Steak 'N Shake

★☆☆☆☆
  • 3170 Towne Blvd

    Middletown, OH 45044

    Map & Directions
  • 513-422-0206

Food

Food
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I used to be a really big fan of Steak N Shake until I visited this location. I try to give every establishment a second chance but each time I have gone to this place my order has been wrong, either an item was left out or they have given me items that I didn't order. The final straw was when my friends and I visited the drive-thru (which is rarely every open) and ordered our food. We had to repeat our order at least six times just to find out upon returning home it was completely wrong. We went back to the store and asked them to correct our order the manager told us this IS what we had ordered and sparing the details he proceeded to argue with us for some time before it was corrected. When the cook was remaking our order we witnessed the manager pointing and complaining very loudly about us. Needless to say this place has lost my business forever.

1
★☆☆☆☆

I used to be a really big fan of Steak N Shake until I visited this location. I try to give every establishment a second chance but each time I have gone to this place my order has been wrong, either an item was left out or they have given me items that I didn't order. The final straw was when my friends and I visited the drive-thru (which is rarely every open) and ordered our food. We had to repeat our order at least six times just to find out upon returning home it was completely wrong. We went back to the store and asked them to correct our order the manager told us this IS what we had ordered and sparing the details he proceeded to argue with us for some time before it was corrected. When the cook was remaking our order we witnessed the manager pointing and complaining very loudly about us. Needless to say this place has lost my business forever.

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