Petland

★★★☆☆
40.0648 -83.0884
Map and Directions to Petland

614-300-0960

2620 Bethel Rd

Columbus, OH

43220

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3.0 6
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Reviews 1 - 6 of 6.
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Absolutely awful. My husband and myself were disrespected and rudley mistreated in front of my 5 year old son, his friend (5), her 3 year old brother and their mother by an employee named ALIYA and worse, the "manager", ALEX. We were rudely talked to by Aliya and when informing her manager, he was even ruder. No apology, whatsoever from either of them. He told me to "get over it", told me I wasn't a customer, wasn't a paying customer, and told me he "didn't have time for this" in the middle of me speaking and walked away. Upon leaving, furious, Alex said to me in front of my son "thank you for ruining my night and making it miserable". I complained to "Pawsitive Solutions" and yet, these two still have jobs. I refuse to ever go back and will share my story as much as possible until their "customer service" improves. Disgusting.

1
★☆☆☆☆

Absolutely awful. My husband and myself were disrespected and rudley mistreated in front of my 5 year old son, his friend (5), her 3 year old brother and their mother by an employee named ALIYA and worse, the "manager", ALEX. We were rudely talked to by Aliya and when informing her manager, he was even ruder. No apology, whatsoever from either of them. He told me to "get over it", told me I wasn't a customer, wasn't a paying customer, and told me he "didn't have time for this" in the middle of me speaking and walked away. Upon leaving, furious, Alex said to me in front of my son "thank you for ruining my night and making it miserable". I complained to "Pawsitive Solutions" and yet, these two still have jobs. I refuse to ever go back and will share my story as much as possible until their "customer service" improves. Disgusting.

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.

My kids love this place and I will say it is the nicest pet store Ive been in. If you havent been you must check out. Have purchased 2 puppies from this store and both have been a real blessing. Tucker is a real treat, he is this big tortoise that lives there and kids go nuts over him. The store is next to a $1.50 cinema so it makes for a nice friday evening of entertainment.

5
★★★★★

My kids love this place and I will say it is the nicest pet store Ive been in. If you havent been you must check out. Have purchased 2 puppies from this store and both have been a real blessing. Tucker is a real treat, he is this big tortoise that lives there and kids go nuts over him. The store is next to a $1.50 cinema so it makes for a nice friday evening of entertainment.

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.

They get their dogs from puppy mills. The owner even admitted it to me. Its sad that you have to have financing to buy a dog that will end up sick and dying once you pay it off. Why not just go to one of the many shelters or research a breeder. The Donovan family owns a few other petlands in columbus. They are rude and will do anything to get business, even if that means putting innocent customers in jail after having homeland security follow them around. They should be put out of business!

1
★☆☆☆☆

They get their dogs from puppy mills. The owner even admitted it to me. Its sad that you have to have financing to buy a dog that will end up sick and dying once you pay it off. Why not just go to one of the many shelters or research a breeder. The Donovan family owns a few other petlands in columbus. They are rude and will do anything to get business, even if that means putting innocent customers in jail after having homeland security follow them around. They should be put out of business!

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1 out of 3 people found this review helpful.

.

... at the amazingly adorable animals. A nice variety of fish, turtle, ferrets, hamsters, dogs, and birds. The only downside is that they only have a few cats at a time, and only sometimes. But other then that, a great place to give a cute little ball of fur a new home.

4
★★★★☆

... at the amazingly adorable animals. A nice variety of fish, turtle, ferrets, hamsters, dogs, and birds. The only downside is that they only have a few cats at a time, and only sometimes. But other then that, a great place to give a cute little ball of fur a new home.

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.

The new store is very clean and well layed out, many good prices but a limited supply of fish species like the westerville store... this could be because its owned by the same person (family).

other than all that the experence is overall good!

4
★★★★☆

The new store is very clean and well layed out, many good prices but a limited supply of fish species like the westerville store... this could be because its owned by the same person (family).

other than all that the experence is overall good!

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.

First, do check out Pets without Parents and the local shelters before actually buying a dog or cat here. This chain of stores has a pretty limited selection of food brands, and doesn't offer many sales or discounts. The staff is helpful enough when you are ready to purchase, but are not going to offer any special information. Best thing is they have open cages to pet bunnies, ferrets and other small animals, so the kids love it.

3
★★★☆☆

First, do check out Pets without Parents and the local shelters before actually buying a dog or cat here. This chain of stores has a pretty limited selection of food brands, and doesn't offer many sales or discounts. The staff is helpful enough when you are ready to purchase, but are not going to offer any special information. Best thing is they have open cages to pet bunnies, ferrets and other small animals, so the kids love it.

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1 out of 1 people found this review helpful.

Editorial from

Large selection of pets for sale and adoption, including puppies, kittens, birds, reptiles and small mammals. Also pet care products.