and Linda are the best as well.

The prices are reasonable and you won't get any better treatment.

Run,don't walk!

5 Stars: Great Eyebrows by Sonia! (by AmandaHM)

AmandaHM — Wed, 21 Oct 2009 09:00:00 GMT

I've been living in NYC for 6 years and until I found Sonia, I couldn't find anyone who could do my eyebrows exactly the way I wanted them. She has been doing my brows for a year now and I wouldn't trust anyone else to touch them. She's been a lifesaver.
Also, I'm a last minute kind of person and she has always been able to fit me in.

4 Stars: Great Salon (by Maria O)

Maria O — Tue, 13 Oct 2009 09:00:00 GMT

I've been going to Jeniette New York Day Spa for about 4 years now ever since my girlfriends first took me there to get my eyebrows done. Many visits later, I've become a loyal customer and would never consider going anywhere else! Rosa is the BEST!!!

5 Stars: great salon overall (by Atoya)

Atoya — Thu, 06 Aug 2009 09:00:00 GMT

what made it unique or special? A lot of reasons actually.
1. great prices for a salon to offer in the Manhattan
2. superb staff members. When I meant superb staff members means they are not just doing their job professionally but they also care about the customers.
3. they do practically everything. Haircuts, nails services, waxing and threading.
And the one thing that amazed me the most is that they are actually the one that started the threading services.
But anyway, like I said, is a great salon/spa overall

5 Stars: Great Salon! (by LaurenI)

LaurenI — Mon, 06 Apr 2009 09:00:00 GMT

I've been coming here for more than 10 years. The staff is wonderful and talented. The salon is always clean and beautiful. Great manicures and waxing!!

1 Stars: Extremely rude service, Unprofessional atmosphere (by BV500)

BV500 — Sun, 05 Apr 2009 09:00:00 GMT

I came to the salon twice last summer. The first time I went for a pedicure it was fine, everyone was nice, it was good quality. I was glad there were no whirlpools though keeping my feet in a plastic liner in a basin was a little weird.

The second time was another story. The owner (I assume) was running around in rollers having the suffering-looking staff do her nails. A male customer was getting his hair bleached and the manicurists were making fun of him in Spanish, which I understood.

Some woman said she forgot her cash and had to go to the ATM outside to get money. The owner said that was fine. After the woman left she said she didn't trust her (out loud, in English, in front of me and probably other customers who were around).

Then when I got a pedicure the woman made fun of me because the light color was streaky and blamed it on my nails (rather than the polish being old) even though I had the same type of color the previous time I came. Other manicurists came over to look which was embarrassing and unnecessary and they were talking about it in Spanish.

When I complained to the front desk woman she said distractedly, "yes yes the customer is always right" and tried to be friendly but it was just fake.

I was so upset I haven't returned since.

3 Stars: Great for threading and waxing (by Kay26)

Kay26 — Sat, 28 Mar 2009 09:00:00 GMT

I came to get a mani/pedi and also to get some threading and waxing done. I thought the mani and pedi were sloppy and not worth the money. I also wished they had proper pedicure chairs instead of big old recliners.

The threading and waxing done were great though. It was impeccably done, and I couldn't have been happier. They were very thorough as compared to other salons I've been to in the Union Square area. They really took their time to make sure my brows were shaped just right. Not too thin, not too thick, and with an arch appropriate for my face shape.

My biggest problem was that I had this appointment scheduled. Long, LONG after my nails had tried, I had to sit and wait for the threader/waxer. I made the appointment for a reason. I didn't have hours to sit there. But I patiently waited as several women with appointments after me walked right in and got their waxing/threading done. I thought it was quite rude.

If I go back, it'd only be to get my eyebrows threaded and nothing more.

5 Stars: Best Spa in Newyork!!!!!! (by shweeta)

shweeta — Sun, 01 Mar 2009 09:00:00 GMT

In this recession time, Jeniette Spa is truly affordable bliss. They take extra time and effort to shape your eyebrows, not like any round the corner salon who rushes and in 2mins you land up in thin and scary eyebrows. Jeniette Spa is about getting exactly what you want rather than what's printed on a menu. I highly recommend to all my friends and readers to go there and see why I have been their customer since 10 years.

5 Stars: Greatest Place for Eyebrows and Pedicures (by sgbg)

sgbg — Tue, 24 Feb 2009 09:00:00 GMT

I have been going to Rosa now for 5 yrs and wouldn't trust anyone else to my eyebrows. Always beautiful, perfectly and naturally shaped and she could not be sweeter. The pedicures and manicures are also well done, with MUCH MORE CARE than mosts other nail salons. Prices are so very reasonable too, so important in this economy.
Enjoy every minute of your time there

5 Stars: I have been going here for over 10 years!!! (by jcat820)

jcat820 — Mon, 16 Feb 2009 09:00:00 GMT

And would not trust anyone but Rosa for waxing. She is a genius!
I, too, was a victim of overplucking (years ago) and Rosa gently convinced me to allow her to reshape my brows. The result is fabulous!
I have referred all of my friends here and they always return and make Jeniette their new day spa.
Everyone is greeted by their name at the door (regular customers, that is) and every effort is made to accommodate your schedule.
I highly recommend!!!!!!

1 Stars: By the rules? (by waltercapo)

waltercapo — Sat, 31 Jan 2009 09:00:00 GMT

Purchased a gift certificate for my girl friend last year and she had misplaced it only to find it 1yr and 2 weeks later ,of course it expired 2 weeks ago. Well she calls to see if they would honor it and the answer was an emphatic NO.....nice job ....50 down the drain. Nice policy in tuff times go figure will never go back there.....will you?

5 Stars: Friendly Professional Service Plus a Steal! (by amalamucho)

amalamucho — Thu, 09 Oct 2008 09:00:00 GMT

Jeniette is such a lovely cozy place. I've been going to Rosa for my brows for around 4 years, she is very professional and just the sweetest person. My brows always come out perfect with a natural looking shape, no skinny brows here. She works meticulously to provide the best shape for your face.
This place has been around forever and for good reason, it's a comfortable place to come to, everyone is very friendly. It's very affordable for the quality of the service, I've looked long and hard for a better deal but anything else is a joke, for example the new place that opened up next door... with its glass box antiseptic look and scrolling sign.
A spa/salon should be a warm calm haven... jeniette is definitely that with great prices on top!

5 Stars: The very BEST waxing artists in town!!! (by jley)

jley — Tue, 07 Oct 2008 09:00:00 GMT

Jeniette is absolutely the BEST salon that I have ever been to. When I first moved to New York I was so fortunate to find Rosa--waxing artist extrodinnaire!! Rosa is literally an artist when it comes to the art of the perfectly sculped eyebrow and with her experience and expertise bikini waxes are MUCH less painful that my experiences with other salons in the past. I highly HIGHLY recommend Jeniette and especially ROSA to anyone looking for fabulously shaped eyebrows, less-painful skilled waxing all in a friendly, relaxed, warm and accomadating salon environment.

5 Stars: Great Waxing! (by kellyjburkhard)

kellyjburkhard — Fri, 12 Sep 2008 09:00:00 GMT

I have been coming to Jeniette for 11 years for all of my waxing!!
No one in the city is better!!!
I also do the massage's & facials!!!!!

I work for REGIS &KELLY as the talent booker and have been everywhere no one is better then ROSA!!!!
The price's are the BEST!!
everyone must GO its the best Find in the CITY!!!!!!!!!

kellyb

1 Stars: Meh (by Anna B.)

Anna B. — Wed, 03 Sep 2008 18:19:00 GMT

I went searching for this place after i read the reviews bc i knew i would be there at that time and needed to get this done. They were very nice and all and the woman who did it was so sweet (not rosa but i wont name her) but honestly, the eyebrow waxing wasnt that great. I've had better done for me at a cheaper price and while it was a good attempt, it looked nothing like what i asked and now i have to go fix it myself.

****ooooh and ps- the waxing is $$ EIGHTEEN not 20. She tried to gip me when i asked but it was a good thing i looked at the paper pamphlet.
Seriously, thats really pathetic.

I wouldn't recommend it but you can decide for yourself.

5 Stars: great day spa!!! (by RachelK8)

RachelK8 — Mon, 04 Aug 2008 09:00:00 GMT

I have been coming to Jeniette for a couple of years now and it is fantastic. The staff is incredibly friendly and make you feel right at home. I come here for all my waxing needs and they do a perfect job! I have also had a wonderful facial here. I would highly recommend Jeniette Day Spa...especially Ola for waxing!

5 Stars: My eyebrows have never looked better (by HomaD)

HomaD — Mon, 04 Aug 2008 09:00:00 GMT

My sister and I were both devoted to threading until we came to Jeniette. My eyebrows have never looked more symmetrical and natural and flattering. Rosa is a master when it comes to shaping my eyebrows. The entire staff is professional, fun and incredibly friendly. The mani/pedis are also some of the longest lasting I've ever had. And the ambience of the spa is amazing relaxing and it makes for a really wonderful group trip. I can always count on consistently professional service and cannot recommend this place enough!

5 Stars: Best of the best, trust me (by LindsayLu)

LindsayLu — Sat, 02 Aug 2008 09:00:00 GMT

I recently broke an addiction and I owe it all to Jeniette's. Just like eating McDonald's; knowing how bad it is for you, but it's so easy and fast, I had been getting my hair removal needs taken care of at those random threading pop-up boutiques around the village. I had to go back more than once a week because the hair would grow back so quickly. I had been to Jeniette's for bikini waxing many times, but on this fateful day Rosa did my waxing. She asked me where I had been getting my eyebrows done. I told her about the threading place and she asked if I was happy with them. I thought about it and realized, you know what? I'm not...they rush me, they don't do a good job, they are rude, and it's not private. She asked if I would grow out the damage they had done and return to have her work on my brows. I trusted Rosa. Thank god I did, because now, just a few weeks later my brows are looking great. They are not perfect just yet (due to years of hair removal by unskilled individuals) but I can see that they will be, as each visit Rosa meticulously waxes, plucks and trims them to their natural, beautiful shape. Rosa and the rest of the staff are amazing. They treat you like an old friend and really bring an art to the services they provide. So now, instead of the McDonald's of hair removal, I go to the creme de la creme, the Peter Lugar's of hair removal and all other spa needs. I save money because their prices are totally reasonable and I am not running back every few days. They always make time for appointments, even when I call that day. So I beg all of you out there who are ruining your beautiful faces going to these wannabe threading boutiques, go to Jeniette's...you will be amazed!

5 Stars: i love this place! (by estherqueen)

estherqueen — Thu, 31 Jul 2008 09:00:00 GMT

i've been going to jeniette for more than 10 years and to tell you the absolute truth, i wouldn't think of going anywhere else for a manicure/pedicure and eyebrow wax. yes, i have brought my friends and they love it. why? because it's no frills, it's clean, and it's surprisingly affordable.

when it's time to get beauty basics, everybody has their spot. the bottom line is, you have to find yours. over the years, i've watched others go to trendy places and get infections and cuts and such, so i'm VERY particular. at jeniette, i (and many, many others) have a box for my totally sanitized mani/pedi tools (given to me by jeniette, by the way) that's kept on the premises, so that no one else uses what's mine. i'm on a tight budget, so thankfully there's always a weekly special. and HELLO -- isn't it common sense to check details like "cash only" on a special before you get it? or at least look at the big sign in the window that says "special -- cash only" when you walk in? duh. it's even on their website!

okay, so when it comes to giving mani/pedis, everybody's got their style. i hate to sound like howard hughes here but securing the foot soak with a plastic bag or having the specialist position your foot on fresh warm towels instead of on a foot rest/pedestal where so many a wet moist foot has rested -- well, those are very sanitary options, in my book. but like i said -- i'm VERY particular.

when it comes to my eyebrows, however, i'm manic. rosa rules the roost here. she knows exactly what she's doing. i owe her huge for talking me out of overplucking my brows. (she actually cared that much!) because of her, i have an eyebrow shape that suits my face -- not something trendy that doesn't augment who i am.

so sometimes i come in and wait 15 minutes or more. when i leave with feet that are so soft and pretty, my fiance kisses them when i get home, all i can think is, it's worth it.

good luck finding your beauty spot, ladies. i've found mine.

1 Stars: Awful for Manicure and Pedicures - worst place in my experience (by clp6)

clp6 — Mon, 28 Jul 2008 09:00:00 GMT

I am on a continual quest for a cheap but good quality manicure/pedicure in the Union Square area, and Jeniette Spa is not it. First, I would like to say that I have gone there twice and have had the same horrible experience. I would say the manicure might almost be worth it (for $11), but the manicurists not only give poor manicures but are also incredily rude. When I asked her to make one nail a little shorter so it would be even with the others she rolled her eyes at the manicurist next to us not even caring if I saw it or not. It was extremely obvious that she did not want to be there and did not even make an effort to make me feel welcome throughout the whole experience.

The pedicure is even worse. There are no pedicure chairs and instead you sit in armchairs and put your feet in a plastic basin lined with a plastic bag. Let's just say that having your feet in a water filled plastic bag feels slimy and disgusting. Even worse, there are no foot rests to put your feet on when you are getting your pedicure. Instead you put your feet on their knees. I felt like I was crushing the tiny women with my feet the whole time. So not only was I worried about irritating the already irritable woman with my big old feet, but it was uncomfortable for me because I couldn't put my whole leg pressure down like you would normally do on a foot rest. The worst part of this whole experience is that the pedicure is not even a steal, price-wise. It's $24. I highly recommend going somewhere else where the pedicure is equally crappy, but at least you sit in a real pedicure chair and can get a somwhat-nice chair massage. Hey, I'd even rather go somewhere without a massage chair but at least have a real foot rest.

People might disagree with me about the service, but I have no idea how people can overlook the plastic bag (yechhh)

5 Stars: Fun, Relaxing, Lovely Experience (by italiana5986)

italiana5986 — Thu, 17 Jul 2008 09:00:00 GMT

I was in the city for the day enjoying a girls day out with my friends. We decided to all get ourselves treated to waxing, manicures, and pedicures. Living on Long Island, its so difficult to find a place where the staff will actually spend a good amount of time perfecting a manicure and pedicure. I found just that at Jeniette! Lorena gave me an excellent pedicure. I was totally relaxed and did not feel rushed at all, like I usually do at other salons. One thing I have never seen before was the use of disposable liners in the foot baths. This really is an safe and excellent idea! I also got my eyebrows threaded. They have never looked so good! I'm so excited. All of my friends were as equally pleased as I was. I will definitely be revisiting Jeniette the next time I visit the city. I highly recommend this place!!

5 Stars: Jeniette New York Salon (by lexilou812)

lexilou812 — Tue, 15 Jul 2008 09:00:00 GMT

Jeniette New York Salon is the BEST salon in the city. No exaggeration, this place is great. The location is ideal, right by Union Square, it is never out of the way. It is more than just a spa, it is like a second home. The owner Jeniette is a very welcoming warm woman with a cute accent and a warm personality. Her number one concern for the customer is always her hospitality for them. Appointments are always on time, as long as the customer is. While waiting (while there is minimal waiting), there are nice and refreshing refreshments for customers. The pedicures are relaxing and old-fashioned in mini-tubs, that are definitely clean. The manicures come out great and the waxing is amazing. Rosa and Ola are my favorites! If waxing is too painful, they even have threading. Threading is a great alternative to waxing and lasts so long, Jeniette should know as she brought this method to the city. I would recommend this salon to anyone and everyone. It has a great, fun, and relaxing environment that gives the spa essence to people of all ages!

5 Stars: always a pleasue (by glbrooklyn)

glbrooklyn — Sat, 12 Jul 2008 09:00:00 GMT

I'm surprised to see such an unhappy review below. I am a long time customer of the Jeniette spa and was there just today. It was recommended to me by friends and I have passed on the recommendation to other friends. Now there is a whole batch of us that will only go there for waxing, pedicures and manicures.

The women who work there are always so incredibly nice and professional. This is the first spa in NYC that has made things like waxing a completely comfortable experience (as much as possible, I should say). I rarely have a wait and if so, it's brief. I wouldn't recommend going right after work as I imagine that's probably a busy time there. I can't reiterate enough how nice the women that work there are.

1 Stars: Never again (by nikki1518)

nikki1518 — Fri, 11 Jul 2008 09:00:00 GMT

So I was looking for a new place to do a manicure/pedicure and a friend had told me she had seen a place on union square. Because of the location i figured it would be a great place...Boy was i sadly mistaken. I went as a walk in and was told i'd probably have to wait about 5mins which turned into 25mins. Once i got my pedicure done i wanted the same girl to do my manicure and was told she couldn't because she had to take another customer!! so i had to wait another 10 min's to get my manicure. i went on a Monday which aparently they had a "special" for a manicure/ pedicure for $30 dollars, but only after i was getting ready to pay did they tell me i had 2 pay cash in order to recieve the "special" i didn't have cash on me so i was told i could run around the corner to an atm to get cash(right in the middle of my manicure)!!! On top of all of that. The owner Jeniette Kept on trying to convince me to buy some products i was clearly not interested in and was sort of rude when i declined the products. On thee upside the girls that did my manicure/ pedicure were delightful, but complained about their working conditions

4 Stars: Consistently professional - great waxes! (by fotogrrl)

fotogrrl — Tue, 17 Jun 2008 09:00:00 GMT

I've been going to Jeniette since 2000 and I have always had a good experience there. Rosa is great at waxing. She makes getting a Brazilian wax as painless and comfortable as it can possibly be. Though waxing could become an awkward and painful procedure, Rosa puts me at ease by asking about my vacation plans and she always does a speedy yet thorough job.

Once I splurged on a massage and a mani-pedi as well. Both were fine - perhaps a little lackluster - but Rosa is the best and I would highly recommend going to her for waxing.

5 Stars: great customer service (by jayardee)

jayardee — Sun, 18 May 2008 09:00:00 GMT

Warm and cozy atmosphere. Workers are pleasant and happy to please the client - you and me. Great pedicure in an old fashioned kind of way. The plastic tub has a throw away liner for cleanliness and health issues, yet the massage and heat are still part of the pedicure! Manicures are thorough and you don't leave feeling like you got ripped off. Enjoy!

5 Stars: BEST SALON IN NYC!!! (by kimberly511)

kimberly511 — Sun, 23 Mar 2008 09:00:00 GMT

I have been all around new york city to different day spas and i would lke to proudly say that nothing compares to jeniette new york. I have had so many services done there and it has all been perfect. my favorite waxer is Rosa, she does the best eyebrows and brazilians in my opinion. they are flawless when you leave the room because she is a perfectionist. I have actually seen a celebrity there waiting for rosa at that point, I knew I was at the right place. dont be fooled by cheap eyebrow services in other salons nearby. My daughter had her hair blown out for a party and it came out looking beautiful! The hair dresser even used a flat iron afterwards to fix frizzy areas. To top it off, I just came back from a 3-day getaway with the girls at the "prestige" Cranwell Spa and Golf Club in Massachusetts and i realized, i could have saved thousands for much better services at Jeniette. i highly recomend this place for mother's day gift certificates, they donate 5% to BREAST CANCER RESAERCH, i personally love Jenietee herself, she's a sweetie!!!

5 Stars: The best spa for top-to-bottom care. (by 185222291111)

185222291111 — Mon, 17 Mar 2008 09:00:00 GMT

I have been going to Jeniette's for more than ten years. The atmosphere is always soothing and the service terrific.

Manicures and pedicures are thorough, with a lot attention given to cuticles and calluses. The massages of hands, feet and legs feel terrific, topped off with hot cloths. The spa pedicure is a wonderful way to let the tensions of the day slip away and to walk out with beautiful feet. (A real bonus is that the pedicure basins are lined with disposable plastic liniers so you know you will not pick up anything a prior customer may have left behind.)

Waxing at Jeniette's is as painless as waxing can be, and the techinicians are very skilled and personable. They are especially adept at waxing the most tender of places.

Massages and facials are wonderful. Kathy works miracles on tense shoulder and neck muscles with her healing hands. She is as adept at giving a facial as she is in sussing out where your body needs attention.

Although I have a hair stylist in New Jersey to whom I remain loyal, whenever I've not been able to get to her, I've had great trims and stying from Jeniette's staff.

To sum up: All your beauty needs, from top to bottom, can be taken care of beautifully, comfortably, thoroughly and efficiently at Jeniette's. I feel very pampered and well cared for there.

5 Stars: Best Spa Service in Union Square! (by boutiquehotelnyc)

boutiquehotelnyc — Tue, 11 Mar 2008 09:00:00 GMT

The service is always great and the staff makes you feel welcome. Don't be fooled by the humble outdoor appearance, it is actually a premium salon and they offer most services (e.g. facial, eyelash tint and massage). It is highly recommended!

5 Stars: Wonderful party location! (by EastVillageMom)

EastVillageMom — Tue, 12 Feb 2008 09:00:00 GMT

For my daughter's seventh birthday, I hosted a party for 10 1st graders at Jeniette's salon. It was a wonderful experience! The girls loved their mani-pedi's, and felt like real princesses. The staff was extremely attentive, and took care of our every need. Of all the birthday parties I've thrown for my child, Jeniette's was by far the least expensive and easiest to execute. Our party at Jeniette was a huge success with both the girls and their moms. I highly recommend them to anyone.

5 Stars: great atmosphere and customer service (by lindasnyc)

lindasnyc — Fri, 08 Feb 2008 09:00:00 GMT

I have been a customer at Jeniette's for over 20 years. I love Jenny and Rosa--they are like family. I have seen their children grow up.One of the wonderful things about Jeniettes salon is that it is like a big family with customers that have been there forever--mixed in with the new.
I use many of their services and am never disappointed.
Rosa is wonderful and is the eyebrow queen--among other things!
Kathy--does magic with her massages--and facials
Lisette--leg waxer --never hurts--she is very gentle
Linda--manicure and pedicure expert
A great experience when you visit jeniette NY

1 Stars: Great Eyebrows? I think not. (by hsmurra)

hsmurra — Sat, 19 Jan 2008 09:00:00 GMT

I went to see Rosa after reading about all of the good reviews. When I got to the salon on time for my appointment I had to wait fifteen minutes. When I finally went into the waxing room I told her that I wanted my eyebrows full with a nice clean shape to then. She handed me a mirror and told me what line to let grow out. 15 mins later when she was done she again handed me the mirror and my eyebrows were thin!! The line that she wanted me to grow out was completely gone! Very disappointing. To make things worse when I went to pay the guy at the front desk basically threw a tip envelope at me. Are you serious? You expect me to tip someone that took me fifteen minutes late and messed up my eyebrows? I have had better looking brows at threading shops that charger 6 dollars!

5 Stars: Best Day Spa in New York City! (by mugafoid)

mugafoid — Tue, 08 Jan 2008 09:00:00 GMT

My girlfriends and I treat ourselves to the spa experience a few times a year. We decided to try a different spa for each outing. Once we tried Jeniette's - we never went anywhere else! Our experience has always been very positive. All the workers are professional and skilled. The atmosphere is relaxing and friendly - and the prices are very reasonable. I highly recommend you give this day spa a try and treat yourself to a wonderful experience! - Lisa M.

5 Stars: Best day spa in NYC (by bsb531)

bsb531 — Wed, 21 Nov 2007 09:00:00 GMT

I first went to Jeniette a few years ago for a facial, massage, and pedicure. I loved it, but I ended up moving away from NYC for a couple of years and didn't have the opportunity to return. I just moved back a few months ago, and decided to check out Jeniette again for an eyebrow wax and a facial. Ola did my eyebrow wax and Kathy did my facial and they both did an outstanding job. My eyebrows never looked so good and the facial was perfect. Both Ola and Kathy put in quality time and were very skilled and experienced. Kathy did not restrict the facial to just my face; she also gave me a neck and upper back massage which was amazing and very relaxing. The cost didn't break my wallet either. I then made an appointment to return a month later for the same services. This time, Rosa did my eyebrow wax which, again, came out flawless. Kathy did my facial again and did an excellent job. This spa is the only spa that I have ever prepaid for the Special Value Pack Facial because I knew I'd be returning again and again. I definitely recommend Kathy, Ola, and Rosa, but I am confident that anyone here will do an outstanding job.

5 Stars: The BEST waxing experience EVER! (by jennifernewyork)

jennifernewyork — Mon, 19 Nov 2007 09:00:00 GMT

I'm a recent Jeniette's customer (1year 3 month) and regret I did not find this place sooner. Waxing was always a curse word for me as I've been to many places all over the city and always with the same result, excruciating pain, rash and bleeding. This place was recommended to me by one of my co-worker and due to my bad experience I was very skeptical at first. It took me a while before I decided to go there and give it a shot. Well, since then everything has changed for me. I had an appointment with a very nice blond Russian wax girl Ola. Ladies, I've had the BEST waxing experience EVER and I mean it. She took such a great care of me. For the first time ever I had a very little pain I could handle with no problem (which is normal for this procedure especially in some delicate areas of the body), for the very first time I had no rash or bleeding. Ola was very nice, funny and extremely professional. You could tell she knew what she was doing. Her gentle hands and soft voice did magic. You won't probably believe it but I almost fall asleep during the procedure. Me, falling asleep during waxing???!!! Unimaginable.... From that day I became Ola's biggest fan. It can be quite hard to schedule an appointment with Ola as she is in a great demand but trust me the final result worth all waiting in the World. Thank You Ola!!!

5 Stars: Best all around for waxing & threading! (by smg239)

smg239 — Fri, 16 Nov 2007 09:00:00 GMT

I have been a loyal customer for 7 years now, ever since my friend raved to me about the lip threading she had done there and even after I moved out of Union Square to the Upper West Side 5 years ago. It has always been worth the trek! The setting is relaxing and the ladies who work there are friendly, quick, and ensure your waxing or threading is as painless as possible (yes, even the brazilians!). They even have given me some great pointers over the years, like how best to shape & maintain my eyebrows. It's best to make an appointment if you're in a rush, but if not, walk-ins are fine because your wait (never has been very long in my experience) will go by fast while you're perusing magazines and snacking on the pretzels, water, iced tea, or wine they set out around the comfy couches in the waiting area. Very nice touch! They truly care about their clients.

5 Stars: Best Brazilian in Town (by captainkahn)

captainkahn — Thu, 15 Nov 2007 09:00:00 GMT

I am extremely sensitive both mentally and physically when it comes getting a Brazilian Wax and Rosa from Jeniette?s is the VERY BEST there is. Rosa makes you feel at ease right away always taking your mind away from the virtually painless waxing. Along with the comfortable homey atmosphere of Jeniette?s Rosa is a pro and worth every penny for eye brown waxing and shaping-- I have gotten so many compliments. Though I have no one specific that I go to, I always have a wonderful mani/pedi experience, especially pedi in those comfy leather lazy-boy like chairs. If you?re looking to make your life a little more simple I would also recommend the eye lash tinting Rosa does, it was perfect over the summer with my tan- I barely had to wear make-up. Overall I give Jeniette?s two thumbs way up.

5 Stars: Uptown Service Downtown Price (by karabaker)

karabaker — Wed, 24 Oct 2007 09:00:00 GMT

I don't know who to rave about first! Linda or Slyvia? ok they are both equally amazing. I'm very particular about my pedicures, I have to have someone who really knows what they are doing, they must know how to cut the nail and the skin properly, over wise I will inevitably get ingrown nails, both of these ladies are like doctors, and I trust them impeccably!
Sylvia also gives a fabulous massage.
Rosa is the best, my eyebrows have never looked better. Her Brazilian bikini wax doesn?t hurt at all.
I can not recommend this place more; I will not go anywhere else.

4 Stars: NOT FANCY, NOT CHEAP, GOOD WAXING (by maddeline)

maddeline — Thu, 16 Aug 2007 09:00:00 GMT

This place is a good spot if you are not looking for frills. they can usually squeeze you in.. its quick- clean- but not cheap. The location is excellent- right off of union square. Rosa is the queen of this place- no nonsense- and always in a good mood.

5 Stars: Great Service! (by michco61)

michco61 — Sun, 12 Aug 2007 09:00:00 GMT

I have been a religious customer to Jeniette's Salon for 11 and a half years now and i have not had 1 bad experience. You walk in and to the left is the counter where you are greeted by a set of young receptionists who ask how they can help you. They will hand you a colored ticket depending on whether you are a "walk-in" or an "appointment" client. The waiting area is very comfortable and awaiting is a couch and seats withh big pillows,, magazines, a jug of wine, and pretzels.. the staff and the owner Jeniette are very nice and friendly and everyone knows your name compare this place to the T.V. show "Cheers" The services are wonderfull and not pricey at all, you get exactly what you pay for. the mani-pedis are noramlly price at around 31$ together. All the operators are really good and trained (as I hear) by Jeniette herself. The waxing is awsome and is quick and painlesss, go to Rosa for the best brows in nyc!!!

4 Stars: Best Waxing in Town! (by kingmorgansmooth)

kingmorgansmooth — Fri, 10 Aug 2007 09:00:00 GMT

It is true that the atmosphere is not very relaxing - but for efficient and thorough waxing I wouldn't go anywhere else. I have been going here for 4 years and have never had a bad experience. Also, I use my debit card every time so I'm not sure what that other reviewer was talking about. The only thing they won't let you charge is the tip. I've seen just about every esthetician in the place, but my two favorites are Ely (esp. for brazilians) and Rosa (esp. for brows)

4 Stars: Fair Jeniette (by fabiola72)

fabiola72 — Fri, 10 Aug 2007 09:00:00 GMT

I have been going to Jeniette for four years and will always go back.
The location is a medium size loft which is well iluminated.
The staff is mainly latin american. The peolple at the cashier are asian.
I have never had a bad experience.
I really like the mani-pedis.
I keep going back for Silvia's great feet massages and body massages.
Liliana does a beautiful work on your hands and feet as well.
Sonia is my favourite when it comes to waxing.
You can have everything done (mani-pedis, whiole leg waxing, under arm)
for less than $100.
Everybody is very courteous.
The place is clean. I have read bad reviews about a hole in the wall.
Hummm... maybe that was when they were adding another bathroom
a few weeks ago? There was a construction going on...
If you want a sleek looking place, with people that will bring you coffee
and pastries and willing to pay 4 times more, this is not your place.
I go there in a weekly basis. But if you are looking for a once a month
pampering and you want to splurge go to the bergdorf goodman salon.
Bye, -F.

5 Stars: Loyal fan (by much2fabulous)

much2fabulous — Wed, 08 Aug 2007 09:00:00 GMT

I've been going to this spa almost every week for 10 years and I love this place! The services are reasonably-priced -- manicures, waxing, massages, facials -- and always great quality. The owner, the staff, and even the other regulars here are always friendly and really make you feel at home. I've been to some of the best spas in the city, yet I keep coming back to Jeniette. In my opinion, I don't know why you would go anywhere else.

3 Stars: Hole in the wall but with good waxing (by nyctransplant10001)

nyctransplant10001 — Thu, 02 Aug 2007 09:00:00 GMT

Definitely not the most appealing interior and they could probably notch the cleaniess up a little.

On the positive side though, their wax is probably the least painful that I have used in a while. I keep going back to Sonia for waxing. She is really sweet, quick, and makes the experience as painless as possible.

Given that they are much cheaper than most places in the area, you get what you pay for in terms of interior.

1 Stars: Insulting! (by sweettartz)

sweettartz — Mon, 23 Jul 2007 09:00:00 GMT

To call this hole a ?spa? is insulting to the other lovely establishments in the city that also adorn that title. The website is completely misleading ? you don?t see the exposed duct work above you, you don?t get to see the glaring deli style red and white awning in front, and you don?t get introduced to their jug-o-wine and Dixie cup hospitality service that so many have mentioned in these reviews. Oh, their famed celebrity sightings ? Mandy Moore, Halle Barry ? probably were just that, sightings outside the place, but I highly doubt IN the ?spa.? I tend to take these reviews with a grain of salt ? everyone?s opinion differs right? I honestly don?t get how anyone has ever had a pleasant experience there. From the moment you walk in, you?re greeted by a glorified hole in the wall nail salon with a slew of non-English speaking girls. The music is not what you could ever deem as relaxing either ? if you can relax to hiphop, more power to you. Unless someone explained their ?ticket? system to you beforehand, good luck with that. Don?t expect service by any means, never mind courtesy. It just doesn?t exist. How they claim to have been in business since 1982 baffles me. Don't waste your time...spend the extra bit of money somewhere else!

1 Stars: Never again...! (by mikookie)

mikookie — Mon, 23 Jul 2007 09:00:00 GMT

Dixie cups. Typically associated with mouthwash, and the occasional visit to the dentist, rarely would I expect to see a surplus of Dixie cups along side a large, and mostly empty jug of red wine. Did I mention the accompanying pitcher of iced tea that looked like it had seen better (read: cleaner) days? NYC is littered with hole-in-the-wall establishments. Sometime you stumble upon a well-kept secret. I have my own black book of great secrets. I had high hopes of adding Jeniette Spa to my little black book. Was I in for a tragedy. So tragic, in fact, that the drama started the day before. My girlfriend and I get together each month to unwind. This month?s play date would be a day at the spa. I looked at spaweek and came across Jeniette Spa. We booked the spa mani/pedi, 10min massage, & anti-aging facial. After a 50% deposit at booking time a month earlier, no reminder call. My girlfriend called the day before to confirm. What appointment? Jeniette gets on the line herself to accuse my friend of booking the wrong date, not showing up, then wanting to ?rip off a small business owner?. Jeniette booked the wrong date, made ugly accusations, then had the audacity to say she could ?squeeze? us in. Saturday morning I am looking forward to much needed pampering & QT. On to Jeniette. The entrance rivaled that of every deli in NYC. We sit at the reception area and are greeted by the Dixie cups. I go in for the pedi and my friend is led to her facial. Why aren't we together? ?Only one person for facials, so one at a time.? So much for QT. The pedi: seated in a recliner, the attendant brings me a basin of water. The poor girl is seated on a stool across from me as she hunches over to ?pamper? my feet on her lap. An hour goes by while Eminem played on the radio. Moving along the assembly line, my facial was actually nice. After another hour, I finally reunite with my friend for my mani, which was over before I knew it. What ever happened to the massages, we may never know.

5 Stars: Jeniette is the place to go! (by lau684)

lau684 — Thu, 21 Jun 2007 09:00:00 GMT

I love this place. I've been going here for five years already. My father is a podiatrist so I always have to be careful with where I get pedicures, and this place is the cleanest I've been to in the city, by far. And for eyebrows, Rosa is absolutely amazing. And bikini waxes are somehow less painful than usual. A++++.

3 Stars: ok, but don't think i will be coming back (by hannah_bella)

hannah_bella — Fri, 20 Apr 2007 09:00:00 GMT

I came during spa week, and signed up for the brazilian wax and the eyebrow threading. Spa week is supposed to be $50. In my experience, a brazilian wax can be "everything" or a strip left. I typically get everything taken off, and have never had this questioned anywhere else. Here,they charged me an extra $10 to get "everything" taken off. I thought they could have been a little more clear about what they meant by brazilian wax. Plus, they only took cash, which I only found out when I got to the spa. I rarely carry cash so would have appreciated knowing ahead of time. My asthetician was very good, very friendly, and did a great job though. I stil don't think, I will come back, as I can go to other places that are just as clean, good, etc, for cheaper.

1 Stars: Ugly deco, rude attitude, non english speaking staff and terrible service (by mbamodel)

mbamodel — Wed, 18 Apr 2007 09:00:00 GMT

The place is old, dark, you walk pass by don't even know it is there. Not a pleasant enviornment for being pampered.

The owner Jeniette need a little more education on hospitality and ethics. Trying to scam a customer is not the right way to make money and definitely can't survive the strong competition in New York. Acting rude and virbally abuse customer is no no for someone who is in the service business.

Don't put your hair at risk at this place, the hair stylist doesn't know how to cut a simple style.
It gets worse, the staff doesn't speak half of the English, which makes communication very difficult, hence the bad result of the service .

1 Stars: Not worth your time (by myla35)

myla35 — Sun, 08 Apr 2007 09:00:00 GMT

Found the place to be a little dirty and the people not professional. Called up and made an appointment for a package. Was served by 3 different people whom all asked me what services I wanted, not a great way to relax. First person who did my pedicure could not stop talking about how tired she was and how she had to work on Easter the following day.

Did not find the pricing so low it was worth the less than inviting digs and so so service. Rather pay a little more and go to a REAL spa.

Save your money and try somewhere else.

3 Stars: Amazing natural looking brows! (by agridulce)

agridulce — Tue, 13 Feb 2007 09:00:00 GMT

I used to go to the really expensive salons (like Eliza's Eyes) to get my brows done, for fear that one of the corner shops would leave me looking like I have an expression of permanent shock on my face, or worse, having to pencil them in because of a suspect brow job. Then I was introduced to Rosa at Jeniette Spa and I will never go anywhere else. She does an amazing job - from listening to your requests and fulfilling on them, to providing amazing customer service (many a time she has squeezed me in last minute rather than leaving me wait until the end). The prices are affordable and though I hestitate to share this with you, lest she become so popular that I can't get an appointment anymore (!), I can't help but rave about the wonderful service that she has given me for 3 years (and counting) strong!

5 Stars: Best Wax in NYC (by florinka)

florinka — Mon, 01 Jan 2007 09:00:00 GMT

I have been going to Jeniette's for 1 year now for my bikini wax- and i swear I have seen a huge decrease in the amount of hair growth!
Rosa is the loveliest, and the wax is quick and painless!
It is a bit expensive , but worth it.

5 Stars: Not Your Average NYC nail place (by rmj2007)

rmj2007 — Sat, 30 Dec 2006 09:00:00 GMT

The owners of Jeniette have been business almost 30 years and it is apparent that they've learned a few things. Their place has a charming, old-fashioned and calming atmosphere - unlike your average NYC nail joint . They offer wine and other drinks as well as snacks for their clients. Jeniette's spa packages and other discounts are impressive as well. However, the best part about Jeniette is the quality of the work their employees do! Jeniette's employees are highly qualified, capable and professional.

5 Stars: Best Pedicures & waxing!! (by lfk312)

lfk312 — Sun, 24 Sep 2006 09:00:00 GMT

I've been a regular at Jeniette for the past 4 years. There are plenty of nail salons in the city but Jeniette's was the only place that I found that strictly enforced clean/sterile practices with all their instruments (you are required to buy your own foot pumice/file but it's only a couple of dollars and is worth it when you think of all the things that you could catch! (ie. nail fungus, etc! yuck!) and you can use it over and over again - they'll even keep it there for you. They are the only place where the people actually take their time to do your nails instead of rushing you out the door. I highly recommend Gloria or Selena. In addition, I got my eyebrows waxed by the guru herself, ROSA!! She's great! I can't say enough about her. But, she is busy so making an appointment is a MUST! I recently moved to LA and cannot find any place that could measure up to Jeniette!!

1 Stars: great waxing, terrible attitude (by lindsayblau)

lindsayblau — Mon, 31 Jul 2006 09:00:00 GMT

I used to frequent Jeniette for waxing, mani/pedi's and even had my bridal party get all of their services here before our wedding. They used to be my favorite spot until recently when their attitude got the better of them. Their prices are comparable to other salons and although Rosa is a waxing genuis and Liliana does the best mani's, I would rather feel like a welcomed and appreciated customer, than feeling like I should be grateful to give them $80 every week. If money grew on trees then maybe I wouldn't care, but to get the same treatments here as elsewhere I'd rather enjoy my experience than continuously leave unhappy. Sorry Jeniette, our love affair is over!

5 Stars: BEST BRAZILIANS w/ ELI! (by lunadjuna)

lunadjuna — Mon, 26 Jun 2006 09:00:00 GMT

I have been to MANY waxing services, and found THE BEST waxer here. I've had 3 different waxers here and you MUST get Eli! Excellent prices, and what Eli is great for is that she is THOROUGH AS HELL (100% of the time that I go!), yet she has such a gentle touch. She's also done my eyebrow threading, and shapes them quite lovely. I can't believe I've been to other places that charge up the wazoo and they don't even compare to her! She is a gem!

5 Stars: The best mani/pedi and waxing in town (by lacat77)

lacat77 — Wed, 01 Feb 2006 09:00:00 GMT

I've been a faithful customer for several years, and you can't find better mani/pedi or waxing at reasonable price. The eyebrow wax may be more that whay u pay at cheap nail shops, but it's worth it -- it's your face! They take their time on nails, the massages and facials are great too. Not really a "spa" experience if you want candles and waterfalls, as it can be crowded, but the service is unbeatable. Very friendly staff with a family/friendly atmosphere, not at all snobbish. The staff has fun at work and its nice to be remembered by everyone. No pressure to buy products. If you crave personal attention each time, this is the place!

1 Stars: Not a spa, and not relaxing (by ssmall)

ssmall — Tue, 27 Dec 2005 09:00:00 GMT

They do great waxing but it is so overpriced for the same thing you can get @ one of those nail places, plus they yelled at me for loosing the ticket when the girl doing the service forgot to give it to me and generally I found most of the desk staff to be very rude. I also found it inapporpiate that all the staff stopped what they were doing and blasted to music to have a bday cake for one of the staff right in the middle of my service and it wasn't near opening or closing time.

5 Stars: Best deal for a pedicure! (by mrs_n)

mrs_n — Tue, 29 Nov 2005 09:00:00 GMT

In my opinion, Jeniette is the best salon in NYC. I've paid double the price elsewhere, and been much less satisfied with the results. I've been a customer for years, and have never felt rushed through a service - Jeni's staff obviously takes pride in doing their job well! Truly personal service, too.

4 Stars: I feel pretty (by Carline B.)

Carline B. — Tue, 08 Nov 2005 15:31:00 GMT

Good place in the east village to get your beauty on. Every thing is inexpensive and thorough. I love their 45 minute pedicure, especially since it's oh so cheap! (23$). Some of the beauticians are much better than others, but you'll never get a bad one, just a better one. I highly reccommend it for cheap, cheerful and excellent service

5 Stars: Gets the job done... (by jennyroha)

jennyroha — Mon, 25 Jul 2005 09:00:00 GMT

When it comes to waxing you want a pro...and jeniette has pros...they are the only place in the city where I have been consistantly pleased with the thorough results.

5 Stars: what a find! (by tooshocking)

tooshocking — Sun, 22 May 2005 09:00:00 GMT

I went to jeniette after being disappointed by a few other salons. I didn't have high hopes, but having read the user reviews here, I thought I might get lucky. I certainly did! I had a full leg/bikini wax with Karina. She was fabulous-don't know if it was her technique or the wax they use, but it was nowhere near as painful as other experiences. She is super professional and efficient, speeding through the wax but not missing a hair. She went back over everything at the end, just to check (something other salons have not done in my experience). Though the decor here is pretty minimal (the waxing room was basically a cubicle with a table to lie on and a fake plant) the service is not. I left feeling like I got more than my money's worth. Highly recommended--don't let the sparse decor fool you.

5 Stars: My fiancee proposed to me at Jeniette!! (by jessierachel)

jessierachel — Thu, 24 Feb 2005 09:00:00 GMT

Not only is this an excellent salon, but they are SURPRISINGLY prepared for a spontaneous proposal-- with champagne, cameras and a great cheering crowd all on call! They were so sweet to us-- Jeniette herself giving me some photos a few weeks later! My friends joked that now I'll always have to go back, but the truth is, I was always going back anyway! Finding a salon in NY can be expensive and time consuming. I found Jeniette after trying about 5 salons, and I haven't left since! The services they provide are unbelievably PERFECT- perfect manicure and pedicure, perfect waxing, etc. The price is right! The women who work there have a sweet, but not over the top kiss your A** attitude, which is refreshing after some of the other places I've been. The atmosphere is relaxed and friendly, and I can't say enough good things about it!

4 Stars: poor atmosphere but great deal (by nycbella)

nycbella — Wed, 16 Jun 2004 09:00:00 GMT

I just went to Jeniette for the first time for a bikini wax and was pleased overall. Once the technician brought me in it was quick, cheap, and relatively painless (for a bikini wax). My only complaint is that there was quite a wait and the front desk staff was rude, inattentive, and disorganized. Despite this, I would return for waxing.

5 Stars: Best Place for any waxing. Period! (by buttercup525)

buttercup525 — Sun, 06 Jun 2004 09:00:00 GMT

I am so happy that I found Jeniette. They offer great services at an affordable price. Rosa is by far the best aestheistician out there. Great Brazillian waxes and a whiz at eyebrows. I also recommend Lisette, she does a great job as well. I love this place.

5 Stars: Best salon below 14th! (by kdowling3)

kdowling3 — Thu, 08 Apr 2004 09:00:00 GMT

Jeniette day spa has been excellent to me for the past 8 months, there are so many great things to say of jeniette. They have an excellent Brazilian, and I even tried a threading technique there. It was obvious taht the staff was knew what they were doing and were very kind. I also got my first facial her, and just got my roomate to get one also. All in all I'm very pleased with Jeniette and I recommend that anyone seeking a good beauty experience should visit.

4 Stars: When A Girl Needs A Little Pampering (by dwinkl)

dwinkl — Tue, 02 Mar 2004 09:00:00 GMT

Hair styling, nails, massages, facials, and waxing are all offered in style at this clean and hip day spa. I stumbled onto this place while walking around the conveniently located Union Square location, and treated myself (and boyfriend!) to a Brazilian bikini wax. There was a five-minute wait, but the staff is extremely nice even though it was not the finest wax in the world. For those prices, I would definitely return though.

2 Stars: Mad house in 13 th.St. (by spikestar)

spikestar — Fri, 07 Nov 2003 09:00:00 GMT

Nice and understandind hairdesigners with knowledge of their color and cuts. Great waxing staff. Massage and facials could be better. New manicurists are learning I hope. Bad service at desk, always shouting! They let you wait and wait or forget you are there, seems to overbook, tell everybody to "come as walk-in" but a long wait. Get angry at you for loosing the "green Bill"? Long wait to pay after a relaxing massage or long time with the colorist for great, natural highlights. Not very well organized. Too casual.

4 Stars: Waxing by Rosa is the best (by amyissey)

amyissey — Tue, 29 Jul 2003 09:00:00 GMT

I was recommended to go to Rosa there so I got my eyebrows done by her & they never looked better. She is very professional & explains what she is going to do & what needs to be done. Atmosphere of the place is okay. The counter was a bit hectic when I walked in & very impersonal. Some yelling out & pointing. The waiting area was a little dumpy looking. The waxing room was small but immaculate. The store front would not be a place I would have gone into by myself without a recommendation.

2 Stars: Don't go here (by meredith)

meredith — Mon, 21 Jul 2003 09:00:00 GMT

When I heard the reviews I was thrilled to try Jeniette's out. The minute I got there I knew I had made a mistake. Not only was the place a little dumpy, but the staff was yelling to eachother and it was not a peaceful place at all. Also, my spa pedicure was nothing like a spa pedicure. I've gotten plenty of regular pedicures that were much better than that one. My manicure took about 45 minutes which I also thought was rediculous. I definately do not recommend this place, I couldn't wait to leave.

5 Stars: Best Brazillians in NYC (by Nyrazan)

Nyrazan — Sat, 28 Jun 2003 09:00:00 GMT

I can't say enough about this perfectly located slice of Heaven. Try a mani, pedi combo, then a massage! You will feel great.

5 Stars: best of the best (by kristaworth)

kristaworth — Wed, 25 Jun 2003 09:00:00 GMT

I can't say enough about Jeniette. I go there for all my beauty needs and they are always on time, kind, respectful, and so caring in their services - which is what a spa is supposed to be - a place where a person can go to heal and rejuvinate and feel beautiful. Jeniette gives me all these things, and they are right in my neighborhood!!

5 Stars: BEST SALON EVER!!! (by JNYC113)

JNYC113 — Thu, 19 Jun 2003 09:00:00 GMT

This salon is excellent! I have been going here for 4 and a half years now with no complaints! I get everything done here, my hair, nails, and of course their fantastic waxing. This salon is a hidden gem, with a luxurious and happy atmosphere. I have already bought gift certificates for massages for 3 friends, and they loved it too! This Salon is a must try fro all! There great prices and services will def. please you as it has done to me.

5 Stars: It's been 2 years and still satisfied (by nycgal)

nycgal — Sat, 14 Jun 2003 09:00:00 GMT

I wandered in for a manicure and pedicure two years ago and I have never been disappointed. But the best kept secret is Rosa. She does a wonderful job shaping my eyebrows for only $20. I paid anywhere from $30 to $50 uptown for the same service.

1 Stars: NOT for hair (by green41)

green41 — Wed, 05 Feb 2003 09:00:00 GMT

I had a haircut and highlights done here...and how awful! Though I explained to the stylist in at least 3 different ways what I wanted, she still did it completely different (though I admit the cut turned out ok), but what was terrible was the highlights. It was supposed to be a touch-up, and I walked out with MUCH lighter than it was previously, with ridiculously visible roots, and a straw-like texture. When I went back to ask if anything could be done (very politely I might add), the stylist gave me a horrible attitude, and the owner suggested I add MORE highlights.

1 Stars: what a ripoff!!$18 for 3 min. wax job!!! (by ture_rating)

ture_rating — Fri, 31 Jan 2003 09:00:00 GMT

$18 for 3 min. of eye wax !!!! i usually pay $6 for it, so i felt like i was soooo ripped off. i don't know why everyone praise this place, nothing outstanding, interms of: skill, atmosphere, service and value !!! please do not waste your money!!!

5 Stars: The Best salon!! (by Bgirl28)

Bgirl28 — Fri, 29 Nov 2002 09:00:00 GMT

This place is absolutely fabulous!! The price and service are amazing, it was surely the best wax I ever had, defenitely try the threading technique.

5 Stars: Great for both men and women! (by RobertB13)

RobertB13 — Fri, 29 Nov 2002 09:00:00 GMT

Though I am a man I felt extremely comfortable at this salon. I didn't feel intimadated or shy because of the accomadating staff. I got my back and shoulder's waxed in under 20 minutes. The day after I was in the sun, and my skin did not become irrated. The wax was so great, that i now continually go there for my haircuts, buff manicures and an occasional massage. This salon is a must try for both sexes.

5 Stars: the best!!! (by RRflamingo)

RRflamingo — Wed, 27 Nov 2002 09:00:00 GMT

I've been going to Jeniette for the past 4 years... since I moved to the area. I'm there once a week (if not more!) and I couldn't imagine going anywhere else. Jeniette treats me like family, Rosa is an eyebrow genious, and my nails... they are amazing thanks to the perfect manicures that I look forward to every week.
- Rachel

5 Stars: love it (by crklyngrl)

crklyngrl — Mon, 04 Nov 2002 09:00:00 GMT

I have been patronizing Jeniette for about 3 years. The spa is clean and the staff is very accomodating. Considering how many spas there are in the city, I always go back because it is great, convenient and reasonably priced. I totally recommend it!

2 Stars: Not a sweetheart... (by fina575)

fina575 — Tue, 01 Oct 2002 09:00:00 GMT

I treated my mom to a manicure, pedicure, and waxing here because Id been a customer for 2 years. Not only was I not happy with the service, but the owner was utterly rude to me. After having spent over $175 on services, I asked her to give me some singles to tip the manicurists and pedicurists and she had the nerve to lecture me about tippingshe didnt even know how much I was going to tip! Excuse me if I didnt want to tip more than 4 bucks each for a $12 manicure. Anyway, after explaining that to her she apologized but I never went back. What was supposed to be a relaxing afternoon with my mom, turned out to be anything but. She was truly awful.

2 Stars: terrible manicure (by papericecream)

papericecream — Sat, 10 Aug 2002 09:00:00 GMT

The worst manicure I've ever had. It's only been a day and already my nails have bubbles and the polish is cracking. Not only was my manicure less than sastisfactory, but I felt rushed through the process. I would not recommend a manicure at this salon.

4 Stars: Great Services in OK Atmosphere (by alliskelly)

alliskelly — Mon, 24 Jun 2002 09:00:00 GMT

The services I received (waxing/mani/pedi) were great. Truly one of the best Brazilians I have had. Just be warned this is one of those salons you go to by yourself to get the job done for a great price. Don't get me wrong, the people are really nice but the salon itself is a little run down so it's probably not the best place for manicures with mom or the out of town girlfriends.