This is the worse credit department I ever dealt with! One day late and I'm referred to the legal department and all I'm getting is a voice mail but this the same creditor that took me to court noy once, but two times! First time they didnt show up then second time we made arrangements to continue making payments! They still kept sending stuff to my home for no payment! Now i have to chase them to make a payment
DO NOT BUY FROM THEM!!!!!!!!!!!!! Their finance department is the rudest I have ever dealt with. They are claiming I am in default when I have proof that I made ALL my payments. So now I have to go to Court, waste my time and defend myself against these false accusations!!! STAY AWAY FROM ELGIN FURNITURE AND BROADWAY FINANCE!!!
TERRIBLE, HORRIBLE EXPERIENCE!!! DO NOT BUY FROM ELGIN!!! I thought the negative reviews on other sites were sensationalized...until I found out for myself. Seriously, the prices are cheap for a reason. The furniture is great when you are in the showroom. But they seem to not be able to get them to your house in one piece...You pay them $120!! to deliver it to your house and it looks like your $3000 living room set was thrown out the back and drug all the way to your house.
All three pieces damaged the first time, they said they'd redeliver (which they did after several phone calls) and then the next set was damaged as well. After that we became 'problem customers' and they just took all the furniture back with no phone call from management, no courtesy (AFTER WE SPENT $3000!!!!) just basically said they didn't want our business anymore.
PLEASE PLEASE do not buy from this place! It will only cause you huge headaches! The WORST SERVICE EVER!!!
Elgin Furniture offers fast delivery on your furniture and they carry brand name items. They also specialize in extending credit with low monthly payments to their customers. Their staff is friendly and helpful, and they have three locations to serve you. Right now they are offering 12 months free financing, and their hours are Monday through Saturday from 10 a.m until 7 p.m. and they are closed on Sunday. If you are looking for new furniture then you should consider looking at Elgin's furniture for some very good bargains.
0 out of 1 people found this review helpful.
DO NOT BUY FROM THEM, THE FURNITURE IS JUNK AND THEY DO NOT CARE ABOUT SATISFYING A CUSTOMER, ALL THEY WANT IS YOUR MONEY AND WILL NOT, UNDER ANY CIRCUMSTANCES, WITH WITH YOU IF SOMETHING GOES WRONG WITH YOUR FURNITURE. THEY BRUSH YOU OFF. THE PRETEND THAT THEY CARE AND WILL TREAT YOU RIGHT, BUT THAT IS ALL LIES.
PLEASE DO NOT WASTE YOUR MONEY OR TIME ON ELGIN FURNITURE.
THE PRESIDENT IS UNCOOPERATIVE AND WONT DEAL WITH HIS CUSTOMERS, HE PUTS HIS EMPLOYEES IN THE MIDDLE.
ALL THEY WANT IS YOUR MONEY!
WHEN THEY GET IT, THEY ARE DONE WITH YOU.
NO RETURNS, NO ADJUSTMENTS, NO REFUNDS JUST STORY AFTER STORY AFTER STORY.
CALL FOR ACTION I HAVE CONTACTED AND LEGAL ACTION I WILL HAVE TO TAKE UPON MYSELF....
BEWARE..DO NOT BUY FROM THEM