Jack's Tax SVC INC

★★★☆☆
  • 7123 Pearl Rd Ste 310

    Middleburg Heights, OH 44130

    Map & Directions
  • 440-886-3550

About Jack's Tax SVC INC

Finance

Finance
More choices in middleburg heights:
Resultset_next

Brookside Tax

7123 Pearl Rd 310 middleburg heights, OH

Resultset_next

H&R Block

10626 Lorain Ave Cleveland, OH

2.6667 6
Hi! Sign in to let us know how Jack's Tax SVC INC was?
Write a Review
.

This place is horrible!! They are so rude and unprofessional! Joyce made so many mistakes on my taxes that I have to take them somewhere else to fix them! Cheryl was also very rude!!

1
★☆☆☆☆

This place is horrible!! They are so rude and unprofessional! Joyce made so many mistakes on my taxes that I have to take them somewhere else to fix them! Cheryl was also very rude!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been going to Jack's Tax for over 15 years! I started going to Jack when he was doing taxes in his basement. He and his wife were always very welcoming! Julie, I do not agree on putting negativity against people who have passed away and cannot defend themselves! I have continued using this service because of the people that transitioned over after the sale of the company. I do agree on some of the reviews that there has been some rudeness displayed.

4
★★★★☆

I have been going to Jack's Tax for over 15 years! I started going to Jack when he was doing taxes in his basement. He and his wife were always very welcoming! Julie, I do not agree on putting negativity against people who have passed away and cannot defend themselves! I have continued using this service because of the people that transitioned over after the sale of the company. I do agree on some of the reviews that there has been some rudeness displayed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I went to Jacks Tax after Jack and Georgia passed on I was very pleased with the service and paid 100.00 less then my previous return prepared at a commercial agency.I came back to Jacks after the ownership change.It was extremely helpful that the office was staffed with knowledgeable personnel when I called there in July with a tax question.All in all they have earned my business

4
★★★★☆

I went to Jacks Tax after Jack and Georgia passed on I was very pleased with the service and paid 100.00 less then my previous return prepared at a commercial agency.I came back to Jacks after the ownership change.It was extremely helpful that the office was staffed with knowledgeable personnel when I called there in July with a tax question.All in all they have earned my business

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

.

I agree 100 percent with the review above about rudeness of the staff at Jack's. Additionally, I also went to Rose Hartman for many years and went to Jack's after Rose retired. They are overpriced but I figured I would give them a shot. Let me tell you, they put me in a world of hurt when I got a letter from the IRS saying I owed $1425 for an error on my taxes. Do not go to these people, they are just plain bad! I put my faith in them and now I am the one paying the IRS back what they made a mistake on. Just plain bad!! Shame on you guys!

0
★☆☆☆☆

I agree 100 percent with the review above about rudeness of the staff at Jack's. Additionally, I also went to Rose Hartman for many years and went to Jack's after Rose retired. They are overpriced but I figured I would give them a shot. Let me tell you, they put me in a world of hurt when I got a letter from the IRS saying I owed $1425 for an error on my taxes. Do not go to these people, they are just plain bad! I put my faith in them and now I am the one paying the IRS back what they made a mistake on. Just plain bad!! Shame on you guys!

Pros: Not A Thing

Cons: Rude and Many Mistakes

.

We have gone to Rose Hartman for over 15 years. We received a letter in late 2007 saying she had moved to Jack's Tax Service. We called Jacks to make an appointment with Rose and was informed (rather rudely) that she is no longer preparing taxes. We were advised that Jacks could prepare our return so we made an appointment. The whole Jacks experience was a huge disappointment compared to how great Rose was. The person who answered the phone was inept to answer questions, the tax preparer was rude, and offered no assistance when asked tax related questions. Jacks charges around $200 to prepare federal, state, and city returns. For the lack of customer service and inability to assist clients that is unreasonable. Our joint itemized return took about 30min to prepare and half that time was due to the preparers repeated errors. Don't bother using Jacks; you'd be better off using commercial software to prepare your taxes.

1
★☆☆☆☆

We have gone to Rose Hartman for over 15 years. We received a letter in late 2007 saying she had moved to Jack's Tax Service. We called Jacks to make an appointment with Rose and was informed (rather rudely) that she is no longer preparing taxes. We were advised that Jacks could prepare our return so we made an appointment. The whole Jacks experience was a huge disappointment compared to how great Rose was. The person who answered the phone was inept to answer questions, the tax preparer was rude, and offered no assistance when asked tax related questions. Jacks charges around $200 to prepare federal, state, and city returns. For the lack of customer service and inability to assist clients that is unreasonable. Our joint itemized return took about 30min to prepare and half that time was due to the preparers repeated errors. Don't bother using Jacks; you'd be better off using commercial software to prepare your taxes.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We have been using Jack's for the past 6 years after a friend recommended we try them out.

We have a very complicated tax return due to self employment and adoption of 2 special needs children.

Cheryl Smith is very knowledgable about the current laws and was able to get us a 20,000.00 credit that we were not aware of - this saved us BIG MONEY!

5
★★★★★

We have been using Jack's for the past 6 years after a friend recommended we try them out.

We have a very complicated tax return due to self employment and adoption of 2 special needs children.

Cheryl Smith is very knowledgable about the current laws and was able to get us a 20,000.00 credit that we were not aware of - this saved us BIG MONEY!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Jack's Tax SVC INC, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review