Dayton Fur & Leather Co

★☆☆☆☆

Personal Services

Personal Services
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If you don't care this is probably the best place for you. When I called they were rude and short with me. I took time out of my day to drop off my coat, and they didn't even have the courtesy to acknowledge my presence. In fact, they walked right by me and left for the day with out even saying hello to me. I am honestly surprised this place is even in business. If you don't care this is the place for you because, well honestly they don't care about you.

0
★☆☆☆☆

If you don't care this is probably the best place for you. When I called they were rude and short with me. I took time out of my day to drop off my coat, and they didn't even have the courtesy to acknowledge my presence. In fact, they walked right by me and left for the day with out even saying hello to me. I am honestly surprised this place is even in business. If you don't care this is the place for you because, well honestly they don't care about you.

Pros: None

Cons: Everything

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The person at the front desk has absolutley no customer service skills what-so-ever. It is almost as if she would like you to come in and do her job for her. Anything you ask seems to be a MAJOR inconvenience for her. That is why small businesses in Dayton go out of business....no one wants to deal with that when they can go to a chain store and get treated with respect. I will never go there again. I work to improve customer satisfaction at the second largest company in Dayton, so I am not just one person who had a problem...I am well educated and trained to spot bad customer service.

0
★☆☆☆☆

The person at the front desk has absolutley no customer service skills what-so-ever. It is almost as if she would like you to come in and do her job for her. Anything you ask seems to be a MAJOR inconvenience for her. That is why small businesses in Dayton go out of business....no one wants to deal with that when they can go to a chain store and get treated with respect. I will never go there again. I work to improve customer satisfaction at the second largest company in Dayton, so I am not just one person who had a problem...I am well educated and trained to spot bad customer service.

Cons: Bad customer service, Location

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