Paninis Franchise Group

★★★☆☆
  • 37333 Euclid Ave

    Willoughby, OH 44094

    Map & Directions
  • 440-602-9640

About Paninis Franchise Group

Food

Food
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Always a good time. Every since the edition was put on there is always a large crowd. Drinks and food are reasonably priced. The food is always good, especially the pizza. The wait staff leaves a little to be desired in terms of quickness.

4
★★★★☆

Always a good time. Every since the edition was put on there is always a large crowd. Drinks and food are reasonably priced. The food is always good, especially the pizza. The wait staff leaves a little to be desired in terms of quickness.

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Pros:
Good food, especially the burgers, fish sandwich, and hand-cut fries
Good atmosphere, great place to watch the game
Ample parking

Cons:
Consistently HORRIBLE service. We kept going back for the food, but at this point it might be worth it to try a different location. We have never had good service at the Willoughby location, examples such as:
Just try and get a hostess to even acknowledge your presence to seat you.
Long, long time between finally getting seated and having someone take your drink order.
Appetizers? Show up at the same time as your meal. Meanwhile, you've been dying for a drink refill that will not show up until 10 minutes after you get your food. And we're talking soda, people. Not difficult.
You've finished your food. And drink. And now you sit and wait, wait, wait for that bill. Did you want another drink refill? Just go home and get one from the fridge, it will be faster.

Good food, but go to a different location.

0
★☆☆☆☆

Pros:
Good food, especially the burgers, fish sandwich, and hand-cut fries
Good atmosphere, great place to watch the game
Ample parking

Cons:
Consistently HORRIBLE service. We kept going back for the food, but at this point it might be worth it to try a different location. We have never had good service at the Willoughby location, examples such as:
Just try and get a hostess to even acknowledge your presence to seat you.
Long, long time between finally getting seated and having someone take your drink order.
Appetizers? Show up at the same time as your meal. Meanwhile, you've been dying for a drink refill that will not show up until 10 minutes after you get your food. And we're talking soda, people. Not difficult.
You've finished your food. And drink. And now you sit and wait, wait, wait for that bill. Did you want another drink refill? Just go home and get one from the fridge, it will be faster.

Good food, but go to a different location.

 

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